Save for web settings not holding (Mac)

I am trying out PE 9. When I use Save for the Web the settings are always at JPEG/Low. I use JPEG/High, but I cannot get PE to save the settings for other files. I tried deleting all Adobe preferences files, including the one for Save for Web, but it had no effect. Any suggestions?

Thanks Garry. I tried both methods without success. It works only for the same file, but not new files. I had looked for solutions to this issue in this forum and tried them all. If this is indeed a bug, it's appeared in earlier versions of PE. What I want to do is be able to set the Save for the Web settings for each new file I open in PE, just like I can do under Preferences for other elements. Any other suggestions?

Similar Messages

Colour issue with 'Save for Web' - Photoshop Elements 6 (Mac)

Cross posted here, but no answer so far. Sorry for cross posting. For me, this is urgent, but I know it's not for anyone else, so apologies for putting 'urgent'.
http://www.mac-forums.com/forums/images-graphic-design-digital-photography/150670-colour-i ssue-save-web-photoshop-elements-6-a.html#post840419
This is a similar issue to this:
Save for web color issue
Except the user who posted the above was using photoshop cs3, and I'm using Adobe Photoshop Elements 6.
When I work on a photo, I get it just right, then go to Save for Web, and the original it previews is loads lighter than the orginal I was working on in the first place. See 'Picture 1' attachment.
I have changed the colour settings on the Save for Web options - I've chosen each one in turn, and none fix the problem.
There seems to be no similar option in PSE6 to this that fixed it in CS3:
IN the save for web box there is a small round button with an arrow in it (near the Done button).
In the list when this button is pressed deselect Convert to sRGB
I used to use PSE2 on a PC, and never had this problem. I didn't need to mess about with colour profiles or anything similar on the PC. The original was the original, not a washed out version of the original. Why spend ages getting the file just right, only for Save for Web to screw it up?
Any advice to fix this would be much appreciated.
Thanks

Thanks very much for your reply.
I've uploaded the images here:
http://jimpix.co.uk/images/Picture 1.jpg
http://jimpix.co.uk/images/Picture 2.png
I deleted the prefs. file you suggested, and then opened PSE6.
I then tried the profile setting you suggested - but it's not an option:
http://jimpix.co.uk/images/Picture 3.png
I tried 'remove profile' just in case that worked, but the same effect happens on Save for Web.
Not sure what to try next!
Thanks

CS4 - Save for Web settings

I'd be grateful for confirmation that I am using the correct Save for Web settings to achieve the colour effect I want.
I am using an sRGB workflow as my output is for the web. I am using a NEC 2690 LCD display which is wide colour gamut but I am using in its factory set sRGB (and non-calibratable) mode. I have calibrated the NEC using my Eye One display and this shows as the default monitor profile in the vga card's driver but what effect it is actually having I am not sure (OS is Vista 32bit). My CS4 colour management settings are based round the sRGB Working Space. Normally I convert to sRGB all images before saving them in Save for Web.
I am trying to ensure that the colours I see in images at the Save for Web stage preview are what I will see on the web and in other non colour managed environments. Specifically, I'd be grateful to know if the following settings seem right for what I am trying to achieve:
Preset: JPEG High
Quality: High
Optimize selected (but not Progressive or Embed Colour Profile)
Convert to sRGB selected
Preview: Use Document Profile
In the past (pre-CS4) I've had problems with images outside of CS3 looking over colour saturated and I want to avoid this now.
Thanks for any help with this.

