Save for web won't save in CS5

So, save for web worked perfectly when I installed CS5, until a couple of days ago, when I clicked the save-button in the save for web window and got this message: "Could not complete this operation. An unknown operating system error has occurred."
It makes no sense and I've tried basically everything I can think of that could help:
Restarting
Deleting settings for save for web
Reinstalling the whole CS5 package (and removing settings)
Repairing disk permissions
Cleaning up stuff with OnyX
Shutting down all other applications and running photoshop alone
None of those things did anything and I'm pretty much stuck. Any ideas?

Ok, now it seems to work of some reason. I have no idea whatsoever as to why.
Edit: Wait, it works on certain files, and on others it doesn't. It won't work if I create a blank file and try saving, but it worked on a specific file. Makes no sense.
Edit2: and NOW it seems to work on all files. Damn, I'm confused.

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PSE6 Mac OS - Save For Web won't save JPEG high res setting in Preset

Why is it that, contrary to documentation, Save For Web won't remember that I always select JPEG High for every photo file I save? Each time, it comes up as "Custom" Low quality, and can't even remember that I want JPEG format. My reliable old copy of PSE 2 that I've used happily for six years was capable of remembering what I wanted out of Save For Web. There are always surprises with new Adobe versions, I just wish there were some good ones once in a while...

I tried on my mac machine with PSE 6 and saved one file as PNG-24 and some settings. I saved the file.
next time when i opened any other image and tried using save for web, the previous settings were remembered.
So, i m not sure if the issue you facing is common to all.

CS5 Save for Web won't let me save to Windows volume

I have a Windows Server 2003 volume mounted through Services for Macintosh (AFP, not SMB, I'm pretty sure). Even though both the Mac and the Windows volume can independently handle filenames longer than 31 characters, because of SFM (I'm assuming) I have never been able to save directly out of any application to that Windows volume with a >31 char file name. This has never been a problem as I've kept my file names short.
Having just installed CS5, however, Save for Web isn't letting me save any file, no matter how short the name: "Names longer than 31 characters are not supported on the destination volume." I can Save For Web just fine to my desktop and Save As... to the Windows volume, but not Save for Web to the Windows volume.
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thanks.

That might be part of what is going on (and doesn't look a thing like our internal filenames or anything else I recognize).
Probably it's something internal to the save dialog (NavagationServicesSavePanel), and it assumes that filesystems will be able to handle long names.
Again, using SMB to connect to the server may remove part of the restrictions.
CS3/4 was based on Carbon, and used different APIs for much of the file work.
CS5 moved to Cocoa, and has a new set of file APIs to deal with.

Save for Web won't resize

Anyone else having issues with the Save for Web in Illustrator CS6? I am on a Windows 7 system and now that the APPLY button is gone Save for Web is not working.
Put in a new size and nothing happens. If I fiddle with random buttons for 5-10 minutes I can finally get the image to refresh to the size I want, but it's all random and doesn't work the same everytime.
Makes a 3 sec job take 15 mins which is terrible. Going to go back to CS5 if there's no fix for this.

So, just to make sure it's not user error. If I put 350 px in the Width field and then hit tab tab the image should refresh to the 350 px right?
It doesn't, it just stays the original size.
If I hit tab 3 times (so Art Optimized is highlighted) then my Width field that I changed to 350 px goes BACK to the original px size automatically. 350 px is changed back to the original 285 px and the image never refreshes to a larger size.
It would be nice if it were user error so let me know if I am missing something.
Extra note: if I put in a MUCH smaller or larger px size than the orginal image say 10px from an original 285 px, or 600 px from an original 285 px it works perfectly. If I put in 350 px from an original 285 px it works like 1 out of 14 times??? Honestly, I counted.
It's like it notices a large size change but most of the time it doesn't respond to a slight size change. Am I missing something?
If I put in 10px and it works. Close it out, go back in then the 350 px works (right after the 10 px sucessful resize). Close again, try 350 px and it doesn't work, nor does it work at 350 px again for the next 10-12 times, it just changes right back to 285 px as soon as I tab 3 times.
That seems crazy to me.
Thanks again for trying to help.

Cannot save for web - unknown system error Photoshop CS5

I've attached the error I recieve here: http://img838.imageshack.us/img838/5624/screenshot20101027at122.png
What happens is I create any new document, and when I try to save for web it comes up with "unknown system error has occurred'. Prior to this it worked perfectly (pretty much just 2 hours ago)! Also, my Photoshop CS4 stil works properly. I've been searching for solutions but nothing has come up in regards to this particular error.
I'm running the CS5 Extended edition suite, on 10.6.4 if this helps.

