SC - Approved but status is 'Awaiting Approval' and no follow-on document

Hi,
If a shopping cart is approved, the approval preview shows that all approvers have approved it & it is complete.
However, when you check the status of the Shopping Cart, it still shows 'Awaiting Approval'.
In addition, BBP_PD states that no follow-on document was created.
What can I do to trouble-shoot this issue?
Please help.
Thanks.

Hi,
You probably have a workitem that was not cloased yet, because of it the Workflow status is "Started" or "Awaiting".
Please check the workflow log in the SWI6. You can complete manually it by SWIA.
Please follow this example:
1)
Complete the document manually:
   A. Go to SWIA transaction :
      Complete the WF pressing "Complete Manually"
      Then the WF status should be "completed"
   B. IF so, go to transaction SWO1:
      Put the object type: BUS2201 (Purchase Order)
      Click on "Test"
      In "Instance" put the PO number: 4400015308
      Then execute the "setrelease" method:
            REQNO: 4400015308
            INITIATOR: "User"
Has the PO a inconsostency status ? Have you tried release the document ?
Thank you,
Rafael Rhoden

Similar Messages

"Shopping cart Approved but status is Awaiting Approval"

Hi Guys,
We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.
Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.
Please advise.
Thanks,
Sundeep

Hi Sundeep,
Which Service pack level are u in? SP08 or SP09.
We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.
Here once the SC is changed, it comes back to the requester.
When the requester accepts the changes, it hangs in awaiting approval state.
I am still not able to find a solution.
Were u able to solve this issue?
Pls share ur solution with us.
Regards
Srivatsan

Awaiting approval in Shopping cart and no follow on Document created

Hello Experts,
Classic Scenario
I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned.
Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document.
Pease guide me on this .
Thanks to all experts in Advance and appriciate your efforts
Smriti
Edited by: Smriti arora on Apr 28, 2010 7:58 AM
Edited by: Smriti arora on Apr 28, 2010 8:04 AM

hello Smriti
I will try help you with your two problems.
Question 1. "I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned."
this problem is because the customizing not is correct. Follow this steps:
1.- SRM Server->Cross-Application Basic Settings->Business Workflow->Select Workflow Framework
Check that Process-controlled workflow is active for all business objects
2.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Customize SAP Business Workflow Automatically
Execute step by step. is aut.
3.-Execute transaction SWDD; check that workflow WS40000014 exists...
4.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Generalize Tasks
execute task for default
5.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Check Task Generalization
check it "/SAPSRM/WF_CFG"
6.- SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Copy BRF Objects
class SRM_WF ; all objects; COPY
7.-execute transaction SCPR20 and active /SAPSRM/C_SC_600_000_SP04
8.- TEST NOW
Question 2: "Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document"
CHECK this point of customizing, here is where you must indicate to system that follow on document create for the shopping cart...exist several options...
SAP Supplier Relationship Management->SRM Server->Sourcing->Define Sourcing for Product Categories
Regards!!!!

Add an approval to shopping cart whose status is awaiting approval SRM7.0

Hi All,
In one of my requirements i need to add an approver to a shopping cart which is on status awaiting approval programmatically in SRM7.0.
1. Is it possible to add an aprrover to shopping cart whose status is awaiting approval programmatically.
2. If yes, please guide me the steps or classes and methods are used to do this.
Thanks in Advance.
Best Regards,
Krishna

Hi Saravanan,
I am sorry for delayed response..
Requiremnet:
Need to add approvers manually to the shopping cart which is on awaiting approval status.
The code flow follows as below:
1. as the workflow already started for this shopping cart so we have interrupted the shopping cart with belwo method
          CALL METHOD /sapsrm/cl_wf_adv_facade=>interrupt_process
            EXPORTING
              iv_document_guid = lv_new_guid ( shopping cart guid)
2. instantiated the object for the class /sapsrn/cl_pdo_bo_sc_adv, to its constructor i have passed values work item id generated in above process.
3. added an approver manually to shopping cart using method of above said class /sapsrm/if_pdo_do_apv_ext~add_approver.
4. if i skip the execution of method /sapsrm/if_pdo_bo_sc~order, i am able see all the approvers added manually but the status is "In your Inbox"
5. if i execute the above said order method, all the approvers added manually are lost.
Question:
1. Please suggest me the sequence of methods called are correct?
2. As per my understanding complete workflow is restarting, so it is losing all the manual approvers if i am wrong suggest me, Is it not possible to have previously added manually added approvers even after ordering the cart?

BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

Hi,
We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
Please advice.
Regards,
Ram

Hi Ramprashanna,
Please see Notes
Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
Note 672764 - Shopping cart monitor: Display of deleted shopping carts
In this issue.
Regards,Nishant
Please reward if this helps.

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Have you opened Acrobat and gone to Help>Updates to get an updated install?

SC, RFx, and PO status always awaiting approval

Dear Expert,
we have do some configuration in our SRM 7 system, and use workflow
without approval for shopping cart RFx, and PO.
there is no problem during the transaction, until this morning, suddenly our shopping cart,RFx, and PO status is always awaiting approval.
Extended classic scenario is used.
need your help,
Best Regards,
Melynessa Sitompul

Hi Masa,
this is the Object Type Linkage that activated for SC and PO:
BUS2121     APPLICATIONERROR     WS10000072
BUS2121     COMUNICATIONERROR     WS10000095
BUS2121     SAVED     WS10000060
BUS2121     SAVED     WS14500015
BUS2201     CHANGEVERSIONSAVED     WS14000075
BUS2201     CHANGEVERSIONSAVED     WS14000145
BUS2201     SAVED     WS14000075
Best Regards,
Melynessa

Shopping cart status of 'awaiting approval'

Hi Everyone,
All Shopping Baskets that are rejected by the approver are entering the Order raisers Shopping Basket status report with the status wrong displaying as Awaiting Approval . On previous versions of SRM, the status would be set to In Your Inbox]. This issue is with this header status only as the line items for rejected Baskets does show rejected.
Any help is welcome. I am on SRM 5.
Bye.
Gordon.

Hello,
Actually, system behaves in the following way:
- A shopping cart is created and goes to approval;
- Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
- If requester checks the cart (Inbox or BBPSC04), its header status will be "In your inbox";
- If someone (administrator, for example), checks the cart via BBP_MON_SC transaction (Monitor Shopping Cart) before the requester acceptance/changes, the shopping cart status will be "Awaiting approval", since the cart is still in approbation process.
I hope this information helps.
Kind regards,
Ricardo

SC header status showing 'Awaiting Approval

All,
We have n-step approval level, when last approvar approves the shopping cart, the line item is showing approved and Header status still showing 'Awaiting approval'. So Purchasing is not able to see shopping cart in Sourcing.
We forcefully approved using SWOT trasaction and now the header status changed to approved.
We are recieving these kind of requests daily from our users, did anyone get this issue and is there any permanent solution to fix this.
your help is highly appriciated.
Thanks,
Ravi

Hi Neha,
The problem was resloved, i didn't see this thread to reply. The isssue is:
1. The approver recieves the mail for the SC approval and he has substitute approver.
2. The final approval is forwading the mail he recieved to the substitute approver.
3. Then the Subtitute approver clinking on the Log On link from the mail forwared by approver.
In standared substitute should not log on to the system by the mail forwared by another person. there will be problem with workitems sync. i asked my susbtittue approver to log on the the system directly, not through forwared mail. It worked now, the shopping cart was approved now.
Thanks,
Ravi

RFx status is Awaiting Approval - needed PUBLISH

Hello SAPions,
We are in SRM7.0 ehp4. PPS.
Issue: When Publishing Rfx, status is going to Awaiting Approval rather than PUBLISHED status.
I have configured the system to create Rfx and when I try to PUBLISH them, they are going to Awaiting Approval.
First I activated the BC Sets for automatic approval. When this didnt work, We activated the WS40000014 workflow.
Can someone throw some light on What is that we are missing?
-Ashwin.

