Says pictures are downloading on my iphone 4s but they are not. Help??

I recently had my phone backed up by apple in the apple store and everything seemed okay apart from the photos. It says it is downloading 58 of 379 but nothing is coming through. It does state in itunes that when I plug in my device on the memory bar the amount of memory represents 379 but I do not know how to get them. Please help??

Restore your library from your most recent backup (you do keep regular backups, I hope).  If the hard drive is in any way salvageable it may be possible to mount it in an external enclosure, connect it to your PC, and retrieve data from it even if it is not functioning as a primary OS drive (if you don't have the kit necessary to do this, your local PC repair shop may be able to help).  Failing that, you can always recreate your library by re-importing your CDs.

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