Says my printer needs attentions. Have no idea what that means!
I am not compter literate as well as printer. Suddenly I get this message that my printer needs attention and I can not use it. I have ink, just made a copy today so I know that is not problem. HELP!
Hi @Nellie291,
Thank you for visiting the HP Support Forums! I understand you are getting an error 'Printer needs Attention' on your HP Printer. To better assist you can you please leave me with the following information:
1. What is the Exact model of HP Printer you are using?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. When do you get this error message?
If you have a Windows OS later than XP, please start here: HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
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Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
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