Hi,
Could you please send your system info to me([email protected]) to have a look?
Thanks,
Ping

Illustrator CS5 15.0.2 crash when Save for Web and Devices (Mac)

Hi baffled with this.
When Saving for Web and Devices in Illustrator CS5 (15.0.2), the application now freezes and has to be force quit.
HOWEVER if I delete the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder all works well until I quit the application, then the freeze will happen again. I had this happen before so under the advice of Adobe I created a new user and all was fine for that user so I transferred everything across... a laborious task.
So my question now is why now?... what has triggered this AGAIN?...
Hope you can help... anyone.
Running:
Mac OS X 10.6.6
Mac Pro tower.
Note:
have uninstalled, reinstalled, updated 15.0.1 - 15.0.2
have deleted all font caches
have deleted everything... that could be related...
HOWEVER have narrowed it down to the 'Adobe Illustrator Prefs' file in the Users/~/Library/Preferences/Adobe Illustrator CS5 Settings/en_GB folder
Please too note this is not the folder permissions issue, am aware of that and have thoroughly checked all permissions, ran disk utility and disk warrior.
thanks

If you use cocktail I suggest you get rid of it it can cause serious problems if you select the wrong settings, instead download ONYXwhich is free and will not harm your system or corrupt anything by deleting something you actually need.
I hit the wrong setting using cocktail and it locked me out of all of the hard drives installed or connected to my Mac it is very dangerous. And I cannot imagine a reason for a setting that would protect your hard drives from yourself to the point of not recognizing your own password.
I know it cost money and has advanced settings but having the ability to kill your system is crazy.
Also to repair your permissions use the disk utility or ONYX as the permissions can become changed when installing software or if cocktail changes it locking you out of folders etc.

Photoshop CS6 Save for Web not working

I am using photoshop CS6 (cloud) on Mac (10.7.5) and when I use the Save For Web > save, i got the following popup :
---- Adobe Save For Web Error ----
Could not complete this operation. An unknown operating system error has occurred.
I have been using CS6 for months and it worked fine yesterday before shutting done. Today morning at startup it was not working anymore.
I have tried to uninstalled and reinstalled photoshop, clear my presets, shut down/started up, repair disk, repair permissions,... without succes.
The save for web function still works in CS5.
Any help will be very much appreciated,
Raphaël K.

I found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
Presto! Works for me on Maverick.
Thank god. It took forever to get this cleared up!!
If you have any questions, email me [email protected]

Strange white lines sometimes occur when saving 'for web and devices' in Illustrator?

Hi
Strange white lines sometimes occur across my documents, when saving 'for web and devices' in Illustrator CS5 (on the right side of the black logo below). Does anyone know how to avoid this please??
Thank you so much.

LSM,
The link seems broken.

CS5 bug rendering anti-aliased text in 'Save for web'

Seems like there's a bit of a bug when using 'Save for web and devices' with thin weights of type in CS5 for Mac. Although thin type looks fine while working in Illustrator, as soon as you enter the 'Save for web' dialogue, it gets badly mangled. Looks like this issue has been present at least since CS4. It does not happen in Photoshop. It looks particularly bad for light text on a dark background.
Some people may say "sure, Illustrator is not really meant for intensive bitmap work". However, with features like 'pixel preview' and 'snap to pixel', Illustrator has (generally) become a very viable tool for web design, and personally I much prefer it to Photoshop. It is also clear that Adobe intends it to be usable in this manner. So the anti-aliasing render bug is definitely a problem. Just surprised they didn't address it when CS5 was born.
I put up some example images on http://www.thesheep.co.uk/2011/06/24/illustrator-save-for-web-anti-aliasing-problems/ to illustrate the problem.
Does anyone have any clever work-arounds for this? It's a bit annoying to have to move stuff over to PS before exporting, but maybe that's what I have to do. Hopefully Adobe will address this soon.

Hi,
I am experiencing this same problem of pixelated gifs when I use the "save for web" dialog from Illustrator, but this solution has not worked for me. I have tried the trick of using type-optimized anti-aliasing, but it doesn't change the output at all. I've done this from within the "Image size" tab as well as through Effect>Rasterize>Options)Anti-aliasing: Type Optimized. My image is a logo made entirely from text, although for some of it I used "outline path", so I'm not sure if it still qualifies as text...I'm a newbie at this stuff, so the technical details are still quite opaque to me.
Does anyone know of a solution to this that does not require me to add Photoshop to my workflow?
I'm using Illustrator in CS5, version 15.0.2.
Thanks in advance
Jonathan

CS5 Crop marks don't work in Save For Web

I'm playing in the trial version of Illustrator 5.
I'm having trouble figuring out the crop marks. I select an object and try the various versions of creating crop marks. But when I Save For Web, it does not use the crop marks as a guide to trim the artwork down. The crop marks are visible.
In CS3, which I've used for years, I would create an object and use the crop mark tool to create the marks at the size of my object. When I would Save For Web it would save the file to the exact size of my crop marks, no matter if I had artwork in clipping masks that go outside the crops.
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You do speak the truth so in CS 4 and now Cs 5 you instead of drawing a rectangle and the making it into crop marks you simply draw an artboard then when you export you select to use artboards in the export dialog and select the artboard you just made and voilá.
Now before you go crazy this is an advance you can also choose to export all the artboards a range of artboards or a non-contiguous selection of artboards this way.
the difference here is that you draw the artborad which is actually drawing a rectangle and making the crop marks as in the CS 3 all in one opertation
it is really the same feature with lots of features added to it. Including the ability to name the art boards (cropped areas) number them reorder them
manage them in the artboard panel and then the team went farther than that with pasting in place pasting an element on all the artboards at once.
It is really just the crop area feature but with lots of possibilities.
If you need t draw an artboard within another artboard hold down the shift key.

