Says installed but I never bought it

So today I went to go and buy angry birds because I have it on my android phone and I came across a problem. It says that it is already installed on my computer yet I haven't purchased it and it definitely isn't installed. Any ideas on how to fix this?

For apps that the App Store says are already installed, temporarily renaming the older version of the app worked. That won't help those trying to get an update for a new app they recently downloaded.
The response from the support team was disappointing. They didn't even address my issue. I replied back so we'll see what they say. Searching for an app name that is common over several versions to determine if it has been installed is a mistake even a rookie admin wouldn't make. I really hope Apple is reading this forum and is paying attention to the issues. While there is bound to be a learning curve among their users, attention needs to be paid to the common threads indicating developer error.

Similar Messages

  • Why won't my apps update - I have 7 updates waiting to go and when you click on any of the apps, they say installing but have never finished?

    Why won't my apps update on my ipad? I have 7 updates waiting to go and when I click on them they all say they are installing but they have never completed their installation?  Please help

    Try resetting ...
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings.
    You won't lose any data as a result of a reset.

  • App says installing but never changes

    Hi all,
    I have lost some apps from my iPad for no apparent reason just literally disappeared. I go to app store and all those missing say installing but they are not. I have rebooted the iPad I have logged in and out of the store but to no avail.
    Any help appreciated please!
    My little daughters GarageBand projects have gone which is one of the biggest losses at the moment
    Thanks

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - deleting and reinstalling the app
    - Download on your computer and sync

  • I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.

    I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
    I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.

    Hi Mirrormonolith,
    Please try the following steps assuming its a MAC:
    1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
    2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
    3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
    Please let me know of that worked.
    -Ankit

  • How do i reload OS X Server on Mac Mini, App store says installed but no reset or reload, system tells me to reinstall

    how do i reload OS X Server on Mac Mini, App store says installed but no reset or reload, system tells me to reinstall?

    Reboot holding down the Command and R keys.  This will get you in to the Recovery partition.  From there you can reinstall the entire OS.  Please note, Server.app will not be included in the reinstall.  You will need to log into your App store account to download it.

  • Bug: Keynote says install but won't

    bug: I already owned copies of iWorks. In the store, Keynote says install but won't-nothing happens when you click on the install button.There was no problem with Numbers or Pages which installed smoothly.

    I already owned copies of iWorks.
    Previously owned copies of iWork cannot be opted into the MAS. You will need to purchase the MAS versions.

  • App says installed but not showing up on homepage

    Hi,
    I have purchased certain apps and it says installed, but they are not showing on homepage

    There is a limit of 11 homepages after which apps are only accessible via the iPad's spotlight search screen (swipe your first homescreen to the right) - if you do have 11 screen then you can make more apps 'visible' by using app folders.
    If you have less than 11 screens, then have you got an app age rating set in Settings > General > Restrictions that is hiding them ?

  • HT4461 how do i install a purchased app that says installed but it's not on mac or iPad?

    how do i install a purchased app that says installed but it's not on mac or iPad?

    An app is considered to be installed if it shows up in a Spotlight search of local volumes. Bring up a search window in the Finder by pressing the key combination command-F. Search This Mac for the name of the application. Delete all copies that are found.

  • Need camera raw plugin 8.5 to switch between Lightroom and PS CC. Tried to update CC. It say installing but nothing happens.

    Need camera raw plugin 8.5 to switch between Lightroom and PS CC. Tried to update CC. It say installing but nothing happens.

    You may need to do a manual install:
    http://helpx.adobe.com/x-productkb/multi/camera-raw-applictions-cannot-updated.html

  • HT4623 i was updating my iphone 4 wirelessly to ios7.0.2 ,after downloading the software it stated to install but i never got started again. only apple logo is appearing on the screen ....please help me out ..thanks

    I was updating my iphone 4 wirelessly to ios7.0.2 ,after downloading the software it stated to install but i never got started again. only apple logo is appearing on the screen ....please help me out ..thanks

    Hello taranpahara,
    The following article provides steps that can be quite helpful in getting your iPhone updated.
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/TS1275
    Cheers,
    Allen

  • HT1338 PLEASE HELP ME I CAN'T UPDATE OS X 10.8.3.  THE UPDATE SAYS INSTALLED BUT KEEPS PROMPTING ME TO INSTALL IT.  WHAT CAN I DO?

    PLEASE HELP ME I CAN'T UPDATE OS X 10.8.3.  THE UPDATE SAYS INSTALLED BUT KEEPS PROMPTING ME TO INSTALL IT.  WHAT CAN I DO?

    Welcome to Apple Support Communities
    Sometimes the Mac App Store version gives problems. If you can't install OS X 10.8.3 from the Mac App Store, install the Combo edition > http://support.apple.com/kb/dl1640

  • Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.

    Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.

    Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.

  • Premiere pro is saying 'installed', but hasn't actually installed on my pc? Someone help :S

    I have a windows 7, intel premium pc and i have installed creative cloud and everything.. did everything it told me to do. then i downloaded premiere pro cs6 and it hasnt actually installed on my pc, cant find the app or even use it when i have paid for it -,- was part of a birthday present aswell so would like help FAST, as i'm starting a youtube (gaming) channel soon.....

    re: Premiere pro is saying 'installed', but hasn't actually installed on my pc?
    This same exact thing has happened to me.
    I downloaded 2 other apps and they are find. It is just the Premiere Pro that won't work.
    I have the same OS as you also.
    I explored the hard drives "Program Files" folder and there is no Adobe files for Premiere although the other two apps I downloaded are in there.

  • I everyone! my Ipad was stolen, i had the find my Iphone instaled but he never find the ipad, how can i find him. Apple can find him by the serial number? the case is with the police, but they can´t do anyting...

    I everyone! my Ipad was stolen, i had the find my Iphone instaled but he never find the ipad, how can i find him. Apple can find him by the serial number? the case is with the police, but they can´t do anyting...

    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • Theres 4 games on my ipad screen that say waiting and a game that says installing but isnt it seems like there froze how can i delete these?

    theres 4 games on my ipad screen that say waiting and a game that says installing but isnt it seems like there froze how can i delete these?

    Try This...
    Close All Open Apps...  Sign Out of the Account... Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

Maybe you are looking for