Saving Files Help

When I open a large pdf file, do some editing work in it for awhile, save my work and then close it, I expect that upon reopening the file that it will automatically take me to the page I left off on. Instead, it always opens on the very first page. I'm using Adobe X reader and the old version I was using would take me to the page I was on when I reopened the document. Is there a setting I'm missing? This becomes very annoying when editing documents that are thousands of pages long. Any ideas?

I answered my own question. In case anyone needs to know go to edit, preferences, documents and check the box that says:
Restore last view settings when reopening documents.

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Illustrator abruptly closed my saved file and said it cannot open the illustration. It says it contains illegal operand. Offending operator: 1. #INF. Can anyone please help?

Illustrator abruptly closed my saved file and said it cannot open the illustration. It says it contains illegal operand. Offending operator: 1. #INF. Can anyone please help?

What exactly did it do?
Crash while saving a file? That most probably ruins a file.
You can try and create a new Illustrator file, then place the old one in it. If that doesn't work, You might need to search for a backup.
Don't have a backup?
Start using the (free) plugin Autosaviour, use Time Machine (or whatever your system offers as a backup software)

Having problems getting saved files in PS CS3 to show up in folders in Vista - help?

My sincerest apologies if this has floated across oyur screens before, but I don't seem to be pluggin in the correct set of keywrds to bring it up in the search if it has.
Here's my dilemma. I just bought a new computer which came preloaded with Vista, and uploaded my old copy of CS3 onto it. The program seems to be working fine, except that when I open a file in Photoshop and edit it, then save it in a new file (as I do for most of my photoshoots, etc), or even when I save it in the orignial folder, the new "saved" file will not show up in the Vista folder. If I go back to Photoshop and open the folder via File>Open, I can access all of my pictures, but to I cannot access them to upload to the internet, email, use in other programs, etc.
If I go into "Recently Changed Documents" I can find them, but they seem to be in a temp folder in the Adobe folders. But again, if I go back to Adobe, it says they are in the folder I put them in.
Any ideas what's going on here?
Thanks so much for any help you can offer,
Cass

They are hidden for whatever reason, either you have a permission problem or they are registered incorrectly with Explorer. Open the folder, then check Extras --> Folder Options. Disable the Hide System Files option and then the more generic Hidden Files section a little lower. If that reveals the files, it's time to check the File Types tab in the same panel and see, why it actually thinks your documents are system files. the simplest solution would be to remove the PSD association and then create it new, when you open a file wit6h a double-click. Of course al lthe above assumes that not some security tool or another application is "stealing" your file type associations. If you have such tools, checking their config may already solve the problems.
Mylenium

After updating os to 10.9.1can't open pdf files. I get a message saying It may be damaged or use a file format that Preview doesn't recognise. I can still read older saved files but no new ones arriving by email. Any help would be appreciated.

After updating os to OSX 10.9.1 I can't open any new pdf files. I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email. Also can't attach a pdf to an email to send out. Any help would be appreciated.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Help. Photoshop CC14 on Mac 5k (2014) running Yosemite 10.10.1. Photoshop stops responding when I'm opening files, saving files or creating new ones. Is anyone suffering the same problem? Does anyone have an answer?

Help. Photoshop CC14 on Mac 5k (2014) running Yosemite 10.10.1. Photoshop stops responding when I'm opening files, saving files or creating new ones. Is anyone suffering the same problem? Does anyone have an answer?

First, go install the MacOS 10.10 updates - you should be on 10.10.2.
I haven't heard of Photoshop not responding during opens and saves. Does it stop responding while the open/save dialogs are visible, or while Photoshop is actually reading or writing files?
10.10.1 did fix a crash in the open/save dialogs, but 10.10.2 still has some odd issues (mostly program errors coming from the OS code) in the open/save dialogs.

Error saving psd file to jpg file HELP?

I have PS version 9.0.2 I can't save psd files to jpg all of the sudden...I live in Escondido, California and had to unplug everything when told to evacuate for the fires. Do I need to reinstall PS or ??? something about dumping preferences, how do I do that? Need a hero!

Yes, it's a bug in the mac version of PSE 9. Just opening the Saving Files preference causes pse to stop appending the file extension. You can either enter it manually, or quit the editor, relaunch it while holding down command+shift+option and keep the keys down till you see a window asking if you want to delete the settings file. You do. Then never go to that particular preference again.

