Save for web - grayed out

Earlier this week i had a serious Photoshop error message upon launch - something like cannot complete request, which wouldn't allow me to do ANYTHING in photoshop - doing a software update alleviated that problem and i can open files as normal, but now i'm vexed with the inability to SAVE FOR WEB & DEVICES... i have searched through older posts, looking for similar issues, and have removed the Save for Web 10 pref and restarted to no avail... any other ideas...?
CS3, OX10.5.2
(the app is in the Adobe generated folder in applications.)
thank you for any insight...
Mary

Huh, I'm not running 10.5, but that looks right to me...
So,
file is 8-bit
Photoshop App is in the right place,
you've trashed SFW prefs...
don't know, those are the usual suspects.
Make sure you threw out the right SFW prefs file, the Adobe Illustrator SFW pref file is very similar in name.
Also, try trashing main Photoshop prefs (hold down Shift+Option+Command keys as you launch Photoshop, you'll get a dialog to delete your settings. Click OK)

Similar Messages

Photoshop CC Save for Web Greyed out

After the last Creative Cloud Photoshop update my Photoshop CC 64 bit save for web is greyed out and I can no longer save as a png. Using Windows 7
How can I correct this.
thanks,
Buddy

I have the same problem. Save for web grayed out no matter what. Also photoshop denies opening any png file, also the png format sometimes doesn't even appear in Save as.
I can import png by choosing Open As and selecting Camera Raw. But then I can't save as png again. QC slacking at Adobe or what? Never experienced these kinds of difficulties with earlier versions. Might just as well brush off my old CS4 masters collection.
Will try a reinstall although I frankly don't have the time to wait for the endless download.

In Photoshop CS6, Save for Web strips out my filename after a period "." character

I have a file named label-1.5oz.psd. In Photoshop CS6 when I use "Save for Web" to save it as a JPG, it only wants to save a part of the filename: label-1.jpg
I strips out everything after the period "." character. I know it's incorrectly thinking that's a file extension.
Any ideas how I can fix this? Any settings I should tweak? I'd really love for it to save the full filename without requiring me to retype the last part every time.
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Oh if only it were that easy... Unfortunately, they have to be cropped and resized, converting over from a print catalog where much of that work was originally done in InDesign, and now have to convert each individual image to make the web site look like the catalog... but thanks for the suggestion, have already tried to automate what I could.. But much of this is going to be hands on... getting my familiar quick keys to function correctly would help greatly.

Save for web greyed out, CS4, 10.5.8 (worked on 10.4)

I have been on the phone with Adobe for over 2 hours...I have reinstalled several times, and even used the cleaning software that they suggested I download and use last night before I called. He's currently checking to see if they can email me the "Save for Web" plug in.
We have deleted the preferences for Photoshop. We have updated.
NO Save for Web folder to be found anywhere.
Any advice would be most appreciated.

NO Save for Web folder to be found...
Can you find your Adobe Save for Web preference file? (user>Library>Preferences>Adobe Save For Web 11.0 Prefs)
If so, toss that in the trash (or put a tilda ~ in front of its name) and try relaunching Photoshop.
Also make sure the Photoshop application is installed in the right place: from Finder Go>Applications>Adobe Photoshop CS4 (folder)> Adobe Photoshop CS4 (application)
And I assume the file your are trying to SFW is not a 32bit per channel file? Can't remember SFW limitations on CS4, but be sure by trying it on a 8bit per channel RGB image.

Save for Web and Device Grayed menu grayed out

Using Photoshop 11.0.1 (CS4) and Mac OSX 10.5.6), I have an action that saves a retouched file first as a high quality jpg and then as a optimized jpg for the web. It has worked fine in the past, but today when running the action I received a warning that the Export command was not available. I tried manually exporting the using the Save for Web and Devices menu item, but it is grayed out and not available. The file is sized to 1024 pixels on the longest side, no layers and in 8 bit mode.
So far I have done the following:
Trashed the Save for Web preference file
Repaired permissions
Scanned for viruses
Rebooted the system
Any other ideas short of a reinstall?

mcohran wrote:
Any other ideas short of a reinstall?
Trash Photoshop preferences.
Repair Permissions.
Check on available disk space.

