Save new contact weird problem

My friend has an iphone 4 and after upgrading his phone to iOS 6, he kinda lost all his contacts!!! We couln't find any of them at all. Today, I noticed some weird thing in his phone. When we tried to add some contact to his contactlist, if we have done it through the dialpad (i.e. entering the number in dial pad, then add a new contact, etc), it doesn't show it in the contact list!!!!!!! even if we have activated all the groups! But if we have used the add (plus) button on the contact list, every thing was fine!
Any idea what might be the problem with the first method????
My own thinking: It might saves the contacts in the SIM memory, and somehow it doesn't show them on phone! But if so, Is there anyway to show them? Does iphone has this kind of distinguished SIM and phone memories???
Thanks in advance

The iPhone does not store anything at all on the SIM.

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