Says my redemption code is invalid.

When I try to enter my redemption code, it tells me it is invalid.  What can I do?

make sure you're using the correct number, Redemption Code Help
if so, contact adobe support -
https://helpx.adobe.com/contact.html

Similar Messages

  • I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know wh

    I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    -and https://forums.adobe.com/thread/1572504
    Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Adobe website says my redemption code is invalid

    I purchased Adoge photoshop elements 12 from Office Max.  They scanned the box at the check out and said that my purchase was now 'activated'.
    when I tried to install I went to adobe and had to open an account and sign in.  when i entered the code from the post card in the box with the cd, (and I was very careful to get the 24 characters correctly entered), the website returned a yellow box "The code you entered in inalid. Please try again."
    I have several time and get the same error code.  There is NO PHONE number to call to have this corected.  I am now wishing that I had purchased product from another company.
    how do i get past this error message to finish the installation?

    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Mylenium

  • It says my redemption code is invalid. I just bought it and verified with the bookstore that they activated this UPC at the register.

    Can anyone help me?

    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    If that document does not help, Start Here  If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

  • Trying to redeem my digital copy of Star Trek, the movie, and iTunes tells me I've already redeemed it, or the redemption code is invalid. Any help woud be greatly appreciated

    Trying to redeem my digital copy of Star Trek, the movie, and iTunes tells me I've already redeemed it, or the redemption code is invalid. Any help woud be greatly appreciated

    You don't say which film you're struggling to download, I had problems with a-team and I ended up emailing the address on the leaflet, turns out they had a lot of problems  with people's codes,  they then gave me a new code to use! I have now managed to get the film downloaded?

  • My billing information keeps saying my sercurity code is invalid and it wont let mt update or download apps. How do i fix it?

    When i try to download or upgrade an app it tells
    me to fill out my billing information and when i do
    it says that my sercurity code is incorrect when it
    isnt!!! >,< Help!!!!! How do i fix it?!?!?!?!!!!

    MIne is doing the same thing!!! It is the same card I have used for the past year, and yesterday, out of the blue, it stopped working, and it says my security code is invalid. I can't login from my iPad, it just keeps asking for my password over and over, and when I log in from my computer, I get the security code error. I have double checked everything, and it is all correct.

  • I've been trying to update my apps but it keeps asking me to update my billing info. I retyped everything from my card and it keeps saying my security code is invalid.  Any suggestions?

    I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not.  It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!

    If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
    You're getting this error because the store can not authorize the card with your bank.

  • I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help

    I cannot download apps it keeps saying my security code is invalid and it is not!!! I REALLY need help

    If the App Store doesn't recognize your password, you should try to log into iTunes on your PC and make sure your password still works.  If it doen't work there you may have been hacked and you will need to get in touch with Apple directly. 

  • Why is Apple saying my security code is invalid?

    I would like to buy the OS Lion software through the App store but when I sign in using my Apple ID and password, I get a message telling me that this Apple ID has not been used with the I-Tunes Store. Please review your account information.
    So I go to review account information and fill it out completely.
    When I submit it, I get a message back saying my security code is invalid.
    I know that the code is right and have been using this card and code with other companies with no problem. But for some reason I am having trouble with Apple.
    What gives?
    What can I do?

    Try this...
    Quit the Mac App Store.
    Launch iTunes. From the menu bar click iTunes / Preferences then select the Advanced tab.
    Click: Reset warnings and Reset cache
    Click OK.
    Go to the menu bar again click Store / Sign Out.
    Relaunch the App Store. Try again.
    Re: Lion. If you need to run PowerPC apps, read here.

  • HT3702 it keeps saying my security code is invalid even when i ordered a new one and tried it and i am entering it in right why wont it work?

    keeps saying my security code is invalid when its not!!!!

    Hi...
    Try this support article > iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT1689 Why is my iphone saying my security code is invalid

    I'm trying to sign into my iTunes account and it says my securit code is invalid. How do I fix this?

    I've exactly the same issue with a new iPhone 5S.
    Many posts about this issue but no working solutions !
    When trying to restore an iCloud backup, I receive the error message "Appe-ID cannot be created. invalid device while up…
    Re: Restoring icloud backup to brand new iPhone 5s
    invalid device while updating mme delegate account
    https://discussions.apple.com/message/25380487
    https://discussions.apple.com/thread/5951639?tstart=0
    Please help

  • ITunes account setting is saying my  security code is invalid ~all info on file is however correct

    iTunes account setting is saying my security code is invalid?? ~even after verifying all info on file is however correct, still unable to update apps etc or use my itunes acc.

    The address on your iTunes account is exactly the same (spelling, spacing, format) as on your credit card bill : http://support.apple.com/kb/TS1646 ?

  • HT1918 Why is Apple saying my Security Code is invalid when it's not?

    I want to get an app that's free, but Apple tells me to sign in for billing info. I put in my Security Code, correctly, but when I hit Done, it says the security code is invalid.

    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646

  • HT1918 It keeps saying my security code is invalid

    I have tried to buy apps and even download free apps and it keeps popping up with my payment information. It says my security code is invalid which it is not. I've even cleared all my information and entered it all again. This is really frustrating for me and could really use some tips!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

    the billing info keeps saying my security code is invalid and when i use a different debit card it says my bank records dont match WTH

    Pease dont' waste your time with that useless article. Carolyn has been warned many times before to stop posting that and waisting people's time.
    This error is a little generic at times and there are a few things that could be happening here. Please put in a ticket here for an advisor to check into details:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    There is no need to keep frustrating yourselfs at the moment.

Maybe you are looking for