Says password is incorrect, but I know it's not.
When I log into my computer I am able to enter my password and it works just fine. But when I am changing settings or trying to download new software it says password is incorrect. I am not sure what is going on. Any help?
It is OS X Mavericks now, and it is the admin account. I talked to someone from apple this is what he told me to do reset the password with out the correct password.
To Reset the ORIGINAL ADMINISTRATOR password on the Mac, what we need to do is boot to Recovery Partition and use the password reset utility. To do so, we need to use the following steps.
1. With the Mac powered down, go ahead and power it back on holding down the Option key to open the Startup Manager.
2. Select the Recovery Disk or Recovery HD that is listed using the arrow keys and the Return key to select.
3. In the next screen choose the language, then click the arrow button to continue.
4. In the Apple Menu bar at the top, look for the Utilities drop down button, then select Terminal from here.
5. In the new Terminal window, type "Resetpassword" (with out the quotation marks) then press return.
6. The Password Reset Dialogue Box will appear. Choose the Mac OS X hard drive, which is usually listed as Mac HD or Macintosh HD.
7. Select the User account you would like to reset, then enter the remaining information, then click Reset below it.
8. Click Save then choose the red button in the upper left hand corner to quit the application.
9. Choose the Apple logo in the upper left hand corner and select Restart.
10. Once the computer has been restarted you should be able to log in to your Account using the new Password for your user account. You will be prompted to "Create a New Keychain". it is EXTREMELY IMPORTANT that you create a New Keychain.
After you have reset the password for the new keychain, you may be prompted to reset a few passwords. If it is requesting your Keychain password, just use the same password as the one you have just reset.
Similar Messages
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I keep getting an error message while trying to setup my imap Gmail and Aol accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?
Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!
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New iphone 4s will not connect to home wifi. Says password is incorrect, but it is not.
Please help new iphone 4s from verizon will not connect to my home wifi. I was able to connect to my sister's home wifi without any issues tonight, but now at my home and says password is incorrect. The password is correct. I have an ipod touch gen 2 that connects with no problems.
make sure your home wireless network is not "hidden." Settings -> Wi-Fi -> select your home network, it it's hidden, select "other" and manually type in the network name, password, and select security type.
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App Store says my password is incorrect when I know it's not.
I really hope someone can help as I have a new iphone and can't download any paid apps. so can't really use my iphone to its potential.
Whenever I try to buy an app that costs it asks to verify my purchase, i have the choice to cancel or continue. I press continue and it asks for my password. I type this in and it keeps asking for it over and over again. After around 5 times it then tells me that my password is incorrect even though I know that it is correct. How do i fix this??If you have Restricted your MAIN account in the perental controls that may be the reason. You may have to create a new Administrators account to change the settings on the parent controls.
Not sure as I have never used that feature on any computer I own. -
Why is mail saying password is incorrect but it isn't?
Why is my mail suddenly saying the password is incorrect and it isn't?
The solution if you recently enabled 2 step verification password!
(thanks to the "wdurham" for posting this on "http://productforums.google.com/forum/m/#!topic/gmail/9IzAs62ta3U")
Is:
Have you recently enabled 2 step verification on your GMail account?
If you have, you will need an application specific password for your clients/devices. See http://support.google.com/mail/bin/answer.py?hl=en&answer=1173270 below for how to do that:
If you have not, you may simply have to re-verify via the web by either (a) successfully signing in and out of your account using a web browser, or (b) unlocking the Captcha - see how to do that here: http://support.google.com/mail/bin/answer.py?hl=en&answer=78754 -
My apple id works when I log in on the computer, but not on my phone. I cannot update my phone because it says my apple id is invalid, but it is not.
What EXACTLY is the message you're getting? If it says that ID can't be used to activate the phone, you have to use the same iCloud ID you had previously used to set up Find my iPhone. It's called Activation Lock. It's an anti-theft feature.