checked above notes and are not applicable to us.
The following data is downloaded from the Approval Tab of RFX(Approval Process Data:Download as XML)
<?xml version="1.0" ?>
- <asx:abap xmlns:asx="http://www.sap.com/abapxml" version="1.0">
- <asx:values>
- <PROCESS_INFO>
<WF_VERSION>0200</WF_VERSION>
<PROC_STATUS>INIT</PROC_STATUS>
<IS_DYNAMIC_WORKFLOW>X</IS_DYNAMIC_WORKFLOW>
<HAS_WORKFLOW_ERROR />
- <PROC_DETAIL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
<TIME_INDICATOR>F</TIME_INDICATOR>
- <PROC_LEVEL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
<LEVEL_GUID>TEf8cMRqD6DhAAAACoDESg==</LEVEL_GUID>
<LEVEL_SEQNR>999</LEVEL_SEQNR>
<LEVEL_TYPE>S</LEVEL_TYPE>
<TEMPLATE_ID>WS40000025</TEMPLATE_ID>
<APPROVAL_TASK_ID>TS40007988</APPROVAL_TASK_ID>
<DECISION_TYPE>1</DECISION_TYPE>
<LEVEL_STATUS>VALID</LEVEL_STATUS>
<LEVEL_DECISION_STATUS>OPEN</LEVEL_DECISION_STATUS>
<IS_ADHOC_LEVEL />
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<GENERATED_GUID>TEfNZ8R2D6HhAAAACoDESg==</GENERATED_GUID>
<DOCUMENT_GUID>TEf8VsRqD6DhAAAACoDESg==</DOCUMENT_GUID>
<DECISIONSET_ITEMSTATUS_MAP />
- <AGENTS_BY_KEY>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
<WORKITEM_ID>000000000000</WORKITEM_ID>
<LEADING_OBJECT_GUID>TEfNZsR2D6HhAAAACoDESg==</LEADING_OBJECT_GUID>
- <AGENT_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT>
<AGENT_ID>WF-BATCH</AGENT_ID>
<AGENT_TYPE>RA</AGENT_TYPE>
<CREATED_BY />
<CREATED_AT>0</CREATED_AT>
<REVIEWER_OID />
<AGENT_OT>US</AGENT_OT>
<AGENT_FULL_NAME />
</_-SAPSRM_-S_PDO_WF_PROC_AGENT>
</AGENT_LIST>
</_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
</AGENTS_BY_KEY>
<WORKITEM_LIST />
- <DECISIONSETS>
- <_-SAPSRM_-S_WF_DECISIONSET_STAT>
<DECISIONSET_GUID>TEfNZsR2D6HhAAAACoDESg==</DECISIONSET_GUID>
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<STATUS>OPEN</STATUS>
</_-SAPSRM_-S_WF_DECISIONSET_STAT>
</DECISIONSETS>
</_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
</PROC_LEVEL_LIST>
<WORKITEM_LIST />
<AGENT_LIST />
<AGENTS_BY_KEY />
</_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
</PROC_DETAIL_LIST>
</PROCESS_INFO>
</asx:values>
</asx:abap>
can someone suggest something?
-Ashwin.

Workflow-status is awaiting approval for rejected item

Hello,
I am working on SRM 5.5. Extended classic scenario.
I have implemented the workflow WS1400133 for 3-step SC approval ( using the corresponding BADI) .
I have an issue , where, if the shopping cart is rejected by one of the approvers, then the approval overview shows result : REJECTED , however, the approval status in the ( approval transaction) , shows the workflow status as 'AWATING APPROVAL'.
So, the user cannot modify the shopping cart to resubmit for approval.
Any inputs as to why this is happening and any solution to this ?
Thanks in advance,
Aravind Nair.

