SBO Service manager

I installed SAP Business One 8.8 and the Upgrade PL13.
The SQL server 2008 was installed a few months earlier and already in use.
The SBO service manager is not working well:
If I choose at Service: license manager,(or SBO Backup, SBO DI Server)
the buttons below stay grey and become not active.
I don't know what the problem is.
This is the reason I cannot find the hardware key for my licence key.
Can anybody help me?

Webber is correct that there is no problem with your hardware key.
The license server is not able to access because there is security setting prohibit it to run. The security setting is in the UAC.
In the OS like windows server 2008 and UAC setting in the OS MS Window Vista or Window 7. there is UAC that turn on. This made the license server is unable to run. If you are using laptop or notebook as server standalone and using MS. Window Vista, just turn off the UAC. If you are using window 7, just set the UAC from always notify or default to notify me ... or never notify.
The setting is similar with windows server 2008 and do not afraid the other impact. The security is just to prevent the running of the softare that is not yet certified by Microsoft software. UAC is available in the user account. Access the user account in control pannel.
if you set the UAC default or always notify, you need to run as administrator for the SAP B1 software including SBO service manager.
here is the steps:
1. To run a program one time as an administrator
Right-click the program and select 'Run as administrator'.
2. To run a program permanently as an administrator
Right-click the program and select Properties -> Tab Compatibility -> Privilege Level -> Change settings for all users -> Privilege Level -> Run this program as an administrator
if this issue solved, pls close this message as answered.
JimM

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Dear Gordon,
The Server OS is Microsoft Windows Server 2003 R2 standard Edition Service Pack 1
By the way, congratulation for your achievement...That's very fantastic that you already achieve more than 35.000 point...I'am also thank you for the answer that you give.. It's really help me a lot...
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