Says theres an update but it cant update

im trying to get the trial of photoshop when it syas that creative cloud needs an update. i click the update button ( since if you click cancel it cancels everything) and once its almost done updating a window pops up saying
we've encountered the following issues:
another version of creative cloud desktop is currently running. to continue, please quit that instance and try
What do i do?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

Creative cloud says there are updates but no products are listed when I open it up.

Creative cloud says there are updates but no products are listed when I open it up. Icon is greyed in task bar.
I have Adobe Creative Suite Production Premium.

Duplicate message deleted... this is an open forum, not Adobe support, so more than one message about the same problem is only going to confuse things
Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

CC repeatedly says there are updates

CC Manager repeatedly says there are updates available … over and over and over and over … example: same InDesign update 6 times in 3 days. Usually, it's all the apps I use. I've been on the phone, etc … with Adobe and they basically say live with it, 'don't worry about it.' Well, something is obviously wrong and if I just ignore it as they suggested then I might miss something relevant. That was the extent of their help so far. I've reisntalled the updater a few times, etc … and no luck there. The majority of the issue is on a Macbook Pro, but I don't know if that is even relevant.
It's not life threatening of course, but it's a royal pain and annoying.
I was wondering if anyone had any tips or run into simialr issues they got around, got relevant help for, etc …
Thanks…cheers,
K

Thank you for the heads up, and thanks again for all the help and time you invested. Very, very much appreciated.
Kevin
p 804.353.3060   |   f 804.353.3063   |   m 804.334.5212
fanworksdesign.com   |   kevinmcfadin.com
Facebook   |   Twitter   |   LinkedIn
SWAM certified   |   BBB accredited   |   Greater Richmond Chamber member
CONFIDENTIALITY NOTICE: The materials enclosed with this email
transaction are private and confidential. The information contained in the
material is privileged and is intended only for the use of the individual(s)
or entity(ies) named above. If you are not the intended recipient, be
advised that unauthorized use, disclosure, copying, distribution or the
taking of any action in reliance on the contents of this emailed information
is strictly prohibited. If you have received this email transmission in error,
please notify us immediately by replying to this message and deleting it
from your computer.

Trying to instal adobe flash player & firefox says theres missing plugins but when I try to install them it says no suitable plugins found so I can't install AFP

I've been having problems with my internet timing out when I try to access pages & firefox says I may have an old version of adobe flash player which is unstable so I've been trying to install a new version. Firefox then says theres missing plugins but when I click on the install missing plugins button it says no suitable plugins were found so I don't know how to get it to install AFP
== This happened ==
Every time Firefox opened
== everytime I try to install Adobe Flash Player

Try this simple fix... I just got it to work...
First visit [http://kb2.adobe.com/cps/141/tn_14157.html http://kb2.adobe.com/cps/141/tn_14157.html] download and run the flash player uninstaller.
After that I simply ran the standalone flash player installer to be found here... [http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe]
This fix doesn't solve the auto-update issue in Firefox, but at least your Flash will hopefully work again in Firefox until a more permanent fix is made available from Mozilla...

I have a problem with my ipod. it says connect to itunes but i cant because a pop up comes up saying "Itunes could not connect to the IPod because it is locked with a passcode. then it says to enter the passcode, i cant because it says connect to itunes

it says connect to itunes but i cant because a pop up comes up saying "Itunes could not connect to the IPod because it is locked with a passcode. then it says to enter the passcode, i cant because it says connect to itunes. Please Help

Place the iPOd in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

I downloaded an audio book. It says it was downloaded but I cant find it on my iPad

I downloaded an audio book using iTunes . It says it was downloaded but I cant find it on my iPad anywhere...not in iTunes nor in the audio book app.

on the iPad go to the Music app -> More -> Audiobooks and it should be there. if not try restarting your iPad. if thay doesn't work then I'd recommend a Reset: hold down the Home and Sleep/Wake button at the same time for ~10sec, ignore the Slide to Power Off, the iPad will then Reset, Note: No data is lost during a Reset.