Hi Arvind,
When the SC is rejected ,the total value fo the SC becomes 0.Have you set the parameter "no_further_approval_needed" for this condition(for rej items)?
ALso refer the note 790027.Hope this helps.
Regards,
Disha.
PLs reward points for helpful answers

SRM and ERP follow on documents

Hello all, I am working in SRM 7.0 in a classic scenary.
When I create a shopping cart that generate purchase requisition in the backend system, and then I create a purchase order with reference to this purchase requisition directly in the backend, this PO doesn´t appears in the follow on document tab information.
I am not sure that this is correct or not. Follow on documents in this case must be updated in SRM?
Thanks in advance
Rosa Rodríguez

YES.
Follow on docuement must be updated in the each item of the shopping cart .
check clean_reqreq_up and BBP_GET_Status_2 jobs.
you need to explore if they were not updated in SRM.
in ECC docuemnts shopping cart details will not be there , if you want sc number in ECC business object, you need little enhancement to populate sc number with item field.
check bbp_pd
or paste first 20 lines of bbp_pd .

Purchase Order has approved but Status show as Unapproved

Dear All Experts,
I have a Purchase Order need to go throught approval procedure. The Purchase Order has approved by user and add into system and printed out. When second time, open the same Purchase Order, the status show "Unapproved" but the Purchase Order windows header name show Purchase Order [Approved], this make user unable to copy to GRPO. I have try to restore stored procedures in SAP B1, it does not make any changes. The user is using SAP B1 2007A SP0 PL49. Please Advise.

Hi Angie
the purchase order once approved has to be added on to the system after approval if u say that u have added the purchase order after it got approved then that seems to be a concern for that u need to contact ur sap partner or if u are a partner then u need to get in touch with sap to resolve the isssue as it could be because of problem with ur database
but before that please be sure off that u are using the correct way and have sucessfully added the documnt apon approval.
Regards,
Manish

Approver request gets to approver but not seen in approver work inbox AC10

Hello Gurus,
I have a problem that has been frustrating me for some two days now.
I am trying to create a user request using the standard workflow in AC 10.0.
I have the manager account setup and assigned to the user i am trying to create.
The role i am assigning to the user has an approver assigned to it.
I have 2 stages defined - GRAC_MANAGER (Agent ID - GRAC_MANAGER | Aprover type - Anyone Approver) and GRAC_ROLEOWNER (Agent ID - GRAC_ROLEOWNER | Aprover type - Anyone Approver).
I don't have any notification settings defined anyway. (Do I need to define any notification anyway if I am using the default settings)
When I go to the audit log of the created request in the search request environment, it tells me that it is "pending for approval at the path GRAC_DEFAULT_PATH stage GRAC_MANAGER Approver ID: Managerapp" [where Managerapp is my Manager defined as approver].
My issue now is that when I go to the inbox of the manager, i cannot see any request pending for approval there. So where is it?
Please help me out as I am stucked.
Thanks

Hi,
The root cause of the issue are two configuration item in your SPRO workflow configuration which normally is done in your post installation operation.
1. Perform Automatic Workflow Configuration.
2. Perform task specific customization.
For debugging your workflow in MSMP kindly use below link:
"http://faq:port/sap/bc/webdynpro/sap/grfnmwmsmpmon?sap-system-login-basic_auth=X&sap-client=100&sap-language=EN"
Regards,
Prasad
Edited by: Prasad Chaudhari on Oct 21, 2011 4:44 AM

Purchase order in 'awaiting approval' status but no approval required

Hi
I am using SRM 4.0 SP 13. There is a purchase order which shows that no approval is required in the approval tab, but the overall status is 'awaiting approval'. Please can you advise if this is a Support pack issue? I have checked the workflow WS14000075 which is active.
Regards
Rajeev

Hi
You would need to check if the workflow has been able to release the PO properly. Only after successful release completion by workflow, PO status gets changed to ordered from awaiting approval. Check the workflow log to see if there are any errors. Use txn-SWI1 or SWI6 to go into workflow log. Also reactive your workflow WS14000075 using txn swdd and try creating new PO.
Regards,
Sanjeev

SC - Approved but status is 'Awaiting Approval' and no follow-on document

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