Saving with Reader Enabled Acrobat Pro OSX

Hi, I have a form that I populate using a 3rd party tool.  When this form is opened in Adobe Reader I got the message "this form has changed and is no longer redaer enabled".  I solved this by purchasing Acrobat X Standard and using it to re-save the form as  "save as" -> "reader extended PDF" -> "Enable forms fill in...".   Then when I open it again in ADobe reader I am able to fill in fields, save send to someone else who does the same etc.
However, my co-worker who needs to do this uses a Mac.  So I had him buy Acrobat.  He was only able to find "Adobe X Pro" so that is what he bought.  The behavior of this program is very different.
When he opens one of these forms that has been populated by my 3rd party tool, he goes to save it as "reader enabled" the options on the "save as" menu are very different.  Only the bottom on is available (says something like "extended features". Anyway, when he chooses the only option available he gets a message that says "this form is already reader enabled".  !!!!!  This is a problem because if we open that same form with Adobe reader it says "This form is no longer reader enabled"
We have spent $800+ buying two versions of Acrobat and still do not have a solution, feeling more then a little frustrated. 
How can we force Acrobat Pro X osx to resave as "reader enabled"
Help!!!

Your "3rd party tool" probably corrupts the file in some way, or at least changes it and thereby removes the additional reader rights enabled by Acrobat.
In Acrobat X Pro (Windows or Mac, doesn't matter) you enable those rights by going to File > Save As > Reader Extended PDF > Enable Additional Features.

Similar Messages

  • Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

    I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager.  All of the systems keep reporting as 'NOT APPLICABLE'.  All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems).  All systems that have Acrobat Pro are 11.0.09.
    In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
    Adobe Systems Acrobat 11 Catalog
    Adobe Systems Reader 11 Catalog
    and the SW Patch Manager downloads the msp's straight from Adobe.
    I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
    The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
    I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

    It sounds like you are attempting to use the SCUP catalogs outside of the MS solution.  I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK:  11   SCCM-SCUP — Enterprise Administration Guide
    That being said there "should" be logging available in any deployment solution.   Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be.    If you have logs then post the output and the forum members "might" be able to assist you.

  • Pb with my Mc Book pro OSX version 10.9.5 but can't type the figures (numbers) with the "star" or maj on! Thank you for help

    Hi! I've a pb fom the purchase date with my Mc Book pro OSX version 10.9.5 all updates done but still can't type the figures (numbers) with the "star" for maj on! Thanks if someone can help and give me the link to correct the bugg.
    All the best, Fred in France

    If you have a copy of it backed up, restore that. If not, back up your computer, upgrade it to Mavericks, and then get the current iPhoto version. If you don't have it backed up and don't want to upgrade, go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
    (104007)

  • Anyone solved the printing mixed sized (Letter/Legal) documents from Mac version of Reader or Acrobat Pro?

    I really need to be able to print mixed sized PDF documents in Reader or Acrobat Pro on a Mac.  When I try, the letter sized pages are fine, but only the first legal sized page in the stack prints correctly.  The rest shift down the page leaving a wide margin at the top of the page and then what should be printed at the bottom goes off the page.  I have tried the settings in the Reader print dialogue box "Choose paper source by PDF page size", along with an umber of variations of all the other settings, and I still get the same results.  Can someone please tell me that there is a way to do this?  HELP!!!!

    Hi DSKinCO,
    Are you still facing this issue.
    If yes, i would suggest if you create a new document using word with mixed page sizes. Try to print after converting that into PDF using either Acrobat or Reader.
    Before you print, make sure your Adobe Acrobat/Reader is updated.
    Regards,
    Ajlan Huda.

  • Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    Will the settings imbedded in Adobe Acrobat Pro 9.0 come with installing Adobe Acrobat Pro 11.0

    What settings? you need to explain better.
    Mylenium

  • Enable Attachment commenting in Reader using Acrobat Pro 8

    I am using Acrobat Professional 8. My document consists of a main form that needs one form field filled and many pages stamped. There are also several attachments, each with form fields and/or the need for stamps.
    Once released, the document will reside in a central storage program to be accessed by many different users on several PCs. We are currently installing the latest Acrobat Standard package on computers to enable use of our new form(s).
    I have 2 questions:
    1) Is there a way to create the document (using Acrobat Pro 8) such that Reader can use both stamps and form functions? If so, how about attachments?
    2) Is there any way to easily port custom stamps to different PCs? I've tried dropping the "C:\Documents and Settings\nnnn\Application Data\Adobe\Acrobat\8.0\Stamps\....pdf" file into All Users, but Acrobat 8 Pro doesn't see it there. I've also tried dropping the file into user-specific folders, but other users still do not see the stamps.

