SC created from PR not visible in portal although visible in backend SRM

Please can some one check and guide me why I am unable to see the SC created from PR in SRM portal .
I can see the SC exists in BBP_PD however when I check in portal It does not give me any result ..
We are using the system for the first time to enable PDP scenario .. and we are currently on SAPK-70205INSRMSRV
Please confirm if there are settings needed at portal end to reflect the SC created from backend ?
I get the error as below as soon as I login ..
When I now enter the SC number in the Number of requisition field it does not yield any result:
Although the SC exists in the backend in approved status ...

Issue resolved : I basically checked there were some missing roles issue as the user is only able to see his own PR and not all PR .
Not sure which role is missing so I have sent to the Basis team to check further ,
Closing this post .
Thanks for the help .

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