Saving and printing problems

I reset to out-of-the-box my Windows 7 PC, after it was slowed down then froze by a virus that required payment to "repair" hundreds of issues, including slowing and freezing.
I re-installed Acrobat Pro 9,
After re-installation of back-up files, from a clean back-up, I can open PDF files, but I get error messages that I cannot save the files because they cannot be read.
Also, I get an error message that the file can not be printed.
I tried the repair feature under "Help." I tried to "Save as," opening the file from an external drive, then try to print or save with the same results.
I am considering uninstalling and re-installing Acrobat 9, and hope that would solve the problem, but would I have a similar problem?
Any help would be welcomed.

Hello hpinla,
You might need to refer the KB doc link to get better understanding of Acrobat 9 compatibility with Windows 7:
System requirements | Acrobat family of products - Older Versions (XI, X, 9)
Support policy | Acrobat 9 | Windows x64
Could you please let me know what exact dot version of Acrobat 9 are you using.
You might check for updates under the Help menu to use the latest patch of Acrobat 9 i.e. 9.5.5
Let me know.
Regards,
Anubha

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Major problem saving and printing documents on two computers

This is a bizarre problem that seems to have been transferred from my old MDD to my new Mini when I migrated all my old data and it has me baffled. My apologies if this explanation seems long and complicated but I want to be pretty thorough.
About a month ago I started experiencing a problem with printing. I noticed when printing a sheet of business cards that the page was getting compressed, for lack of a better word, vertically. This was very noticeable because the trim marks on the side of the page were not lining up with the perforations and each row of cards was getting progressively closer to the top as each row was printed. In other words, the first row of cards was okay but then the next row was a little too far "north", the next row a little more, the next row a little more, etc. The bottom of the page was not cut off, it was just squeezed up a bit but not enough that you could tell that the proportions were off. Now I see that many of my documents are like that no matter what application I've use to create them – Pages, Illustrator, Avery DesignPro. What's even worse, I've used Pages to create a sheet of business cards for a friend and Illustrator to make packaging labels and she's having the same problem printing the PDFs of the labels on a different computer. What this seems to tell me is that something has been corrupted and the computer is saving messed up files.
So, about ten days ago I got a Mini and migrated my data using Migration Assistant. And the problem has now been transferred to the Mini. So I now have two Macs connected to two different HP printers that are both incapable of printing (and apparently saving) documents in the proper proportions.
Now, a truly weird thing is that I printed a test sheet of business cards from the Mini on the printer connected to the MDD (via printer sharing) and it appeared that the document printed at the correct length. However, another document, a sheet of labels created in Illustrator, printed at the right length but one edge was slightly cropped off. Grrr.
Anyway, as I said, until about a month ago everything worked fine so something got messed up at that time to cause this problem with saving and printing documents. I need to get this resolved for business reasons – I'm an aspiring designer – but the only thing I can think of doing is wiping out my Mini and reloading everything except my account settings from Time Machine unless someone has advice on what to do. Help! (And yes, I've checked to see that page scaling was always set at 100%.)

Well, I've just about had it. I erased the disk, reinstalled the OS, Adobe CS4, and iWork. I did not use Migration Assistant this time to restore my settings but still my Mac prints documents in the wrong dimensions. Could this be a sudden HP problem? It seems to me some system setting somewhere is making my computer save and print documents in the wrong size. I now have a computer that is almost useless for designing. Lucky me.

Bogging down during saving and printing.

I own a 17 inch MacBook Pro, and overall, am very pleased. However, the machine bogs down (to ridiculously slow speeds) any time I try to save or print from any application. Does anyone know why this is or what can be done to remedy the problem?

That's not a lot. So, what I'd do is install a utility like MenuMeters…
http://www.versiontracker.com/dyn/moreinfo/macosx/17713
… so that you can watch your processor and drive usage while saving and printing. if processor usage goes excessively high you should try to identify the actual process that is utilising processor time in Activity Monitor.