> I am trying to ensure that the colours I see in images at the Save for Web stage preview are what I will see on the web and in other non colour managed environments. Specifically, I'd be grateful to know if the following settings seem right for what I am trying to achieve:
> Preset: JPEG High
> Quality: High
That's good, though you you should still try to get the image filesize as small as possible without losing important image details. Many images can support a lower quality JPG setting so you should see how low you can go before you visually see a problem. No sense delivering a higher quality JPG if it's not needed. Higher quality = larger file sizes = longer download time for the webpage.
> Optimize selected (but not Progressive or Embed Colour Profile)
I prefer 'Progressive' as that loads an image in 3 stages (low->med->fullRez) and looks better on webpages instead of having images load top-to-bottom like a window shade.
> Convert to sRGB selected
Doesn't hurt to leave it on. Though you said you already converted them before saving for web.
> Preview: Use Document Profile
I think that "Windows (No Color Management)" will display a better preview of what to expect when the image is displayed on a Windows computer (95% of your visitors) using a web browser that's not color managed (ie: 99% of the windows web browsers - are there any?).
> In the past (pre-CS4) I've had problems with images outside of CS3 looking over colour saturated and I want to avoid this now.
The previous step should help with this in that you'll at least see what visitors using a decently calibrated monitor will see. But since there really is no standard that most of the world adheres to, you can only do your best to get things right at your end. You cannot control how the rest of the world adjusts or miss-adjusts their equipment.
Russell

Deleted default Photoshop CS5 Save for Web settings, but they return after a restart

How do I permanently delete the default Save for Web settings that come with Photoshop CS5? (Default Settings.iros, Background Image.iros, etc)
In CS4 you deleted them once, and they were gone. In CS5, if you delete them, they are recreated when you restart PS. Same goes for any Optimized Settings (GIF 32 Dithered.irs, JPEG Low.irs, etc), they simply can't be permanently removed, and I'm left scrolling through a long menu of things I'll never use.
I have no use for XHTML.iros, GIF 32 Dithered.irs, or any of these settings, just like I have no use for most of the stock presets in PS, why can't I customize these presets like I can customize everything else?

BlowPurp wrote:
>It's my observation that many of these files are auto-generated on the first run of Photoshop.
>It's possible the specific files you've referred-to are now simply auto-generated when they are found to be missing.
Yes, they are, how do I stop that?
I don't know that you can.
Ok, we have a way to save them, but not delete them, so what if I accidentally Save one I don't want? Or what if I Save one now, but later don't want it anymore. We're supposed to infer Adobe didn't intend us to ever Delete custom settings we Saved ourselves?!
I suppose there's an implication that you'll be given the defaults by Photoshop, but that anything you create yourself can be deleted by yourself. I admit it's not a very clear interface. For what it's worth, my own applications provide an explicit "Delete" capability, have defaults that don't manifest as actual files (and are always at the top of the list), and the app doesn't allow you to even try to delete the application-provided settings (Delete is grayed-out). I thought the whole settings thing through and tried to make sure it was more clear than parts of the Photoshop interface:
> Have you found some documentation from Adobe that states that you can effectively customize your installation by deleting these files?
Yes, in the FAQ: http://forums.adobe.com/thread/375776?tstart=0
Well, from what I can see that thread was written by someone other than an Adobe Employee, and it doesn't mention .iros files at all.
And what it seems to say is that you can reset your preferences to defaults (i.e., invoke auto-generation of a new prefs file) by deleting the old prefs file, which is what's happening for you.
-Noel

Save for Web does not remember quality settings

Hello,
I just about PSE8 today and Im on a mac with Leopard.
PSE does not remember the quality settings when "save for web".
The quality is 0 every time Im saving. Even if I change to 100 it does not remember it.
Can you help please? Im far from being an expert here.

function(){return A.apply(null,[this].concat($A(arguments)))}
However in my library-folder/preferences folder I found 5 folders or files which are connected to adobe.
"write and read" is activated on all and Im the main user on this mac.
There is even one file called "Adobe PSE für Web speichern 6.0 Vor" so pretty much like "save for web". On this one I can write and read as well.
On Windows, there is a preferences file that is stored in the proper location for such files:
C:\Users\Ellis\AppData\Roaming\Adobe\Save For Web PSE\4.0\Adobe Save For Web PSE 4.0 Prefs
PSE has no problem writing that file. This sounds similar to the file you found.
However, there is another file that Save For Web tries to write:
C:\Program Files\Adobe\Photoshop Elements 6.0\Settings\Recently Used Optimizations.irs
It is this file that is located improperly, in Program Files, which is supposed to be only for read-only executables (.exe), dynamic link libraries (.dll), and other read-only assets live. Programs normally don't have write permissions for these folders, so Save For Web fails to save its preferences. Perhaps there is something similar on the Mac. (I'm not an OS X expert, so I can't help with the Mac conventions of where things are kept.)

