Saving PDF's across a network - problem files.

We have a local network of about 15 users.  Seemingly out of the blue, a user will run into an issue saving or moving a PDF across the network.  It takes much longer than normal for the save to complete (60 second or more) and the user's PC becomes unresponsive, with all network connections going down.  The pdf is created, but is a smaller than normal size.  The pdf cannot be moved, renamed or deleted by any user without locking up that user and eventually jamming the entire network.  So the pdf is apparently corrupt in some way, although it looks normal and become a virtual landmine - any user that clicks on it locks up.  This does not happen all of the time.  We can go for days without any issues and users performing the same basic actions of moving and saving files to difference network locations....then bam! a bad pdf save happens. 
Any ideas?  Is there someone at Adobe who can take a look at one of these "bad" pdf's do some forensics?
Thank you.

Hi Mary ,
Is it happening with any specific user and specific PDF or is the process random?
Could be possible the PDF is corrupt. I wonder you are able to view the PDF ,if so kindly run and OCR and try optimizing the PDF and see if that helps.
You can try repairing the Acrobat.
Launch Acrobat>Navigate to Help>Repair Acrobat Installation
You can try updating the Acrobat in case you are using any of the older versions.
Launch Acrobat>Navigate to Help>Check for Updates.
Regards
Sukrit Dhingra

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