"Save for Web" feature suddenly grayed out

I have a Mac Notebook. I have Adobe Photoshop Elements 4.0 installed (I know it's outdated but it meets my simple needs). I use Photoshop Elements mostly to save photos for my blog. I use the "save for web" feature everytime. However, when I tried using it earlier this week it is all of a sudden not available- the words are in gray and cannot be accessed. As far as I know I haven't done anything different than normal on my computer (I am a stay-at-home mom and use it only for my personal stuff) for this to happen. I took it off and re-installed it but that didn't help. Can anyone help?

This forum is for the fill version of Photoshop, please check out the Elements Forum:
http://forums.adobe.com/community/photoshop_elements

Save for web and devices - grayed out. Why?

Hi. I just bought a new computer, new hard drives, etc.
So, I had to reinstall Windows XP pro and all my software applications, which includes Adobe Creative Suite Design (standard edition). All loaded well and my computer is up and running nicely.
only one problem.... in Photoshop the "Save for web and devices..." function is grayed out and unavailable. :-(
This is a feature I use quite a lot. Before I try uninstalling and re-installing, which, as you probably know is a lengthy process with these Adobe products, I'd like to first verify if this is a known problem and/or something I can deal with without re-installing Photoshop. I did a quick Google search, but couldn't find anything useful. Did find one post in some different forum by someone who described a problem similar to this one, but didn't receive an answer.
If anyone can help me out, I'd really appreciate it.
Thanks.

You would get this if your files were 16bit or multichannel.

Removing Exif Data with out using "Save for Web"

I have very large files. I need to remove thw EXIF data. I do not want to use "save for web" because it impacts the quality and size (recompresses) of the files. I need the files to remain un changed except for the removal of the EXIF data.
I have a large number of files to do this to.
Can anyone help?
Thanks

Thanks Tai Lao for the shortcuts.
I have RAW files to start. I "process" them and convert to jpg. Then send them to the client. But there are times the client doesn't need to be able to view the EXIF data, soooo....
1. I'm working on seting up an action to convert the processed RAW files to TIFF first,
2. then, using the shortcuts you listed, set up an action to take the tiff files through the process to strip them of the EXIF data and,
3. then convert the resulting "EXIF-less" TIFF files to jpg - also using an action. I'm going to try to build one action to do the whole thing but so far I'm still experimenting... I have to keep the file names...
Anyway, I'll post my findings.
Thanks
To whomever left the info about Exiftool - Thanks for that info as well. I'll check it out but is seems a bit too complicated for large numbers of files.

Save for web option greyed out?

hello.
i'm not too sure but after the last one/two updates from the cc, i have been unable to click on the save for web option as it is greyed out. i've read this (http://forums.adobe.com/message/5242626#5242626). i am slightly blurry on the solution being said there. however, i have fixed around the permissions (as said in the solution) but again, i'm not very sure if i have done anything significantly right because i still can't save anything for web (nor can i open .gif).
this is a screetshot of my user/library/preferences --> get info as well as the adobe save for web prefs. i've added 'admin' into the list and i've made it read & write. user had been read & write all along.
i have no idea what's the issue still. i'm using a mac on mountain lion.

Thanks! That was it. I am a bit rusty with PS.

Save for Web & Devices Box Greyed Out

Hey everyone,
I'm trying to save a Photoshop CS4 file for Web & Devices so I can have Photoshop compile the slices and the CSS so I can hand-design rollovers. Unfortunately, all of a sudden the dialogue box for Save For Web & Devices is greyed out... I've check online, changed color profiles, deleted save for web and devices library files, updated Photoshop, nothing. I've even checked past .psds I've designed that I've saved for Web & Devices and haven't changed since--even the Web & Devices box is greyed out for them. Help! What do I do? I need to do this before Friday. Thank you!
WebsiteInDistress

Hi
I'm also having the same problem with the Save for Web & Devices Box Greyed Out.
I think it's the plugin that's corrupt, as I've tried deleting preferences and seetings. I can't find the photoshop cd to reinstall it.
Has anyone got the MAC CS4 Photoshop "save for web plugin" (Users/[Username]/Library/Preferences/Adobe/Plugins/Adobe Save for Web CS4/Photoshop/Adobe Save for Web CS4 Prefs) that they could send me.
Thanks very much
Abi

Why do my images appear washed out when I use Save for Web?

