SB Live! 24-bit external: Crackling sound at the start of au

Question

I installed the SB Li've! 24-bit External audio device using the instructions provided, and I ran the automatic update program after installation had finished.
Then I connected my Creative Megaworks THX 2. 250D speaker system to the S/PDIF connector at the back of the SB Li've!.
Now the problem is that when ever any audio playback starts, regardless of the source(games, music, windows media player, youtube), I hear a crackling/popping sound at the start of the playback. The playback it self is clean and sounds very good, but as soon as it ends and I start another audio playback I hear that crackling/popping sound again at the start of the playback.
What's wrong ?

Answer 1

Hi Jupiter,
unfortunately we saw this message only today.
The crackles you are getting happen because the original library was developed by Project SAM using a set of samples, and then at the last minute they swapped the sample files with a different set of files without updating the instruments for the changed files.
There are several commercial libraries that unfortunately have this problem, and Project SAM is a known one.
Normally you do not see this problem in Logic, as Logic can see and fix the problem itself silently without teling you anything. When you relink your library with ExsManager, however, Logic thinks the instrument is already ok and will not fix the problem itself.
ExsManager by default will not fix this problem either, because we want the user to be in charge of what is done to his library (i.e. we do not want "magic" to be performed).
It's not a big problem anyway, and you can use ExsManager to fix this:
-start ExsManager
-switch to the advanced mode
-click the "Reset settings" button to start from safe settings
-set SampleDir and InstDir as you you need for your library (should already be set as last time you used it)
-switch to the "Options>References page and enable the "Check and fix sample format inconsistencies in instruments" and "Force refresh for all references"
-click "Analyze"
-click "Process"
... and that's it.
You do not have to do this every time: once the instruments are fixed you can relink as usual.
Andrea
Redmatica