Saved my itunes on external hard drive added windows 7 then could not retreive after downloading itunes on new OS

This has got to be a common problem for people upgrading to windows 7

There is no common issue for iTunes on Windows 7.
Granted, based on what has been posted, it could be argued that the only issue is user error or a complete lack of details of the actual issue.
What does "could not retrieve" actually mean?  Are there any error messages?
Is the drive actually connected to and accessible from the computer?

Similar Messages

  • Itunes cannot locate my files on the external hard drive - I changed preferences but still not locating songs?

    itunes cannot locate my files on the external hard drive - I changed preferences but still not locating songs?

    This work for the most part:
    https://discussions.apple.com/message/20361846#20361846

  • I didn't safely eject my external hard-drive and now my files are not showing up on my other computer?

    I didn't safely eject my external hard-drive as my imac was in sleep mode and I thought it was shut-down. Now I have turned up to uni and plugged my hard-drive into the uni computers (apple) and the word document I was working on last night (before my computer went to sleep mode, and it may still have been open, I cant remember) is gone.....
    I have phoned home and got a family member to try and recover the file. They said they can see it when they open Word under recent documents, however its "ghost" and nothing happens when you click on it.
    My question is, when I go home and plug my hard-drive back into my imac, will I be able to recover this word file? or have I lost it forever?

    I only saved it to my external hard-drive and saved it at the completion of working on it. However left the document open, went to dinner, and this morning pulled the hard-drive out, whilst the computer was asleep not shut-down and now the file doesn't appear.
    I thought when I clicked save then it saved straight away, therefore anything i do after that point (ie a un safe ejection) shouldn't make a difference. Clearly, no matter if you saved the document, if you un-safely eject the hard-drive then the file is lost anyway?

  • Can i use an external hard drive in windows to add additional storage after my initial partition is set up. i want to add a 500 GB hard drive to use with my windows. I set windows up in boot camp with a 50 GB partition?

    can i use an external hard drive in windows to add additional storage after my initial partition is set up. i want to add a 500 GB external hard drive to use with my windows. I set windows up in boot camp with a 50 GB partition? I now want to add another 500 GB?

    Yes. Windows supports external USB drives.

  • I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    I have recently updated my OS from Leopard to Snow Leopard but now my external hard drive and even my iPhone are not recognized by my Macbook Pro!  Anyone have a suggestion??

    Zap the PRAM and Reset the SMC, then try again. If the problem remains, update to 10.6.8 and repeat.

  • Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

    Help! When i connect my "iomega" External hard drive to my mac it does not show in devices or on the desktop, how can i access my hard drive?

    what format your iomega HD is it NTFS , if NTFS try download   http://www.apple.com/downloads/macosx/system_disk_utilities/ntfs3g.html

  • Can I bring files from a NTFS formatted external hard drive (from Windows XP 32 bit desktop) to my new macbook pro retina?

    Can I bring files from a NTFS formatted external hard drive (from Windows XP 32 bit desktop) to my new macbook pro retina?

    What are these files you are trying to copy over?
    If they are program specific and there is no program on a Mac to read them then you'll have to find either a Mac version of that program or one that does the same thing and can read those files.
    The file extension should not change just because you connect a NTFS formatted drive to a Mac computer. A Word Document is still a .doc/.docx ad the same for all other office type programs. Music files with an extension of .MP3, or whatever, should read the same on both system. Same goes for all other files like images with a .JPG extension.
    Yes I would network them.
    I would not use Migration Assistant. There is nothing on your Windows PC that can be used on the Mac other than your personal data files. No programs or settings can be carried over from Windows to OS X.
    marimbapony1 wrote:
    Also, when I view the files from the external hard drive, they show up as .nbz and are not recognized by any program on the Mac. Should I just abandon the hard drive option and start sharing files through the LAN approach?

  • Bluetooth Driver In Windows 8.1 is Not Working after upgrading please help (pavilion g6 2008Tx)

    Bluetooth Driver In Windows 8.1 is Not Working after upgrading please help (pavilion g6 2008Tx)
    what cAN i do to make it work?please help

    Hi:
    If your model uses a Ralink wireless card, see if installing this bluetooth driver works.
    http://h20565.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_135494_1

  • ITunes isn't saving songs to my external hard drive like I want.

