Saving has stopped working!
Photoshop CS2. If I save a file as a GIF, JPG or PNG I can open the files again in Photoshop but Windows can't see the files and neither can Image Ready or Dreamweaver
Photoshop CS2. If I save a file as a GIF, JPG or PNG I can open the files again in Photoshop but Windows can't see the files and neither can Image Ready or Dreamweaver
Similar Messages
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How come I keep getting this message when I turn on my computer: 'photo stream has stopped working.' My pictures aren't being saved from my iphone to my computer. I have wifi enabled on my iphone. Thanks for your help.
Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
You can get it from here, but you are better off using K-Meleon (derived from Firefox) or Opera instead an old version of Firefox:
[ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/]
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. 3.5 and later supposedly doesn't work.
http://sourceforge.net/projects/kernelex/ -
Adobe Photoshop cc has stopped working when saving file.
Whenever i save a file in Photoshop CC or i save as it crashes and gives me the "Adobe Photoshop cc has stopped working" so i cant use Photoshop CC for this reason. I have it sometimes with Illustrator CC as well.
Please Advise.Here is the log of the last quit
Hope this is hellpfull
Date/Time: 2013-09-29 17:06:42 -0400
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.0.0 (14.0.0.221)
Parent: launchd [286]
PID: 566
Event: hang
Duration: 1.95s
Steps: 19 (100ms sampling interval)
Hardware model: iMac9,1
Active cpus: 2
Free pages: 317898 pages (-1454)
Pageins: 709 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [566]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [286]
UID: 501
Task size: 57801 pages (+81)
Pageins: 688 pages
CPU Time: 1.250s
Thread 0x3837 DispatchQueue 1 priority <multiple> cpu time 1.242s
19 ??? (Adobe Photoshop CC + 11476) [0x100002cd4]
19 ??? (Adobe Photoshop CC + 2939337) [0x1002cd9c9]
19 ??? (Adobe Photoshop CC + 2939116) [0x1002cd8ec]
19 ??? (Adobe Photoshop CC + 557570) [0x100088202]
19 ??? (Adobe Photoshop CC + 23689692) [0x1016979dc]
19 ??? (Adobe Photoshop CC + 23684834) [0x1016966e2]
19 -[NSApplication run] + 517 (AppKit) [0x7fff86d511a3]
19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff86d59df2]
19 _DPSNextEvent + 685 (AppKit) [0x7fff86d5a533]
19 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff884b6ae3]
19 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff884b6b94]
19 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff884b6eb4]
19 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff882460e2]
19 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff88246ad9]
19 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff8826131d]
19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff88261804]
19 __NSFireTimer + 96 (Foundation) [0x7fff88e26463]
19 ??? (Adobe Photoshop CC + 23685076) [0x1016967d4]
19 ??? (Adobe Photoshop CC + 555523) [0x100087a03]
19 ??? (Adobe Photoshop CC + 555879) [0x100087b67]
19 ??? (Adobe Photoshop CC + 582890) [0x10008e4ea]
19 ??? (Adobe Photoshop CC + 6254700) [0x1005f706c]
19 ??? (Adobe Photoshop CC + 604834) [0x100093aa2]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17506899) [0x1010b2253]
19 OWLWidgetShow + 491 (AdobeOwl) [0x103fafc99]
19 ??? (AdobeOwl + 308931) [0x103fb06c3]
19 ??? (AdobeOwl + 256710) [0x103fa3ac6]
19 ??? (AdobeOwl + 161506) [0x103f8c6e2]
19 ??? (AdobeOwl + 334704) [0x103fb6b70]
19 ??? (AdobeOwl + 330364) [0x103fb5a7c]
19 ??? (AdobeOwl + 332051) [0x103fb6113]
19 ??? (AdobeOwl + 848852) [0x1040343d4]
19 ??? (AdobeOwl + 849218) [0x104034542]
19 ??? (AdobeOwl + 861426) [0x1040374f2]