Authenication needed when moving or saving files to a folder

I've been online searching but can't find a resolution to disabling having to authenticate when moving or saving files to any folder.
I read something about using Terminal and tried the suggestion which was typing in
sudo chawn -R yourshortname . Then putting in my password when prompted. It either will not type my password or not accept it.
Can anyone help? Thanks

You can't disable or correct it with that command. See http://discussions.apple.com/thread.jspa?threadID=1216618 for more information.

Saving file to network location

Hello all of you,
I encounter an issue with InDesign CS5 when it comes to opening and saving files to a network location. I added my company's ftp server to Windows 7 and it appears correctly in the My computer overview (there's an additional line besides the hard discs, DVD player, et cetera). The connection to the server functions fine, no issues here. No problem exists when opening files from this server from within InDesign; I can do whatever I want. Only when I try to save a file the network location isn't displayed anymore within the My computer overview in the InDesign "Save as" dialog box. The network location however appears in the pull-down menu at the top of the dialog box (and nested as part of My computer ...), but when I pick it there, it won't show the context of the server. Additionally logging onto the server (it's IP-based and anonymous logon) doesn't change a thing. Trying to save in the empty server space InDesign returns a "Can't save here" error message.
Does anyone know how to solve this issue? Building the document locally and then copying back to the server isn't a solution, because all external content that is linked in the document resides on the server.
Best regards,
Luc Peulen

Does anyone know how to solve this issue? Building the document locally and then copying back to the server isn't a solution, because all external content that is linked in the document resides on the server.
Scott is basically right. Lots of ID users work over network connections without issue, but if something is going wrong, it's the first place to look. I wouldn't have thought it possible to work in InDesign over a FTP connection!
If you can get Windows to access that server as if it were just another drive (using "Map network drive" in Explorer) then it should work normally. However, a generic Adobe phone tech wouldn't help you figure out why it wouldn't work - there are simply too many variables in a network environment for a generic first-level tech to figure out.
In the short term, the only solution I can suggest is:
Retrieve all of that external content that is linked in the document, and the InDesign document, at the same time, & store it on your local hard drive.
Do your work.
Save & package.
Upload the entire package back to the server.
Long-term, you'd need to talk to your own IT staff to troubleshoot the connection between your workstation and the FTP server. If you can get information about your network from them to post here, I bet that someone will make suggestions to pass on to your IT staff that will actually work.

Office 2013 applications cannot be made to show the "Documents" folder when opening and saving files

(Windows Server 2012R2 and Windows 8.1 PRO)
We are redirecting the user's "Documents" folder to the network (using Folder Redirection). The OS hides this fact however, and most applications simply see the "Documents" folder when opening or saving files, including Office 2003.
Office 2013 however displays the actual path, which in this case is:
\\sever1\redirect$\username\documents
Even if you forcibly set the "Default local file location:" in the Options Save area to the 'Documents' folder in, say, Word, Word immediately converts the local path to the network path.
Is there anyway to get Office 2013 to follow the virtual path? All of other apps follow it and expose the users only to "Documents".
Thank you so much.
Dana

There's nothing in my FAQ concerning screen savers, so I'm unsure why you decided to take that approach. From your description, it looks like you only tried a few of the suggestions before throwing in the towel. That's fine, it's your call.
I don't have the problems you described with 10.4.7. Usually when folks have problems after an update, these are caused by either installing an update on an already-corrutped system or they've installed third-party applications or hardware that have been rendered incompatible by the update.
Before installing software updates, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems and gives you a fallback position in case trouble arises.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

How can I revert to a previous saved file?

Hi,
I have been working on Word for Mac 2011 and have been saving continuously onto the same document as my work progresses. I always reference manually and somebody suggested I use footnotes to reference. This was too problematic as I needed to reference separately
at the end of three sections and footnotes was only allowing me one lot of references. So I copied and pasted my other two sections underneath the footnote referencing and Word must have assumed it was part of the footnotes because when I completed my
work and went back to re-reference each section manually and delete the old footnote references, I lost all my work done underneath the footnotes! Now, I hear you can "revert to previous saved file" or some other such thing to go back to a
previous save of the same document. Any help is greatly appreciated on how to do this!!
Thanks,
Ayema

