Saving onto Apple Time Capsule, any Adobe program crashes, then machine crashes. Help.

The file actually saves, but the program crashes. This is happening mainly in Photoshop and Illustrator (CS6), and most of the time I am forced to restart my machine to get it going again as I try to force quit the program and the OS crashes.
Any thoughts?
I'm on a Mac Pro running on Lion, but it also happens on my Macbook Pro, also on Lion.
Cheers

Hi, there is a long years old thread on the apple forum about this problem, and neither Adobe or Apple seems to pay any attention to it. Hundreds (if not thousands) of users experience complete system lockup's when they try to save files from Illustrator, Photoshop, Fireworks, Dreamweaver, etc. CS4 through CS6 versions to an Apple Time Capsule wireless device whether connected by ethernet or not. The problem is exclusively happening on Adobe products and only on the Time Capsules (oldest or newest version of hardware and software). I just felt like writing about it because I crashed my Mac Pro desktop when saving from Fireworks CS6 to my brand new Time Capsule, went over to my Macbook Pro to continue to work and it locked it up as well. It is a complete system failure and you cannot do anything but turn off your computer and re-power up, even after force quit attempts on the offending Adobe products.
It is singularily the most frustrating thing I've ever encountered on a Mac, and the only time I have ever had it truly lock the system hardware. I only wish Adobe and Apple would pay attention to their forums and do something about it. Meanwhile what we all do is save our work to our desktops and then transfer it to the Time Capsule, and less than stellar user experience.
Thought I'd mention it - maybe if enough people know about the issues (which has reported countless times to both Adobe and Apple), it will get investigated and fixed.
BK

Similar Messages

I have a 2T apple time capsule and router. I bought a Hauppauge WinTV extender which allows regular TV to be broadcasted on a PC. The program allows streaming to a Mac or iPad, iPhone, etc. I need to open a port on the router to allow this to work.

I have a 2T apple time capsule and router. I bought a Hauppauge Win TV extender which allows TV to be broadcasted on a PC. The program allows for the TV to be streamed on a Mac, Iphone, Ipad. I need to access the router set up options to open a port on the router to allow this program to stream the TV to the Mac and Iphone. I do not know how to access the apple time capsule router to change the settings to open a port on the router. help please.

Firstly you do not need to open ports to stream locally.. there is no port block in local LAN.. only WAN to LAN. So there is a good chance it is not needed at all..
Opening ports on the TC I strongly recommend a v5 airport utility.. you can download one for windows if you don't have a Mac.. iOS version of the utility I am not sure but it will not work to do complex things.
In the v5 utility go to the NAT area, and click on port mappings.
Sorry I don't have a screen shot at the moment of the actual mapping page.. but simply put the IP of the device you want opened and the port.
There are plenty of posts with this info if you google.
But as noted.. this is purely WAN to LAN.. nothing else.

Thinking of purchasing an Apple Time Capsule to work with my new iMac. I only want it for general family use. Any comments?

Thinking of purchasing an Apple Time Capsule to work with my new iMac. I only want it for general family use. Any comments?

It should work just fine. You can see user reviews on Apple's web site, here is the URL:
http://store.apple.com/us/product/MD032LL/A/Time-Capsule-2TB?fnode=MTY1NDA0Mg

Apple Time Capsule and Comcast Internet.. a Relationship from HE77

Hello,
I cannot believe I have waited this long to ask for help from you guys, but here I am pleading for advice..
I have Comcast Internet, and Direct TV television service. I've been experiencing major issues with both but I think that I've realized the issue. My wifi signal with Comcast All in One or the seperate modem.router they tried SUCKED!!! But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on.
The reason why I brought up the Direct TV thing is bc I've had them at my house several times because my Whole Home Media Center simply would not stay online, and when it did, its speeds were so slow downloading on demand content. But, everything in my house is slow, not just Direct Tv. This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue.
My thoughts are this. I know that my Apple Time Capsule can put off 2.4 as well as 5ghz frequency. So my questions are:
Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
Should I just put the All in One in Bridge mode, and simply use the 2.4ghz and 5.0ghz from the Time Capsule to address this issue? How do i do that? Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency?
I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in) Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
I will but lunch and/or dinner for anyone that can help me get this working, i swear!!

