Saving error in Adobe Illustrator CC
Good morning,
I've been encountering an error in Adobe Illustrator CC: after making changes and saving with Save (Cmd +S), the program appears to have saved the changes. However, after opening the file again, there are some changes that did Not apply and were not saved. I appreciate your help with my inquiry.
Thank you.
Hi Novavas,
Please confirm if you are using a composition or a slideshow?
Regards,
Akshay
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Hello,
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Process: Adobe Illustrator [7802]
Path: /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [119]
Date/Time: 2011-10-20 21:30:22.326 -0600
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 285341 sec
Crashes Since Last Report: 607
Per-App Crashes Since Last Report: 1
Anonymous UUID: 50113385-196A-4F81-BFDC-356A871C6D3D
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Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
__TEXT 0000000000001000-0000000000ff8000 [ 16.0M] r-x/rwx SM=COW /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
objc[7802]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fe1d025 dyld::registerAddCallback(void (*)(mach_header const*, long)) + 61
1 libdyld.dylib 0x9b1b4078 _dyld_register_func_for_add_image + 74
2 libignitor.dylib 0x012d9e76 initializer + 27
3 dyld 0x8fe2b15b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
4 dyld 0x8fe2acc0 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
5 dyld 0x8fe28220 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
6 dyld 0x8fe291c0 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
7 dyld 0x8fe1d626 dyld::initializeMainExecutable() + 166
8 dyld 0x8fe21ef2 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
9 dyld 0x8fe1b2ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
10 dyld 0x8fe1b063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fe1cff6 ebx: 0x07178000 ecx: 0x012d9e7c edx: 0x00000000
edi: 0x8fe50d48 esi: 0x00000000 ebp: 0xbfffea08 esp: 0xbfffe9e0
ss: 0x00000023 efl: 0x00010286 eip: 0x8fe1d025 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000034
Logical CPU: 0
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x12d9ffc libignitor.dylib (??? - ???) <D44794BF-7C8D-3E25-917F-94F8696BD79E> /usr/lib/libignitor.dylib
0x12dc000 - 0x13a9fe7 +AdobeAXEDOMCore (??? - ???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeA XEDOMCore
0x1418000 - 0x1428fff com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142d000 - 0x1448ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/Adobe PDFSettings
0x1462000 - 0x14a6fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1509000 - 0x1509fff +SPBasic (??? - ???) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150d000 - 0x1513ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
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0x1652000 - 0x1b78fff +AdobeAGM (??? - ???) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb9000 - 0x1cf5fff +AdobeARE (??? - ???) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfe000 - 0x1d24ff6 +AdobeAXE8SharedExpat (??? - ???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
0x1d35000 - 0x1d50fff +AdobeBIB (??? - ???) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d5a000 - 0x1d7bff7 +AdobeBIBUtils (??? - ???) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIB Utils
0x1d87000 - 0x2079ff7 +AdobeCoolType (??? - ???) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
0x2101000 - 0x2199fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
0x21f8000 - 0x22dbfef +AdobePDFPort (??? - ???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFP ort
0x2310000 - 0x2944feb +AdobePDFL (??? - ???) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a70000 - 0x2afdff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCor e
0x2b42000 - 0x2be2fef +AdobeSVGExport (??? - ???) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSV GExport
0x2c0c000 - 0x2eaaff2 +AdobeSVGRE (??? - ???) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f83000 - 0x2fdbff7 +AdobeXMP (??? - ???) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fea000 - 0x3076fef +AdobeXMPFiles (??? - ???) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMP Files
0x30ad000 - 0x317aff3 +libicui18n.dylib.36.0 (36.0.0 - compatibility 36.0.0) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/ 3.6/libicui18n.dylib.36.0
0x31dd000 - 0x32b7fef +libicuuc.dylib.36.0 (36.0.0 - compatibility 36.0.0) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc. dylib.36.0
0x32f7000 - 0x3ca7fff +libicudata.dylib.36.0 (36.0.0 - compatibility 36.0.0) <02108DEA-3DD2-14BE-DAEB-BE522B619C1D> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.d ylib.36.0