    If you get this:
    Invalid "Adobe PDF" printer properties
    Do not change spooler settings.
    Please select "print directly to the printer" option (from Adobe PDF printer properties "advanced" tab)
    Try this:
    Find the Acrobat printer in Printers.
    Right click on it and select Properties then the Advanced Tab.
    For me, "Spool print documents..." was selected.
    The Fix:  Deselect "Enable advanced printing features".
    Click OK.

  • Cannot print with authentication from acrobat pro on osx

    My company has a printer that requires authentication in the form of a 5 digit "account code", which is entered into the print driver installed on my laptop (OSX 10.9).  My printer service company has saved the account code in my print driver so that whenever I submit a print job it is sent to the printer with the account code and the job prints properly.  If a print job is submitted without an account code then the job is rejected and never prints.
    Adobe Acrobat Pro NEVER uses the default printer settings that I have set up on my computer.  Which means that most of the time when I print from adobe acrobat the print job is rejected.  If I click on the "printer..." button to access the print driver then my default settings show up and my account code is included with my print job but that NEVER happens automatically, which means that EVERY TIME I print something I have to remember to bring up my print driver and verify the settings.  This is very inconvenient and is unnecessary with any other piece of software I use.
    I have updated to the most recent print driver for my device.
    I have updated to the most recent version of my operating system.
    I have updated to the most recent version of adobe acrobat pro.
    I am able to print from every other application on my computer without any additional steps.
    I am able to open a pdf in preview and print without any additional steps but when I open the same pdf in adobe acrobat my print job is rejected. 
    Please provide a way to use default system printer settings without additional steps with printing from adobe acrobat pro.

    I have the same issue as you Dan. I have 2 Macs, one running Acrobat 9 which has no issue so it seems to be the most recent version causing this issue. It is annoying for the person printing it, especially when it's only in the one application

  • What is the difference btwn Reader and Acrobat Pro?

    Hello,
    My Requirement in broader sense: I am developing an VISITOR Info. Adobe Interactive Form, i have Designer 8.1 and Reader 9.0 in my Windows 7 Laptop. When i checked the menu EDIT-->form properties --> Compatability, its Adobe XML form File (XDP)
    When i opened this VISITOR interactive form in a browser, right clicking and checked form PROPERTIES, then i saw the "PDF Version: 1.6 (Acrobat 7.x)" (pls. let me know what is the correct forum for me to post my questions)
    My 1 sub-set of my Requirement: Front desk guy want to open this VISITOR Info form and enters addresss details + attaches some ID proof photo copy of JPEG format + Writes some COMMENTS in the form
    Pls. let me know
    1) is my software inventory is enough to go ahead and develop a interactive form (as mentioned VISITOR Info)? or do i need any more software?
    2) I saw Acrobat Pro version 10.x.......do i need this softaware as well to get my requirement done (VISITOR Info)?
    3) What is the difference between Reader 9.0 and Acrobat Pro 10.x?
    Thank you

    Thank you.
    Yes, here am confusing! If i create the forms with Acrobat, then, why do i need LiveCycle designer?
    Pls. let me      know what do you mean "Create forms", is it like writing a letter/some text like MicroSoft word doc and finally saving it on our local machine/desktop?
    THank you

  • Saving via Reader-Enabled plugins - An unimplemented or obsolete function was called

    Hello,
    I have recently Reader-Enabled my plugin, and am getting an issue using PDDocSave; getting "An unimplemented or obsolete function was called".
    Testing in X and XI has the same response.
    Reading Re: Acrobat Reader X and PDDocSave it seems that it is a bug in X, but I would have assumed something like this would be fixed by XI.
    The below code has it saving the file where it is, but I am also calling the function with the PDSaveCopy flag to a different location and get the same result.
    AVDoc avDoc = AVAppGetActiveDoc();
    PDDoc pdDoc = AVDocGetPDDoc(avDoc);
    ASFile asFile = PDDocGetFile(pdDoc);
    ASFileSys asFileSys = ASFileGetFileSys(asFile);
    ASPathName asPath = ASFileAcquirePathName(asFile);
    PDDocSave(pdDoc, PDSaveFull | PDSaveLinearized | PDSaveCollectGarbage, asPath, asFileSys, NULL, NULL);
    I thought perhaps the save flags may have been the issue, but eliminating one-by-one had no change.
    I don’t have the /READER_PLUGIN conditional on, if I do I cannot compile at all - Re: How can I save current document in my Reader plugin? 
    Thanks for your help. Thought I'd ask here before putting in a support request.

