Says i don't have active internet connection and i do
I can't access the itunes store. Says I do not have an active internet connection and I do. All three of my computers are saying the same thing. What do I need to do?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
Similar Messages
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I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I can not get iTunes Store on line. I keep getting a message that says I am not connected to the internet, but I know I am. I have to connect from three locations with the same results. Any suggestions?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I installed the latest version of iTunes on my Windows XP. I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now! Help!
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
Any help would be appreciated.Do you have PeerBlock installed/ > TS3297 Error message: 'Cant connect to the itunes store.
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I try to open Acrobat I get a message that I need to register the product. I click on register and after about a minute, I'm told that I don't have an internet connection. My internet connection is working fine. In fact I registered Acrobat Pro XI using my account, but the program itself will not recognize it or allow me to use the software. What do I do?
If you already registered, then there is no point to trying to do so again. Simply dismiss the dialog.
Mylenium -
when i try to turn on my ipod, it tells me to connect to itunes and restore but a message pops up and says that i dont have an internet connection. the connection is on and it loads at 100mb per second.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I can't backup my iPhone 5. It says I don't have enough storage. So I've deleted like 6-7 apps and its still says I don't have enough storage. And it also says the same thing when I want to buy new apps or music. Also my messages won't send; I have to turn my phone off and resend then just to they can send. I can't even take any pictures because it says I have no storage.(I currently have 1,658 photos and 72 videos by the way.) What can I do? I just my phone in late December. I didn't think it would act up this bad before I even had it for a year. Please help.
Your phone needs more storage, buying storage on iCloud.com doesn't change that.
Delete some of the stuff off of your phone, it's full. -
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Remember that both wireless routers will not communicate wirelessly you will have to connect both the router's together with Ethernet Cables...
What will be the approximate distance between both the routers ?
Do you wish to establish communication between the computers connected to Router 1 and computers connected to Router 2 ?
Do you wish to have a separate network for both the router's ? Look at this link
You can go with Wireless - N draft Router's(WRT310N, WRT320N, WRT350N, WRT400N, WRT600N etc) as they will give you a good range to connect to a distant wireless clients... -
It just sais, Can not connect to App store etc. all the alerts have to do with wifi, which im already connected to
Hi there Dboy1999,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
-Griff W. -
Just wondering how to download a movie on the iPad and then take it in the car or on a plane and watch it... Is it possible to rent a movie on iTunes and then watch it elsewhere, where I don't have access to Internet?
Absolutely. You can rent or buy a movie in iTunes and once downloaded to your iPad, watch it without internet access. You can do this directly on your iPad. Open iTunes on your iPad. Browse, then buy or rent what you want. Once downloaded, your purchase will appear in your Video App, which was preloaded on your iPad.
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I bought a new IMAC and transferred my information from my macbook pro to it, I have been syncing my Iphone 5 with my lap top for years but when I try to sync it with the new imac it says that I don't have permission, I can not figure out how to get my iphone to sync with my new imac
dfaught wrote:
I bought a new IMAC and transferred my information from my macbook pro to it, ...
How did you do this...
See Pondini's Excellent information here...
Setting-up a new Mac from an old one, its backups, or a PC
dfaught wrote:
... I can not figure out how to get my iphone to sync with my new imac
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
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Bud I don't have a cd like that...
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I only take the 3 option in bootcamp, install Windows 7.
Do I have to deinstall Windows 7 and try it again with option 2 and 3 on in the boodcamp app?
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