HP Officejet 5510 all in one - stalling of printing carriage and printing problems

I have had this All in One Printer since December 2004. It had been working fine until I replaced a cartridge at a refill store over a year ago. To deal with the problem with HP I felt would be time consuming so I put up with the problem and if I needed good quality printing, I would take it to Kinkos.
The print carriage is slow to respond and print from my computer and then in the middle of the task the carriage will stop and stall or bang like it wants to move, but is stuck and then, with all the lights flashing, I get a message in the copier window for me to clear the printing jam or carriage jam and then press OK.   I open the door to the carriage and then close it and press OK. It does not always work the first time to make the carriage stop banging. Eventually it will stop and the paper will release and then it will continue finishing the task, but a lot of the time what is printed has double printing with jagging to one side of the paper.
This is also affecting receiving any faxes because it involves print carriage.
I have done all the steps for clearing a paper/carriage jam. There is nothing visable to cause a jam. I have managed to do the self test after the printer goes through some banging and then telling me to open the door to clear the jam.    I have done the steps to
clean the cartridges and then again do a self test.   I downloaded the latest driver/updates for the printer, but the problem persists.
The cartridge refill store , not seeing the problem first hand, keeps offering for me to bring back the cartridges if the problem persists and replace them.
Do you think it is the cartridges or the unit?   I just replaced the black cartridge in December 2009 and have not print much knowing
the quality would be poor. Yesterday I saw a message that I am low on black ink. That does not seem possible.
When I do the self test it is showing white lines through the colored bars and I am missing the pink or red bar. So I know I have to replace the color cartridge.
As far as alignment, when I did the first of two self tests,                                                     Second Test After the Drive Download
                                                           the Vertical Cartridge to Cartridge read    -12                               -24
                                                       the Horizontal Cartridge to Cartridge read    -24                                99
                                            the Black Bidirectional Cartridge to Cartridge read    -54                                0
                                             the Color Bidirectional Cartridge to Cartridge read      6                                 6
After doing the steps to automatically clean the cartridges, it printed a report with symbols at the top. They look to be squeezed together and the top portions of the symbols are missing. The black bar has some white indents along the edges and the blue and yellow bars are spread more apart with some lighter colored lines vertically.
I have Windows XP and the HP Director was not working. I downloaded the patch and it is working correctly telling me that both cartridges are low, the black more than the tri-color and now a message that the print carriage has stalled. The help button tells me to do everything I have already done.
Do you have an answer that I can manage by myself or would it be better to take it to a computer repair place?
Thank You , 918nifferf

I have a carriage jam on my HP Officejet 5510 which I cannot correct.. I have tried everything I know to do. There are two black pieces that will not spring down when the cartridges travel across. I th en get a carriage jam message.
Do these pieces need lubricated?
How can I get t hem to go down when the carriage goes across?
Thanks for any information or help options
Karol

PDF Export And Printing Problem

I am using VB 2005 and the Crystal Reports that is bundled with it. I have reports on my website in the Crystal Report Viewer. I have the tool bar showing the Export and Print buttons. When you try to print (or export to PDF) you get an error from Adobe Reader "Adobe Reader could not open 'AcrXXX.tmp' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
I can see the file in my temp folder on my c-drive and the file (AcrXXX.tmp) does not contain a pdf instead it contains html for the report (including the report viewer). I tried deleting everything in my temp folder and I still get the error. My desktop is Adobe Reader 8.0 and IE 6 and Windows XP.
The same code will create the PDF on all development and test web servers just not on my production server.
I have no problem exporting a report to Word.