Q: The color/brightness/tone of my image changes when I use
Save for Web. Why?
A: Photoshop is a color-managed application. The Web is not. Normally, when you view an image in
Save for Web or
ImageReady you are viewing it without color management and see it how it will appear when uploaded to the Web.
To minimize changes, Convert your image to sRGB (i.e from
Edit menu choose
Convert to Profile )before using
Save for Web. You should also make sure that
Save for Web has been configured so that images are displayed using the document color profile (see attached screenshot for guidance).
You should also ensure that your monitor properly calibrated and the gamma is set to 2.2.

Same here. Didn't get any good New Years Eve photos indoors.

Crop tool doesn't work in Save for Web GRRRRRR

Hi,
I'm working with Illustrator CS3 and seem to have a problem with the crop area tool. When exporting an image in "save for web", however, Illustrator just ignores the settings and crops to the artboard.
Is this a know bug? Or my computer going nuts? What should I do?
I took this from the lost archiveâ¦ I seems that slices influence this.
Anybody any clues? (AI 13.02/ OS X 10.4.10)
thnx

Basically, I would do this as James does. However, James is assuming you know what he means by "Use two applications of Transform effect to make the 3 x 4 array." Since you or another reader may not, I offer the following recipe that I prepared some time ago for a class. It's for 8-up business cards that will fit on letter-size stock.
SETTING UP THE ELEMENTS
New document, rename Layer 1 to Cards.
Make a rectangle 3.5 X 2 inches (the size of a standard business card). Give it no stroke and a light gray fill (so you can see it as reference; you can clear the fill later).
Make a single set of crop marks for the top left corner. I made a 27-pt. square (3/8 inch) - no stroke or fill - and another at 18 pts (1/4 inch) - .25 stroke, no fill. Copy a horizontal segment from the smaller square, paste, and drag it to snap its left anchor to the bottom left anchor of the larger square. Copy a vertical segment from the small square, paste, and drag it to snap its upper anchor to the top right corner of the larger square. Delete the small square and group the segments/large square. Drag this group into the Symbols panel so you never have to make one again. The group on the page is now a Symbol; drag it by its lower right anchor to snap to the upper left corner of the business card rectangle. The two quarter-inch crop marks are offset from the card by 1/8 inch.
Select the crop symbol.
Go to Effect > Distort & Transform > Transform
Move Horizontal: 3.5 inches (the width of the card)
Move Vertical: 0
Copies: 1.
Reference Point (tic-tac-toe thing): right column
Reflect X: On
OK. The crop marks appear on the upper right corner of the card.
Effect > Distort & Transform > Transform
(Warning box: Apply New Effect)
Move Horizontal: 0
Move Vertical: -2
Copies: 1
Reference Point: lower row
Reflect Y: On
OK. Crop marks appear on all four corners of the card.
At this point you can give the card rectangle a fill and stroke of None, and save the card/crop marks combination as a symbol. Call it BC.
Delete all the unused Symbols and Save Symbol Library: "BC"
Target the Card layer (click on the circle)
Effect > Distort & Transform > Transform
Move Horizontal: 4 inches
Move Vertical: 0
Copies: 1
Reference Point: any
Reflect: Both Off
OK. A copy of the card with its crop marks appears 1/2 inch to right of original.
Effect > Distort & Transform > Transform
Move Horizontal: 0
Move Vertical: -2.5 inches
Copies: 3
Reference Point: any
Reflect: Both Off
OK. 3 new rows of cards and crops appear below the first row
You now have crop marks for 8-up business cards; the original crop symbol and card rectangle are selected.
Go to the Graphic Styles panel and make this a new graphic style; name it BC 8-Up. Delete all the unused Graphic Styles, and Save Graphic Style Library as "BC 8-UP"
USING THE ELEMENTS
New document. Drag out an instance of the BC symbol, and put it in the upper left corner of your letter-size page.
Click the BC 8-Up Graphic Style. Eight blank business cards are laid out.
New layer. Over the top left business card create or place any combination of type or art you want repeated on all the cards.
Target the layer and click the BC 8-Up Graphic Style. The artwork appears in place on all the cards. Any editing you do in the top left card is instantly reflected in the others. Also, because the style is applied to the layer, anything you put on this layer will have the style applied to it.
New layer. Over the top left business card place any type you want to be different on each card. With it selected as an object, click the BC 8-Up style - the type appears on all the cards.
Object > Expand Appearance. The type on each card is now individually editable.

