Saving issue in CS6 Extended

For some reason, some times when I am saving a file I will get an error message stating that the "file cannot be saved as it is in use by another program". The problem lies in that there is not another program open, let alone running the file that I am currently using. Many times Bridge is the only other program even running.This doesn't happen all the time, but more often than not and it is incredibly frustrating because I end up having to attempt to save at least 3 times before it decides to actually do the deed and nothing will have actually changed. No programs closed or anything, just at least 3 seperate attempts to save before it does. I would appreciate any advice or fix, this has been going on since I purchased and after a couple months and a few updates I just don't know what else to do.

Sometimes you get this message if you have Windows Indexing checked and it is in the process of indexing. Sometimes that can take a long time.
Unless you like the indexing function you might want to disable it, at least for you image files, and see if that solves problem.

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Saving issues with CS6

Is there an issue with saving in InDesign CS6? I keep trying to want to "Save" after I make a slight change and the software keeps trying to "Save As" and create a new file. I will not allow me to save over the old file and it's annoying the hell out of me.

No 3rd party plug-ins. I don't have any utilities running in the background.
The read only issue I think is the reason. I'll check on it and get back to you on what I find.
If this is the cause, then would this be a bug with ID? Why would a file I created on an accessible drive on my desktop or server open up as a "Read Only"?

File Info not saved (.gif) (Ps CS6 Extended, Mac)

I'm not certain that I've been building my workflow properly before, so if this was not supposed to be supported, I'm open to that possibility:
Modifying the "file info" for a gif file (in my case, "General" tab, "Document Title" and "Description") doesn't actually get saved with the file - or, at least, if it is saved, it's not visible when re-opening the file.
I believe that I understood that metadata for .png format isn't supported, but I thought that .gif was.
(Test case is easy: open .gif file, add a Title and Description, save, and re-open - information is gone).
Thanks for any help anyone has...

hi Chris & thank you for your response
it doesn't seem possible to add File > Info to a .png image in Photoshop itself. i've tried it a few different ways.
(shoot, actually i should try adding it again in Ps to a .png file and then see if Bridge can read it. hmmmm??)
in an other thread: [ http://forums.adobe.com/message/5642141#5642141 ] Gene told me that i could select Copyright and Contact Info from the Metadata drop down menu in the Save for Web panel to add the info to a .png image but this didn't work.
i don't know if Ps is having one of its "fits" or what but nothing seems to be working.
after a bit Gene was able to tell me that i can add File Info to .png files in the Bridge Cs6 or CC (no idea what the difference is between Ps Cs6 and Ps CC) and so i tried that and it worked.
however, it appears that Ps still cannot read the data/info when the .png image is opened in Ps itself. Only readable in Bridge.
which brings me to an other Q ... what's the point of Copyright info that can't be read? i am not being sarcastic i just really don't understand. granted, i need to read up on this topic but was hoping you could share your thoughts/knowledge w/me oh, and if you have any handy links i would also much appreciate it. thanx 4 ur help!!

File saving issues in CS6

I have recently upgraded from CS4 to CS6. After editing a jpeg, I try the Save As command and recieve this message...."could not complete the Save As command because there is not enough memory RAM"
I also notice that all my images are at 72 dpi, is this going to affect image quality? I shoot in the largest file possible when taking the photographs. Help, I feel like I no longer understand photoshop

You can do that no problem.
Here is short list of approved cards. Not entirely accurate, but good start.
Note: Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model. (Laptop and desktop versions have slightly different names.)
nVidia GeForce 8000, 9000, 100, 200, 300, 400, 500 series
nVidia Quadro 400, 600, 2000, 4000 (Mac & Win), CX, 5000, 6000
AMD/ATI Radeon 2000, 3000, 4000, 5000, 6000, 7000 series
AMD/ATI FirePro 3800, 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900
Intel Intel HD Graphics, Intel HD Graphics P3000, Intel HD Graphics P4000
Note: ATI X1000 series and nVidia 7000 series cards are no longer being tested and are not officially supported in CS6 – some basic GL functionality may be available for both these cards.

Saving files in Photoshop CS6 Extended (Mac)

I just got Photoshop CS6 Extended (Mac) and am unable to save files (eg .psd) as a .jpg -- if I select the JPEG option, although that is ticked, it appears in the filename above as .gif or .eps WHY?? Also, why do I have to select 'Enable' and scroll down a huge list to 'All Readable Documents' before I can open, say, a JPEG? I've never had to do this in previous versions (and I've been using PS since v.2 -- not CS2 -- !) I am in RGB and 8-bit and the images are flattened. This is most frustrating. . .