Hello Wendy,
if you are not too sure whether this errro is CR or VS related pls simply try to use one of our samples and see if you can export from htere or if you get the same error:
Sample site for NET:
https://boc.sdn.sap.com/dotnet/samples
general docu:
https://smpdl.sap-ag.de/~sapidp/012002523100005853792008E/walkthrough_supportfiles.zip
specific samples:
https://smpdl.sap-ag.de/~sapidp/012002523100006252712008E/csharp_web_smpl.exe
https://smpdl.sap-ag.de/~sapidp/012002523100006252812008E/net_web_smpl.exe

Display and Printing Problems

I am using Photoshop CS5 extended on a minimac running 10.7.4. I have the lastest updates from Adobe installed for the Adobe Creative Design Premium Suite 5.5. I am having problems with photos not displaying correcting, but not all the time. This may sound strange. I am working on a project for a client with outside floor samples. The samples have smooth areas along with pitted or valleys patterns in it. When the photo is displayed in photoshop it displays correctly for a time. I can leave the photo up or I can reopen the same file and the valleys and pits that are suppose to be displayed are now reversed and display as mountains or like a relief type of effect and prints that way too. Hopefully someone else has had a similar problem and can help.
This same problem occurs in Bridge CS5. The photos will display correctly for a short time but then the photos are reversed with the all the valleys pattern showing as mountains. I have deleted the cache, but to no avail. If I change to anothe folder go back to the original sometimes this clears the problem but not for long. So what gives?

Thanks Noel for the reply. Hopefully this will help.
This is how the file should look like.
This is how the file usually displays.
Any help would be greatly appreciated.
Regards,
Ron Cecil

Snow leopard and print problems

I installed Snow Leopard in my MacBook and bought the new Imac desktop with Snow Leopard...now I cannot print wirelessly from either these or my old G4 (Leopard)....followed all directions and spent much time with apple support...downloaded Canon drivers and software again to be sure I had the latest and still no success. Canon then tells me the equipment does not work wirelessly even though it did on Leopard....(it is a Canon Pixma MX850)
Any suggestions would be welcome

I didn't see that 10.6.1 did anything for printing. BUT I did see new drivers from HP, Canon and Brother.
In your case, I should point out that the MX850 does not use Bonjour. There is no way for the Mac to see this printer on the network without first installing Canon SW. Kind of a chicken and egg problem for the auto driver download. So you will need to manually download the latest Canon SW:
http://support.apple.com/kb/DL899
If you installed SW from Canon's web site / CDs, you first might want to trash /Library/Printers/Canon and reset the printing system (Hold Option and click the "-" in print and Fax Prefs).

WRT54G Router and print problem

I have my desktop wired to the router. Laptop is wireless.
Desktop is always on so I want to be to print from laptop.
Running XP with firewall off. File and print sharing enabled.
Broadband internet works fine on both. But when I run
Network setup wizard I lose my internet connection on the
wired desktop. Have to restore on desktop to get it back.
What am I doing wrong?

fscoglio wrote:
Workgroup names are same.
I set up shared folders on both computers.
Firewall is disabled.
I can ping laptop from desktop.
Laptop is 192.168.1.104
Desktop is 192.168.1.1 which is same as router? Is this correct?
Devices on the same network cannot have the same IP address. Since 192.168.1.1 is for the router, check the IP of the desktop and try to ping that.
"When you have eliminated the impossible, whatever remains, however improbable, must be the truth."

