"Save for Web" not working (again)
I have reinstalled Photoshop CC and removed all "save for Web" preference files.
I receive the following error message:
"The operation could not be completed. A file or directory already exists with the same name"
Which file or directory?
Wouldn't it ask if I want to "overwrite" the file?
Running
Photoshop CC 14.2.1 x64
Mac OSX 10.9.2
Before you roll your eyes and say "Watch the video" about removing preferences files - I have done all of that, in addition to reinstalling Photoshop CC twice.
It is the second time this has happened to me in a year. Now Illustrator is also misbehaving when I try to "Save for Web".
"Save for Web" is a really important feature for me - I am a freelancer doing graphics and web.
Anybody have any Ideas? Is this a common problem? Is Adobe working on it? Is it a Mavericks problem?
Thanks...
Nachricht geändert durch arlenesey12
Okay for anybody who is interested - the ONLY thing left for me to do - and what I have done - is to create a new User account and copy all my files to the new account.
I did this by copying the files first to the "shared" folder in Users. - not simply by moving them but by copying them - Important!
There was a suggestion somewhere that you could delete the User with the problem, create a user with the same name and then reincorporate the old user data into the new account - this did not work for me.
Removing all the various Preferences mentioned in 3-4 similar posts from people with the same problem did not help.
I even contacted Adobe Customer Assistance (chat), they took over my screen and after trying the above and more, the only thing left that worked was for them to create a new User test account. This worked.
But what a botherto move everything! iTunes, iPhoto, Mail - they all have to be moved in a certain way (do your research).
Another tip - to be safe, I have kept the old account and maintained it as "Administrator" - and changed the password.
My new User (Where I moved my files to and will work out of) is not an Administrator account, and has a totally different password.
I don't believe I was "hacked" - I think a log somewhere got corrupted.
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