If you haven't saved the document, pressing Command+Z will undo the paste.
If you have already saved the file then hopefully you have the option set in preferences to Always Create a Backup and in the folder where the original file is locate you will find a file name "Backup of..." the file name you are working on. This
will be a how the file looked prior to the last save.
If you don't have the Always Create a Backup option set, besides "Shame on You" then go to your Time Machine backup which should be no more than 1-hour old and you can get previous hours... assuming you have that function enable. If you don't then
again... Shame on You!
If you have neither of these built-in options set then I pray you are using my
GotUrBack application running, which will protect you with up to 9 levels of backup of your saved version of the file.
http://www.greatcirclelearning.com/zapps-got-ur-back
And if you don't have any of the above set or running then I'm sorry to have to say... you are out of luck and have a great deal of file recreation to do.
Kind Regards, Rich ... http://greatcirclelearning.com

CS6 & OSX 10.6.8 - saving files directly to the server does not work (most of the time)

Hi there,
we just switched from OSX 10.5.8 to 10.6.8
OSX was installed on a new partition of the harddisk
Then installed CS 5
Then installed CS 6 via (adobe creative cloud)
With CS6 we got also the problem with saving files to the server (program error)
It happens mostly with photoshop, sometimes with Illustrator.
I read a lot of posting regarding the same problem but didn´t found a real solution yet.
I am also wondering that there seems to be no solution for this now, because most of the posting i read are 1 year old.
Working locally is not really an acceptable workaround for us or anyone who needs to work with Creative Suite in a professional way.
Our MACs…
MAC Pro 4.1
OSX 10.6.8
Virtualized Server Solaris 10 with Helios UB+
connected to server with afp://Server IP Adress
Adobe Software
CS 5 & CS 6
Here´s some additional information from the osx system profiler:
Hardware-Übersicht:
Modellname:          Mac Pro
Modell-Identifizierung:          MacPro4,1
Prozessortyp:          Quad-Core Intel Xeon
Prozessorgeschwindigkeit:          2,26 GHz
Anzahl der Prozessoren:          2
Gesamtzahl der Kerne:          8
L2-Cache (pro Kern):          256 KB
L3-Cache (pro Prozessor):          8 MB
Speicher:          10 GB
Geschwindigkeit für Prozessorverbindungstyp:          5.86 GT/s
Boot-ROM-Version:          MP41.0081.B07
SMC-Version (System):          1.39f5
SMC-Version (Prozessormodul):          1.39f5
Seriennummer (System):          CK9120Z98Q0
Seriennummer (Prozessormodul):          J590807P51LUC
Hardware-UUID:          30149BDB-582E-583A-B776-59A6DEA2A32C
Ethernet 1:
Typ:          Ethernet
Hardware:          Ethernet
BSD-Gerätename:          en0
IPv4-Adressen:          192.9.200.120
IPv4:
Adressen:          192.9.200.120
Konfigurationsmethode:          Manuell
Schnittstellen-Name:          en0
Netzwerksignatur:          IPv4.Router=192.9.200.203;IPv4.RouterHardwareAddress=00:30:48:ba:70:30
Router:          192.9.200.203
Teilnetzmasken:          255.255.255.0
DNS:
Such-Domains:          floramedia.int
Serveradressen:          192.9.200.7, 194.25.0.68
Ethernet:
MAC-Adresse:          00:23:df:df:96:e1
Medienoptionen:          Voll-Duplex
Medien-Untertyp:          1000baseT
Proxies:
Ausnahmeliste:          *.local, 169.254/16
Passiver FTP-Modus:          Ja
Reihenfolge der Dienste:          0
Überblick über die Systemsoftware:
Systemversion:          Mac OS X 10.6.8 (10K549)
Kernel-Version:          Darwin 10.8.0
Startvolume:          MAC_OSX_10_6_x_SNOW-LEOPARD
Startmodus:          Normal
Gerätename:          Freelancers Mac Pro 10.6.8
Benutzername:          DENNIS (freelancer)
Sicherer virtueller Speicher:          Nicht aktiviert
64-Bit-Kernel and -Erweiterungen:          Nein
Zeit seit dem Start:          8:09

Hi franverdi-
It sounds like you've run into issues from the upgrade. I've found a Support article that helps with issues of not being able to connect after an upgrade:
[[Cannot connect after upgrading Firefox]]
I hope that helps!

Saving files for metro apps in Windows 8/8.1 when printing

Hi,
I have a query regarding saving files for metro apps Windows 8/8.1.
Metro apps saves the file automatically to the Document folder when we print.
But I would like to save the files into a recommened folder like C:\users\tmp\
Please suggest me, is there a way to save the files to a particular folder for metro apps in Windows 8/8.1.
Thanks in Advance
Regards
Toshik12

As far as I know (and I may be wrong), there's no built-in file saving when printing documents. How are you confirming that?
You can save the file anywhere you want, as long as the user chooses the folder location using the FolderPicker.
Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.
NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined
objects and unknown namespaces.