Restoring/trashing the Preferences can alleviate some unexplainable Photoshop problems, but make sure all customized presets like Actions, Patterns, Brushes etc. have been saved before performing that routine.
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Need help saving layer styles Photoshop CS6 Extended for Mac (Mountain Lion)

I have been trying to learn Photoshop. I am using Photoshop CS6 Extended on a Macbook Pro (Mountain Lion). My Adobe software has been updated. I have been doing tutorials using a lot of layer styles. In one of these tutorials, it was suggested that if I would possibly want to use the style again that I should save it. At this point I had entered all my layer styles info and was still in the window with the list of layer styles on the left (bevel and emboss, drop shadow, etc., and the "New Style" button on the right. I clicked on the "New Style" button and when another window popped up asking me to name the style, I named it. When I looked at my styles in the styles panel, I saw the little button for the new style. I saved my graphic and closed it. Later I wanted to apply this style to text in another graphic. The style was used on text originally. When I clicked on it though the style didn't look the same. Upon investigation, a couple of setting under Bevel and Emboss had reverted to defaults. They were different numbers when I saved the style. I could go back in and change these two numbers and get the same results, but I don't understand why these numbers changed on their own -- why the style didn't completely "save." Is there something I have done wrong, or is this some kind of bug? Any help would be greatly appreciated! Thank you in advance!

Thank you very much for your reply! Yes, both documents were at 72 resolution. This morning I tried to save yet another style (same resolution document). It worked when I used it the first time. Then I switched to the other style I had saved. That one took some of the bevel and emboss settings from this morning's style. The numbers which will not save are the angle and altitude under the shading section. Just now I made another document (text at 72 resolution) and both styles had changed these numbers to 120 and 30. Is this something I am doing wrong? I am trying to use text of a similar font and size. I updated my software last night in the hopes that that would help. This morning I reset preferences. Don't know what to do! Thanks for helping me!

Illustrator CS6 saving issue!

Hi,
I(and my colleagues) am having an Issue with CS6 when saving files. This has only happened over the past week or so yet we are unable to find a solution and need some help.
When saving a file using the 'Save' option (not 'Save As') the file is not staying at the size of the artboard as it should, it is however being aurtomatically cropped down to the actual artwork size. This is causing issues with the Process we work with as we need the file to stay at the artboard size.
If I click 'Save As' and change the Adobe PDF Preset to 'Press Quality' then this works, however this means that every file we save(which is quite alot in a day) means we have to go through the 'Save As' option and manually change each save.
Does anyone know why this has suddently started to happen with our Illustrators and do you know how to fix this so that it stays at the Artboard size when 'Save' is used?
I appreciate any help anyone can give on this.

Having the same problem with artboards and pdf's. Here is a screen shot of the issue.
PDF in Illustrator CC
Same PDF opened in Acrobat.
Any ideas?

Adobe Photoshop CS6 Extended Activation Issue

After installing Adobe Photoshop CS6 Extended with the Serial Number, it became Trial version. Telling me to insert Serial Number every so often. Any Solution?

Got Light? I believe you have already responded to the correct thread regarding this difficulty at http://forums.adobe.com/thread/1087970.

Photoshop CS6/Extended Issues

Anyone know whats wrong with the Photoshop CS6/Extended Download? It starts and remains at 0.00MB and its not my internet. Ive downloaded other files just fine * Attempted * its just the CS6.
ive tried on different computers at different IP's and still nothing.
Help!

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

CS6/CS6 extended issues

For the last month everytime I open Photoshop CS6 I get a window asking me to have a free trial to Photoshop CS6 extended. I keep shutting this down and CS6 usually opens. Now the trial period has ended I can now not open CS6 at all. Help please. I am using an iMac with Mountain Lion.

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Downloading, Installing, Setting Up forum, where you'll get more specialized help.

Adobe Cloud and CS6 extended trial.

I bought CS6 recently and it is registered in my name. For some reason I found myself on a trial of Adobe Cloud and CS6 extended which I do not want. The trial has finished but when I try quitting it, it will not allow me to use my CS6. How do I get round this problem?

