Save locally conversation history in Lync 2013

Hi,
is it posibble to save Lync 2013 client conversation history, locally on computer? That is when client dont have Outlook, because he is using webmail or some other mail client.
Thank you,
Ivan.

If you didn’t install Outlook client, you can also see history conversation tab in Lync main Window.
You can copy the message to your email. You need to do it manually.
Lisa Zheng
TechNet Community Support

Similar Messages

Does Jabber Client 9.6 have the option to save Chat history within Outlook 'Conversation history' like Lync does?

Does Jabber Client 9.6 have the option to save Chat history within Outlook 'Conversation history' like Lync does?
Any guidance/response would be greatly appreceiated. thanks in advance.

The latest release of Jabber allows you to save the chat you had in html by enabling EnableSaveChatToFile
But yes, IM&P requires a separate server in which to hold all the messages that go thru the server, this is for management purposes, not really meant for users.
Persistent chat will hold all the messages, but this also requires a separate DB server to hold them.
You're free to use any other XMPP client you prefer which has this capabilities on the client side.

Lync 2013 isn't saving conversation history in Lync, Saves to Outlook just fine.

So in my Lync client, I have the Conversations icon that has tabs under it for All, Missed, and Calls.
All of those tabs are blank in my program. They said "You'll see your recent conversations here", but there's nothing there. I do see my old conversations in Outlook just fine, but Lync itself isn't saving them.
What's even worse is that my Conversations icon has a '5' next to it and says I have 5 missed conversations. I click it and the tabs are blank.
Any thoughts on this? Most issues I see are when Outlook isn't logging the conversations so my issue is backwards...

Hi,
Please check your settings:
1. On the Lync main window, click Options button, and then click Personal;
2. In the Personal information manager section, select "Microsoft Exchange Or Microsoft Outlook" from Dropdownlist;
3. Checked all checkboxes under this field;
4. Exit Lync 2013 and restart it;
5. Check the result.
If the issue still persists, please try to repair this Office program:
Repair Office programs
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
Best regards,
Karen Hu

Lync 2010 and Outlook 2010 cannot save conversation history

I have a user that is having issues saving their conversations to Outlook 2010. It is isolated to 1 user and follows that user no matter what machine they log into. They have the feature turned on to save their conversations to outlook and i even see the
conversation history start to queue up, but it will not get sent to outlook. The issue 2 weeks ago for them and as far as i can tell nothing was done to their account.

Hi,
Lync client save the conversation history to outlook through EWS, If the EWS is not possible it will go through MAPI. So please check the user's lync client Configuration Information, make sure the EWS deploy is OK and you can find the EWS URI.
You also can try to change the EWSFindCountLimit for this user.
New-ThrottlingPolicy –Name LyncClientPolicy –EWSFindCountLimit $null
Set-Mailbox -Identity usermailAddress –ThrottlingPolicy LyncClientPolicy
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

No Conversation History neither in Outlook Conversation History nor in Lync Conversation Tab

Good day, people!
I use Lync Server 2013 and MSOffice Lync 2013 and also Exchange 2010.
All users in our company felt fine about their conversation history in lync.
A couple weeks ago it started: i created new AD Users - and their conversation history did not save. Neither in Outlook Conversation History nor in Conversations Tab in Lync. All checkboxes in Lync Personal Options marked as needed.
And I remarked that new users had no Meetings Tab in Lync and also their Register had less folders than mine. I think the reason is not in rights of access, because they are the same domain admins as me.
Any suggestions, friends?
By the way! I have got a warning on that computers, which are not saving conversation history:
The description for Event ID 11 from source Lync cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Lync
80ef01e0
RequestUri: sip:[email protected]
From: sip:[email protected];tag=5a0f997725
To: sip:[email protected];tag=4284E390089C607CDA4AA5BC5F0309F8
Call-ID: 4610d84c12f2454d907da1cd242ac876
Content-type: application/sdp;call-type=im
v=0
o=- 0 0 IN IP4 10.20.30.108
s=session
c=IN IP4 10.20.30.108
t=0 0
m=message 5060 sip null
a=accept-types:text/plain multipart/alternative image/gif text/rtf text/html application/x-ms-ink application/ms-imdn+xml text/x-msmsgsinvite
Response Data:
480 Temporarily Unavailable
ms-diagnostics: 13012;reason="No Routable Endpoints.";source="LYNC.domain.COM";Callee="[email protected]";DiagInfo="{{98D406FA-1084-5E26-B699-C58FA578CFF6},internal-direct,227597,crashed},{{A14C1C8B-AD5F-5DCF-98BB-38E2069F45CB},internal-direct,24,unregistered}";appName="InboundRouting";OriginalPresenceState="15000";CurrentPresenceState="18000";MeInsideUser="Yes";ConversationInitiatedBy="14";SourceNetwork="2";RemotePartyCanDoIM="Yes";RetriedInvite="true"

