Save for Web Issues with PS CC

Whenever I try to save for web, no matter which preference I choose to save as, my images are defaulting to GIF's at 256 colors, causing my images to be very grainy. I've tried resetting my preferences, and reinstalling PS CC to no avail.
Any pointers?
Thank you,
Waldo

All good suggestions. I'll forward them on to the team.
The place for making features requests for Photoshop (or any Adobe product) is here:
Adobe - Feature Request/Bug Report Form
http://bit.ly/1R15Qc
We may not have time to respond to 100% of issues and requests, but the Photoshop team does read all the reports.

Similar Messages

  • Save for Web Issues

    Hi,
    I have Illustrator 10 and am working on a Windows Vista machine. I have had intermittant problems with this combination, but have been able to make it work. Up to yesterday, I was able to save for web using ctrl-alt-shift-s command to bring up the save for web dialog box. At one point I got an error message telling me the function is now reading in windows, and since that point the images are no longer there, just a red screen.
    I have no idea what is going on. I found that Windows had just finished an update for Office 2003, but that happened after the problem started. I had been using compatability mode to take care of other issues. But this problem started after I had been using this for a while.
    Any help you can provide would be greatly appreciated.
    Thank you,
    Melissa Gordon

    All good suggestions. I'll forward them on to the team.
    The place for making features requests for Photoshop (or any Adobe product) is here:
    Adobe - Feature Request/Bug Report Form
    http://bit.ly/1R15Qc
    We may not have time to respond to 100% of issues and requests, but the Photoshop team does read all the reports.

  • Save for Web Issue

    I recently discovered that save for web is no longer functioning as expected on my machine. The problem showed up for the first time yesterday and may be the result of a recent update, though I hadn't paid close attention to which CC updates I've applied in the last few weeks.
    What's happening is that whenever I use save for web to export a file, browsers are unable to display it. Most browsers simply fail to load it and Firefox reports "The image 'xyz.png' cannot be displayed because it contains errors.
    Sounded like a textbook case of trying to load an image that uses CMYK, but this is not the case. Color mode is RGB with sRGB as the color profile in use. I get the same results if I use save for web to export gif, jpg or png, even on newly-created PSD files. I have tried a number of different settings/variations for export and if I simply use save as to export a png, all is well.
    Opening the PSD file on another computer with CS6 and using save for web works just fine, so I don't think it's the file.
    Anyone else experiencing this? I saw a reference to somethign similar in another post suggesting a complete reinstall of Photoshop, but am hoping there's a simpler fix.

    What is your screen size/resolution in pixels?
    If you have a small screen it may be too small.

  • CS5 save for web bug with slices 1 png, the rest gif

    Do me good forum, this is my first post from 112 degree AZ.
    I'm trying to "save for web" slices in illustrator cs5. I optimize the images to transparent .png in the sidebar in the save for web dialog box. Then I click save. And I do the "user slices" option in the NEXT dialog (hello complicated process, but it makes sense to me). 5 slices should be output. 5 are. But only one is a png. The rest are gif files. And not transparent.
    That makes me to throw an anvil through the floor of the USS(R) Adobe.
    But rather than going through such extreme measures, I'd figure I'd post first.
    I guess in the time I researched and wrote this post, I could have saved each individual slice with the proper optimization settings, but what fun would that be? And maybe I'm just plain missing somthing and someone will say, hey "footheadleg" your a total moron. The checkbox to save ALL the slices for your desired setting is at blah blah blah.
    Do it. Shame me. And then, my problem will be fixed at last. MUwhwhwhwahahahaa.
    FREE GIFT: cmd+shift+d changes illustrators white artboard to transparent pixels. I learned that becasue I thought maybe I had a white layer showing on accident. I didn't. That's because I'm perfect. Perfectly human.

