SB Audigy 4 microphone problems.....please hel

Can anyone help/advise?
I have just purchased a SB Audigy 4 sound card for my system. I cannot get the microphone to work on my Speedlink Medusa headset. This is especially frustrating as i use teamspeak alot for online fps gaming. The sound works fine and is crystal clear, but no input from the microphone. I have switched on the mic in the surround mixer setting and my mic cable is in the correct slot in the sound card......it should work and im running out of ideas
Please please help as i have a BF2 match coming up on Monday......

I still cant get the microphone to work on this card.
I have tried uninstalling the drivers and re-installing ...nothing. 5. Speakers work, 5. headphones work (i am getting very good clear sound, however the mic on the headset doesn't work. I have tried taking the mic out and putting back in the pink connector....nothing. I have tried messing around with the surround mixer (record device is set to mic)......what am i missing? Is it blatenly obvious?
I have NEVER had as many issues with a sound card before!!! Jeez creative come on and pull your finger out!
PS does anyone know what jumper does on the audigy 4?

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