    Hello,
    This might be a simple problem.
    I have my iTunes set-up to download directly to my external hard-drive. However, when I inport a CD....it's not showing-up in my external hard-drive?! Since I am assuming the songs are being stored somewhere, I would liek to know how to get them on my external hard-drive and then make sure they're actually NOT on my PC.
    Many thanks for anyone that can help this not-so-tech-savy individual though this!
    THANKS!

    If you go to Edit>>Preferences>>Advanced, you will see the location of the iTunes Media folder. The default location is My Music\iTunes.
    This is where iTunes will store imported CD and purchases from the iTunes store.
    You can change the location to your external drive, but this only produces an effect in the future. Anything already added, stays where it is.
    If you want to move stuff, you have to consolidate your library. File>>Library>>organise.
    But be aware that this copies things into the iTunes Media folder,leaving the original intact.
    If you use an external drive you must have it working when you start iTunes or iTunes will go back to the default location for the iTunes media and then you will have to reset preferences again.

  • Saving DVD on an external hard drive to play through iTunes/apple TV

    I have saved a couple of DVDs directly in my iTunes folders and can play them through iTunes and my Apple TV but I would like to save all of my DVD collection onto an external hard drive because of a large file sizes and then play them through iTunes and Apple TV as well, I'm unsure how this will work on a
    Hard drive can anyone help/explain?
    Brenn

    Thanks for your reply, but is this not the same method for when when you buy a CD, you import a CD into iTunes and then play it through your IOS devices, is it not the same for DVD's?
    I image at some point in the future Apple will have a version of itunes match for films.

  • Saving music to an external hard drive thru itunes so that its not stored on my already overloaded macbook, but plays thru i tunes when i hook up the external hard drive

    Hi,
    I have a macbook pro, and sooooo much music the hard drive is already full and i'm not halfway thru importing all my cds, I have hooked up a 2TB external hard drive and used it to back up my hard drive with time machine but i want to use the remaining space on the external drive to store every cd that i have so i can become a cd free household. How do I copy music onto my hard drive thru itunes so it adds to my library but runs off my external hard drive rather than my already over loaded internal hard drive?
    also is there a way of selecting music already on my hard drive to be shipped over to the external hard drive to free up space on my macbook, as the lack of disc space occasionally causes problems working on dj programmes and garage band when i am recording large files o my hard drive in realtime as i am making them.

    Yes you can. Open iTunes preferences and select advanced. In the iTunes Media folder location use your external location.

  • How do I combine an old itune library thats on an external hardrive and a newer library thats on a newer computer into 1 library and keep them on the external hard drive so I won't use up all my memory on my newer laptop

    I copied an old iTunes library off my old Toshiba laptop with windows xp and put it on an external hard drive.  I have a newer Microsoft surface pro laptop with windows 8.1.   I have a small iTunes library on my newer laptop.  I want to combine the 2 libraries into 1, add newer podcasts to the combined library daily, but keep it all on my external hard drive, so I don't use all my memory on my surface pro.  I have an older ipod classic that I have all my old library on.  I love it and don't want to stop using it, but want to be able to add podcasts from my 1 library from time to time.  What I usually do is download podcasts for a few weeks then, download them to my ipod.  Haven't done any of this in about a year.  But want to start getting regular with it again.   PS  I'm not very computer savy  Thanks for any help or advice!

    This article explains how to open a different library: iTunes: How to open an alternate iTunes Library file or create a new one. The assumption is that the whole library was copied to the external drive from the old Toshiba laptop, not just the media. If that isn't the case make a new library on the external drive in a folder called \iTunes and move the media inside \iTunes\iTunes Media before adding it to the library.
    Once iTunes is using the library on the external drive you can add any content stored on the internal drive to the library by drag & drop or by moving/copying the content into \iTunes\iTunes Media\Automatically Add to iTunes. Make sure the option under Edit > Preferences > Advanced to Copy files to the folder iTunes Media when adding to library is selected. Once complete you can delete the original copies on the internal drive.
    Should your library contain duplicates after merging see this recent post on deduping.
    If there are ratings, playlists, play counts, or content stored on the iPod classic and not located anywhere else then see Recover your iTunes library from your iPod or iOS device.
    Ideally you should backup your library to a second drive for security. See Backup your iTunes for Windows library with SyncToy for a suggested strategy.
    tt2

  • Saving files to an external hard drive

    I am getting ready to back up all my writing files as well as my music and photos to an external hard drive.  If I copy Iphoto to the external hard drive, does that save the pictures or just the iphoto program.  Do I need to save all my pics in Iphoto to the hard drive by dragging and dropping or how do I go about getting everything saved for backup copy?  Any help is appreciated.