CS5 Color Calibration and Printing Problems vs. CS3

We are migrating from CS3 to CS5, and i'm working on getting the printing right.
We are on MacPro towers, 10.6.6, with LaCie LCD Monitors and an Epson 2200. Calibration on monitors and printer done by EyeOne Pro and Profilemaker Pro.
Printing: In CS3, creating the profile was done by printing the appropriate Eye One testchart. It gets opened with 'no color management', and is printed out with 'no color management'. This way, the testfile is being printed as the printer prints, with no tweaks. The color adjustment controls (brightness, saturation, cyan, magenta, etc) within the Epson driver are set to Zero. Then, this print is scanned in, using the Eye One, and you get the profile of the printer.
Now, when printing actual files, 'Photoshop Manages Colors' is utilized, and the created Profile from Eye One is selected.
We have had great luck with this, matching screen to print. If a slight tweak is needed, then we could use the Epson color adjustment controls to modify slightly.
Again, we've had great prints consistently for years using this method.
Now comes CS5...
Printing. Trying to use our existing profile...
When 'Photoshop Manages Colors' and the Profile are selected, now the Epson color adjustment controls are greyed out. So, we lose out on the 'tweaking' possibilities. I'm a fan of profiles, but now i have absolutely no control after the fact.
Trying to create a new profile....
'No Color Management' is not longer available as an option in 'Color Handling'. So, now i can't even print out the baseline testchart without adding some sort of profile to it? If i would choose 'Printer Manages Color' for this testpage, I would normally set the Epson Color Adjustments to Zero to get this baseline print for profiling. But now, If I would do that, it's only going to be greyed out when i go back in and let Photoshop manage the colors. Sheesh...
To make matters worse...
I pull up the same testchart in CS3 AND CS5. We are on a calibrated monitor, using North American Prepress presets on both programs. Same monitor, same color settings, same file. AND the testchart looks different in each program. Similar, but definite differences in shades. Eyedropper readings are the same for both programs.
So, CS5 is even rendering color differently on screen, and i have little or no way to create my custom profile or control my printer? Sheesh....
Any help or direction is appreciated.
Rich

thanks for the input.
I will look at the links you recommended. When 'Compensate for Scene-Referred Profiles' is unchecked in CS5, the monitors match. I'll need to do some research to see that that 'compensation' is, and what's happening.
As for the 'not considered a good color managed workflow'...
That's fine. But I would consider a good managed workflow using a calibrated monitor, and using a profile that matches the printer and substrate being used, right? When i plug in the canned printer profile in CS5, i get unsatisfactory results. With that 'correct' workflow, there is no way to modify what is ending up on the printed page. You get what you get.
Even if i back up to CS3, create a custom profile with the Eye One, run Colorsync/Profile all the way through, and eliminate the Epson Color Adjustments, I'm still obeying a 'correct' workflow, but what if my prints are slightly too Cyan? Or slightly too open/light? (granted, Profilemaker Pro does have a profile 'editor', but it's convoluted and extremely difficult to use. I've never gotten good results with it.)
If you have no way to do small adjustments at the back end on the printer, and it's been 'profiled' correctly, and the prints don't match calibrated screen with proper color spaces....
uh....then what do you do? which one is right? The screen or the printer?
I've had hundreds of images over the years go from screen to client (or press if we were controlling the print phase of the job), which then got printed, and have had basically 'zero' client issues with color. We have great color here on screen, from capture into post production.
But when my client wants a proof, in house, they want to see what they've been seeing all day in the studio and in post. How am I supposed to adjust my prints if a 'proper color managed workflow' isn't giving me matching proofs?
I sincerely appreciate the input here. I'm just frustrated, because even if my 'workflow' isn't technically correct, it's not without merits and I've had excellent consistent results that just 'worked'. Now, i've got to find a new method within CS5.

FinalCutServer, Kerberos, and Printing Problems

Has any one come across the inability to print when Windows Active Directory has Kerberos DES Encryption enabled on user account? Obviously we have a separate domain controller and print server. Users can press print but job doesn't show up to be released in papercut (printing authentication)

Geoff,
This sounds like a printer driver issue. Do you have the latest driver software? Have you contacted OCE? Have you tried uninstalling/reinstalling the driver?
Neil

Saving and printing documents

Anyone know how to save documents and print them on Epson Stylus 600FW? I´ve got the Epson iprint App but I can`t find the documents. I can print photos, that means he finds the printer but no documents

You need an app to handle the documents. Documents to go, Pages or another one. files are associated with apps so if you don't have an app to handle the file, the iPad doesn't deal with it.
If you want to experiment, find a free document reader app, open your documents (most apps either have a file transfer protocol or you can e-mail the files to yourself then open them in that app) and see if you can send them to the printer.

Problem saving and printing pdf files.