19 ??? (AdobeOwl + 474217) [0x103fd8c69]
19 ??? (AdobeOwl + 586520) [0x103ff4318]
19 ??? (AdobeOwl + 551259) [0x103feb95b]
19 ??? (AdobeOwl + 549120) [0x103feb100]
19 ??? (AdobeOwl + 505385) [0x103fe0629]
19 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1511 (AppKit) [0x7fff86d3dd61]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 187 (AppKit) [0x7fff86f3ba5b]
19 ??? (Adobe Photoshop CC + 24444340) [0x10174fdb4]
19 ??? (Adobe Photoshop CC + 17503868) [0x1010b167c]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17504358) [0x1010b1866]
19 ??? (Adobe Photoshop CC + 1000653) [0x1000f44cd]
19 ??? (Adobe Photoshop CC + 557849) [0x100088319]
19 ??? (Adobe Photoshop CC + 631924) [0x10009a474]
19 ??? (Adobe Photoshop CC + 7065255) [0x1006bcea7]
19 ??? (Adobe Photoshop CC + 6973579) [0x1006a688b]
19 ??? (Adobe Photoshop CC + 24625641) [0x10177c1e9]
19 ??? (Adobe Photoshop CC + 23160896) [0x101616840]
19 ??? (Adobe Photoshop CC + 23142888) [0x1016121e8]
19 ??? (Adobe Photoshop CC + 6402318) [0x10061b10e]
19 ??? (Adobe Photoshop CC + 12770453) [0x100c2dc95]
19 ??? (Adobe Photoshop CC + 12825102) [0x100c3b20e]
19 ??? (Adobe Photoshop CC + 12705907) [0x100c1e073]
19 ??? (Adobe Photoshop CC + 12707913) [0x100c1e849]
19 ??? (Adobe Photoshop CC + 12043716) [0x100b7c5c4]
19 ??? (Adobe Photoshop CC + 12044044) [0x100b7c70c]
19 ??? (Adobe Photoshop CC + 12048998) [0x100b7da66]
19 ??? (Adobe Photoshop CC + 12136260) [0x100b92f44]
19 ??? (AdobeCoolType + 352967) [0x104b5e2c7]
19 CTCleanup + 723399 (AdobeCoolType) [0x104c17245]
19 CTCleanup + 388274 (AdobeCoolType) [0x104bc5530]
19 CTCleanup + 388431 (AdobeCoolType) [0x104bc55cd]
14 CTCleanup + 723688 (AdobeCoolType) [0x104c17366]
14 ??? (AdobeCoolType + 74581) [0x104b1a355]
14 CTCleanup + 325358 (AdobeCoolType) [0x104bb5f6c]
14 CTCleanup + 324094 (AdobeCoolType) [0x104bb5a7c]
14 CTCleanup + 1024875 (AdobeCoolType) [0x104c60be9]
14 CTCleanup + 1023752 (AdobeCoolType) [0x104c60786]
14 CTCleanup + 1003223 (AdobeCoolType) [0x104c5b755]
14 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
14 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
14 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
14 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
14 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
14 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
6 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
6 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
6 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
2 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 299 (libFontParser.dylib) [0x7fff8b4f61bf]
1 memmove$VARIANT$sse3x + 33 (libsystem_c.dylib) [0x7fff852a6209]
1 <executing in user space>
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 236 (libFontParser.dylib) [0x7fff8b4f6180]
1 reallocf + 18 (libsystem_c.dylib) [0x7fff8530a96c]
1 realloc + 125 (libsystem_c.dylib) [0x7fff852d2cbc]
1 szone_size + 177 (libsystem_c.dylib) [0x7fff852d441b]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 65 (libFontParser.dylib) [0x7fff8b4f4a9b]
1 TResourceFileDataSurrogate::operator=(TResourceFileDataSurrogate const&) + 47 (libFontParser.dylib) [0x7fff8b4f4af9]
1 free + 199 (libsystem_c.dylib) [0x7fff852d28c8]
1 szone_free_definite_size + 1071 (libsystem_c.dylib) [0x7fff852d8458]
1 <executing in user space>
2 TParsingContext::DoParse(TParserDictionary const*) + 267 (libFontParser.dylib) [0x7fff8b4f135b]
1 TParsingContext::GetFixedArray(int*, unsigned int) + 1 (libFontParser.dylib) [0x7fff8b4f4f07]
1 <executing in user space>
1 TParsingContext::HandleReaction(int) + 4307 (libFontParser.dylib) [0x7fff8b4f367f]
1 TParsingContext::DoEncoding(TEncodingProtocol*) + 410 (libFontParser.dylib) [0x7fff8b4f3f1a]