Save for Web does not open dialog box in PS Elements 8 for Mac

After opening an image and selecting Save for Web, the Save for Web dialog box fails to appear. I've seen similar reports for PS Elements 6 for Mac, but did not find the same files in those directories. Running iMac with OS 10.6.

There are many things that only work in an admin account, but if you're willing to take the trouble, you can change the permissions to allow them to work in a standard account. See:
http://forums.adobe.com/thread/362899
Note that it's pretty important to run Save for Web one time in the admin account after changing the permissions or it still won't work in the standard account.

"Save for Web" does not work with mac OS 10.6

Everything else runs fine with PSE 6 and OS 10.6, but nothing (!) happens when choosing "Save for Web" (German Version).

Here are the directions for PSE 6 in general:
http://forums.adobe.com/thread/422596?tstart=30
and for save for web:
Finally, to make the Save For Web work, you must do the same thing as above (which is make a folder owner be a non-admin account, and fix the read/write so that in 10.4 the You can says Read & Write). The folder to change with the "command i" get info is :
/Library/Applications Support/Adobe/Photoshop Elements/File Agent/6.0/en_US.
Once this en_US file is owned by a non-admin account and the Read & Write is set, and the padlock is unlocked, the Save For Web works.

Save For Web is not working

I just had my software updated from CS to CS5 (I'm in a new job and asked for this upgrade) and now when I go to Save For Web I get the following:
Error
The operation could not be completed
The system cannot find the path specified
Notes:
- This wasn't an issue before the upgrade
- I tried pulling the files off of the server and working from the desktop, no go
- I'm working on a PC but am a Mac user, therefore system q's are going to be tough for me to answer

It may be that the plug-in isn't reporting a problem with the path of the file, but some other path (e.g., to a temporary folder or scratch disk).
Double check (or have your system guru check) that the folder identified by the TEMP environment variable can be written/read by your account on the computer. Make the same check for the root folder(s) of the hard drive(s) identified as scratch drives in Edit - Preferences - Performance.
-Noel

Save for Web Matte Not Working?

Hi everyone,
I'm having problems with the Matte settings in the Save for Web section to create a smooth transparent .gif image. None of the black matte is showing up in the zoomed preview (picture attached), nor is it saving when I render the file. The adjusted transparent image still appears with the white jagged halos on a black web page background, even though I set a black matte. Any clues as to what I'm doing wrong? Thanks for any help.

Sorry, I haven't used the matte feature of Save for Web, so I can't help you there. (I only save in PNG format.)
This is an interesting question, though, and I spent a few hours working on it -- I'm still assuming that you're starting with a logo supplied as a bitmap image (GIF or JPG) on a white background and want to clean it up so it works on a black background.
FWIW, here are my thoughts:
I found a logo on the Web to use for practice:
This is a tough example which has a lot of problems, as you can see from this enlargement:
The colours "bleed" when next to each other, the colour areas have darkened edges, the colours (and even the white background) are "splotchy" and not uniform, the edges are anti-aliased and have multiple colours in 'em, and so on.
The fact is that a supplied image like that is only suitable for use as a guide for completely re-creating the logo.
You have two choices for re-creating it:
Work on it as a bitmap image.
Work on it as a vector drawing.
Either way, you're going to do a lot of handwork. I haven't found a way to automatically correct the problems that I mentioned.
If you work on it as a bitmap in PSE, you'll wind up re-drawing by hand each pixel (or each edge of a colour selection, which amounts to about the same thing).
What I wound up doing is using a vector drawing program (CorelDraw, since I can't afford Illustrator) to recreate the logo. Even though I'm quite rusty, it didn't take too long to use the Bezier curve tool to create the coloured shapes. I simply used CDR's bitmap trace tool to vectorize the type. Once I had the vector drawing, everything is wonderful because vector shapes are resolution and size independent. It was a snap to export the drawing for the Web as a transparency-enabled PNG image without anti-aliasing, reducing it by 85%:
Hope these thoughts help....
Ken