Quick Trim option in Save for Web & Devices

Hi,
a feature to do a quick Trim in Save for Web & Devices dialogue would be great, especially if it was enabled with a checkbox, then when you enable it, it activates a dialogue with the three options that already exist in Trim option (Transparent pixels, Top left color, Bottom right color).
Let me know what you think.

I need to figure out why my trim option is always grayed out. It's saved in PSD format, yet the option to trim the transparent pixels is grayed out. why is that? what am I doing wrong? I must have to change something.
Thanks in advance, Linda

Option help in Save for Web & Devices dialog

When down sampling images for use in a DPS folio, what settings should be chosen in the Save for Web & Devices dialog in Photoshop?

I need to figure out why my trim option is always grayed out. It's saved in PSD format, yet the option to trim the transparent pixels is grayed out. why is that? what am I doing wrong? I must have to change something.
Thanks in advance, Linda

Error when trying to "Save for Web"

I, like others have the same problem in Photoshop Elements 6 editor when trying to "Save for Web". I get an error:
could not complete the export command because of a program error
I've searched the forum, but it seems like no one has found a solution.
I have a new PC with Windows 7 on it. It's Win 7 Ultimate 64-bit. i5 processor, 16GB RAM and plenty of HD space.
I am running Photoshop Elements 6.
When I used the same version of Photoshop Elements 6 on my old XP computer, I didn't have this problem.
Adobe Photoshop Elements Language Version: 6.0 (6.0 (20070910.r.377499))
Operating System: Windows Vista
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP
Physical processor count: 4
Built-in memory: 15822 MB
Free memory: 11064 MB
Memory available to Photoshop: 1621 MB
Memory used by Photoshop: 55 %
Image cache levels: 6
Serial number: 10571087952197841429
Application folder: D:\Program Files\Adobe Photoshop Elements\
Temporary file path: C:\Users\Roger\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 111.7G, 76.2G free
Primary Plug-ins folder: D:\Program Files\Adobe Photoshop Elements\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
   3D Transform 10.0 (10.0x001)
   ADM NO VERSION
   ASDStrm NO VERSION
   Accented Edges 9.0
   Angled Strokes 9.0
   Auto Divide 6.0.0.0 (6.0 (20070910.r.377499))
   Average 10.0 (10.0x001)
   BMP 10.0 (10.0x001)
   Bas Relief 9.0
   Camera Raw 4.2
   Chalk & Charcoal 9.0
   Charcoal 9.0
   Chrome 9.0
   Clouds 10.0 (10.0x001)
   Color Halftone 10.0 (10.0x001)
   Color Variations 10.0 (10.0x001)
   Colored Pencil 9.0
   CompuServe GIF 10.0 (10.0x001)
   Conditional Mode Change 10.0 (10.0x001)
   Conté Crayon 9.0
   Correct Camera Distortion 9.0
   Craquelure 9.0
   Crop and Straighten Photos Filter 10.0 (10.0x001)
   Crosshatch 9.0
   Crystallize 10.0 (10.0x001)
   Cutout 9.0
   Dark Strokes 9.0
   De-Interlace 10.0 (10.0x001)
   Difference Clouds 10.0 (10.0x001)