    Footheadleg, you have so much to learn, and so little time. Let me teach you my ways. Though while on Illustrator's main canvas it may seem that you can change settings of each slice, you can't. I know, there are little icons top left of each image, one looks like an email symbol, and it would seem you could just email the slice to a friend.
    Pretty soon you'll be able to "Like" the slice on Facebook. Or post it to your del.i.cious account. Or tweet it. Or 17,000 other VERY VALUABLE shares. But Footheadleg, these symbols mean nothing to you, except that they are slices.
    HOWEVER, when in "save for web" mode, you can in fact change the settings of each slice. Here's what you do. Press k. (slice tool selector thingie) then hop over to the sidebar and click on the settings you want. Do this for EACH slice. I know, it would seem easier if there was a checkbox that said "apply to all slices," but why make things easy?
    Plus, Illustrator is a rad program, so don't knock it, unless you can design something better. And you can't. So get over yourself and enjoy the pain
    Yours truly,
    Yourself.

  • "Save For Web" issues/suggestions

    For the "Save For Web" feature, a few things would be nice to see. Maybe they are there, but I cannot find them.
    1. Actions: When I add the Save For Web to an action, it adds an "export" to the action, but when I automate it, nothing happens, it does not save each file in the folder I specified using the Save For Web parameters I defined. For actions, I have to rely only on a save command, as the "export" command simply does not seem to work for actions I create using that Save for Web feature.  
    2. Prompting: Sometimes, I forget to turn off the feature for creating an html page, or saving in an "image" folder. But I only get the prompt to verify images being replaced. I would like to get a prompt to verify everything: creating an image folder, creating html page, creating new images AND overwriting existing images. That way, I can find out if I forgot to turn off those features, and that I named the slices correctly, and I don't find out that OOPS there is a new image folder I didn't meant to create, and OOPS, it saved all the slices, so I have to go in and delete, delete delete, or OOPS it created a new html page and I have to go delete that.
    3. Save whole image even when there are slices: If I have a PSD file that has slices, I lose the ability to simply save out the whole image, so I can save it as a comp jpg. I can only select slices to export. I would like to be able to save either each slice, or the whole file as an image.

    All good suggestions. I'll forward them on to the team.
    The place for making features requests for Photoshop (or any Adobe product) is here:
    Adobe - Feature Request/Bug Report Form
    http://bit.ly/1R15Qc
    We may not have time to respond to 100% of issues and requests, but the Photoshop team does read all the reports.

  • Rounded rectangle shape - save for web issue

    Hi, I made a rounded rectangle logo with radius=40 and when I save the file for web, shape appears with cutted edges. In .psd file everything looks fine, problem apperas only with save for web options (.jpg/.png). is this some bug, do somebody know how I can fix this?

    If this is a bug, I would either flatten or merge visible - making sure you have a pixel layer - even if it is blank, so the shape layers are rasterized before you save for web.  Just don't flatten it and save your original file!

  • Photoshop CS6: Save for Web Automatic Resize Issue

    Some my .psd files (CS6 Photoshop, MAC OSX 10.7.5, Processor: 2.5 GHz Intel Core i7) automatically resize to a percentage. I can't figure out what the cause is, and it will not allow me to change it back to 100% to slice out images for web.
    File Type is .psd - RGB 8 bit/color
    Fie Dimensions are 1400px by 10,800px.
    File Size is 60MB
    The file is extremely slow to open and adjust anything within the file as well, not sure if the issue is related.
    I am working off of my desktop not off of a server.
    Attached is the save for web issue.

    I have the exact same issue, just on certain files?
    I have to 'save as' instead of 'Save for Web'?
    What causes this to happen?? I also have the preview window displaying a gif when I've got the PNG option selected???

  • Save for Web & Devices is changing resolution from 72ppi to 300ppi

    Hi,
    I'm writing an action to do the following.
    Image size - change resolution from 300ppi to 72ppi
    Automate - Fit Image - 600px x 600px
    Save for web and devices - JPEG medium.
    If I save at any stage (up to save for web & devices) the image is 72ppi
    However when I open it again after saving for web & devices and check image size it's 300ppi HOW?
    Am I missing something really stupid?
    Peter