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Tried resetting my password trhough itunes and the iforgot.apple.com
I unplugged all the cords from the apple tv for 30 seconds, re-connected and still have the same problem
My network meets all the specs
netflix/hulu isn't showing up on the main menu at all
I'm signed into home sharing on my itunes and my computer is connected to the apple tv through a mini usb cord as well
apple tv won't let me sign into itunes store either
any suggestions on how to fix this??The computer has to be authorized for the account that purcchased the media.
What error message are you getting when you try to lauthorize the computer for that account?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
Hey guys,
I just bought a new iPhone but i can't restore my backup files beacuse it keeps saying "itunes could not restore backup because the password was incorrect" but I really don't know where to put the password to restore it. I really have some files that are meaningful for me so I really need help. Any suggestions anyone?Select your iDevice in the iTunes.
Choose the Summary screen (tab) and scroll to the bottom of the screen.
Then un-select Encrypt iPhone backup.
iTunes will then prompt you to “Enter the password to unlock your iPhone backup”, enter the password you set originally. -
I am trying to log onto a Mac Mini I haven't used in awhile and I forgot the password. I am trying to reset the password with my apple ID but the computer keeps saying the Apple ID and the password are incorrect whenever I know they are, as I am using the exact same ID right now.
I have switched my password in the past, so my theory is my mac mini thinks that my password has not changed and it will not update because The Wi-Fi password has also changed so it cannot connect to any servers...Does that sound like I am on the right track?
Is there a way to update my Wi-Fi password (saved into the computer) without logging on?If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. -
I sign out of my imessage and i tried logging back in and it keeps saying my password incorrect but i know for a fact im using my right password i dont what to do its just not letting me log in
Updating Snow Leopard won't help. You need to Upgrade OS X to Lion or higher if your system will support it. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion and Mavericks requirements are the same, and are shown here: http://support.apple.com/kb/HT5842.
If you can run Mavericks, you can download a free upgrade from the Mac App Store. If your system can only run Lion, or you need Mountain Lion rather than Mavericks for software compatibility reasons, youcan contact the online store at the number shown at the bottom of this page and purchase a redemption code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you should be aware that PPC programs such as AppleWorks will not run on Lion or above. You may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table. -
i just updated my ipad to ios 8 but i cant connect to wifi network..its says my password is incorrect although i know my password is correct as successfully updated 2 iphones and connected to same wifi network
I had the same problem. I reset my network settings as iOS 8 on my iPad 3 seemed a bit slow. When I tried to reconnect to the wifi the correct password was not accepted immediately.
after retrying several times it did manage to join the network. The only observation I had was that I had a weak signal and an iPhone next to me at the time.
make sure you are close to the wifi signal away from any other wifi devices. -
Cannot send email from iPhone...keeps saying smpt password is incorrect but it is correct.. I recieve email no problem
On my own, I discovered the following, which worked (one responder got the solution part correct for Google): For Yahoo, where I just use a standard login with no extra verification, I had to go into Yahoo and change my password. Once I did this, the new iPhone had no problem registering accepting my Yahoo account. I WAS, however, using the correct password and user name all along, for those who did not think that was the case. The problem is on the iPhone software side. For Google, I use a two step verification, and for that, one must go to Google Mail and obtain a specific, unique password, that is designed to work only on iPhones. Hope this helps anyone else with this dilemma.
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I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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I am trying to activate imessage but it tells me my password is incorrect however i know both email and password is correct someone help please ?
I am trying to activate imessage but it tells me my password is incorrect however i know both email and password is correct someone help please ?
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Microsoft Exchange won't connect with my iPhone (it's saying the password is incorrect, but it shouldn't be), now I can't delete that inbox on the phone. Help??
Turn off wifi. Use wireless signal. reenter password at settings. This should work. Turn wifi back on if you wish. Wait for next occurrence within hours or days. Have not found a permanent preventive solution. Thinking of replacing my four year old wireless router.
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