0x3caa000 - 0x4082ff7 +AdobeMPS (??? - ???) <272DAEDE-FC7E-B412-7C97-CF47FF6BF242> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x41b1000 - 0x4217ffb +com.adobe.amtlib (amtlib 3.0.0.64 - 3.0.0.64) <DD471011-9120-1BC2-F1B5-D6FF09D0859F> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x4247000 - 0x42d8ff7 +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) <581475CC-C039-1B42-49BA-71811D8B4E15> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicuc nv.dylib.36.0
0x42f7000 - 0x44ddff7 +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <AF804353-8B13-7180-F2C8-832361EB2D5A> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeL inguistic
0x456b000 - 0x45d2fea +com.adobe.amt.services (AMTServices 3.0.0.64 [BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00] - 3.0.0.64) <EE468E2C-A6BD-E2EE-7ABE-69168B143B44> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservice s
0x4611000 - 0x468efff +AdobeOwlCanvas (??? - ???) <6718BCAA-AAF5-07C2-B2F5-D7CD3BF5B924> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOw lCanvas
0x46aa000 - 0x47e2fe7 +WRServices (??? - ???) <87183F9D-17F4-6BDC-66A9-8FD34F320118> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
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0x48ca000 - 0x48dcfff +com.adobe.pip (??? - 5.0.0.2021) <5251926B-C2C0-282C-B3A9-94A9FEF0FCB8> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
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0x6277000 - 0x65bdff3 +com.adobe.dvaadameve.framework (dvaadameve version 5.0.0 - 5.0.0.0) <0E97C356-CEE3-9CA3-3C90-8196F560164E> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x6acc000 - 0x6adefef +com.adobe.dvaai.framework (dvaai version 5.0.0 - 5.0.0.0) <2D9772CA-D866-6A7F-CF74-FD7F485350B2> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x6aef000 - 0x6af5fef +com.adobe.boost_date_time.framework (boost_date_time version 5.0.0 - 5.0.0.0) <FB5A16A5-D6E7-71B7-78A8-A174A64EF477> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_ date_time
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0x97402000 - 0x97499ff3 com.apple.securityfoundation (5.0 - 55005) <194BACC0-3222-3A96-B633-4387EE1C0B75> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97855000 - 0x978b7ff3 libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <266CE9B3-526A-3C41-BA58-7AE66A3B15FD> /usr/lib/libstdc++.6.dylib
0x978e9000 - 0x9794bffb com.apple.datadetectorscore (3.0 - 179.4) <12EF80E0-35CC-30A7-942F-2F9E87C4C98C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9794c000 - 0x97a0cff3 com.apple.ColorSync (4.7.0 - 4.7.0) <A39EA668-D042-377F-BC81-26748CD57ADC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97b9f000 - 0x97ba3ffa libcache.dylib (47.0.0 - compatibility 1.0.0) <9DFB61F2-9B1F-31B2-BF41-099994D74E1F> /usr/lib/system/libcache.dylib
0x97f8f000 - 0x97f9ffff com.apple.LangAnalysis (1.7.0 - 1.7.0) <8BE2D2EF-9AF0-3960-9845-052CCE04B53A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97fd4000 - 0x97fd8fff com.apple.CommonPanels (1.2.5 - 94) <DFA0D001-9890-32FB-B1BD-039DDA8F3E9E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x97fd9000 - 0x97ffcfff com.apple.CoreVideo (1.7 - 70.1) <3520F013-DF91-364E-88CF-ED252A7BD0AE> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97ffd000 - 0x9801fffe com.apple.framework.familycontrols (3.0 - 300) <F87D87EF-553A-3165-9C9A-6E117C537FE9> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x98037000 - 0x9803bfff libGIF.dylib (??? - ???) <06E85451-F51C-31C4-B5A6-180819BD9738> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9803c000 - 0x986e5eeb com.apple.CoreGraphics (1.600.0 - ???) <322FC806-0B9F-3A58-8C88-D477E32A50F8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x986e6000 - 0x9877aff7 com.apple.LaunchServices (480.21 - 480.21) <E3621817-B627-3EEC-A7F9-0D45583B7FE8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x98852000 - 0x988a3ff9 com.apple.ScalableUserInterface (1.0 - 1) <3E650401-FB58-3704-8A24-E0B2F3914884> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x992db000 - 0x99d69ffe com.apple.AppKit (6.7.2 - 1138.23) <ADFA8D70-601E-3B5C-96FD-F45F52055CC8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x99d74000 - 0x99d74ff0 com.apple.ApplicationServices (41 - 41) <45032433-76F6-365A-95CA-641C9427EAA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x99dbd000 - 0x99dd2ff7 com.apple.ImageCapture (7.0 - 7.0) <086DF959-E47E-325A-A527-2EA3713137D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x99dd3000 - 0x99e93fff com.apple.CoreServices.OSServices (478.29 - 478.29) <EAAAAC1B-2599-3875-9068-DF7E6B5760A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x99efb000 - 0x99f96ff3 com.apple.ink.framework (1.3.2 - 110) <1ACFD1F1-FB42-30C0-9C93-12D0BBE5BFE9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x99f97000 - 0x99f9fff3 liblaunch.dylib (392.18.0 - compatibility 1.0.0) <15D6D66D-4DB9-3BCA-87EE-02EE9B7B6189> /usr/lib/system/liblaunch.dylib