    Hi Charles,
    Sometimes we have to go through meaningless steps...
    The spec for the job is to "automate" a process whereby we end up with a web suitable 600px JPEG of about 50k with © watermark.
    Of course they are expecting a 72ppi image, so its easier if thats what they get!!!
    The other requirement involves the fact that the web end of the business want to change the filename, so in order to keep a link, I write the filename to IPTC Title Field (using Peter Krogh's script)
    However I've now found that if I "save for web & devices" with copyright & contact info, I get IPTC title and 72ppi,
    So happy days....
    Many thanks, but now just more curious to know exactly whats happening!
    Peter

  • Save for web&.... the image exceeds the size for ....issue with AI on imac i7

    Hi,
    I just upgraded from using macbook Pro to Imac inte core i7 with 4GB. I use illustrator CS3 for high resolution documents i.e saving a Design for say maybe saving for iphone &ipod skin; a quality jpg that is 1300px(width) by 2000px(height.
    General information
    The issue is I keep getting the pop up with:
    The image exceeds the size Save for Web was designed for. You may experience out of memory erros and slow performance. Are you sure you want to continue?
    I click yes, but get another pop up with:
    Could not complete this operation. The rastarized image exceeded the maximum bounds for save for web.
    And last weekend after NOT being able to save anything I went and bought 16GB memory thinking that this ussue would be solved, but nada.
    I have researched around here and google only to find about scratch disk: went to preferences then to plug-ins and scratch Disks -I seem NOT to get to the bottom of this at all.
    And this morning I was trying to create a pattern Design and could not even get the design on the color swatches as I have done before with macbook pro with 4GB -IT'S NOT FUN, because I am NOT doing it right. Do you care to help me out?
    Thanks a whole bunch in advance
    //VfromB

    Are you including a color profile?  What metadata are you including with it?
    How many pixels (h x v)?
    50 kb is not all that big.  Does your image have a lot of detail in it?  Content can affect final compressed size.
    -Noel

  • Colour issue with 'Save for Web' - Photoshop Elements 6 (Mac)

    Cross posted here, but no answer so far. Sorry for cross posting. For me, this is urgent, but I know it's not for anyone else, so apologies for putting 'urgent'.
    http://www.mac-forums.com/forums/images-graphic-design-digital-photography/150670-colour-i ssue-save-web-photoshop-elements-6-a.html#post840419
    This is a similar issue to this:
    Save for web color issue
    Except the user who posted the above was using photoshop cs3, and I'm using Adobe Photoshop Elements 6.
    When I work on a photo, I get it just right, then go to Save for Web, and the original it previews is loads lighter than the orginal I was working on in the first place. See 'Picture 1' attachment.
    I have changed the colour settings on the Save for Web options - I've chosen each one in turn, and none fix the problem.
    There seems to be no similar option in PSE6 to this that fixed it in CS3:
    IN the save for web box there is a small round button with an arrow in it (near the Done button).
    In the list when this button is pressed deselect Convert to sRGB
    I used to use PSE2 on a PC, and never had this problem. I didn't need to mess about with colour profiles or anything similar on the PC. The original was the original, not a washed out version of the original. Why spend ages getting the file just right, only for Save for Web to screw it up?
    Any advice to fix this would be much appreciated.
    Thanks

    Thanks very much for your reply.
    I've uploaded the images here:
    http://jimpix.co.uk/images/Picture 1.jpg
    http://jimpix.co.uk/images/Picture 2.png
    I deleted the prefs. file you suggested, and then opened PSE6.
    I then tried the profile setting you suggested - but it's not an option:
    http://jimpix.co.uk/images/Picture 3.png
    I tried 'remove profile' just in case that worked, but the same effect happens on Save for Web.
    Not sure what to try next!
    Thanks

  • Photoshop batch production - issues with 'save for web'