CS6 Save for Web will not upload to Facebook

I have edited a series of photographs that I want to upload to Facebook, and it seems that any file I save from Photoshop CS6 will not upload. Facebook reports the following error:
Security Check Required
A security check is required to proceed.
Below is a snap shot from my Save for Web dialog box, and I don't see anything there that would prevent me from uploading the said image to Facebook
Adobe Photoshop CS6 V13.00 64bit Extended
Mac OSX 10.7.4
The facebook error I get is:

No, I have not received any flags...
I am able to upload photo's I saved from CS5, just not from CS6... I was able to upload these photographs once I imported them into Aperature, and had Aperature process the images...
Its weird.. I have no explanation.
-Joe

Ps 3d and filters and save for web are not working the way they should

At work we just put cs6 on a w7 machine running 64 bit which has more than that required mem and or ram to run cs6 - unfortunately I have to use a windows based machine at work (cheapskates). Anyways. I see the 3d menus and the filter menu in PS but they aren't funtional. The filter menu drop down is there but Liquify is the only one that shows up the rest are gray. The option to choose 3d is also there but they are not functional (grayed out) - I took a look at some online tutorials on using the 3d effect in PS CS6 and Ive gone through it a few times and it still won't work for me. Also, in illustrator when I save for web - when I adjust the pixel dimensions and move the mouse over and click on the image that I am saving for web nothing happens and I'm completely boggled about how to get the image size to change in the save for web pane. Typically I am used to being able to input the the number into the pixel dimenion field and click on the image and the image resizes (on a mac you can either click on the image or hit return and the image will resize in front of your eyes!). I am unable to get this to work the way I am used to, this happens for me in both ill5 and ill6 on this piece of crap windows machine. Maybe I just need to reinstall? Maybe adobe has changed the way this works? Maybe a sledge hammer into this windows machine would solve all my problems!? IDK. someone help... help me... pleeeeaaaaaaaaaaasssseeeee

unfortunately I have to use a windows based machine at work (cheapskates).
This gets a "stupid comment of the day" medal. Seriously. These days Macs are just as convoluted and effed up as Windows was a few years ago - nice as long as everything works, but god forbid you have a problem. So by all means, update your graphics driver and be glad that you actually have that choice rather than having to wait half a year for Apple to fix it...
Mylenium

CS4 PS crash in 64 bit Save for Web but not 32 bit - help!?

Anyone got any ideas please on how to stop Photoshop CS4 crashing on Save for Web in 64 bit version of Windows 7?
Running Windows 7, 64 bit Pro with both 64bit and 32bit versions of Photoshop CS4 installed.
The problem: I design a website, add slices etc as I've done for the last 10 years, go to Save for Web and as the dialogue box is opening and the blue bar at the bottom starts to show it loading, it gets just over half way and then crashes, saying the error message 'Adobe Photoshop CS4 has stopped working'. No solution available and then closes. Does this quite a few times (say 20-30%) of the time but not always. Tried the same PS document running 32bit version of Photoshop CS4 and it saves for web fine, never any crashes, only using the 64 bit version of PS. Need 64bit to take advantage of extra memory etc and one of the reasons the machine/ software combo was bought for.
Running a brand new (well about a month or so) Dell T3500 dual Xeon W3505, 12gb ram, Nvidia Quadro Fx 3800, Raptor HD etc built to run Win 7 Pro and CS4 Extended. I suspect the spec isn't to blame, checked all the hardware etc, no plugins that arent standard with a new install, so no obvious reason I can tell of as to why its not working. Not much else installed and started playing up before I installed other bits of software so doent make sense it might be other software cauing any problems.
Put a support query in and basically got told CS4 wasnt tested with 64 bit CS4 and directed to a possible support solution to 64 bit running on xp/ vista with general advice. No use whatsoever.
Firstly, anyone else having the same problem? Secondly, anyone know how to solve this? If its any help, I've pasted the Action Center info on one of the many crashes:
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.1.0
Application Timestamp: 499bfd16
Fault Module Name: Save for Web.8BE
Fault Module Version: 11.0.0.12
Fault Module Timestamp: 48d3966d
Exception Code: c0000005
Exception Offset: 000000000007e1a0
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 9d66
Additional Information 2: 9d660f0d14b8fce02b9e5a9838f791c7
Additional Information 3: d5f3
The graphics card supports the new GPU features but tried with and without those turned on - still the same problem. Tried all sorts of preferences on and off but still no joy.
Would really appreciate any help/ advice on solving this.
Thanks.