I thoght about that. And i figured it out.
I compared two users. And differences were in these Attributes (Attribute Editor Tab):
msExchMailboxTemplateLink
msExchELCMailboxFlags
msExchMobileMailboxPolicyLink
But! Very soon i understood, that the problem is not in these Attributes, because both of these users could see Conversation History on another computer (it was specially created virtual machine).
Both of users are in the same OU.
Also, both of computers are in the same OU. Both of the computers have a clear install of Windows 8.1.
The diffrence only in installed software.
Now i'm checking the vary with Software. I'm installing the software to find out which of them perhaps prevent saving Conversation History. And i'll try ADSIEdit. Thanks for the cue, Baasky!

Lync 2013 not saving conversations to Outlook 2013

I have several users running lync 2013 and outlook 2013. And randomly lync stops saving the conversation history to outlook. All office and windows updates are completed. Each user is on Windows 7 enterprise .
Here are a few things we have tired:
full office repair
Uninstall and reinstall of office 2013, with the removal tool as well.
made sure users had owner permissions to Conversation history folder in outlook.
The only permanent fix we have found is a erase and re-install of the whole system. Any one have any ideas?

Hi,
Have you tried creating a new mail profile in Control Panel?
http://support.microsoft.com/kb/829918/en-us
And please make sure you have configured the setting to save conversation history in Lync Options as the image below:
Regards,
Melon Chen
TechNet Community Support

Communicator 2007 r2 does not save chat history in outlook 2013

hi ,
i was using win7 64 bit enterprise edition with outlook 2010 & communicator 2007 r2, whatever i chat everything would be saved in conversation History automatically and every
was fine. i recently migrated to windows 8 64 bit enterprise edition with outlook 2013 & communicator
2007 r2. Issue : my chat history does not saves in conversation history , when i click on tools >> option >> personal information manager, is degraded.
if i try to save it manually that is also grade out.
can anyone please help to fix this.
Regards,
Raghavendra R

Hi，
Please make sure you have installed the latest version of communicator.
I want to confirm if the option has been selected even the PIM section is grayed out.
Please try to repair Office to test the issue.
Kent Huang
TechNet Community Support

Lync 2013 client not processing history spooler folder (conversation history)

We have been using Lync 2013 fully patched up to latest & greatest, along with Exchange 2013 for about 6 months now & everything is working
great. (I did a AD migration from our old parent company in the UK as well as migrated exchange from 2010 to 2013, all that without a hitch for the most part.)
the issue that seems to be popping up intermittently is conversation history. I manged to work around some of them for the most part & getting
them to process; with the exception of 1 user.
If he logs into another PC his conversation history works fine.
However on his PC it does not seem to want to process the history spooler folder in "C:\Users\User\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]m",
there are 737 files in there (all of his convo history)
Now what i did & it seems to sort of work is,Signed out of Lync, I deleted the users Sip folder after backing up the history spooler folder, logged
back into Lync which recreated the sip_user folder; logged back out of Lync , copied the History Spooler folder back to the SIP folder, & signed into Lync.
This took 10 files out of the history spooler folder, & then appeared in the convo history; both on Lync client & Outlook; but did not bring
all of them in. I did some testing and if you log out, then back in, it processes a few more. but not all.
EWS & MAPI settings & all other Lync configuration information settings match a users with no convo history issues.
So now the questions.
1)What could possibly cause what ever mechanism that processes the History spooler folder to stop/only process a few items during sign in? Also what
is the mechanism?
2)Is there any way through powershell to force the synchronization of the history spooler folder?
Thank you