1 TParsingContext::InterpretInteger(char*) + 112 (libFontParser.dylib) [0x7fff8b4f3d20]
1 strtol_l + 13 (libsystem_c.dylib) [0x7fff8530cebf]
1 <executing in user space>
1 TParsingContext::DoParse(TParserDictionary const*) + 743 (libFontParser.dylib) [0x7fff8b4f1537]
1 TParsingContext::SkipTo(Token) + 96 (libFontParser.dylib) [0x7fff8b4f188a]
1 TParsingContext::GetToken() + 1736 (libFontParser.dylib) [0x7fff8b4f1f9a]
1 TParsingContext::ScanString() + 460 (libFontParser.dylib) [0x7fff8b4f3aea]
1 <executing in user space>
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff8b4da351]
6 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
6 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
6 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
6 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*6 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*6 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*6 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*6 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*6 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*6 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff8b4da7db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
5 CTCleanup + 723728 (AdobeCoolType) [0x104c1738e]
5 CTCleanup + 847613 (AdobeCoolType) [0x104c3577b]
5 CTCleanup + 832864 (AdobeCoolType) [0x104c31dde]
5 ??? (AdobeCoolType + 41324) [0x104b1216c]
5 ??? (AdobeCoolType + 31271) [0x104b0fa27]
5 CTCleanup + 1022127 (AdobeCoolType) [0x104c6012d]
5 CTCleanup + 1016665 (AdobeCoolType) [0x104c5ebd7]
5 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
5 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
5 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
5 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
5 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
5 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
5 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
5 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
5 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
5 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 54 (libFontParser.dylib) [0x7fff8b4f4a90]
1 TResourceFileDataSurrogate::TResourceFileDataSurrogate(TResourceForkSurrogate const&, unsigned int, short) + 42 (libFontParser.dylib) [0x7fff8b4e1764]
1 operator new(unsigned long) + 34 (libstdc++.6.dylib) [0x7fff83fd9347]
1 malloc + 41 (libsystem_c.dylib) [0x7fff852d2bd7]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff852d2183]
1 _spin_lock$VARIANT$mp + 13 (libsystem_c.dylib) [0x7fff852a7f6d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 409 (libFontParser.dylib) [0x7fff8b4f622d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 342 (libFontParser.dylib) [0x7fff8b4f5c5e]
-
Adobe Photoshop CS4 has stopped working
I recently purchased and installed Adobe CS4 Design Premium for my new sony vaio LV. Right away I noticed that Photoshop and Bridge do not have the proper logos in the application list. Once I opened Photoshop (64 bit) It seemed to work fine. I opened and image file, but when I tried to add and edit text, the program became inactive and Windows popped up to say that the program had stopped working. Windows then checks for a solution to the problem, determines nothing and does not present an error report. I can't seem to keep the program open long enough to perform even one task. I saved/attached 2 screen shots in word.
Could a bad install explain why mine has "stopped working"? I've had to install it twice because I keep getting that message, and I've had to re-install it twice because of having to do a couple system recoveries. I'm tired of calling Adobe to tell them that I need to re-register my software! I don't understand why I keep getting that message.
