SC cannot be processed once Auction closed

Dear SAP experts,
My company is using SRM 5.0. We have a scenario where the Shopping Cart is going to the sourcing. Then the purchaser create Live Auction for this SC. Then Auction has been closed, but as the result of the auction is not satisfying. Thus we plan to create Live Auction for this SC. However as the SC has been created as Live Auction and it is completed already, we cannot process the SC anymore. We have contacted OSS and according to them it is standard behaviour.
As such we ask the user to create SC again, so we can have another SC. But this looks sily as why the user need to create SC again? Are any of you encounter this issue? And is there a smarter way to overcome this?
Or is this still happening in SRM 7.0?
Best regards,
John

Read through this article for iTunes Store troubleshooting:
http://support.apple.com/kb/TS3297

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