    Hi,
    I'm having an issue with 'save for web' on a batch. I've just spent the last 2 hours searching the web and this forum and although the issue gets touched upon, the threads either suddenly head off in another direction, end, or i just struggle to make sense of the answers given.
    I have 350 images that i want to resize to thumbnails and then save for web. 2 hours ago this seemed like a 5 minute job.
    I creat an action called 'batch_thumbnail' and press 'Record'.
    I then select 'File' > 'Open' and select an image to open using the dialog box.
    I then select 'Image' > 'Image Size' and resize the image to the thumbnail size (200 x 125) and press 'OK'.
    I then select 'File' > 'Save for Web and Devices', set my optimisation settings and press 'save'.
    Using the dialog box that pops up, i navigate to a pre-created directory called 'thumbs' and press 'save'.
    I then select 'File' > 'Close' and on the dialog box that pops up i select 'Don't Save'.
    I then stop the action from recording.
    So far so good.
    I then select 'File' > 'Automate' > 'Batch...' and the dialog box appears.
    I select my action in the 'Action' drop down menu.
    In 'Source' i set the drop down menu to 'Folder', select 'Choose' and select the target directory with my 350 images in.
    In 'Destination' i set the drop down menu to 'Folder', select 'Choose' and select the target directory (thumbs), where i wish to save the thumbs.
    In 'File Naming' i leave the first box as 'document name', set the second to '_thumb' and have the third as 'extension'.
    I then click 'OK'.
    And this is where the problem begins. Everything works fine till it trys to save the second image. I can see what's happening, as the directory path and image name that are used whilst setting up the SFW part of the action, are getting hardcoded into the action. So every resulting image is being saved as the same file, instead of being overriden by the settings in 'File Naming'.
    I've tried selecting 'Override action 'Save' command', but it doesn't make any difference. Is it actually possible to batch produce files using 'Save for Web and Devices'?
    Cheers,
    James

    I have written a couple of Save For Web batch processors, they may be of use to you?
    They can both resize and run an action if required.
    CS2-CS3 http://www.ps-scripts.com/bb/viewtopic.php?t=2374
    CS4 http://www.ps-scripts.com/bb/viewtopic.php?t=2276 (This handles metadata)

  • Issues With Save For Web CS6

    I'm having some issues with my file when trying to Save For Web. A band of transparency appears above my image even though I have everything cropped to the artboard, and the artboard is exactly the size I want the final image to be. If I uncheck "Clip to Artboard" the band of transparency disappears from the top, but reappears on the right side. It seems as if the artboard area is calculated differently in the Save For Web screen; its slightly off. I've included some images so you can see the issue.
    Trying to save for web as a .png with "Clip To Artboard" selected; a tiny (one pixel tall?) band of transparency on the top of the image.
    Trying to save for web as a .png without "Clip To Artboard" selected; the image seems to shift and the band of transparency appears on the right size. Also some of the pieces of the image appear on the bottom outside of the artboard.
    I made sure to crop each element of my image to fit exactly on the artboard. Previously, I had made sure to use a clipping mask exactly the size of the artboard and still had these issues. I would like my .png to not have a band of transparency. It has the same issue when I change it to .jpg, but instead has a white matte band. What am I doing wrong, or is this just an issue with Illustrator? Thanks in advance!

    Depending on your use of the image in context, won't the transparent strip "disappear?"
    The only solution I know is to open it in Photoshop and manually crop out the transparent strip. AI or Save for Web also seems to antialias the edge of free-standing art over a transparent background. I just make the artwork slightly larger than the final cropped size, save for web, then crop in Photoshop.

  • IPTC issues with Save for Web

    I have images with the copyright notice field, copyright status, provider and source fields filled in.
    When I do a save for web, I'm trying to adjust the IPTC data that gets saved but nothing I do seems to work. On thumbnails, I don't need any of that data but I can't get it removed. No matter what I select, there's always stuff in the copyright notice field.
    Similarly, if I try to simply change the copyright status field and leave everything else as is, I usually lose (data gets wiped out) provider and source and I get extra data put into the copyright URL field which wasn't there before.
    I also get the file data cannot be read error when opening up these files sometimes because photoshops seems to mess up how it writes the IPTC data. Image data seems file, it's only when photoshop fills in the copyright url with the same data from the copyright notice without asking me.
    In CS2, I had to use ImageReady because it would wipe out all the data and then I just used iView to easily put back in the 3 fields I was using. Now that IR is gone, I figure I need to migrate this to CS3 but no matter what combination of options I select, it seems metadata handling is horribly inconsistent.
    Can anyone tell me how it works? I've tried making a script step to set the data I want, I've tried working with an image with the fields the way I want them and then doing the save for web so it records the data I want, I've tried both with and without the include XMP option but I can't seem to get anything to work properly.
    Edit: Didn't make it clear but I'm trying to record a batch action where I scale images to 6 different sizes and then do a save for web at each size.
    Please help.
    Thanks

    Depending on your use of the image in context, won't the transparent strip "disappear?"
    The only solution I know is to open it in Photoshop and manually crop out the transparent strip. AI or Save for Web also seems to antialias the edge of free-standing art over a transparent background. I just make the artwork slightly larger than the final cropped size, save for web, then crop in Photoshop.