And, fwiw, if I first open the non-64bit version, then close it, the 64bit version will open without that message. What gives? I've also run the cleaner, and that helped for a little while, but started getting the error again. -
ITunes 10.6 has stopped working on windows 7
I just bought this Lenovo H415 desktop with windows 7 home premium.
I installed a earlier version of iTunes and it worked fine. Then I updated it to the latest 10.6 version, and it gives me the following error after I click "agree" for the agreements whenever I start it.
iTunes has stopped working
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.6.0.40
Application Timestamp: 4f56cf56
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf45322
Exception Offset: 660a1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
I tried reinstalling it, and I also tried to uninstall it and install it in a newly created admin user account. But I am still having the same problem when starting iTunes.
Please help. Thanks.Hello,
I've been unable to use my iTunes ever since upgrading to v10.6 Today with the new roll out of v10.6.1 I ran the fresh update hoping the issue would be resolved... After the update, Same CRASH issue at opening... I was able to FIX this on my own after messing around with an extremely confusing support article. http://support.apple.com/kb/TS1717
Try doing this troubleshoot and see if it helps you, it worked great for me! After I moved the first folder location listed below, my iTunes was fixed! I have since deleted that folder I had moved earlier and iTunes it's still working like a charm. I've also re-wrote the instructions for you more clearly then apple did.
Remove iTunes Preference files
Some of the files that iTunes uses to store it's settings and preferences may be unusable and cause issues. iTunes has two folders where it's preferences are saved. Move one of the folders to another folder location ie. (my documents, etc.) and try opening and running itunes to test. This is to see if the issue persists after removing these files. If the issue does not persist, simply delete the moved folder and enjoy using iTunes! However, If the issue still persists, move the folder back to where it was originally and try the same process again, this time moving the second folder. The location for the two preference folders are:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Really hope this helps you! -
Hi,
I have a PC running Windows 7 - 64bit OS. I have had iTunes installed since the beginning of the year on this computer and have not had any trouble with it except actually using iTunes but that is a different issue. The other day I inadvertently downloaded "Tuneup" which I don't want or need. I firstly want to say I have no concrete evidence that Tuneup has led to my problems. It may be coincidental that Tuneup and my problems appeared together.
Tonight when I started iTunes, Tuneup took over a quarter of the screen on the right side. I closed this program. When the list of tracks was ready to be loaded from the CD and I went to" file" - "get info" option the message "iTunes has stopped working" would appear. Closing this message resulted in iTunes shutting down. I should say that before I closed the message the computer had essentially ground to a halt. The other curious thing was the behavour of the mouse pointer on the screen - the only place where it was visible was in the "iTunes has stopped working" box. Moving it out of the message box resulted in it disappearing. It would reappear if it were caused to wander into the message box.
I subsequently removed Tuneup (control panel, programs and features, etc...) iTunes had not improved. I then deleted iTunes, firstly saving the library to a file on the desktop. Then I did a fresh(?) install of ITunes but there seems to be no change. A curious thing was even though I had deleted iTunes through the control panel the library was still there as if I had done nothing. The whole thing is a complete mystery and extremely galling.
If someone has had a similar problem I would really like to know what the fixes were.
Thanks for "listening".
Cheers,
Grant Andrews.I had a similar problem. I'm using 64bit Windows7. The following solution worked for me:
COPY QTMovieWin.dll
FROM c:\program files (x86)\common files\apple\apple application support\
INTO c:\program files (x86)/iTunes
Also, reinstalling Quicktime has worked for others having this same issue. -
"Mobile Device helper has stopped working" after installing most recent
OK. Like a thousand other threads that have been posted over the past week or so on this topic and having tried most of the suggestions, I find myself at a loss.
