Saving printing shortcuts

I have an Officejet Pro 8500 A909a. In addition to many other problems with this printer I can't seem to save print shortcuts. My understanding of this feature was that I could customize my printer settings for the jobs I'm doing; ie: do a borderless photoprint on 8.5 x 11, portrait instead of the 4 x6 landscape default, but everytime I save one of these it reverts back to the defaults the next time I try to use it. Anyone know how to make this work?

Ro
me too.
deskjet 4280 all-in-one
I always want quick print, and have to set it to that EVERY time I print, it does not remeber the setting!
If you get an answer lemme know?
[text removed for privacy]

Similar Messages

  • Saved "printing shortcuts" settings don't appear to be saved??

    I'm a bit frustrated with the "Printing Shortcuts" option to save your own settings after noticing that when I've saved settings, they don't always seem to be saved. I've gone through the tabs (esp . the color settings) and set things the way I want, then gone back to the 'printing shortcuts' tab and clicked 'save as' at the bottom and entered a name. The name appears in the list and looks like it was saved. But when I go back and click that shortcut, my settings do not reappear when I look through the tabs.
    I've saved two Shortcut settings of my own, set paper sizes, the right paper, and advanced color settings. I've done it by right clicking the printer in Windows and going into "printer preferences", etc...and I've also tried it by clicking "print" in Photoshop,choosing the printer in the pop-up window, clicking 'preferences', and reaching the HP "shortcuts" menu. Both ways obviously get you to the HP "Printing Shortcuts" utility, and either way I can see the two shortcuts I saved. But again, if I click either of them none of the selections for paper, paper size, or color settings appear. Clicking on some of the built-in shortcuts makes the paper/paper-size settings switch accordingly---so why don't the ones I save myself?
    Is that normal?
    (For what it's worth...I'm still aggravated that HP has -no-..meaning -zero-..printer profiles readily available for this printer in Windows. I've fought with trying to create one that works and may finally just buy an IT8 target. But I finally just gave up and decided to roll my own color settings in the above 'shortcuts'. Just today, a week after I bought this, I can generate nice acceptable skin tones in my prints that look like what's on the screen in Photoshop. For what it's worth I do love the prints, and this printer is great after all this. So, now, I wish the shortcuts would stay the way I make them.)
    Help me Obi-wan-kenobi...anyone?
    Thanks,
    Chris

    Having exactly the same issue. Using UPD 5.3 PCL6 driver. I can apply changes to the default/eco short cuts and they are retained until you select another shortcut and return to the original. At that point it reverts to the default default. Close and reopen and my mods appear again.
    With the additional shortcuts though, I can create whatever I want, save as and apply, close the window & reopen and no new shortcuts.
    Come on HP!
    Cheers,
    Dave

  • Changing default printing shortcuts

    I want to change the default printing shortcut.  It is currently set to "General Everyday Printing".  I would like to change it to "Fast/Economical Printng".  When I go to Preferences, Printing Shortcuts tab, and click on "Fast/Economical Printing" there is no option to make this the default shortcut.  When I click on "General Everyday Printing", change the features to resemble Fast & Economical printing, it will only save the new features under a new name, but not as a default.  
    I have an All in One J6480
    Message Edited by Holmanranch on 03-21-2009 10:04 AM
    Message Edited by Holmanranch on 03-21-2009 10:04 AM
    This question was solved.
    View Solution.

    Binary Zen,
    Thanks, but that only works for the currently selected Printing Shortcut.  Following your instructions for , say, "General everyday Printing", after going back into the Printing Preferences afer saving, if you select another Printing Shortcut (say "Fast/Economical Printing") and then back onto "General everyday Printing", the papaer size reverts to "Letter".
    Like most people in the UK, I NEVER use "Leeter" size paper.  Why is there no way to save changes to the default "Printing Shortcuts" in Vista (I believe you can in XP)?  If I pick any of the shortcuts, I have to remember to change the paper size each time.
    I have been in lengthy conversations with HP support staff, and the best they can come up with is to use the generic c990 printer driver (which obviously has limited functionality).

  • I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to che

    I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing."  I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

    Hi ,
    Please update to PSE 13.1
    13.1 has solved this problem.
    Refer to this link.
    Photoshop Elements Help | Printer errors with Photoshop Elements 13

  • The saved printer information is not compatible with this version of Photoshop

    Hello,
    I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
    In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
    The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
    Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
    This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
    Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
    Thanks, Dave.

    Chris,
    Apologies for my slow reply - we have been busy here the past few weeks.
    We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
    We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
    I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
    Thanks, Dave.

  • I have PSE13 on my system.  It was functioning properly and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to c

    I have PSE13 on my system, Windows 8.1, 64-bit.  It was functioning properly after installation and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to check your printer settings before printing."  and then this statement:  "Default printer could not be opened."  I have reloaded drivers for both printers and made any upgrades possible.  It was working fine before and now all of a sudden, nothing.  Would prefer to have old PSE v.12 back, it worked with no problems.