    One thing I notice in the docs for PDDocSave:
    IMPLEMENTATION LIMIT: the current implementation can
    only save a file to the same fileSys for the doc's current backing
    file, thus fileSys MUST BE NULL, otherwise the error XXX is raised.
    This is also reiterated in the other headers:
    @param fileSys The file system. If it is NULL, uses the fileSys
    of the document's current backing file. Files can only be
    saved to the same file system. fileSys must be either NULL
    or the default file system obtained with ASGetDefaultFileSys(),
    otherwise an error is raised.

  • I purchased CS6 and had problems with the Adobe Acrobat Pro so i uninstalled and now need to reinstall but serial number wont work. How can i reinstall ONLY Adobe Acrobat Pro since its included in CS6?

    I purchased Design Standard CS6 the entire package. I downloaded and installed but I was continually having problems with Adobe Acrobat Pro. I tried updating to the newest version but it only made the problems worse (acrobat was super slow and constantly not responding). So i decided to try to uninstall and then reinstall the program. Well I uninstalled, and then attempted to reinstall ONLY the adobe acrobat pro but it says my serial number (which is for design standard) will not work. Since Acrobat Pro is included in the suite, i thought this wouldnt be a problem. Is there anyway to get around this without uninstalling the entire design standard and reinstalling everything? I only need to reinstall acrobat pro.

    You need to reinstall Acrobat the the Creative Suite, you cannot download it is a separate application and install it that way because it will be looking for a serial number relative to being a singly purchased application.

  • Help with browser issue - Acrobat Pro default for PDF

    Hello,
    I have Acrobat Pro CS3 set as default for reading pdf's, because I often have to edit the pdf's I open. This works fine with pdf's I open from disk.
    However, it seems that somehow Acrobat Pro has taken over as default for opening pdf's inside browsers as well. My plugins list in FF shows "Adobe Acrobat 9.1.0.163 Adobe PDF Plug-In For Firefox and Netscape". Whenever I navigate to a page which is a pdf, the entire Acrobat Pro external program opens, displaying a blank page and an error message popup - when I click OK on the error, the application closes and the pdf opens in the browser window - sometimes this requires several tries before it opens in browser.
    Here is an image showing the error message and the FF plugin installed: http://terraffirma.com/images/PDF-error.jpg
    I have Reader 9 installed on system, and I am downloading Reader 10 just to see if a reinstall will correct this.
    Any suggestions on how to set system up with Acrobat Pro as default for opening pdf's from disk, and having browser directly use a plugin?
    Thank you.

    Thanks Chris - That did EXACTLY what I wanted it to do.
    I was able to create a button that prompts the user to save the form, then it hides the price fields, then it flattens, then it e-mails the form. The order was important since I wanted the salesperson to be able to save the "not-flattened" form.
    James

  • Crash with AVDocSaveOptimized inside Acrobat Pro 9.4.0

    Just today we've updated our test machine to Acrobat Pro 9.4.0 and while testing our plugin found that for some PDF file when we utilize AVDocSaveOptimized call - Acrobat just exits without any error warning. We've tried then to do the same manually while going via Acrobat menu and selecting Optimizer PDF option and got the same result - Acrobat just exit when we [ress Save button in Save as optimized dialog.
    Is it possible to workaround at least in our C program and get some exception instead? Though that call is already inside DURING/HANDLER clause, so probably no ways for now.
    We've filled bug report for Acrobat Pro 9.4.0 already today, but probably will receive some response from VL support team not before late Wednesday.
    As I've said this situation happens only with one of our test PDF files, which we could normally open in Acrobat Pro.

    If I attach my debug tools to Acrobat Pro instance - then during that crash I get this de
    bug information:
    ModLoad: 1e330000 1e3d9000   C:\Program Files\Adobe\Acrobat 9.0\Acrobat\JP2KLib.dll
    (a68.e94): Access violation - code c0000005 (first chance)
    First chance exceptions are reported before any exception handling.
    This exception may be expected and handled.
    eax=000002a4 ebx=14f27790 ecx=1bdc7000 edx=00000000 esi=1e4ebd95 edi=14f27768
    eip=1e337840 esp=0013f05c ebp=0013f104 iopl=0         nv up ei pl nz ac pe nc
    cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010216
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Adobe\Acrobat 9.0\Acrobat\JP2KLib.dll -
    JP2KLib!JP2KCodeStm::operator=+0x6650:
    1e337840 3811            cmp     byte ptr [ecx],dl          ds:0023:1bdc7000=??
    I.e. this is situation when I manually try to save PDF file via Acrobat Pro menu by selecting my optimizing profile.
    As you could see - we have here Access violation exception and that means only one thing - some pointer (JP2KCodeStm ?) probably not correctly compared to be NULL or not.
    Could you pass this information to your engineer to consider?