After most recent update (which I installed on Monday) from 3.1.2 to 3.1.3 all **** has broken loose between my *iPhone, iTunes & Outlook*. This all came to light just hours after the install. . . . I noticed that my phone wasn't syncing - at all, it just "hung" there then I went into my contacts in Outlook - gone. . . UGH, EEK, OK, so they're still on my iPhone BUT I can't get to them in Outlook. After loosing most of yesterday and all of today I am at the mercy of someone who might know how to resolve this issue.
_*Steps I have taken :*_
I have un-installed and reinstalled iTunes 5 times, no luck, I've restarted, yada yada yada. I've hidden my Norton's Internet Security, allowed iTunes, etc. *Still no luck*. Take in mind, all was great after months of perfect syncing, etc. no problems whatsoever . . .
*The two messages that I continue to get when I open iTunes and connect my phone:*
1) "Mobile Device helper has stopped working"
2) " Unable to load data-class information from Sync Services. Reconnect or try again later".
The most recent error message under "Problems Reports & Solutions" on my start menu read:
Product: MobileDeviceHelper
Problem: Stopped working
Date: 4/7/2010 3:42 PM
Status: Not Reported
Problem signature
Problem Event Name: APPCRASH
Application Name: AppleMobileDeviceHelper.exe
Application Version: 16.691.14.1
Application Timestamp: 4ba3b8fe
Fault Module Name: CoreFoundation.dll
Fault Module Version: 1.550.17.21
Fault Module Timestamp: 4b8cb530
Exception Code: c0000005
Exception Offset: 0000db6b
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
This is the same message that I have received the last 10 times under Mobile Device Helper.
*Please PLEASE please*, does anyone know how to resolve this problem?
*Thank you SO MUCH for any insight.*
-signed, UGH!!!Hi,
I have had the same experience... uninstalled and reinstalled iTunes and all Apple components only to now be in a position where I can't sync my iphone at all (before I started trying various solutions I could still sync music... now nothing!) and I continually get the messages "mobile device helper has stopped working" and then "iTunes was unable to load dataclass information from Sync Services. Reconnect or try again later".
I even tried reinstalling iTunes 9.0 but somehow I don't have the old library saved - means I lose all the ratings, playlists etc.
Really frustrating and disappointing. -
Firefox update on Nov 6th at 6:32pm to 33.0.3 (20141105223254) and since I've been getting a Micro Soft Windows system message saying "SystemK Module has stopped working". It appears to be generated from Firefox. I am running a HP Pavilion DV6748US with Windows Vista that is current on pushes from Micro Soft. I also run a current and updated version of Norton antivirus. Please provide direction to fix this error and if it is not affiliated with Firefox please indicate so. Thank you.
Hi dtenholder, I'm sorry to hear that you are having problems with the new update. I believe a while back I had a similar problem. At the time I didn't know what to do.
So just to make sure we are on the same page, when you click on Firefox you computer then has a popup box saying "SystemK Module has stopped working". If so I know how to fix this.
What you are going to need to do is remove Firefox from your computer. First you are going to want to uninstall Firefox. Next you are going to want to delete the Firefox installation folder (located in one of these folders by default):
C:\Program Files\Mozilla Firefox
C:\Program Files (x86)\Mozilla Firefox
After that download and instal a new copy of Firefox. Some good news is that a clean install will not delete your bookmarks, saved passwords, add-ons or other personal information. If you need any new information you can [http://mzl.la/1qP0CYM click here] .
Hope this helps. If you need any more information or this does not work for you please let me know. -
"Adobe elements has stopped working."
I've received the error "Adobe elements has stopped working" and then the program closes. It has happened numerous times and now happens more and more often. Does anyone have any fixes for this?
I've been having the same problem.
Win7 64bit 8GB RAM, 500GB free hard drive space. All Win updates in place on a regular basis (last time was 2 days ago).