But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on.
That will sure as anything mess up your wifi.
This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue.
Ah.. hard wired.. that is the solution. Do not use wireless for media streaming.. it is destined to fail.
Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
You cannot turn off 2.4ghz in the TC.. but that is unlikely to be an issue.
Bridge the TC.
Setup wireless to create a wireless network.. Use the same SSID as the Comcast all in one. Same security.. but use a different channel.. how you will do that with baby monitors x 2 I am not sure.. you may have to accept some overlap. There are only three non-overlapping channels, 1, 6, 11 .. pick the least signal one where you setup the TC.
Should I just put the All in One in Bridge mode
No you cannot do that. You can turn the wireless off though.
Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
That is why the unit cannot be bridged.. you will mess up the TV.
Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency?
Most old stuff.. only the most recent iphone and ipad are 5ghz. Most stuff requires 2.4ghz.
And there is an issue.. range of the 5ghz is poor.. you need high power wireless devices.. and none of the apple routers rate above mediocre. Even high power ones suffer dropoffs.
I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in) Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
To be honest it is not going to fix the basic problem.. you probably do not have enough internet bandwidth share.. but the more devices connected the lower time slice each one gets .. that isn't the main trouble though.. it is the efficiency also drops off. Apple routers have no QoS.. this is important.. some things need real time connections.. streaming media, voip, etc.
Other stuff doesn't .. uploading or downloading email or updates. It is important that a choked system has a way of getting the best out of limited resources.. and that is QoS Quality of Service.
Look at a better router.. I recommend Asus RT-N66U as having far superior range and handling QoS.
You should also do a proper site survey to see how much wireless signal you really have.. but again you run into trouble.. the baby monitors are not going to show up unless they are wifi based, which is unlikely.
Sorry but until you can finish with the baby stuff you are going to have to live with non-ideal world.

Why won't my Apple Time Capsule Let Me Transfer files over?

Ok so I'm using Vista and wanting to back up my data but my Apple Time Capsule won't allow me to transfer anything more than 4Gb at a time and Windows keeps displaying an error message saying there isn't enough space when there is clearly 990Gb left!
I have to press "skip" just to get rid of the message or else it keeps coming popping back up. But when I go to view the files the folders are there but not the files and if there is any files in there they are all corrupted and won't play/view properly.
Although I can save files to it directly if downloading something and choosing a location although it does tell me it may not be able to save anything larger than 4Gb although there isn't an option to format it to NTFS??
Please help

When I click on my 'libraries' file (where all my photos are saved) It just says "no items to display"- when there is!
If the reset did not work can you specify this more?
What do you mean with libraries file (Bridge is a browser reflecting the content of your system)
What OS do you use?

Can documents saved on my time capsule be accessed if not connected i.e. I am away from home and want to access documents saved on my time capsule

Can documents saved on my time capsule be accessed if not connected i.e. I am away from home and want to access documents saved on my time capsule

Yes, if you setup one of the methods.. see
https://discussions.apple.com/docs/DOC-3413
You must use a Mac for any of those.. if you want to use some other OS tell us.

How to setup apple time capsule with FIOSinternet and VZ router?)

Hello,
I have Apple time capsule and the VZ Router MI424WR. I current set up:
1. VZ router - wireless off, the rest is standard
2. Time capsule: Wireless on in Bridge mode
Result: Internet works but the wireless network is very in-stable. Airtunes is nearly not usable.
I searched in the Internet and there was several comments that is is not a good combination. Therefore it is recommended to convert the VZ router in a modem mode and use only the Time capsule as the router. I tried this several times I do not get it to work. I followed this procedure (http://data.agaric.com/node/2160) but then I need the PPPoE Account number and password. But there do I get this? The Verizon support was not really helpful.
Please, is there a good and complete description to solve that issue?
Thanks in advance
Moebius

Go back to your first setup ...
Verizon router with wireless turned off
Apple Time Casule with wireless turned on
Method 1:
With the Time Capsule in "Bridge Mode", if I remember correctly, you should connect the WAN port to one of the open ports on the Verizon router (I believe bridge mode also turns off the DHCP server on the Time Capsule, if not, find that and turn if off as well).   Change the addressing mode for the Time Capsule to "static" and assign it an address on the LAN which is not in use (choose something you know is out of the way but on the LAN -- I suggest 192.168.1.180 to start -- you can change it once you get everything working).
If it doesn't work this way for you, move the cable from the WAN port on the Time Capsule to Port 1 and try again.
Method 2:
This results in a router behind a router setup, but unless you have devices connected directly to the Verizon router, it shouldn't be a problem.
With the Time Capsule disconnected from the Verizon router, turn on "Connection Sharing" (not bridge mode) and make sure DHCP is enabled on the Time Capsule. You need to change the address range being used by the Time Capsule (which I think defaults to 192.168.1.x to another network -- I suggest, 192.168.2.x with a netmask of 255.255.255.0 and give the router an address of 192.168.2.1 on the LAN side. Now, connection the WAN port to one of the Verizon router LAN ports. If you had anything connected to the Verizon LAN ports, move those over to the LAN ports on the Time Capsule and reboot them.
Method 3:
This is the least desirable of the scenarios because it relies on Verizon's crappy radio in their router (the Time Capsule has a much better radio and support 802.11n as well as b and g) whereas Verizon's only support b/g.    Go back to the configuration for Method 1, but also turn OFF wireless on the Time Capsule and turn on wireless on the Verizon router.   Try both bridge scenarios described -- using the WAN port first and if that didn't work, then moving the connection to port 1.
There is no scenario where you can place the Verizon router behind the Time Capsule -- since I believe Verizon is using all MoCA connections for the WAN side of their connection (you'd have to get Verizon to convert you to ethernet WAN and then they would not support you most likely for any STB issues with your FiOS if the Time Capsule was between the ONT and their router ... so don't even bother wasting time there ... more headaches than it would be worth.
If you're still not sure exactly what each configuration screen on the time capsule should say, post some screen snaps (or the configuration settings/choices which you are unsure about and someone will likely know the answer here).

