Says I can't connect to iTunes store right now
Why won't my Apple TV let me connect to the iTunes store? Trying to watch a show we have purchased...
Me, too... I was settling down to watch sometlhing I purchased, but am not getting anywhere.
This same situation happened a couple of weeks ago for an entire weekend (after iCloud launch) without any help from Apple. It's so annoying that watching purchased or rented content is so dependent upon iCloud and iTunes working as promised.
Similar Messages
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My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone tell me why?
Try signing out then back in. Try again.
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My iphone 4 says it can't connect to itunes store when I want to buy a ringtone for it.
When my iphone 4 is connected to my computer, I can copy songs from my itune list but I can't buy ringtones from the itunes store. My iphone 4 says it can't connect to itunes store?
Hi, Sclimer13.
The steps in the article below will help you troubleshoot this issue. See the section labeled Troubleshooting on an iPhone, iPad, or iPod touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!! I've tried the whole changing the date thing and that didn't work
Try:
Can't connect to the iTunes Store -
Apple TV keeps saying it can't connect with itunes store. Help?
Been trying to pull up purchased season of Breaking Bad. Got thru some episodes but now it's saying it can't connect with itunes store. Everything's updated and all other features of ATV work fine.
I've had apple tv since August and seem to have had to do a restore every 2 weeks or so, lost connectivity, can't connect to itunes or other errors. the restore takes a good 20 minutes even on wide band internet. it works for a few days then seems to go bad. read something online tonight about just restarting apple tv, presumably by powering down from the socket and rebooting. good luck.
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HT4009 in app purchase saying i can't connect to iTunes store
I am trying to make an in app purchase on my Iphone 5s. Everytime I try it ask for my fingerprint or password which I give and then pops up with the little description and price. I select buy and it pops up saying cannot connect to itunes store please contact itunes support @ then gives the support link.
Any Podcast or movies downloading in progress?
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Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???
Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/ When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin. Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here. In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D
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i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
TS3694 Error message in App Store saying "Can not connect to iTunes Store"?
Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!
This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
No matter what I do it says can not connect to iTunes Store. What am I doing wrong
No matter what I do it says can not connect to iTunes Store. What am I doing wrong?
Hey Debbie549,
I would run through the steps in the following article, specifically the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Regards,
Delgadoh -
i can't connect to itunes store the alert error says "itunes could not connect to the itunes store. An unknown error occurred (0x80092013)"
Hi all,
I have the same problem with my Windows 8.1 laptop and my guess is that since I changed my Internet Provider who now delivers IPv6 addresses the problem occurs. A frieend who has a different provider does not have the problem in his home, but when he tries using iTunes at my home with my network he gets the same problem.
I have already solved a previous problem with Outlook 2003 not being able to receive emails from my wifes GMail account although everything else worked fine. The solution here was to enter the IPv4 address of Google POP-Server in the hosts file, overriding the IPv6 address.
Maybe something similar helps with this iTunes error.
If someone knows the hostname of the iTunes Store server, it could be pinged and the IPv4 address could be determined and then entered in the HOSTS file.
I'll continue trying in this direction and will post a solution if I find one.
If someone has the iTunes server name or IPv4 address, please post it. -
Why is it when i try to download an app for my iphone 4s it says can not connect to itunes store?
why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?
Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
And you can always contact support through the express lane:
http://www.apple.com/support/itunes/contact -
My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?
Make sure you have cellular data connection Settings > General > Network > Cellular Data
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I can´t update my apps, it says that i can´t connect to iTunes store
I can´t update my apps, it says that i can´t connect to iTunes store. What should i do to fix it?
how can i do that? i tried to fix it thrue my computer but it didn´t work
but i can still download apps -
It's says Can't connect to iTunes store ,when I try from my IPad!?
I It's says Can't connect to iTunes store ,when I try from my IPad!?
Try signing out then back in. Try again.
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