I often get the "stopped working" popup message on my desktop right after I close the program (well, yeah, I would hope it would stop working when I close it) and also increasingly get it on the desktop when I open the program (before the PE12 screen opens). This latter popup "stopped working" message will persist until I close the popup window, even though the program is working just fine.
The most occurrences of actual crashes seem to be when doing a lot of titles (new or editing existing), when saving, and when exporting.
For awhile it seemed (very subjectively) that rendering the project before saving or exporting possibly helped reduce the number of occurrences, but just now the "stopped working" message popped up and the program quit while I was rendering (got about 80% through).
This time I checked the "check online for a solution" box, but to no avail--there was a brief period while Windows searched online, and then the program shut down anyway.
I've tried rebooting, making sure other programs were closed, etc. but nothing really seems to have much effect. The same project will save or export just fine on one occasion, then if I so much as change a word in a title it will become unstable. The entire project is 26 minutes long. One video track (2) with titles, one main video track (1), one audio track (mostly empty) of ambient sound with the video, one sound track.
I will try Steve's suggestion of Ctrl-Alt-Shift for awhile on opening. (This helps when PSE tools freeze up.) Thanks for the tip! -
Skype 7.5 has stopped working on Windows 7
Hello everyone
I keep getting the "Skype has stopped working" error message whenever I start Skype. I'm using Windows 7, updated with all the recent updates. Skype was working fine up until yesterday (it crashed occasionaly, but was useable. I have tried reinstalling Skype, but it didn't help.
I have provided the error log. Thank you in advance to all who read this and I hope that someone can help me.
Attachments:
error log.png 58 KBTry to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder. -
"Adobe Media Core CS6 has stopped working" error.
I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?
I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem. -
Adobe Flash Player installer/uninstaller 10.1 r82 AND 102 has stopped working
Hi there,
First time I've used these forums and I am a bit computer illiterate, so apologies if I come across a bit stupid!
I am using the following systems:
Windows Vista (32 bits I think)
IE 7
Adobe / Flash v 10.1.82.76
I was trying to install iTunes on the weekend and was having trouble, so Apple suggested I delete my Local Temp Files and all Apple apps, which I did.
Since then, when I try to access most internet sites, I encounter the following error message:
'Adobe Flash Player installer/uninstaller 10.1 r82 has stopped working'. I have the option of getting Windows to check the problem or closing the problem, whichever option I select I just go round and round in circles as it keeps coming back to the same error message. As a result, I can't access most websites as the page just freezes and I eventually have to close IE.
I understand this to be a common problem as I've done a few google searches and have come across others with the same problem and have tried various solutions without success.
I have tried to download Adobe uninstaller (via another PC and saving it on to disk and then onto my desktop), but when I try to run this as administrator I get the following message;
'Adobe Flash Player installer/uninstaller 10.1 r102 has stopped working'.
I am at my wits end, if there is anyone out there that can help it would be appreciated.
Thank you.NO, just a windows pop-up with the message:
"Microsoft Windows
Adobe Flash player Installer/Uninstaller 10.1
r85 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."
And then just the option to "close program". This happens at the point of me trying to install the
program from the saved download on my desktop, directly through a website or any other method I've tried.
Thanks -
"iTunes has stopped working" grrr, any help?
Well this happend last night. i had just gotten a bunch of songs and i was putting them on itunes, everything was fine. i always need to create an ACC version of everything as my music is saved on to an external hard drive (if thats not plugged in iTunes cant find the music, therefor cant play my music.) and then a pop up messege from windows said "iTunes has stopped working" and it didnt give me any other choice but to close the program. i tried a few more times before looseing my paticence and gave up and turned of the laptop. then today i found an album i wanted to put on, i put in the disk worked fine i could listen to the music clicked import CD then came up with the annoying messege again
now i am really annoyed and i just want to get my itunes working, without loosing all my music. any help? thank youi always need to create an ACC version of everything as my music is saved on to an external hard drive (if thats not plugged in iTunes cant find the music, therefor cant play my music.) and then a pop up messege from windows said "iTunes has stopped working" and it didnt give me any other choice but to close the program.