0x99fa0000 - 0x99fa4ff7 com.apple.OpenDirectory (10.7 - 146) <3D3D30CE-6D82-3681-AA98-4E3AEFFA4229> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9a0e0000 - 0x9a1efff7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <90D36793-04A5-3BFF-BE83-EEEDCBEDC756> /usr/lib/libsqlite3.dylib
0x9a1f0000 - 0x9a27affb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9a27b000 - 0x9a27effd libCoreVMClient.dylib (??? - ???) <2D135537-F9A6-33B1-9B01-6ECE7E929C00> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9a27f000 - 0x9a2c6fff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9a2c7000 - 0x9a32efff libc++.1.dylib (19.0.0 - compatibility 1.0.0) <3AFF3CE8-14AE-300F-8F63-8B7FB9D4DA96> /usr/lib/libc++.1.dylib
0x9a32f000 - 0x9a334ffd libGFXShared.dylib (??? - ???) <820D744C-C641-3918-A72A-AC2E5276BCB6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a7ab000 - 0x9a8d7ff9 com.apple.CFNetwork (520.2.5 - 520.2.5) <02193949-50A8-3CBC-9920-5FCDB8EBE17A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9a8d8000 - 0x9a906ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <DA16A8B2-F359-345A-BAF7-8E6A5A0741A1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9a931000 - 0x9aa83fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <7646E131-08EE-3D72-ADA2-4A61C562B36E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9aad6000 - 0x9ab63ff7 com.apple.CoreText (220.11.0 - ???) <4F98D709-75AC-35F0-AD88-8F2C4BD744C0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9ab64000 - 0x9ab6bff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x9ad02000 - 0x9ad02fff com.apple.Carbon (153 - 153) <A75A970B-6D82-3451-8D3E-05B1A130ABDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9ad03000 - 0x9ad39ff7 com.apple.AE (527.7 - 527.7) <7BAFBF18-3997-3656-9823-FD3B455056A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9aeb3000 - 0x9aec1fff libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
0x9aec2000 - 0x9af3dffb com.apple.ApplicationServices.ATS (317.5.0 - ???) <D5AC5C21-CE1E-333D-94F7-F0F534FD4DC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9af3e000 - 0x9af51ffb com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3D94520B-C976-370F-AF56-278002BCF11D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9af52000 - 0x9aff6fff com.apple.QD (3.12 - ???) <BDEFC5B2-B637-3FDD-A999-4CB31107D7AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9aff7000 - 0x9b004fff libGL.dylib (??? - ???) <30E6DED6-0213-3A3B-B2B3-310E33301CCB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9b005000 - 0x9b06fff3 com.apple.CoreSymbolication (2.1 - 67) <38FD2396-C987-3E7F-93EF-7D8ECAF542AF> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9b070000 - 0x9b0c9ffb com.apple.coreui (1.2.1 - 164.1) <890E0BE9-3360-3B56-BE46-5A2421875A40> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9b0ca000 - 0x9b1b2fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <ED3F5E83-8C76-3D46-B2FF-0D5BDF8970C5> /usr/lib/libxml2.2.dylib
0x9b1b3000 - 0x9b1b5ff7 libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
0x9b1f4000 - 0x9b1f5fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9b1f6000 - 0x9b1feff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <97E73059-F645-33F4-BCC5-1FEA367D60D4> /usr/lib/system/libcopyfile.dylib
0x9b1ff000 - 0x9b260ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9b2a0000 - 0x9b2a2ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9b2a9000 - 0x9b2bfffe libxpc.dylib (77.17.0 - compatibility 1.0.0) <E01E0074-0830-3F20-8703-EA7722BFD358> /usr/lib/system/libxpc.dylib
0x9b4ea000 - 0x9b509fff com.apple.RemoteViewServices (1.2 - 39) <C7B638D2-2F8B-3A45-916A-73103FADC822> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x9b5fa000 - 0x9b5fafff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9b5fb000 - 0x9b626fff com.apple.GSS (2.1 - 2.0) <05A0171B-76EA-3E4C-8A36-65D1A978AF4B> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9b64f000 - 0x9b663ff7 com.apple.CFOpenDirectory (10.7 - 144) <708CEADD-B38F-3D74-BFBA-D54477B8561D> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9b679000 - 0x9b681ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9b682000 - 0x9b682fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b6d5000 - 0x9b739fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9b73a000 - 0x9b79aff3 com.apple.Symbolication (1.2 - 87) <2F9206D6-BE64-3C21-B593-43B8C60A7A9E> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x9b79b000 - 0x9b7a1ffd com.apple.CommerceCore (1.0 - 17) <595A67CF-3546-35FD-8D2E-2861CB959379> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9b7a2000 - 0x9b8b3ff7 libJP2.dylib (??? - ???) <35D120D4-3304-3A02-9259-EB933E74E63A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9b8b4000 - 0x9b8b9ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <6DCCA207-8F4D-343A-B77D-C4FB905DADC4> /usr/lib/system/libmacho.dylib
