Saying unable to download? Have tried rebooting, signing out and back in.
Why is it saying unable to download (tv episode) ? Have tried rebooting and signing out and back in iTunes. Have a strong wifi connection.
Hi The gosling!
Try finding your purchase in your past purchases list and see if you can download it from there:
Download past purchases
http://support.apple.com/kb/ht2519
If it is there but you are still unable to download it, then use the following information to report an issue with this purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
If it does not show up in your purchases list, return to the product page on the iTunes Store and attempt the purchase again. Thanks for coming to the Apple Support Communities!
Cheers,
Braden
Similar Messages
-
And of course it is my Candy Crush app so I am being tortured! Does anyone have any ideas on how to fix it? Thanks!
I reset my iphone, and pandora was installed in the same folder I had it on my iphone 4. Problem solved!
-
Okay so about four days ago my ipad says it has apps to update but whenever i go to the update apps page it will not load and i have tried rebooting signing out but nothing will work, any suggestions?
If you are getting the blank app update screen, many, many people are having this problem over the last couple of days. It is a problem that Apple must fix now.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then. -
Can't connect to App store on any device, i have tried to log out and back in again.
Can't connect to App store on any device, i have tried to log out and back in again.
Any suggestions.Restart your router.
-
Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
My iPad isn't getting connection to internet. It just suddenly stopped! It says it is connected to WiFi but it just keeps spinning and nothing will come up. Have tried rebooting my router and iPad (my other computer is connected just fine).
Try turning WiFi off on the iPad, then reset it again, turn WiFi on again and join your network again if necessary. Or go to Settings>WiFi>Your network name>Forget this network. Reset your iPad and then join your network again. Or - settings>General>Reset>Reset network settings. Reset the iPad, then try to join your network again.
-
Unfortunately, I keep getting the error "can not connect to iTunes. Code:0" I've tried rebooting, signing out of my apple ID, can someone please help or advise me on what to do? Many thanks, Ryan
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
-
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I just got my iPad, I have an iPod. When I go to put apps on my new ipad it says my apple ID Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what else to do to get the disabled block off. Any ideas?? Thanks
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
my apple tv was working fine untill the AirPlay option disappeared. I haven alterd the settings and have tryed rebooting both iPhone and ipad. I even rebooted the ATV and that disn't work. i am connected to the same network on both devices to. My iPad is up to date but my phone isn't but as I said mirroring and AirPlay worked fine on both devices befor...
Hi F1N5G10,
Thanks for contributing to the Apple Support Communities.
It sounds like you don't have the AirPlay option on your iOS devices. Restarting your Apple TV and iOS devices was a good first step, and you can find some additional tips to guide your troubleshooting at this link:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Sincerely,
Jeremy -
Lr CC won't open. Tried signing out and back into CC and other suggested solutions.
I use Window 8.1. Downloaded CC trial two weeks ago and installed Lr 5 and Ps. I created the Lr catalog in a location other than that suggested by Lr 5 (a secondary drive). Lr 5 and Ps worked fine and I intended to buy the Photography package. Then I upgraded to Lr CC and uninstalled Lr 5. Lr CC won't open. The Trial screen appears, I click on "Continue Trial," it goes away and Lr doesn't open. I tried signing out and back into CC numerous times, I uninstalled and reinstalled Lr CC and even the CC app, still nothing. I tried deleting the .lrcat.lock file but couldn't find it, so I deleted all the catalog files and folders (it was just a practice run). There seems to be no way to get Lr CC to open.
Hi,
Please follow the suggestions mentioned here, Lightroom doesn't launch or closes automatically after splash screen.
Let me know if the suggestions help.
~ Arpit -
LR CC installed successfully. Launch, get upgrade catalog pop up, ok, Process. LR then launches then freezes at flash screen, Not Responding status. Have reinstalled, Signed out and back in etc etc. Have let it run for several hrs, no joy. Now have 9 catlogs from doign this 9 times. PS CC works fine.
I have found a solution somewhat. Not ideal, but working.
uninstalled and reinstalled for second time. Signed in to CC app, then signed out. Then opened LR CC, signed in from within that (not the CC app), the upgrade catalog pop up came up (again), then LR CC launched and worked fine, albeit bit sluggish.
signed out of LR, signed back in the CC app, lauch LR, it froze at splash screen. So tried LR5 whilst signed into CC app, it froze as well at splash screen.
SIgn out out if CC app, restart PC, launch LR5 without going through CC app, works fine. Tried LR CC direct, works fine. Tried again after sign in through CC app, froze.
so my issue appears related to the CC app.
after all this stuffing about, I am now up to catalog 13 !
so I have a solution for my problem, not ideal, but works.
two hrs in Adobe chat line did not proved the resolution. -
I cannot get my newly changed Apple ID to change in I cloud on my iPad. I have signed out and back in with my new id and have turned off my iPad completely and back on....it's still showing up with the old user name in iCloud. Help!
Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
-
I keep getting your applie Id has been disabled even after signing out and back in, what do I do?
I keep getting your applie Id has been disabled even after signing out and back in, what do I do?
If changing your password does not work, then contact itunes support.
-
For some unknown reason my application "Remote" no longer works. I deleted it from my phone. Signed out of Itunes and back in. Turned back on home sharing and all that jazz but it says it cannot find my itunes library. Is anyone else having this problem and if so how did you fix it? Thx.
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information
Maybe you are looking for
-
Can I have more than one itunes account on my apple tv?
Can I have more than one itunes account on my apple tv? We have two accounts in our family and would like to be able to switch between them.
-
Item Category Vs Account Assignment
Hi, Can any body help me in configuring the item category "L" and Account Assignment Category "K" Where i can configure? So that while releasing purchase order, Whenever, item catgegory "L" is selected, Account Assignment category "K" shall also be
-
JSP / SQL Server / Widows 2000
Can anyone provide a list of things to check in getting a JSP with a Database Connection to SQL Server 7 database on Windows 2000? I keep getting this error message: javax.servlet.ServletException: Unable to load class com.microsoft.jdbc.sqlserver.SQ
-
Are overlay creator parts always on top?
I have a long picture which can be scrolled sideways at my screen. Is it somehow possible to have graphic elements on top of that? The scrollable item always forces itself on top, even if there is a whole other layer above it.
-
I purchased a refurbished iPad and downloaded some videos via Wi-fi. Now I want to do a sync backup on my computer but it says it will erase my ipad because it is already synced to another computer. I guess the previous owner's computer. What can