    If you are already using the External Hard Drive for something else and it is formatted MS-DOS FAT-32 as most off the shelf Externals are, then you can drag & drop any files that are under 4GB to it including your iPhoto and iTunes Libraries.
    For iPhoto see > iPhoto: How to move the Library folder to a new location
    For iTunes see > iTunes for Mac: Moving your iTunes Media folder
    Although it is a lot simpler, easier and safer to just make a fully bootable backup of your entire Internal Hard Drive with Carbon Copy Cloner - Home or SuperDuper! and then update it weekly.
    Dennis

  • Problem saving .dv file to external hard drive

    Hello -
    I'm trying to copy an old VHS tape to DVD. VCR to camcorder to iMovie 4.0.1 and edits all went smoothly. To create the .dv file I did File > Share > QuickTime tab > compress for Full Quality DV and created a 5.68 GB file movie1.dv - all OK.
    I don't have a DVD burner on my Mac, so I'm trying to copy the file to an external USB hard drive (Maxtor, FAT32 format) for transfer to my PC. The drive seems to work fine, and I can copy other files to it. But when I try to copy the .dv file to the HD it goes almost all the way through with the save and then I get an error: The Finder cannot complete the operation because some data in the "movie1.dv" could not be read or written. (Error code -36).
    Error -36 seems to be a "bad disk" thing, or maybe a "corrupt file" - hard to tell for sure. I don't see how it could be the disk, since other files copy onto it just fine. If it's a corrupt file, what did I do wrong making the .dv file?
    Many thanks for help. - G

    I have been using a Lacie 120 gig drive for file saving. I just bought another external HD, it is a Maxtor. I installed the OS X version of drive format, but it WILL NOT work with I-Movie--as soon as you try and import video, it freezes and quits. I can copy files to it, but have not tried seeing if they play back or burn properly (I don't want to waste that much time copying huge files). Does anyone know about external hard drives that do NOT work well with IMovie? This model has a USB A-B connection and it operates at 9600 rpm.
    Thanks for any tips

  • My songs have all been duplicated.  All my music is on external hard drive and I want it to stay there.  Am using a new computer and thought I'd done all the required things for my library to show on iTunes 11.

    I'm using a new computer.  All my music is on an external hard drive and I want it to stay there.  Before installing iTunes on the new computer, I followed turingtest2's instructions as to the layout of all the iTunes folders (Itunes folder, Itunes Media, Music, etc...).  I also followed his instructions as to get all my music in iTunes on the new computer (but keeping all the media on the external drive).  Now my songs are all duplicated in my library (I normally have about 15,000 of them). They all play when I click onto them.  Also, I've lost all my playlists, and all the songs in the library are now ticked. I've already spent hours trying to sort this out, but can't seem to find a solution.  Help please!

    Hi turingtest2,
    Thank you for replying.  I've been looking at your posts about setting up iTunes using an external drive.  A bit of background info.  My old computer broke down, so I got a new one from work.  I've always kept my music files on my external drive (I have around 170GB of music).  I didn't follow the suggestions in the "migrate iTunes library" post because my old computer died on me.  However, I've looked at your posts about lay out of the iTunes folders.  Before connecting to iTunes on the new computer, I had reorganized my iTunes folder on my E: external drive, and created an iTunes folder which contains an iTunes Media subfolder.  The music files are in a Music folder, which is in the iTunes Media folder.  I've also put the following files in my iTunes folder: iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, as well as sentinel.  I then followed the advice you gave bmw99 on 2 Nov 2013 at 9.58 (sorry, can't copy the exact answer). 
    Just to clarify:  I'd like to keep all my music media on the E: external hard drive (the computer hard drive is too small), and I'm aware i might never have my playlists back, and that all the songs in my library might be ticked.  However, I don't want my library to be duplicated. 
    I'm at work at the moment, but will be back home in about 10 hours, so I can be more specific about folders / files names. 
    I'm glad you picked up my message and greatly appreciate your help.
    Patrice

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