Says unable to connect? I have been using FIrefox for a while now, never had this problem, is FIrefox no longer available?

Unable to connect
Firefox can't establish a connection to the server at www.google.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

see http://kb.mozillazine.org/Firewalls

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Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Hi, I have been using CS5 for a while now, but had to wipe my computer clean last night and now am unable to re-install my adobe on the same computer. Help please.

Can you describe more about what you summarize as "unable to re-install my adobe on the same computer." ? What actions do you take and what results? What messages do you get? Are you able to install it on a different computer?
Since you use the word "same", it might be a case that you do have another machine that the install is functional on. If so, or even if you installed a couple of times on the same machine, it might be a case where your activation allowance has been used up and you need to have them reset. If you contact Adobe Support thru chat you can ask them to reset your activations so that you have the two allotted to you available again.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Hi, I have the 3gs and had it unlocked for my virgin sim card, I have been using it for a while now and thought I would connect it to my i tunes, it said that i had to restore my phone so I did and now it says that no sim is inserted! can any1 help plz?

I tried to not restore it but the phone wouldn't even turn off so thought I had no choice : ( XX

Hi Peter, Outcome is I look like a real big idiot!!!! When my husband got home I was in the process of writing down all the details to inform apple of the dodgy o2 store, only for him to inform me that he never got it unlocked at the o2 store because they couldn't do it the same day and as I have zero patience he took it a few doors down to a phone shop that advertised unlocking of phones! So now holding my head in shame I have to appologise to o2 and to everyone for wasting their time! Sorry! I assumed that when he gave me the phone and I asked that it was fully unlocked (as we had read up on the jailbreak and red something?) and he said yes! that the o2 store had done it, but he had asked the shop that unlocked it if it would be fully unlocked and took their word for it! so my phone has been hacked and I will now be (with my tail between my legs, so to speak) taking it to the o2 store for help : ( Hope someone else will read this and learn for my (well my husbands) lesson and go through the correct channels, Thanks again to yourself and KiltedTim and Sorry! XX

I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before

I am having strange issue with my apple tv...i set up pictures to scroll through to the tv using home sharing. Now album covers are interspersed with my pictures. I have been using apple tv for a while and never had this happen before

Are you watching this content though iCloud or though from iTunes on your local computer? If it is from iCloud have you tried downloading the content to iTunes and watching it on ATV from that source to see if it still happens? This is geerally a much more reliable way to view the content. Easer to fast forward and rewind too.
- I have a stable internet connection
Clearlly you don't
>(Ive tested on other devices)
Which does not tell you anything about the specific connnection from ATV to iCloud.
>I am able to stream Netflix problem free from my AppleTV without so much as a hicup
Again which does not tell you anything about the specific connnection from ATV to iCloud.
>- I am able to download the episodes to my phone, ipad, and computer without any issues
Again which does not tell you anything about the specific connnection from ATV to iCloud. It does remove your ISP throattly traffice as a possible cause though. So that is good.
Have you checked your wireless rounter? Tried doing the factory restor on it? Upgrading it's firmware? Is it and or ATV getting extreamly hot when this problme happens?

I have been using pages for months and now I can not get it to open any templet or previous document to open?

I have been using pages for months and now I can not get it to open any templet or previous document to open?

A little more information would be helpful.
What version of Pages are you using? The latest is 4.1 with the update released on July 20. In Snow Leopard 10.6.8 you need at least Pages 4.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
If you are running at least Pages 4.0.5 & haven't made any other changes to your Mac since Pages was last working correctly, the likely culprit is corrupt preferences. Go to HD > Users > (your account) > Library > Preferences & delete the com.apple.iwork.pages.plst & restart Pages.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?

I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple?

Hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??

hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??

If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec. Any ideas out there?

I've been using iMovie for a while now to make movies out of mostly travel photos and video clips. I try to vary the time for the photos from 1-4 sec., although most of them are 1-2 seconds so as to keep it short. A friend of mine who saw my most recent product said that this is too short. Any ideas out there?

I apologize for my confusion on your question. I find that depending on the principal of each photo and my target audience to determine the time frame for each photo. It seems most people get impatient with viewing one photo for more than 1-2 seconds if the photo is not complex.
If there are several things that interests the viewers in any one image, they want to look at it a second or two longer. If the movie of images is a training aid, the images may need to be more than 3 seconds. For intro's, or a trailer for a training movie, no longer than 1-2 seconds.
That was a long answer to say, generally speaking, I find 3 seconds to be an average time length.