Been reading up on that c0000005 error and in all the Operating systems it is a access violation. There are a lot of hits about windows 7 and software not being allowed local access and be saved that way too. What I think is that windows 7 is not allowing it for some reason in 64 bit mode or some security setting in the local needs adjusting?
I found this interesting fact
I was reading where testors were monitoring how windows 7 firewall allows DRM to run in the firewall. All the software they tested asked first for firewall permission (my software on my system asked first so know it is true on my other system). However, according to the testers, with PS CS4 the DRM does not ask to run with firewall premission. Windows 7 just bypasses the asking part and PS CS4 DRM gets firewall access.
Edit by me:
Google the offset code and your the very first to report it.

Save for web & devices not working (CS4)

I noticed today that I can't save for web & devices any more. when I try it shuts down the program and gives me the following message to send a crash report:
Adobe has detected that the application Adobe Illustrator CS4 has unexpectedly quit.
this started as a Photoshop CS4 problem where I also can't save for web & devices any more. before people jump down my throat again for mentioning this Photoshop problem on the Illustrator forum - this is for context only. I have the same problem in both applications. I just include this information here in case it helps. the Photoshop message I get is:
The operation can not be completed.
savign for web & devices worked totally fine up till last night in Photoshop. haven't saved anything out of Illustrator for web & devices in a while but it used to work just fine.
I have a PC and use Windows 7. All my Adobe products are up-to-date.
Any help is much appreciated. Thx a lot!

thank you very much. at least it happened before. I was seriously doubting myself. tried trashing preference files multiple times, but that didn't help. will reinstall everything and see if that does the trick.
thanks again!

Save for web preview not working in Photoshop CS4

Hello all.
I'm having a problem with Save for Web in Photoshop 11.0.2. Basically, whenever I move to save an image using "Save for Web & Devices," the preview window is stuck in GIF mode. I can move the Preset settings to any of the choices, and also change to any of the 5 image types underneath, but only a GIF setting at 100% dither/Selective palette/256 colors preview will show in the preview window.
I have trashed both the Adobe Save for Web 11.0 Prefs and the com.adobe.Photoshop.plist files, and have repaired permissions, but this doesn't resolve the problem.
Thanks in advance for any advice you can offer.
--jody radzik.

I fixed the problem by erasing "Save for Web" from within Photoshop rather than outside in the file tree.

Elements 10 - "Save for Web" function not working.

No response when clicked. Menu closes. That's all. As far as I know, everything else is fine. Using Win7-Home Prem.

Ken --
First of all thank you for taking an interest in this problem.
Honestly, I'm not sure if it ever worked. I've used the function but I'm not sure if the last time I used it I was using Elements 8 or Elements 10. Sorry.
Yes, I have installed additional plug-ins and filters a few of which I found on the internet. Are there any that you know of that could cause Save for Web to stop? I'm guessing yes or you wouldn't have asked.
The file you asked about is there in the folder specified.
Chet (aka Clear Lake Sailor)

Save for web settings not holding (Mac)

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