SBWP inbox not receiving mails

Hi Team ,
I have a query , two sap user ids say A and B .i am sending mails to sap inbox for both the users A and B . A user is receiving mails in documents but B is not receiving any documents ...in workflow log the step executed succesfully..
when i checked the settings of both users try to send sample mails from both users . for A it is working fine but for B mails are going to the default id maintained in SU01 tcode ..
compared the settings of both users but i am not getting correctly ..try to suggest me where actually to check the settings of both the users to find the solution..
thanks ,
sandeep chennoju

Hi Modak ,
My requirement is three level approval of product creation(article) , completely custom screen,table,business object and workflow template .
When a product is created i am triggering the workflow by using 'create' event(custom), and created two more events approve and reject which acts as terminating events for the approval task . two outcomes are came from task one from approve and one from reject ..here inside task i am using asynchronous method to call the screen ..
when approved goes to second level and so on when rejects intimation should go to below approvers ..
here every thing is working fine but for user B when ever the approve or reject event triggers it is getting error in event receiver mail is getting to his sap office mail .
SBWP : when double click the error in event receiver mail
SWETYPV :
in swel 'feed back after error' is coming .
thanks ,
sandeep ch

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