so in some more testing i had check the history spooler folder, & there were about 700+ files.
as a note* (Upon deleting the users sip folder & logging back in thus re-creating the folder new convo's where saving. So i did "fix" the issue with no new convo's during my initial work prior to opening this thread.)
I then removed a good chunk of the *.hist files & only left convo's from this month. signed out then back in, 10 files processed. then did it again, another 10. did it again, & it did 4 then stopped. I noticed there were some files over 1 mb. &
remember coming across this post (Lync
not processing files over 1mb) so i removed the 1mb files & then logged out then back in. processed 10 more.
i then added all the files to the history spooler file with the exception of the files over 1 mb, & logged in & out about 70 times to process the whole folder. Now all of the convos are in Lync & outlook as well as new convo's being saved. However
i have a folder now with 130 files that are over 1mb that will not process at all..
so now i am trying to find some validity on the statement in the link above
"We did open a case with Microsoft and they confirmed it is a bug in the Exchange EWS HTTP stack. It
is supposedly under review by the Dev team, but my guess is that it won't be fix soon. The magic size is exactly 1MB or 1048576 bytes."
If that is actually true it sucks & is some B.S as it is nearly 2 months later & this is obviously
a major problem & not even a CU or PU has been released to address the issue.

Lync 2013 conversation history

Hi All,
I had installed and configured (Lync 2013) DC, Lync 2013 and Edge server. My Lync user's are able to chat with internal and external user's without any issue. I don't have exchange or third party mailing server. Is there any way to save the lync chat conversation
history?
Thanks in Advance.
Irfan

By Design Lync obtains conversation history from Microsoft Exchange Server and displays it in the Conversations list so that users can view and continue their past conversations.
Hence and Exchange server or Exchange mailbox is must
However using the SDK you can have the history logged perhaps to database here is an Idea
http://stackoverflow.com/questions/14300803/how-to-save-lync-conversation-history-when-corp-has-blocked-this-feature
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

Chat history displayed correctly in Outlook, not showing in Lync 2013 client

Morning all,
It seems like I have an un-searchable issue with many hits returning that conversation history flat out doesn't work, which isn't the situation here...
The backend consists of Exchange 2007 with Lync server 2013. Clients (a mix of Lync 2010 and 2013, XP and 7 respectively) have no issues connecting and the chat history works fine from Outlook, however, on the client, conversation history is not displayed
and we are just given the option to "View more in Outlook..." (Which again works fine).
Is the chat history not meant to be displayed within the Lync client or are there any options or boxes that I have left unchecked that could cause this issue?
I've checked any addons on Outlook that sound as though they might be in any way affiliated with Lync and ensured they're ticked to no avail.
I'll be happy to follow up with any further information if my explanation is a bit cloudy.
Cheers.

The Lync client will attempt to connect to Exchange Web Services in order to display items like Conversation History and Visual Voicemail. If it cannot connect to EWS, it will fall back to a MAPI connection via the Outlook client. The MAPI connection
will allow chats to be deposited in the Conversation History folder and display presence information within Outlook and a few others, but the EWS connection provides a richer experience.
You can check how it is connecting by holding CTRL + right click on Lync system tray icon. Then select Configuration Information. You should see items for EWS internal/external URL, MAPI Information, and EWS Information.
Unlike Outlook, Lync does not use the Autodiscover SCP to locate EWS. Lync relies on the Exchange Autodiscover DNS A record to be setup both internally and externally. Assuming Autodiscover and EWS are working properly, the following are required
in order for Lync to connect to EWS successfully:
- User's SIP URI and Primary SMTP address should match
- Autodiscover.sipdomain.com DNS A record setup internally and externally for each SIP domain supported
- EWS Internal/External URLS accurately configured on Exchange
Let us know what you find.