  • A different take on the "Save For Web" color shift issue...

    Ok, everyone who has fussed much with photoshop and "Save For Web" knows about the color shift issue. If you want your colors to look right after you "save for web", you have to work in the sRGB colorspace, and have Proof Colors checked (soft proofing on) and the proof color setup set to Monitor RGB, otherwise what you get looks terrible when displayed in a browser.
    But of course if you are editing for print, this is exactly what you DON'T want to do. Well, I work in both. In fact, often the same images, and I want them to appear as close as reasonably possible in both print and web formats, and without a lot of fussing on my part. And I'm pickiest about the print mode, since I have the most control there, so that's the way I want to edit by default.
    Nothing new here.
    Now comes the interesting part (in my mind, anyway). Obviously there is a known remapping -- because PhotoShop DOES it when you select Proof Colors. So the inverse mapping must also be known (with some gamut issues, but I'm not concerned with those, because, after all, I'm VIEWING it on a monitor anyway!). What I want is a plug-in that automatically applies that inverse mapping so that, when I do a Save For Web, I end up with the colors I've been viewing all the time when setting the shot up in print mode. Then, too, I don't have to worry about what mode I'm in when I'm editing -- it just fixes it when doing a save-for-web.
    Again, I want to edit in my normal print mode (typically ProPhoto colorspace, and with soft-proofing off or set to the printer/medium combination I expect to use), then do a single operation (might be a multi-step action) to "screw up" my colors so that when I then do a "Save-For-Web", the resulting image, when viewed on the average color-stupid browser, looks like the image I've been seeing in Photoshop.
    Anyone know of such a beast?   I would gladly pay for a plug-in that really works and fixes the problem.
    And if you have other solutions, I'm interested, but the absolute requirement is that it I do one single edit pass for my colors for both print and web use, and I get what I see on the screen in PS on both the prints and on the web display (i.e., working in sRGB/Monitor RGB mode all the time won't cut it). And PREFERABLY, let me do all my editing work in the ProPhoto (or at least AdobeRGB) colorspace so I have a gamut closer to what the printer can do.
    Anyone got a decent solution for this?

    Sorry, I think I'm being unclear.  This has nothing to do with individual monitor profiles.  In Proof Setup, "Monitor RGB" amounts to turning off ALL color management, and simply letting the monitor do what it will.  It is what the vast majority of web browsers do (even if the operating system provides color management, the browsers don't take advantage of it), so that is what you need to consider for images that will be viewed on a web browser.  If you convert your image to sRGB,  select Monitor RGB in Proof Set up, and turn on Proof Colors, you will see the image as it would appear on a web browser (after you save it as a jpg or use "Save For Web/Devices" to save it as a jpg).   Since almost everyone is running different uncalibrated monitors, there will be lots of variation in how it will look to them, so precise control of the color is unimportant.
    That said, I would expect the color on a calibrated monitor (such as the one I use when editing) to be reasonably close to the colors I am seeing while editing in PS.  To the extent a monitor deviates from "calibrated", those colors will vary, but a good monitor should show good colors.   Unfortunately, this is NOT the case, as my previous post shows.  The colors produced by the steps above are oversaturated and significantly shifted in hue.  There is, to my mind, anyway, no reason for this.  Adobe clearly knows what the mapping is between the colors as it displays them in PS and the un-controlled "Monitor RGB" -- that is, it is the color map they are using during normal editing display.  If they were to reverse-apply that map prior to saving it as a jpg, then the image would appear on a browser on that same (presumably calibrated) monitor very similar to what you set up when editing.  Anyone else viewing the image on a web browser with a calibrated monitor would also see good colors.  To the extent other viewers' monitors are out of calibration, their colors will suck, but there's nothing you can do about that.
    I guess in some sense I AM "asking for a Color-Mamangement-solution for a "non-Color-Management-situation", but specifically I'm asking for PS Color Management to do the best it can for non-Color-Managed situations that we all face every day.
    Does that make more sense?

