Saving and freezing

I'm having trouble saving images as a JPEG. I've never seen this before, but when I scan an image or even create an image and try to save it as a JPEG so it's smaller and easier for others to view Photoshop freezes...kind of. All of the buttons become inaccessible and the image does not save. I can't even close Photoshop until I enter task manager and end it manually.
What am I doing wrong?

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

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    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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