  • Why does working with Stamps cause Acrobat Pro XI to crash on close

    Although other people in my organization have been experiencing crashes several times a day with Acrobat Pro XI (usually from stamping PDFs and closing Acrobat), I've just started receiving crashes after working on custom Stamps. This hasn't happened before to me. What is so special about the stamps that might be causing these crashes?
    Our users using Acrobat for scanning receive the crash message "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience."
    Any suggestions will be appreciated.
    Thanks,
    Charlie
    charlie6067

    Hi George - a few divisions have stamps with JavaScript to query user to enter a date and time document was stamped. Most of the users do not. Just a set of static signature and File stamps. The File stamps have fields that contain custom calculation scripts to always display the current date and time of stamping. This was never a problem in Acrobat 9 Pro, though. Some crashes have occured just scanning through Acrobat without touching the stamps. Thanks for the quick reply and would appreciate if you have any more I can look into.
    Charlie
    charlie6067

  • How do I change the default PDF reader from Acrobat Pro to Preview?

    Right now Acrobat Pro is set as the default PDF reader in my Safari 3. It's slow and wonky, which I think might be a 10.5 issue. Anyway I'd like to make Preview my default PDF reader for Safari but I can't find where to make this change.

    Hi Harry
    You may also have to remove the Adobe PDF plug-in(s) from your Internet Plug-ins folder. If so, create a new folder in the Library where the Internet Plug-ins folder is located, calling it Internet Plug-ins - disabled. Move the file(s) to there. This way, if you need to use Adobe again, it's as simple as moving the file back, then reselecting the option in the Adobe app.
    After so, restart Safari and try a PDF.

  • Why are there print differences between Reader and Acrobat Pro

    I have a PDF file generated by InDesign (CS3). When I print the PDF from Reader (8.1.4) I get lighter text than when the same file is printed by Acrobat Pro (9.1.0). A close examination of the printed letters shows that the text printed from Reader is not solid black, while the text from Pro is solid black.
    Is this typical or is there something I need to do to improve the printing from Reader?

    I am a CADD Coord. (CADD Mgr)designer) I used to do a lot of design. Just recently we have noticed that anything printed from Adobe, the reader or the full version, is printing so lightly in many cases that it looks like it is missing data. whenever we create teh PDF from Autodesk products or Bluebeam Revue, it is the same. Bluebeam prints perfect. Yet the exact same file printed through Adobe is very, very light. Even printing as image it does this. And it appears at random. Some people print ok, but the exact same printer sent by someone else, using the same method, comes out too light in Adobe.
    I have contacted Autodesk and they have punted it back. Anyone have any answers or clues to fix? i send out deliverables for clients all the time and I hate to find out they print and miss something of the design.

Maybe you are looking for

  • Error message in Media Encoder

    Hi, I am getting an error message in Adobi Meia Encoder as I try export an short movie from Adobe Premiere Pro CC 2014 It reads: Erro compiling movie. Unknown error. please help rik zak

  • Patch level from 47 to 56

    Hi Friends, Currently we are in production at PATCH LEVEL 47. Recently we applied patch 47 TO 56 in development system Please suggest me in the below mentioned point of view. 1) What are the major changes we need to observe or what are scenerio we ne

  • Inspection lot with stock tab for sale return from customer.

    Dear, In our organization there are two scenarios, 1)     Make to order- Strategy group -20 2)     Make to stock- Strategy group -10 I have maintained 05 inspection types in QM view for sale return inspection from customer. 1) In make to order scenar

  • IPAD 3 photostream not working

    Hi, Ever since I have updated my Ipad 3 to the new IOS 6.0 update, I cannot sync my photos from IPad photostream to the PC. I have reinstalled ICloud on the PC and still nothing? Anyone have any ideas how I can fix this? Thanks

  • FrameMaker or RoboHelp

    I'll need output for compiled HTML (.chm) and web help and printed .pdf manuals. It appears this could be done either by authoring directly in RoboHelp or by authoring in FrameMaker then importing to RoboHelp. What are the advantages to authoring in