   Diffuse Glow 9.0
   Displace 10.0 (10.0x001)
   Dry Brush 9.0
   Extrude 10.0 (10.0x001)
   FastCore Routines 10.0 (10.0x001)
   Fibers 10.0 (10.0x001)
   Film Grain 9.0
   Filmstrip 10.0 (10.0x001)
   Filter Gallery 9.0
   Frame From Video 6.0
   Fresco 9.0
   Generic EPS 10.0
   Glass 9.0
   Glowing Edges 9.0
   Grain 9.0
   Graphic Pen 9.0
   Halftone Pattern 9.0
   Ink Outlines 9.0
   JPEG 2000 2.0
   Lens Flare 10.0 (10.0x001)
   Lighting Effects 10.0 (10.0x001)
   Liquify 7.0
   MMXCore Routines 10.0 (10.0x001)
   Magic Extractor 10.0 (10.0x001)
   Matlab Operation 10.0 (10.0x001)
   Mezzotint 10.0 (10.0x001)
   Mosaic Tiles 9.0
   Multiprocessor Support 10.0 (10.0x001)
   NTSC Colors 10.0 (10.0x001)
   Neon Glow 9.0
   Note Paper 9.0
   Ocean Ripple 9.0
   OnEdge 1, 0, 0, 1
   PCX 10.0 (10.0x001)
   PNG 10.0 (10.0x001)
   PNG Icons 1.22x1
   Paint Daubs 9.0
   Palette Knife 9.0
   Patchwork 9.0
   Photocopy 9.0
   PhotomergeUI 10.0 (10.0x001)
   Picture Package Filter 10.0 (10.0x001)
   Pinch 10.0 (10.0x001)
   Pixar 10.0 (10.0x001)
   Plaster 9.0
   Plastic Wrap 9.0
   Pointillize 10.0 (10.0x001)
   Polar Coordinates 10.0 (10.0x001)
   Poster Edges 9.0
   Radial Blur 10.0 (10.0x001)
   Read Watermark 1.70.19
   Reticulation 9.0
   Ripple 10.0 (10.0x001)
   Rough Pastels 9.0
   Save for Web 3.0
   ScriptingSupport 10.0
   Shear 10.0 (10.0x001)
   Smart Blur 10.0 (10.0x001)
   Smudge Stick 9.0
   Solarize 10.0 (10.0x001)
   Spatter 9.0
   Spherize 10.0 (10.0x001)
   Sponge 9.0
   Sprayed Strokes 9.0
   Stained Glass 9.0
   Stamp 9.0
   Straighten Image 10.0 (10.0x001)
   Straighten and Crop Image 10.0 (10.0x001)
   Sumi-e 9.0
   Targa 10.0 (10.0x001)
   Texture Fill 10.0 (10.0x001)
   TextureSelect 10.0 (10.0x001)
   Texturizer 9.0
   Tiles 10.0 (10.0x001)
   Torn Edges 9.0
   Twain Acquire 10.0 (10.0x001)
   Twain Select 10.0 (10.0x001)
   Twirl 10.0 (10.0x001)
   Underpainting 9.0
   WIA Support 10.0 (10.0x001)
   Water Paper 9.0
   Watercolor 9.0
   Wave 10.0 (10.0x001)
   Wind 10.0 (10.0x001)
   Wireless Bitmap 10.0 (10.0x001)
   ZigZag 10.0 (10.0x001)
Plug-ins that failed to load: NONE
Installed TWAIN devices:
   WIA-HP Scanjet 4800 series

I also tried the alt/ctrl/shift buttons when clicking Editor in the Photoshop welcome screen. It did ask if I wanted to reset the preferences. I chose yes. I still get the same error message when trying to save for web.
Below....showing I don't have a "save for web" folder on my C drive.
And below, showing the same error after pressing alt/shift/ctrl when clicking on editor and clearing the preferences.
I don't have a 'Save for Web' folder anywhere on my C: drive. I searched and came up with no folder with the text "save for web" in it.
I did find a "save for web" folder on my D: drive and deleted that.. but now when I start up Photoshop, the option for Save for Web is grayed out...not able to select it.

Save for web - grayed out

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