Saving files on the same hard drive time machine is using

I was wondering how I go about saving files other than backups on the hard drive I purchased. If you can help it would be greatly appreciated. Thank you.

If you haven't started your Time Machine backups yet you can partition your new drive, using one partition for Time Machine and the other for file storage. If you assign partition #1 to Time Machine you can reclaim the space on partition #2 for Time Machine at a later time.
You can follow the directions in this article. for formatting/partitioning a drive for Time Machine but you want to end up with two partitions rather than one. People with PPC Macs should substitute Apple Partition Map for GUID when following the directions.

Photoshop CS6 – Error When Saving Files

When saving files using Photoshop CS6 I randomly receive an error message that states 'Could not save image_name.tif' because of a program error'. Sometimes a save-as works but not guaranteed. The file is being saved to a mounted server volume and sometimes the only way to get the file on the server is to save to the desktop and then copy the file back to the server. The error message does not appear on any other Adobe applications, just Photoshop.

Moved from the Creative Cloud to the Photoshop forum. They will be able to help you here.

Windows 7 + Office 2007 & 2010 VERY slow saving files to on 2008 R2 files shares

OK I have litterally tried everthing in every forum there is to resolve this. It is only happening on our Win 7 workstations that are running Office 2007 or 2010. Our file shares are on a 2008 R2 server. Opening and saving files on the shares using
Office is very slow. I have tried updates and server and workstations are 100% up to date. The server is only running as a file share server. Nothing else on it. We have completely set up new PC's to test with clean Win 7 installs and nothing else except Office.
Nothing else on the network is slow at all. I have tried all the hotfixes in the world that could relate to this from many hours of research into possible causes. I have done the EnableShellDataCaching fix, the SMB 2 disable fix, the windows search/indexer
fix, the pdfmaker fix, the lookup wizard add-in fix, the go to the newest firmware on the cisco switch fix, update workstation nic driver fix, the Trusted Locations in Excel fix, and about a dozen other fixes. NOTHING WORKS! This has brought our Win 7
and Office 2007/2010 users to a halt in their ability to do their jobs. Our company is suffering badly. And did I mention that our IT dept is getting a lot of heat and criticism about it. FYI we are running an IBM E5450 with dual multi-thread
multi-core(8) 3 Mhz Intel Xeon processors with 2008 R2 64-bit, 12 GB ram, and the server is using litterally no resources. Network connected is Gigabit. This has to be a Microsoft issue with 2008/Win 7/Office 2007&2010. This has become a nightmare for
out IT dept and has consumed weeks of our time when we need to be working on other projects. Can anyone solve this. Microsoft: Please release a REAL fix for this that we can run on the server or push via GPO to the workstations.

Hi,
Take a look at this and see if it helps:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
also
Office 2010 components, such as Word 2010?
At this time, I suggest trying to start Excel in safe mode. Then, open the Excel file or create a new Excel file, and save the file to the network again.
Start the Excel program in safe mode
1.       Click Start, point to All Programs, and then point to Microsoft Office.
2.        Press and hold the CTRL key, and then click the Microsoft Excel.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Excel program, we can try to disable them. Normally, you could do the following to disable the conflict add-ins in your Excel program:
Disable add-ins
Click File menu, click Options > Add-in, click Go button in the Manage: Com-in Add.
Check if there are any add-ins, clear the checkbox to disable them.
Close the Office program and restart it.
Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.
====
Is the performance also slow when you trying to save the Excel file to other network path?
At this time, we can also try to test this issue in the clean boot mode.
Test in Clean boot Mode
===============
Let’s disable all startup items and third party services when booting. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:
1.       Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2.        Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3.       Click the "Startup" tab, click "Disable All" and click "OK".
Then, restart the computer. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.
Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This should not affect the system or other programs. We may still manually run these programs later.
What’s the result now?
How to return from the Clean Boot state
After the troubleshooting, we can return from the clean boot state:
1.       Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.
Note: If prompted, please click Continue on the User Account Control (UAC) window.
2.       On the "General" tab, click "Normal Startup - load all device drivers and services".
3.       Click OK. Click Restart when you are prompted to restart your computer.
If this answer solves your problem, please check Mark as Answered. If this answer helps, please click the Vote as Helpful button. Cheers, Shane Devenshire

Saving Files Help

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