Operating System Windows 7. Adobe Reader Version XI. Online and local files. Browser XI. Adobe sends ERROR message on ALL pdf files. Adobe seems to recognize all pdf files as "coded incorrectly," and sent by email, when the majority haven't been sent by email. It will not save the pdf as a pdf, but saves it as "All Files," instead.

How are you downloading these files? Also, what exactly means "an error message"?

G3 Wallstreet--USB card and printer problem

I have a G3 Wallstreet edition and have recently been using a USB card to connect to my Brother HL 1440 printer. Everything was fine until yesterday, when the chooser no longer allowed me to select this printer, and therefore wouldn't recognize the printer at all. I am saving up for a new Mac, but this is what I have to work with now and I really need to have the ability to print--any suggestions?
Thanks.
G3 Wallstreet Mac OS 9.2.x

Vintage,
A few quick suggestions and questions...
- Have you made any changes to the computer since the time you printed?
- Did you just update to OS 9.2.2? If so, this could be the problem.
- Have you installed or removed any software?
- Did you make any changes in the Extensions Manager?
If you have not done so, restart the computer...this can often correct problems.
If none of the above applies, have you tried the troubleshooting steps in the printer's manual?

OSX, Acrobat Reader 5 and printing problems

Not sure this is in the right place (possibly should go to the Adobe Reader section) but help needed.
I have PDFs that look just fine on screen, but when they are printed out, the image is being reduced in size. It is as if there are some margins set someplace (although where, I have no idea) that are over-riding the PDF as it appears on screen. Is this behaviour typical with reader 5? Is there a setting somewhere that will cause the image to be reduced in size? If this is a bug, does anyone know if it is fixed in the Adobe reader range? Is anyone else experiencing this?
My set up is a Mac G4 sawtooth, with upgraded processor (1.5GHz) and new hard drive running 'out of the box' OSX 10.4.6 (Tiger) with Classic accessing the original OS9 installation on the original hard drive.
Range of Adobe products running in Classic (PS 5.5, AI 9.2, ID 1.2) from which some of the PDFs originate.
Old OS9 compatible printer (Epson SP1200) died recently, new printer (Epson SP1400) is only comaptible with OSX, except going via Laserwriter8.
Problem was present with old printer before it died as well, so OS/printer incompatibility is probably the issue.
Upgrading to CS3 is an option, but an expensive one, so wish to explore the Portable Document Format option first!

It cannot be a problem of the installation, because at least Windows 7
was a fresh install with nothing but Reader additionally installed.
By the way, what do you mean by "risky", I followed straight the
documentation from Adobe, where one is allowed to place function calls
requiring a privileged context.
Have you any better idea where to place the call to save? It must be
called automatically, when the User closes the window, no additional
interaction is possible.
One other thing is the call to exportXFAData, have you any idea why
there is a difference in behavior between reader version 7 / 10 and 9?
I wrote that in version 9 the user entered data is missing.
Am Donnerstag, den 21.07.2011, 05:53 -0600 schrieb try67:
No, it doesn't work.
Sorry, I don't have any ideas except for trying to repair the installation
of Reader.
However, placing code in the WillClose event is considered risky and should
be avoided if there are alternatives available.
>

Display and Print Problem with Reader 9.1.x

hallo
an external software produced pdf-documents. all of this pdf´s will work with all reader-versions 7 and 8. but with 9.x we have the problem, that the view is not korrekt. letters are not comlpete. this view will also be printed. this error is not on alle text-lines, but some lines show uncompleted letters. the manufacturer say, that is all standard and it is sure that the reader will have the problem :-) yes surely.
but maybe the reader is the problem. some ideas?
the attch file shows the error. it is a label and in the middel of the label: Tamaris-TREND or with reader 9.x T.......-TREND.
thanks
markus

testing and testing and testing
here the newest info
it is not the letter size. small or caps letters.
i added a new pdf. here under the bold number you must see "581*LAVENDER". but with reader 9.x it looks like the printer cardridge goes empty.
i´ll go crazy with this sh... :-)
thanks
markus

Saving and printing problems

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