Says Windows 8 on the box, but appears to be Windows 7 Pro inside
I purchased the Envy 20-d013w Touchsmart desktop. I started it up for the first time the other night, and after filling in a couple of numbers that were requested, was surprised to see Windows 7 Professional as the operating system. The box clearly states Windows 8 as the OS, however, so why is this not the case? In reading other reviews for this desktop, all the reviews that mention the OS state that they are running Windows 8, so something is amiss.
Let me know if there is something I need to do to enable Win 8. Thank you.
Ken
Here are the specs for your HP ENVY 20-d013w TouchSmart All-in-One Desktop Computer. According to the specs, this model was shipped with Microsoft Windows 8 (64-bit). If the unit doesn't have Windows 8, contact the seller or HP Customer support for assistance.
Pease send KUDOs
Frank
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This is a user supported forum. I am a volunteer and I don't work for HP.
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