TS1702 Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Long story short, I downloaded garageband and deleted it in the trash can and emptied it. When i o to the apple store it says that its installed but i cant find it nowhere in the iMac. Please help

Yet another example of why it's a VERY BAD IDEA to do a clean install of Lion unless you are already VERY familiar with how to tweak the Mac OS. There's a reason Apple engineers removed it as an option. To accomplish it you have to erase your disk; not for the faint hearted.
Do you have a backup? PLEASE don't tell us you did this without a robust backup.
You erased the operating machine, so your computer went to the only place it could find one, the Recovery partition. And it's minimal, so it has to download everything in small chunks to reinstall itself. So yeah, it could take 10 hours.
Here's another option. Do you still have the original disks that came with your machine? Put one in and restart from it. You can reinstall your old system much faster. Then go to the Mac App Store and your purchase history and see if you can redownload Lion (I think that still works).
And this time just do yourself a favor and install per Apple's instructions. When the machine starts into Lion, use Setup ***'t (the first thing that fires up) to migrate from your backup.
Rob

My ipod will turn on to the home page to wear it says slide to unlock but i cant get it to do anything else?

my ipod will turn on to the home page to wear it says slide to unlock but i cant get it to do anything else?

Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

How do I fix my Iphone if I have already updated to the latest version of itunes but it says there is an error and cant be restored?

My Iphone 4 crahsed a few months ago when I tried to update and i have used Itunes already and it updated to the latest version of itunes but it says there is an erro and cannot be restored, I'm not sure why it is saying that, can I get some help?

Hi Alyssa_fagundes,
Thanks for the question. Based on what you stated, it seems like you need help restoring an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

Itunes 10.6.1.7 keeps saying there app updates but they dont show up on the download screen

itunes 10.6.1.7 keeps showing app updates available on the sidebar but when i click to get updates, the update screen says there are no updates available

Issue solved - It turns out that the QuickTime version on my PC was 6.5 and I needed to update to version 7.6 or higher to allow videos to play in iTunes. I updated to QuickTime version 7.7 and then added the old podcast folder to iTunes while in podcasts. This found all video podcast content and then the auto reorg moved all folders to the new podcast directory. For the videos I manually moved earlier, I had to move (not copy) them back to the old directory or folder then add that old folder and they were now in the right directory and viewable in iTunes.

SKYPE won't let me open up - says there is update, but there isn't one!

Don't understand - I went to call a client and the SKYPE icon loads, then says to update. There is no update!

What exactly is the version of Skype installed now on your computer? In Skype go to Help -> About Skype.

Creative cloud updated today, but now it says there are updates.

Creative Cloud is telling me I have the same updates available that I updated a couple hours ago. What's up with that?

repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html

I can't find option in iTunes to update the 28apps my iPad says there are updates for

Old version of iTunes had a section in the Apps section (when syncing) that said 'update all'.
It would go get all the updates for your apps.
Now I can't find that option. The iPad says 28 apps have updates but no way in itunes to
get them. How do you update the apps if your ipad has no access to Wifi or 3g service?
Thanks

Nothing there.
This is what the bottom looks like.

ITunes says there are updates. App Store tells me no updates.

It is horrible.
Apple, when will you fix this bug.
Since 10.8 my software update doent work correctly.
Fix spotlight, i think my problems depends on the spotlight bug. Because without spotlight software update will not work.

Sorry for my misunderstanding. Which version of Mountain Lion have you installed? I would suggest you try:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I get a pop-up from Firefox saying there are updates available. When I run this program nothing happens. I've checked your site and my new computer and I have the most recent version. Can you help stop this thing from coming on? thanks! "

Title: Software Update
says,
Update Available
A security and stability update for Firefox is available:
Firefox 5.0.1
bottom
Ask Later Update Firefox (both boxes)

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Says theres an update but it cant update

Similar Messages

Maybe you are looking for