Says I need latest keynote to open a keynote I have on dropbox. Problem is I have the latest keynote.
When I try to open a keynote I have in dropbox the mac says I need the latest version of OSX and Keynote to open. I have both but it won't open. Help me.
Open the file in the version of Keynote that created it, right click the file > Open with
If it does not open, use a back up file and try again.
Similar Messages
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I am trying to attach an Ipod touch to an older Power Book G4.
Itunes says that the Ipod cannot be used because it needs Itunes version 9.2 (running 8.0.1).
When I try to install the latest Itunes version 10.3.1 Mac says ("Open failed" requires Mac OX S 10.5.Click here and install the software.
(58765) -
I have two versions of Pr, one is the latest 2014 and when trying to open a Pr2014 session, I get an error message saying the project was saved in a newer version and cannot be opened. Could there be an issue with an older Pr application on the computer? Please help!
You need to be very careful which project you open in which version.
For 2014 make sure its on 2014.1 build 81. -
I was in the middle of the latest update and my iPhone now says it needs to restored will I be able to back it up first. I have photos on it I can NOT lose
It should have backed up automatically at the start of the update process. And you should be saving photos from your phone to your computer regularly, just like you would with any digital camera. If you were not doing this you MAY lose the photos, but if your backup at the start of the update was successful you will not. Just DO NOT sync after the update, until you have restore the backup and verified that it is OK.
What error message did you get during the update? Before you restore do the following:
Reboot your computer
Connect to a USB port on the computer directly, not a hub
disable your antivirus and firewall
Launch iTunes
Finally, connect the phone and restore. -
I have tried to watch programmes on ITV player, which I have successfully done in the past, but now it tells me it cannot find the video and that I need to turn off ad blocking on my computer. I went into options, but could not find anything about ad blocking. I added www.itv.com to the exceptions list for pop up windows, but this has not helped. The problem only began after the latest update of Firefox was installed. I have never had any problem before. How can I get ITV player back, please.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
i have an iPhone 5 and just downloaded the latest upgrade.iOS 7. Dunno what happened but it no longer is "pushing" my email into my mailboxes nor is it showing that I even have mail when I open the Mailbox icon. What happened? What do I need to do to fix? help
That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
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I have recently updated my CC programs to the latest version (CC2014) and now all of my files wont open by default into their respective programs, only if I open the program and go to file>open and open the file from there. How can I fix this?
I have tried 'Open with' and the version of the program now installed on my computer isn't even suggested as an option and when I browse for it, the file wont open with it anywayOn Windows (don't know about Mac), the latest version will always take over the file association, and become the default for indd files. It's impossible to change it.
But there is a plugin for ID that makes this possible. Never tried it myself.
https://www.rorohiko.com/wordpress/downloads/lightning-brain-soxy/ -
I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks
Click here and follow the instructions.
(98724) -
Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?
Welcome to the Apple community Jack.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I'm trying to activate iMessage on my iPad 2 - I keep receiving an error message saying I need to check my connection even though I am already connected through wi-fi and the connection is strong. Please advise.
Possibly there's a firewall in the router. For reasons that I do not understand, that will affect IOS (iPod/iPad) communication but will not affect computers or other devices.
You will need administrative access to the router. If a firewall is present, turn it off and test the iPod again. If it works, turn the firewall back on but weaken it a notch and test the iPod again. Repeat as required. -
My mac is running 10.7.2 and wondering why the "find my mac" feature is not working. Instead, it says I need to system upgrade requires.. I believe it's already upgraded together with the 10.7.2
i get the spinning beach ball in all of my applications
have a look at this article: Troubleshoot the spinning beach ball -
I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks
If you are experiencing Activation Problems because your Device has been Hacked / Jailbroken / Modified...
Then... Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
Hi i don't no if anyone can help me, i have a ipad 1 and have been trying to upgrade it to the latest version and cant find anywhere. on my phone it is in the settings to upgrade, iv been online and looked but cant find any link. can someone send me a link or direct me the right way many thanks.
Upgrading the iOS "over-the-air" was introduced with iOS 5. If you are currently running an iOS version < 5.0 you can only update through iTunes. Connect your iPad to your PC or Mac. Open iTunes and click on "Check for updates"
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I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I am running windows 7 64bit, have a brother printer MFC-J4510W with the latest driver update, have Adobe reader 11.0.10.32 and as of today I cannot print any pdf files that before I could, all help appreciated
I followed the FAQ troubleshooting and that didn't helpHere is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I have a weird problem. I have an iPhone 3G. I just got the camera sliding button next to where it says "slide to unlock". Is there a way I can delete that then restore my original screen?
It actually says my iPhone is 3G Version 5.1.
Then you must have a 3GS, not a 3G. iOS5 cannot be installed on a 3G.
Either way, the camera icon cannot be removed. It gives you quick access to the Camera but not your Camera Roll without unlocking, assuming you're using a passcode.
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