Hi Livlah-T,
Everything looked normal with your account but it didn't appear you had completed the 30 day license check.
My recommendation would be
- Launch Adobe Application Manager from either the Start menu (Windows) or Applications folder (Mac) and install all available product updates.
- Once this is complete launch whatever product was showing up as a trial and click the "License this software" and sign in with your Adobe ID.
If the next time you launch the product it is still coming up as a trial, you might try creating a new administrator account and going through the "License this software" process again
Windows 7 - http://windows.microsoft.com/en-IN/windows7/Create-a-user-account
http://social.technet.microsoft.com/wiki/contents/articles/create-a-new-user-account-in-wi ndows-7.aspx
Windows 8 - http://windows.microsoft.com/en-IN/windows-8/create-user-account
10.7 - http://support.apple.com/kb/PH4600
10.8 - http://support.apple.com/kb/PH11468
and double-check nothing is interfering with the 30 day license check process
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Ensure you can reach
https://lm.licenses.adobe.com
and nothing is blocking access such as the hosts file or firewall software
Hope that helps,
-Dave

How can I capture a single video frame and save as an image in PS CS6 Extended?

I have checked similar posts on this subject, but I have a problem doing this:
I "File>Open" a video clip [.m2ts file type] into PS CS6 Extended.
PS sets the "Pixel Aspect Ratio" for "HDV 1080/DVCPRO HD 720 (1.33)"
PS then warns of "Pixel Aspect Ratio Correction" for preview purposes only, and that it should be turned off for maximum image quality.
I advance the "Timeline" to the specific frame I wish to capture.
I simply "File>SaveAs" for a JPG image - as has been suggested.
Both the On-screen and saved images are grossly pixelated at 1440 x 1080.
Furthermore, the saved image is an incorrect aspect ratio - regardless of how I have the "Pixel Aspect Ratio Correction" set.
It produced a jpg image size of 1440 x 1080 at 635 KB.
I clearly do not know what I am doing...
Have I missed a process - either with the file type I open, or once opened in PS CS6 and set to the desired frame?
Adobe Bridge will display each frame in a high-quality preview - which I could be happy with, but found no capture/save tool there.
I went back to the software that came with the video camera and saved a frame image from the video clip just fine.
It produces a jpg image size of 2304 x 1296 at 2.63 MB with the correct aspect ratio.
After you stop laughing ... can you let me know what I really need to do to get the correct result in PS CS6?

Place the playhead on the frame you want as a still. Then in share window choose location Save Current Frame. You can then select options such as Jpg, PNG etc.

Can Photoshop CS6 Extended save uncompressed DICOM files?

In CS4 and CS5 Extended layered documents saved as DICOM (.dcm) were uncompressed and could be opened in another imaging program that I use frequently (ImageJ) without complaint. It appears that CS6 Extended saves DICOM files in a compressed format which cannot be directly opened in ImageJ and, as I recall, some other DICOM viewers.
Does anyone know if there is a way to change to uncompressed DICOM saves? I've looked for save options, but cannot see anything relevant.

Monitor the file I/O with tools like Sysinternals' System Monitor and check what's causing the problem. Could be a mundane permissions problem with your temporary folders or otehr resource problem.
Mylenium

3D in CS6 extended is not showing up on my computer with a geforce gtx 750 ti on windows 7 home premium

Like I said the 3d menu is not showing up on photoshop cs6 extended edition my specs are the following:
CPU- Intel Pentium G3258 3.2GHz dual core
GPU- EVGA Nvidia geforce gtx 750 ti 2GBs DDR5
RAM- 8GBs DDR3
OS- Windows 7 home premium
if you need more specs than that just ask
It's not an issue with my photoshop version because I downloaded it to my brother's computer (much weaker than mine) and it ran with 3d
Please help.

Update your graphics driver or use an older version that does not use CUDA 6.0 and uses 5.0 so PS can detect it properly...
Mylenium

I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open. Help?

I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open. It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up. Any ideas from anyone?

Hi Steve -
I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere. Not in Application Folder. Not in the Finders Directory Files. I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there.
So - I'm assuming I need to uninstall CS6. Please list all the steps for me to uninstall so that I don't miss any CS6 files.
When I search in FINDER for CS6 uninstall- I see two icons - red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical) Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart). Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge?
Do I need to DEACTIVATE ANYTHING ANYWHERE?
DOES ANYTHING NEED TO GO INTO TRASH.
I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files. In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
Do you think if I reinstall I will run into this same problem again (BR not launching)? Is there anything I can do to prevent it? I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite. Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC?
Thank you so much for trying to help me resolve this issue. It is very frustrating to have an Adobe product that is not completely functional. Especially when the Creative Suites are so expensive. I appreciate all the time you've put into this issue.
Carole

Saving issue in CS6 Extended

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