CS5's save for web size preview is lying to me. Help!

So I just downloaded Photoshop CS5. For my work I need to save images through the Save for Web and I need to save it at a certain file size as a jpg. I change the percentage to get it just at right size (75K or 25K) and then hit save. Then when I look at what I have just saved its way bigger than the preview claimed it would be. Like 10K-20K larger. I've unchecked the metadata but it still happens. (I even think it getting worse, but that could be because I am frustrated) How can I get the preview size displayed to be accurate?
Thanks.

Welcome to Mac.
http://forums.adobe.com/message/2075182#2075182

Saving Sliced files in Illustrator CS6 like it was in CS5 "Save for web and devices" gone?

Hello,
I used to save all my slices in CS5 and it would give me the option to save for web and devices, then when I was in there it would let me choose the option at the bottom Other... then I could go in and save it as a html and images and then it would automatically make div's for me when I brought it in to dreamweaver. Where did this option go in CS6? Can someone help I am on a big deadline, and I lost all my work transfering it back into cs5 to try it there like I used to. Attached is a .png to show what I mean.
Thank you,
DariusB
These options are not here in CS6 and I cant find it. I would really appreciate the help.
Thanks again.

Hi,
There have been some other changes too - here is the link to the article that describes the changes: http://blogs.adobe.com/ivandavid/illustrator_cs6_save_for_web/.
Cheers,
David

CS5 Photoshop - Adobe Save for Web & Devices Error

Hi folks,
I know similar threads exists, but this one is different. For some reason, out of the blue, I can't use 'Save for Web' anymore. When I choose 'save for web', it opens the preview dialog nicely, up until I save & get this error:
"Adobe Save for Web & Devices Error
Could not complete this operation. An unknown operating system error has occurred."
Cleared all my settings, and the error remains.
I uninstalled PS CS5, installed it again... still get this error.
Hope someone knows how to fix it!
Tx!
MacBookPro3,1, running all the latest updates (OSX 10.6.4), CS5 Master Collection.
Luckily still have CS4 Master Collection installed (and Flash CS3).
(I've just got to get this off my chest, CS5 has so much issues that I stopped using it, I'm not getting paid for playing crashtestdummie. Please don't rush any future CS collections and try fixing bugs instead. )

Hi Wade,
Tx, but 99% of my time, I work on my local system (scratch disk also). Already had problems working with the company's network (files get locked or corrupted while trying to save), so we've learned the hard way not to use the network.
I guess that's somewhat expected if you work with a Mac, in a professional Windows environment.
Meanwhile, I'm a step closer in finding a solution myself. A colleague gave me a great tip, if you create an extra user account on the system, you start with a clean library. On my second account, PS CS5 is working just fine. So clearly, something went wrong in my library. Maybe permissions like you've said. At this point, I could try to fix it by copying files from the one user to the other. But I would like to wait for that connect session so they can see what's wrong.

Save for web in CS5

I bought a new computer that runs Windows 7 and this forced me to purchase a new version of Illustrator. I previously used CS4 and now I'm using CS5. In the old version I would do the following. 1. Open a new Illustrator document with the artboard 8.5x11. 2. Create a graphic that is smaller than the artboard. 3. Click on Save For Web and a gif would be created for the graphic space, not the artboard space. With the new version of Illustrator, when I create the gif it creates it for the entire artboard. I can't figure out how to force it to create the gif only for the space taken up by the graphic. Do you have a solution for this problem?
Thank you for your help.
Marcus

I'm almost ashamed that I didn't see that check box. Thanks for the help.
Marcus

Photoshop CS5 slow Save for Web (Win 7, 64 bit)

Hi.
I have problem with save for web in PS CS5 (12.0.1). It is extremely slow. For example selecting anything from menus takes couple of seconds. I deleted PS preferences files but that didn't help.
Any suggestions how to fix this?
Thanks.
My system is Win7 x64, Intel i7 930, 8gb RAM.

Nothing should be slow on a machine like yours.
Some possible suspects:
Make sure you have updated your video drivers from the web site of the maker of your video card.
Check what other software you have running on your computer. How many processes are running? Have you installed tons of "handy" stuff? All that takes resources.
See if you are having system errors by looking in the Windows System Event Log.
-Noel

Save for web won't save in CS5

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