    See this thread
    My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help?

  • HP Color LaserJet CP2024 dn not showing Printer Shortcuts

    Product Name:  HP Color LaserJet CP2025dn.
    Operating System:  Windows 7 Professional
    I recently had a hard disk failure and am reinstalling everything on a new hard disk.  In setting up my HP Color LaserJet CP2025 dn the Properties screen is missing the tab for Printer Shortcuts.  It has all of the other tabs. If someone could please tell me how to get it back I would be most grateful.  
    Thank you.

    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet.
    Click on New Post.
    I hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP Officejet Pro 8600 Wireless - Where are the printing shortcuts?????

    HP Officejet Pro 8600 Wireless Printer
    Windows 7
    Where are the printing shortcuts?????
    I just replaced a canon printer that died that had the concept of PROFILES, so that I could setup a PROFILE for each type of printing, i.e. 4X6 photos/documents/5X7 photos.  So it was easy for our family to print, they would pick each setting.
    Now with latest driver for 8600 there are NO way to save a set of settings for a printer.   I have seen some old discussions on this but I just can't believe HP doesn't have this type of functionality in their drivers.  I don't need the ePrint and all the other bogus stuff installed with the 8600 driver, but I DO NEED the ability to save different sets of printing options so I don't have to remember, borderless or not, landscape or not, etc and keep wasting photo paper/ink/regular paper with incorrect options.
    Here is another posting with similar points -> Customers are NOT getting full print functionality.  We don't care about the extra software, it is minimal.  Full functionality includes the ability to create profiles for different printing situations so that the user can easily choose that profile (and therefore all the myriad settings for that profile).  What HP has done is give us ONE profile, essentially, and every time you want to do something different, you have to change that ONE profile.  How is that helping?
    As I said, if I want to switch from a normal printing job (e-mail, web page, etc.) which uses my ONE setting, and then want to print a 4x6 photo, I have to remember to change at least 6 different settings.  With the shortcut, I would select my "borderless photo" shortcut, and it would automatically switch paper trays, size, color, quality, you name it.  Now you force me to change that each and every time.
    If someone can explain why this is considered full functionality I would be extremely grateful.

    Hello,
    I am sorry you are having trouble with your print experience.
    I am going to make some assumptions here, which could be wrong in your case, but might help others.  Since you mention printing from Windows7 and ePrint in the same thread, can I assume you are trying to print using the HP ePrint driver for windows (www.hp.com/go/eprintsoftware) ?  The ePrint driver also comes preinstalled on all HP laptops and pcs now, so maybe you made a recent pc purchase and therefore have the ePrint driver installed?
    The goal of the ePrint windows driver currently has a lot less to do with providing the hundreds of print features and settings that the full featured, product specific print drivers provide.  The goal is to enable customers to be able to print to any recent or new HP printer through a number of different connection paths from a single installed print driver / print queue.  Once the ePrint driver is installed, printing with that driver will dynamically find direct network printers, cloud enabled printers, public print locations, direct wireless printers, etc., and create the correct print format depending on the print path taken.  If the printer is ePrint cloud enabled and has a good internet connection, the printer and the pc do not have to be in the same location.  For example, you can print from home to your printer at work.  You can send photos of the kids to your mom's printer in another state, etc.  The ePrint solution is also good for the traveling worker who just wants to send the occasional print job to the nearest network or wireless direct printer without having to find and install another print driver for each new printer.  One driver, one queue and you can print to any recent or new HP printer.
    The ePrint driver has a few important print settings that customers may want to use (copies, duplex, grayscale, etc).  More may be added over time depending on demand.
    BTW, because the ePrint driver does not have a ton of print settings to handle, the rendering of print jobs is as simple and efficient as possible and should not bog down your pc.
    If you want all the bells and whistles in the print driver experience and just want to print to a single printer you can download and install the product specific print driver from hp.com  
    I hope that helps out a few people who may be wondering what the purpose of ePrint is!!
    Good luck.
    I am an HP employee, but these are my own thoughts and suggestions

  • Photoshop CS5. Saved printer information is not compatible with this version of Photoshop

    I am hoping someone has experienced this problem. I am working at a clients
    office which has a large Konica Printer. When I first started using Photoshop at this office I
    could print directly from PS to thier printers. Then a printer driver change or something I cannot pinpoint changed and I began getting the Error Message: The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing. I click OK and the second Error Message appears: There was an error opening your printer. Printing functions will not be available until you have selected a priner and reopened any documents. The radio button has the single response word "Cancel". After clicking that button the printing is grayed out and until I go into Color Settings and change the setting drop down box to something else, close PS and reopen the, or any file and the same thing occurs. Ihad the IT department down here and after an hour he clicked on settings and tinkered around until all of a sudden the printing was enabled. It worked until the printer driver was updated. Once again the IT guy was down here and didn't remember what he did, tinkered around and after changing the color settings to: Monitor Color, it printed. Here we go again, printer settings were randomly changed so we reinstalled the printer driver and again PS is not printing.
    Is there anyone who has experienced this issue who can help me make sense of this insanity. Is there a sequence of setting changes, opening of the program and file that is allowing the color management to stop interferring with my printing other than Gremlins in this machine? I have not found anything Googling on this issue. Please help me . . . Annette

