Says I can't download itunes because of a older version that cannot be removed

I cannot load itunes because I have a older verson that can't be removed. I have no idea where to find it

I cannot load itunes because I have a older verson that can't be removed.
Doublechecking. Is it saying it can't remove the older version of iTunes, or some other program? If it's a different program, what is the name of the program? (Several different programs can be mentioned in this context: itunes, bonjour, Apple Software Update, etc.)

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    When you log out or shut down your Mac, de-select the checkbox that begins with the words "Reopen windows... "

  • Can't download itunes because haven't got access to support key

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  • I can't download iTunes because diskspace

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  • I cannot install itunes because of an older version of bonjour that I cannot delete.

    I cannot install itunes because of an older version of bonjour that I cannot delete.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
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    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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  • HT1925 I am trying to update Itunes in Windows XP but after going through the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

    I am trying to update Itunes in Windows XP but after going through the the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

    "The Older Version Update cannot be removed. Contact your technical support".
    Doublechecking before proceeding. Is it saying the older version of Apple Software Update cannot be removed, or some other program? (Several different program names can be mentioned in this context.)

  • Where on my laptop can i download Itunes because when i try it asks me to ener an alternate path

    Please help ive been trying to finish updating  my iphone but i cant because my i tunes wont re download

    Hi castillod,
    Thanks for visiting Apple Support Communities.
    If you're not able to download or install iTunes, I recommend the troubleshooting steps in this article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    If you're using Internet Explorer to download iTunes, this article may also be helpful:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/ts3212
    Best Regards,
    Jeremy

  • I can't download iTunes because of a missing Quicktime.msi file

    After I upgraded iTunes via the latest auto update offering, I was having problems with iTunes hanging on opening and generally lagging. So I (stupidly) removed the program from my computer (which is a PC running Windows XP btw) and tried to redownload it. Still the same problem so I followed the Aple guide to completely removing the program from my computer. Bonjour wouldn't remove, although I've since managed to get rid of it.
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    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
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    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
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  • TS1702 App Store says I can't download updates because I am on the US site.

    My pad apps show 3 updates are awaiting download. When I try to do this I get a message that I need to go to the UK site but how? There is nothing to take me there?. I have already downloaded 2 apps in the last 24 hours without trouble. I am puzzled.

    You do not see this when you follow the steps above? If not, go to the App Store and swipe to the bottom of the screen in the Featured Tab. Tap your ID and sign out. Then sign in again and see if that corrects the problem.

  • I can't open iTunes because it keeps telling me that "msvcr80.dll" is missing. How can I resolve this?

    I've reinstalled 2x now and both time when I go to open iTunes I can't because a dll file is missing. What do I do to resolve this?

    Check out this page to fix this: Troubleshooting issues with iTunes for Windows updates

  • No download came but it says thank you for downloading iTunes.

    no download came but it says thank you for downloading iTunes.

    There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded.  As an alternative, you can go directly to the relevant downloads - like the previous 12.1.0.77 release, there are three different installers available, with direct links to these as follows:
    iTunes 12.1.1.4 (32-bit) - iTunesSetup.exe
    iTunes 12.1.1.4  (64-bit) - itunes6464setup.exe
    iTunes 12.1.1.4  (64-bit "for older video cards") - iTunes64Setup.exe
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    See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

  • HT2311 i currently have mac os x and cannot download itunes because it say that i need to have 10.5 or more so i can have itunes please help because i need itunes badly than you

    I hace a mac os x and doesnt let me install itunes because there's a message that tells me that i need 10.5 or more please help...and tell me what i need to buy or download so i can have itunes asap thanks

    Okay, now we are getting somewhere.  With a Core2Duo you can upgrade to at least Snow Leopard, and you will need Snow Leopard at least if you want to upgrade further.
    1) Make sure your computer meets Snow Leopard technical specifications - http://support.apple.com/kb/SP575  This mostly means making sure it is an Intel Mac (yours is) and has at least 1GB RAM (more is recommended).  To check RAM, go to the Apple in the upper left corner of any window, then  "About This Mac". Now continue to "More Info...".  It should say you have at least 1GB of "memory".
    2) Apple no longer carries 10.6 in its stores or online. Telephone Apple to purchase a Snow Leopard disc. In the USA: (800) 676-2775 (contact information for other countries: http://support.apple.com/kb/HE57)
    Alternatively you can buy from online retailers but anticipate paying much more than the original price which is the price still charged by Apple
    3) Backing up your computer before upgrading is always a good idea.
    4) After installing from the DVD, update your Snow Leopard installation using Software Update or manually downloading and installing the Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
    Further upgrade options:
    Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion -  https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. 

  • I've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    i've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    I've had all kinds of trouble keeping my iTunes software current over the past year, but have found the easiest way to remedy the issue is to simply download the latest version of iTunes as though I am a first-time user and then just install it into the directory my current version of iTunes is using. Doing this has allowed me to update my software without losing any of my media/data. Hope this helps! Best of luck!!!

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