First we need to check your precise version number, Katy. In iTunes, go "Help > About iTunes", and wait for the version number to scroll up from the bottom of the screen.
If it says *iTunes 10.1.0.54,* we need to update you to iTunes 10.1.0.56. The 10.1.0.56 version may not show up for you in Apple Software update, so you'll probably need to get the 10.1.0.56 installer from the Apple Website, as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591] -
Acrobat Distiller has stopped working (not 30 day issue)
I've been running CS6 on my Windows 7, 64 bit machine since at least October. I had the 30 day issue at the 30 day mark, but resolved it and it's worked flawlessly for months after that. Now, I get an error message that says Acrobat Distiller has stopped working. My only option is to close that window. Acrobat continues to work to read, edit and save an already created PDFs. Here are where I experience errors.
I can create a new PDF within Acrobat. If I click "Create PDF" then choose a Word Doc, it gives me at least two times the error message that Acrobat Distiller has stopped working. If I keep closing that message, eventually the pdf will have been created and will be in the Acrobat window and the file will be saved.
I can't print to PDF at all. When I try from within Acrobat, I see a little window that says it's checking fonts, then the Distiller stopped working error message. When I try printing to pdf from other programs (have tried Word, Firefox), crashes. It could be a one page document with just text, or something with pictures - no go. I just tested it again - now Acrobat is not responding. I can't end the Acrobat process - have tried closing the window, and saying end process, tried ending Acrobat from within task manager, tried ending the acrobat and acrotray processes - multiple times in Task Manager and Acrobat won't close.
I don't know how to fix this. I've checked to make sure Acrobat was updated; I've updated my Windows; I've reinstalled Acrobat. Nothing fixes it.
When I run Acrobat Distiller, it freezes seemingly in the midst of checking fonts. Here is the text of the problem details section of the error message I get:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any advice?
RoxyI think I may have fixed my problem... I am no longer seeing the Distiller stopped working pop up and I am now able to print to PDF
Win 7 Ultimate 64 bit
My Fonts and program are all installed on the same drive thus preventing me from gaining access to Distiller to change the settings. Windows would not let me make any changes to the Default Font folder.
This is what I did...
Not knowing which font(s) where causing the problem, I moved all but protected fonts (automatically labelled) from the Window's Font folder and placed them in a temporary folder.
I restarted Distiller DC and great news...the program did not crash and I was able to change the settings to temporarily not include the Windows Fonts .No more pop ups and I can now print to PDF!
What I am going to do..
Through the process of elimination, I will gradually restore the fonts I removed from from the Window's folder to find the culprits(s)
Once I am satisfied that the problem Font(s) are found and no longer included in the Window's Font folder, I will change the settings in Distiller back (permanently) to include the Window's Font folder.
In closing, and because so many others are having the same issues, I really do think it would be prudent for Adobe to make the necessary adjustments to their program(s) to prevent this kind of issue.
Thanks
Kathy -
Adobe Reader (9.4 / 10.1.1) has stopped working
I use Adobe Reader extensively in my occupation. A few days ago I updated to 10.1.1 and soon was unable to open .pdf documents. Error message was "Adobe Reader 10.1.1 has stopped working". I uninstalled 10.1.1 and reinstalled Adobe 9.4 - it opened a few documents and then started coming up with error message "Adobe Reader 9.4 has stopped working". Adobe reader is critical to my occupation and I've now lost nearly 2 days productivity.
Am running Windows 7 32 bit.
Anyone got any solutions for me?NO, just a windows pop-up with the message:
"Microsoft Windows
Adobe Flash player Installer/Uninstaller 10.1
r85 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."
And then just the option to "close program". This happens at the point of me trying to install the
program from the saved download on my desktop, directly through a website or any other method I've tried.
Thanks
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