Says my address is wrong on my credit card and it is not!!!!!
SAYS MY ADDRESS IS WRONG ON MY CREDIT CARD, SO IT WONT ACCEPT IT!
We don't know whether it was Apple that changed things or the credit card processor tightening things up. But you can comment to Apple via their feedback pages, if you wish:
http://www.apple.com/feedback/itunesapp.html
Regards.
Similar Messages
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When I try to download a app even for free it says my security code is wrong on my credit card but it is not wrong why is it doing that?
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
i have a french billing address with a uk visa credit card and a french debit card for the same billing address and both are not accepted
You would need the following:
1. You will need to have a valid billing address in the country
2. You will need a credit card with the same billing address
3. You will need to be physically present in the country at the time of
purchase -
I tried to make a purchase from the app store ( the French app store using my French apple ID and credit card) , i had just changed the experition date for my credit card and it did not work, should I do anything else?
ThanksThen you should contact them:
http://www.apple.com/emea/support/itunes/contact.html -
i create new id and i can not sign in because i must provide credit card and i have not one what should i do ??
Here's how to change or remove the payment info:
Change or remove your payment information from your iTunes Store account (Apple ID)On your iPhone.
Check this article to create an account without a credit card info:
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method -
I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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What to do when Adobe is wrong about a credit card being inaccessible?
That is the full question. Adobe says there is something wrong with my credit card for their monthly payment and yet there is nothing wrong at the bank. But Adobe makes it impossible to just call them and find out why. They just send to to one of their robot pages where they want you to change to another payment method. I will not do this unless they tell me what the problem is. I just need a direct connection with their billing or payment department to find out what they see about this card that they can't use.
ThanksAdobe - Adobe worldwide customer support and technical support phone numbers
Gene -
hello i have moved countries from uk to australia i can not change credit card and address information nas it says 1 incomplete pass? i dont know how to delete that so i can move forward on this subject please can you assist me? thanx jason buckham [email protected]
You'll need to contact support to have your account checked
https://expresslane.apple.com/GetproductgroupList.action -
I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?
You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534 -
Hello, I'm trying to buy something with my credit card and it say's "payment declined" what can I do to resolve this?
Is the card registered to exactly the same name and address as you have on your iTunes account ? If it is and you've checked with your card issuer to see if it's them that are declining it then you can try contacting iTunes support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I even tried to create new account using Canadian credit card and address but it says "invalid security code" or " contact iTunes support" ... Need your help guys.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
I tryed to download i movie but whenever i try to it says my purchase cannot be completed my credit card is correct ive double checked and i jave enough storage for it so can someone please help me
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
ok So my for months I have been trying to fix this. A few months ago my credit card got turned off. Ever since then my iphone wont let me say 'no credit card' and I can't download anything or update anything. I have tried making a new Apple ID. Nothing is working. can somelme please help me
Hello uriah12345,
Thanks for the question. Based on what you stated, it seems like you dont want to use a credit card with the Apple ID and it wont let you. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?
Debi....
Try "resetting" your Apple ID password > Apple - My Apple
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