Lync 2011 for Mac not saving conversation history on outlook 2011

I have MS Office 2011 on my MAC. I have noticed the conversation history is saved on the MS Lync History folder on the MAC. However the outlook mailbox folder called " conversation history " is not updated with this info. Any idea what could
be happening ?
OS : 10.9.5
Lync : 14.0.9
Outlook : 14.4.4
MS Exchange server 2013.

Hi,
For Office 2011 on MAC, the Conversation History isn’t stored in Outlook.
The conversation history is stored in the path: /Users/<username>/Documents/Microsoft User Data/Microsoft Lync History
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 Missed Conversations pane not showing all items

On Outlook I moved the missed call notifications out of my Inbox to the Conversation History folder.
I then changed the custom search criteria for the "Missed Call" and "Missed Conversation" search folders to include the Conversation History Folder as well as the Inbox. So I still see all missed calls.
However, On Lync, under Conversations, in the missed conversations pane, I end up "losing" the missed calls moved to the conversation history folder and only see the calls in the Inbox. Those other missed class end up in the Calls
folder.
Is the only way to have all missed calls show up as missed in Lync, is by leaving them in the Inbox?
Using Lync 2013 (nov updates) with Lync 2010 server

Hi,
It is by desgin. I test on Lync and Outlook and show the same result as you.
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

On-Site Conversation Translator and Lync Server 2013

To Whom It May Concern,
I'm looking into deploying Lync Server 2013 Standard and I was curious as to whether there is a way to install the Conversation Translator as a service on-site. Meaning not using the service on the Internet. Similar to IBM's Websphere Application
Server where I can install a local instance on a closed network, have Sametime Connect point to that service, and translate the IM conversation.
I remember talking to a few MS folks a couple years ago, and they mentioned that it was going to be available as an add-on (or component) of Lync Server. Is this possible?
Thanks,
Brendan

There is a Client side plugin, take a look at:
http://channel9.msdn.com/posts/Lync-2013-Translate-a-conversation-from-one-language-to-another-in-real-time-part-one
http://voipnorm.blogspot.ca/2012/11/lync-2013-enabling-conversation.html
http://code.msdn.microsoft.com/office/Lync-2013-Translate-a-a849e513
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013.

Office 2010 MUI in Finnish and Save and Send function not working after upgrading to Lync 2013 MUI

Problem is as follows. Used to have Office 2010, Outlook 2010 and Lync 2010, everything was working. People used it in Finnish and seemly quite a many of them used the Talleta ja lähetä (Save and Send in Finnish) in Office products.
After upgrading Lync to 2013 version, with Finnish language pack installed with it, the Save and send does not work in Office 2010 if it is used with Finnish as display language. When you try to use it you get a Mapi error and reason is undefined or something,
hard to say what it is exactly in english as the error message is in finnish. On those machines if the display language is changed back to english the Save and send works as it should.
Any ideas?

The problem was caused by the Language Packs for Lync 2013 or Office 2013. Without them all works.
And if you want to just unisntall the 2013 lang packs, then you also need to repair install the office 2010 ones to make it work again.

How to get rid of thumbnails in conversations in Lync 2013

After the last update Lync 2013 shows thumbnails next to every IM in the conversation window. Is there a way to get rid of these? I couldn't find anything in the options. It takes up a lot of space and is completely useless for me, as admin has disabled
showing pictures in Lync anyway, so the thumbnails only show the gray-white default picture.

As far as I know, the short answer is no after the CU3 Lync 2013 client update is applied.
See
Cumulative Update for Lync Desktop Client 2013: November 2013.
Thanks / rgds,
TechNet/MSDN Forum Moderator - http://www.leedesmond.com

Save locally conversation history in Lync 2013

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