0x9bd14000 - 0x9bd14ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9bd15000 - 0x9bd18ffb com.apple.help (1.3.2 - 42) <46BC94D1-14C4-3178-9BFB-85470F1ED805> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9bd19000 - 0x9bd36fff libresolv.9.dylib (46.0.0 - compatibility 1.0.0) <95AE43ED-6C52-3B39-89B6-54C81C62F1FF> /usr/lib/libresolv.9.dylib
0x9bd5d000 - 0x9be40ff7 libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <BD913D3B-388D-33AE-AA5E-4810C743C28F> /usr/lib/libcrypto.0.9.8.dylib
0x9be41000 - 0x9be45ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9c596000 - 0x9c998ff6 libLAPACK.dylib (??? - ???) <6FCC72E8-CCA1-3AFC-B2B4-CC47BC1F27D1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9c9a4000 - 0x9cb05ffb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe/*/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 19837
thread_create: 1092
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=231.2M resident=95.4M(41%) swapped_out_or_unallocated=135.9M(59%)
Writable regions: Total=19.5M written=636K(3%) resident=1116K(6%) swapped_out=0K(0%) unallocated=18.4M(94%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9316K
MALLOC guard page 16K
Stack 64.0M
VM_ALLOCATE 4K
__CI_BITMAP 80K
__DATA 18.2M
__DATA/__OBJC 60K
__IMAGE 1256K
__IMPORT 284K
__LINKEDIT 58.2M
__OBJC 1608K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 173.1M
__UNICODE 544K
mapped file 118.1M
shared memory 12K
shared pmap 8596K
=========== =======
TOTAL 453.0M
Model: MacBookAir4,1, BootROM MBA41.0077.B08, 2 processors, Intel Core i5, 1.6 GHz, 4 GB, SMC 1.74f1
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS064C, 60.67 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0249, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
Any help or suggestions are welcomed!Tried both of those, that's why I came here. That wasn't very helpful.
-
Error Install Adobe CS6 Master Collection on Windows 8
So I had two errors while installing Adobe CS6 MC on Windows 8. The first was a slew of OS Requirement Not Met Errors and was able to resolve this by running the setup in Compatibility Mode as Windows 7. However, the second error is persisting and I can not resolve this. I have approx 48 "ERROR: DW062: Unable to locate folder for token SharedDocuments". I am sure this is related to the fact that, using the move feature in Windows 8, I moved the Public folder to my D drive (to save room on the SSD). All other programs install properly. How can I resolve this?
Thank-you. Below is the Install Error Log
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DR012, DW062 ... WARNING: DF012, DW029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 48 error(s), 3 warning(s)
----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {F2F2F788-A17F-4CEC-A03C-DFB778E9D901} Adobe Media Encoder CS6 X64 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {29DB26AB-81CE-41D6-B0C9-BE15E36C87C6} Adobe Hunspell Linguistics Plugin CS6 x64 1.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {2DAEE15D-8D47-1014-9FF6-ACA9093B5359} Adobe InDesign CS6 Icon Handler x64 8.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
WARNING: DW029: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 wants to skip this payload. Skipping this payload.
----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\New folder\CS6 Master Collection\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
ERROR: DR012: Setting Registry Value Failed. Error 5 Access is denied.(Seq 151)
----------- Payload: {3289C0E8-78B9-47D4-98E5-F25BFF1CBED4} Adobe Photoshop CS6 Core_x64 13.0.0.0 -----------
ERROR: DW062: Unable to locate folder for token SharedDocuments
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - AdobeColorVideoProfilesAE CS6: Install failed
ERROR: DW050: - Adobe Encore CS6_AdobeEncore6en_USLanguagePack: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe InDesign CS6 Icon Handler x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Encore CS6: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeMotionPicture CS6: Install failed
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobeIdeaPluginCS6 x64: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Adobe After Effects CS6 Support: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_AdobeIllustrator16en_USLanguagePack_x64: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit): Failed due to Language Pack installation failure
ERROR: DW050: - AdobeTypeSupport x64 CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Encore CS6 Support: Install failed
ERROR: DW050: - Adobe After Effects CS6 Presets: Install failed
ERROR: DW050: - Adobe Media Encoder CS6 X64: Install failedErrors "Exit Code: 6," "Exit Code: 7"
Mylenium
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