SBO Mailer issue

HI experts,
I have a 8.8 PL13 customer using SBO Mailer. They are experiencing some error since day 1 after upgrading to this Patch level.
They have email triggered by Alerts. However, this email is only sent once when this alert is triggered. Subsequent triggering of alert does not sent any email, although the status says the alert is triggered successfully.
When i tried sending email manually, i did not receive any emails. So i check Windows Event Viewer and found this error.
Faulting application b1mail.exe, version 8.80.231.0 stamp 4c572685, faulting module ntdl.dl, version 5.2.3790.4455, stamp 49900d60, debug? 0 fault address 0x0002a774
email configuration are as follow.
SMTP Server: 192.168.0.147
SMTP Port: 25
Encoding English (United Kingdom)
SMTP Client: Microsoft .NET
Authentication: Basic Authentication
Any help?

Hi,
have you allowed relay ? You must allow Relay:
u2022But ONLY for your SBO (Mailer) Server
u2022MS TechNet Article:
(http://www.microsoft.com/technet/security/prodtech/exchangeserver/excrelay.mspx)
JimM

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rem ***********************************************************************
rem *                                                                     *
rem *   This script will stop & restart the SAP SBO Mailer service        *
rem *                                                                     *
rem *   Created by Anthony Galvano from Syntax to recycle the service     *
rem *   on Mar 22 2011                                                    *
rem *                                                                     *
rem ***********************************************************************
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