I want to take files from my PC (using a Seagate external hard drive) then plug this Seagate External hard drive into my Mac Book Pro and move the files from the Seagate External Hard drive onto my Time Capsule. I do not want to put these files on my Mac

I want to take files from my PC (using a Seagate external hard drive) then plug this Seagate External hard drive into my Mac Book Pro and move the files from the Seagate External Hard drive onto my Time Capsule. I do not want to put these files on my Mac. How do I do this? Where do I put these files on my Time Capsule? Will it affect the functioning of my Time Capsule?

Mixing files with data is not always great idea.
See info here.
Q3 http://pondini.org/TM/Time_Capsule.html
Why not just connect the PC directly to the TC by ethernet and copy the files over?
It is hugely faster and much less mucking around.
In windows load the airport utility for windows.. if you have not already as this will help you access the drive.
There is more info here.
http://support.apple.com/kb/HT1331

Can I use my Time Capsule to run programs?

I have a program that takes up a lot of disk space, is it possible for me to install it onto my TC and run it from there onto my MacBook Pro?

RosarioMC, Welcome to the discussion area!
If I understand correctly, you want to install this application on the Time Capsule's hard drive. Then launch the program from your MacBook Pro?
That should work but it may be slow to load and maybe even to run.
Does this application really take up a lot of disk space, or is it the data files that take up a lot of disk space?

How do I access the data saved on my time capsule? for example, if i try to view my photos it tells me that i have 2.4gb of photos and gives me the option to "view with iPhoto"....but when i click on "view with iPhoto" nothing happens... thanks!

how do i access the data stored on my time capsule? for example, if i try to view a photo, i get the option to "view with iphoto" but when i click on "view with iphoto" nothing happens. i'm having similar trouble openning up movies, music, etc. it appears as though the files exist / saved on the time capsule (because i can see how much storage they consume), but i can't open them. thanks!

Unfortunately, Apple removed the feature to "browse backups" in Time Machine backups of iPhoto a few years ago.
You have to restore the entire iPhoto library to a separate location to be able to "see" it, and then choose the specific images that you want use.
For complete details, see #15 in Pondini's excellent support document Time Machine -- FAQ. Check the information in the pink box there.
Frequently Asked Questions

My wifi goes down at least once a day and I have to unplug the time capsule and reboot it and then it works fine. Any idea why this is happening/what I can do to fix it?

My wifi goes down at least once a day and I have to unplug the time capsule and reboot it and then it works fine. Any idea why this is happening/what I can do to fix it?

I was having this problem while still using Mavericks -- it started after a Mavericks update last spring. During the initial Yosemite beta runs over the summer, it seemed to be fixed, but after the official launch in October, I had all sorts of problems keeping connected. Its gotten a little better, but still happens to at least one of my devices every day. Weird that we still cannot figure out why the connection keeps dropping on some devices, but not others, and then the next day, one of the devices that didn't disconnect the previous day will disconnect, but the ones that did disconnect, stay connected. It's just sloppy, poorly written software for technology that isn't working the way it should. If you turn off Continuity and Handoff on all your devices, you will probably see that everything stays connected. With those turned off on all devices, TC stayed connected to everything for over a month. The day I turned Continuity back on, all the problems started again. It had something to do with the bluetooth version being used, the wifi routine, and Apple's AirPlay technology not quite getting along with each other.

Creative Suite 5.5 loops the SLA when I try to open any Adobe program

Creative Suite 5.5 loops the SLA when I try to open any Adobe program. BIG time frustration.
Adobe Creative Suite 5.5 Premium,
Mac OX versions 10.7.5
processor 2.4 GHz Intel Core i7
Memory 4GB 1333 MHz DDR3
Here's what happened. I was trying to open a photo in Camera Raw from Adobe bridge and the entire system froze except for my mouse. I did a hard restart. After restarting if I tried to open any Adobe program it brought up the Service License Agreement/ Product Key. I agreed to the terms and service, the entered my key. after that the SLA kept looping back after I agreed. This is still happening. I uninstalled and reinstalled the Suite, but that did not fix the issue.