    I don't think I have an answer for you about exactly what went wrong, but one thing that can help with understanding the messages (and maybe can help you and your IT people figure it out) is this:
    Photoshop saves the information about the last printer the document was printed to as metadata in the document file.  So if you make a print then save the PSD, the printer info is in the PSD.
    If recently you opened an image that had previously been printed at another place (and which didn't have an exact match to the printer available in your current location), then you can start to imagine these error messages making a bit more sense.  Things like "The saved printer information" begin to have meaning.
    Hope this helps.
    -Noel

  • I cant print and get this message, "adobe elements, "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing."

    I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
    "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.

    Hi,
    If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
    To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
    Thanks,
    Anwesha

  • Saved printer information is not compatible with Photoshop Elements 11

    Hello - After successfully using PSE11 to print photos on my Epson Artisan 810 printer, the printer died and was replaced with an Epson Artisan 837 printer.  The new printer works on ALL of my other applications EXCEPT I receive the following error message after hitting 'print' on Photoshop Elements 11.
    MESSAGE:
    The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing.
    You can see from the screen print attached that the Epson Artisan 837 is a validly installed printer.  All advanced settings were available for selection/modification, and all printer drivers are up to date.  Also, uninstalled and reinstalled the printer without resolution of the problem.
    Can anyone please point me in the right direction to resolve this issue?
    Thanks so much, Debbie
    Running:
    Windows XP sp3 (up to date)

    You did indeed lead down the correct path with only a little modification required in the naming (see below).  Thank you so very much!! 
    Here's what I had to do to get this to work:
    1 - I first tried to rename this printer to a generic 'DSLW Printer'.  This renaming worked for ALL OTHER applications except Photoshop Elements 11 even after rebooting my PC.  Received the identical error message listed in the original message.
    2 - I then renamed the printer as 'EPSON Artisan 810 Series'.  This was of course a lie but matched the printer as named by the 2010 original Artisan 810 installation.  VOILA!  This does work for Photoshop Elements 11 (jpg and psd files tested) and the other applications that I've tested.  Hopefully all other testing will provide equally successful results.
    So problem seems to be resolved BUT is this a question/problem that I should pursue with either Adobe or Epson?  I do know that the 810 and 837 only differ in the ability to print from a wider variety of wireless devices (e.g. cell phones & tablets), otherwise the functionality is virtually identical.  Did Epson drop the ball or did Adobe?  Or maybe it's simply that I'm a die hard XP sp3 (32 bit) user until forced out by Microsoft.
    Thanks again!!
    Debbie

  • Document Properties​, Printing Shortcuts stuck on Photo-Prin​ting Borderless​.

    I printed a picture.  Now the Document Properties, Printing Shortcuts is "stuck" on Photo Printing Borderless.  I have to enter Properties and click on "General Everyday Printing" each time I print.  Defautl has been General Everday Printing for years.  What happened?  Thanks.

    Vja, sorry to hear you are having trouble! If you could provide some more information the community may be able to assist you better. The following items would be extremely helpful to help diagnosis your issue:
    Printer Model:
    Operating System:
    What applications you are printing from:
    These items will help other narrow down the issue and be able to provide better support. 
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • I cannont print from Elements 13.  Error message says "saved printer information is not compatible

    I am getting the following error in elements 13 when I print a jpg to my Epson stylus 2000.  "the saved printer information is not compatible with this version of photoshop elements.

    Hi ,
    Please update to PSE 13.1
    13.1 has solved this problem.
    Refer to this link.
    Photoshop Elements Help | Printer errors with Photoshop Elements 13

  • Printer error: "The saved printer information is not campatible with this version of Photoshop"

    The saved printer information is not campatible with this version of Photoshop.

    Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
    However, the information you posted is not sufficient enough for us to provide you with a helpful answer. To help others help you, please read through this article and provide any additional relevant details.

  • LR 4.x : How to search saved prints ?

    I use the print module extensively
    and have a large collection of "saved prints".
    How can I search this list by name ?
    (My saved prints names include date and original picture name)
    Browsing the collection in grid view is not very practical.

    Thank you Brett N,
    but Name sorting alone is not enough
    when you have more than a hundred saved prints.
    I think I will assign a keyword (ie _Print)
    to all my printed images (in their collection)
    and use the common search tools.
    Then the problem is that -sometimes-,
    when you select an image and go to the print module,
    LR doesn't find the relevant "saved print" for that image,
    but insists you create a new one...

Maybe you are looking for