  • Looking for a better solution to the "Save for web" color shift issue

    Ok, everyone who has fussed much with photoshop and "Save For Web" knows about the color shift issue. If you want your colors to look right after you "save for web", you have to work in the sRGB colorspace, and have Proof Colors checked (soft proofing on) and the proof color setup set to Monitor RGB, otherwise what you get looks terrible when displayed in a browser.
    But of course if you are editing for print, this is exactly what you DON'T want to do. Well, I work in both. In fact, often the same images, and I want them to appear as close as reasonably possible in both print and web formats, and without a lot of fussing on my part. And I'm pickiest about the print mode, since I have the most control there, so that's the way I want to edit by default.
    Nothing new here.
    Now comes the interesting part (in my mind, anyway). Obviously there is a known remapping -- because PhotoShop DOES it when you select Proof Colors. So the inverse mapping must also be known (with some gamut issues, but I'm not concerned with those, because, after all, I'm VIEWING it on a monitor anyway!). What I want is a plug-in that automatically applies that inverse mapping so that, when I do a Save For Web, I end up with the colors I've been viewing all the time when setting the shot up in print mode. Then, too, I don't have to worry about what mode I'm in when I'm editing -- it just fixes it when doing a save-for-web.
    Again, I want to edit in my normal print mode (typically ProPhoto colorspace, and with soft-proofing off or set to the printer/medium combination I expect to use), then do a single operation (might be a multi-step action) to "screw up" my colors so that when I then do a "Save-For-Web", the resulting image, when viewed on the average color-stupid browser, looks like the image I've been seeing in Photoshop.
    Anyone know of such a beast?   I would gladly pay for a plug-in that really works and fixes the problem.
    And if you have other solutions, I'm interested, but the absolute requirement is that it I do one single edit pass for my colors for both print and web use, and I get what I see on the screen in PS on both the prints and on the web display (i.e., working in sRGB/Monitor RGB mode all the time won't cut it). And PREFERABLY, let me do all my editing work in the ProPhoto (or at least AdobeRGB) colorspace so I have a gamut closer to what the printer can do.
    Anyone got a decent solution for this?

    Chris
    I spent all day Googling and doing side by side comparisons of my old and new systems.
    My display is a Dell U2410. It has several presets, including sRGB and Adobe RGB. I've been using sRGB.
    On my OLD system, (Win XP, PsCS2, DwCS4) there seems to be no distinction between color managed and non color managed apps, even on this wide gamut display. I could capture (digital camera) in Adobe RGB, open and edit in PsCS2, save as .psd, convert to CMYK for print, or convert to sRGB for SFW. All images looked identical and they printed and displayed perfectly. I thought this was normal, and seemed logical. This also seems to be the source of my incorrect assumptions. I was trying to get my new machine to behave like my old one.
    So I get this new machine (Windows 7, PsCS5, DwCS5) and now (still in sRGB display mode) all color managed apps appear de-saturated. Non color managed apps are OK. If I switch the display to Adobe RGB, color managed apps are OK, but non color managed apps are way too saturated. From my investigation, I believe this is normal behavior on a wide gamut display. I've tried changing the Control Panel > Display > Screen Resolution > Advanced settings > Color Management options, but to no avail. Either I'm missing something, or Windows 7 is doing color management differently.
    It seems my only option now is to use Adobe RGB display setting for Ps, etc. and switch to sRGB for Dw and non color managed apps. Or, have 2 separate files for print and web. I've Googled 'til my eyes are numb and still not sure I'm getting this. Any enlightenment would be greatly appreciated.
    Finally, I don't see an edit function here, so I can't remove my previous incorrect reply. Moderator, please feel free to do so.
    Thanks

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