Thanks Jeff. I performed all the steps and CS 5.5 is still not working. A pop-up comes that says - "Install" can't be opened. You should eject the disk image.
I then moved all the install files to my desktop and another pop up comes up that says - "Install" can't be opened. You should move it to the Trash.
I installed a trial version of CS 6, and it ran smoothly.
The last resort will be to purchase a Creative Cloud license, but before I do that does anyone else have anymore ideas?

Apple Time Capsule Won't Stay Connected

After Verizon upgraded my router to the 9100EM my Apple Time Capsule Connects to the router but won't stay connected all the time. I have to go into router management console a couple of times a day and reboot it the restore connection. Time Capsule is connected to router by lan cable into port 1 of router. Time capsule set in bridge mode I believe. Just from time to time when I run Air Port Utility Time Capsule has green light but internet goes orange once i reboot I'm good for several hours then loses connection and have to reboot again. Tried looking for other settings to adjust but haven't found anything to help. If any body has any suggestions please help, it just gets old having to reset all the time

If you are using a Mac, which OS is installed?
Use Software Update to make sure you have all the latest updates.
Repair permissions.
Change your router (Airport) channel. Most times this all you have to do!

Help ReadyNAS NV+ as FTP server using Apple Time Capsule

I am setting this up for somebody else. I followed http://www.readynas.com/?p=1682 to configure the ReadyNAS RND4000 NV+ and then followed http://manuals.info.apple.com/en_US/Designing_AirPort_Networks_10.5-Windows.pdf starting on page 54 to limited success. At times I could log into the FTP server and it would Auth, but then timeout. Swapped it out with my Netgear WNR2000 and configured it and it works great. What am I missing on the Apple Time Capsule that only took me 5min to do on the WNR2000? Called Apple Care and they said they could not help since they do not provide phone support for FTP. I have spent nearly 6hrs on this and all I know is that I had it working within 5min using my WNR2000, but they really want to use their Time Capsule and I just can not get it to work.

FTP is a lot trickier than it looks and unfortunately opening ports even in a fixed range as you are doing on the readynas, (following that post you referenced). Did you open 5000-5020 for FTP?
As an odd co-incidence.. the apple utility uses port 5009 to access the TC.. when you forwarded ports in the area of the Apple Utility you may well have wreaked something. Try using different port range above 10,000.
I can understand why the Apple people would not talk to you.. they have deliberately left out ftp as a method of access to the TC.. but I have a suspicion that something else even inside it might be running ftp.. in which case when you port forward you might be messing up the internals. Or the internals are messing with you. To say nothing of the access to the internal server which could be blocked from remote access.. even if you forward the port. Apple phone support workers will have no idea about this stuff.
My recommendation for a windows network.. use a router that has normal http access. Keep the TC in the network bridged. You can get Netgear router cheap.
My other comment is, ftp has no security other than password.. it is open to man in middle attacks because passwords are sent in the clear. It is not really a great method of remote access unless you have a walled off ftp store that you don't care if others access. If you want to buy another router, get something that does vpn and use vpn to access the network.
BTW Apple do break things like vpn, ftp, telnet in some versions of their firmware.. this is a well known issue and happens across all the apple routers.. since Apple does not use those ports themselves they don't seem to give any great deal of attention to bug catching.. if you run apple network with apple products you won't need it.
eg
https://discussions.apple.com/thread/1435270?start=0&tstart=0
Do a google search for time capsule or airport (fundamentally the same thing).
I stick to my recommendation.. keep the TC as a bridged device... just buy another router.

What is best method to discard a used Apple Time Capsule

I have a Time Capsule which became defective. How should I discard this piece of equipment? Is there any security issue regarding data on the hard drive?

The files on the hard disk are sadly still accessible to a knowledge person..
I would open the TC.. remove the hard disk. See https://www.ifixit.com/Device/Apple_Time_Capsule
Then you can plug the hard disk into a USB hard drive cradle you can obtain from any large computer store for a few dollars or millions on ebay.. and plug it into your computer and wipe it. You can then put the HDD back into the TC and sell it as broken on ebay.. there is plenty of demand for broken ones for parts.
If all of that seems over the top.. take it to your apple store and ask for it to be disposed of. Apple should be able to offer a secure disposal service. Since the failure of the device is their fault.. and the lack of ability to remove the hard disk is also a design flaw.. well it is easy enough for them to dispose of properly.
If it is a Gen1 or Gen2 .. you can buy a replacement power supply on ebay for $40 or so and fix it up .. then you can sell it off working.
See my website for more info on how to repair.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair

Saving onto Apple Time Capsule, any Adobe program crashes, then machine crashes. Help.

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