ITunes fails to load. Message is Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services. Never had this problem before trying to install this upgrade

iTunes fails to load. Message is "Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services." Never had this problem before trying to install this upgrade. How do I fix this?

Dave, same problem here. And I did go in as admin to Administrative Tools, Services, Apple Mobile Devices and tried restarting the service. It seems there is a bug with the newest update, period. All of the normal "easy" steps don't work. Before I remove all of Apple's programs, including Bonjour....I'm running a full system scan.
But the answer will be to remove all of the Apple stuff, then reboot, then use whatever utility you have to remove all temp files...then go download and install it again. This has worked for several people (I read the thread before posting). Win 7 64bit. It just seems that Apple did not thoroughly test this new version. Period.
If Apple reads this...I have many computers...and whenever Apple wants to update something...it just about stops everything else that is going on. Total memory hog, even with 16G RAM and dual quad core processors. It has to learn to play nice with others.
After the scan and I'm sure an hour or two of work...I'll re-post.
Of course if you do image back-ups, as I do, you can simply restore your drive to its previous state and run the previous version of iTunes, declining the update, until Apple gets it right. Depending on the size of your drive, this could take hours. It is a matter of choice, of course.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer no problem with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium

I downloaded the latest version of Pages 5.0 and have been using it for days. Now, when I try to open documents created with this version, I'm advised that I need latest version of Pages to open. What's going on?

First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

It's not accepting my payment method its s MasterCard been using it for a while now

IIt's not accepting my payment method

By 'not accepting' you mean ... ? If you are getting an error message then what does it say ?
If it's a debit card then they no longer seem to be accepted in all countries, and even where they are it seems that not all work.
For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are.
If that card used to work on your account then have you tried selecting the 'none' option and re-entering the card's details from scratch ?
Or have you got a different card that you could try, or are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If iTunes cards are available then you could potentially use them as your payment method.

HT6015 School have been using VPP for a while. We would like to avail the use of Purchase order to order apps. How do we set this up?

Does anyone know how to set up account so we can order any apps using a purchase order with the exact amount instead of usig a voucher? Not sure if Im in the right place.

I don't understand quite what you're asking. Can you provide more detail of what you're trying to do?

I signed up with the wrong email address for itunes and have been using it for 2 years, now it wants me to validate the address, but I can't. HELP

Please help. Is there anyway to change my email address on my apple id?

Well, your first mistake was making a new Apple ID. You only needed to go into Manage your Apple ID and change the Apple ID from the Yahoo email to your new email. Then, all the purchases you made with that old Apple ID would still be tied to your updated Apple ID.
As it is, you now have a totally new Apple ID, but the purchases you made with that old Apple ID are still (and will forever be) tied to it.
Your best bet is to log into Manage your Apple ID with the old ID (regardless of what Yahoo did with it, it is still a functional Apple ID, unless you had that disable for security reasons). Once you have logged into it, change the password on it to match the password on your new ID. Then when you are asked for a password to update an app, it won't matter which of the two Apple IDs is displaying. You will just type in the same password and your app will be updated.
Cheers,
GB

Elements 10 Suddenly will not open. Should I uninstall/deactivate and re-install or will I never be able to use it again? On windows 7 using parallels on Macbook Pro and never had this problem ever.

I ran trouble shooting and conflicts. It now keeps wanting me to switch to a different windows OS rather than 7 which is what I am running and how it worked previously. The only thing I have done in the last several days that may have freaked it out is downloading flash because my flash kept crashing in google chrome (i did days of trouble shooting before doing this. Thanks to Adobe I've used up about 4 days of non productive trouble shooting and now this!). It simply doesn't open anymore - not even an error message.
Just wanted to confirm that the next step should be deinstall/deactivate and then try to reinstall. But worried Adobe has rigged it so that only works if reinstalling on a different computer. Should I anticipate any problems in un & re install?

eventually prompts to select which version to use.
That person is misreading the prompt. It merely tells you that if you DO want to uninstall old versions, you should stop the install now and go do that first because the installer won't do it (and you really don't have to--you can uninstall later if you decide you no longer need the old version). It never says you MUST pick a version, although many people misread it to mean that.

Says unable to connect? I have been using FIrefox for a while now, never had this problem, is FIrefox no longer available?

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