SC header status showing 'Awaiting Approval

All,
We have n-step approval level, when last approvar approves the shopping cart, the line item is showing approved and Header status still showing 'Awaiting approval'. So Purchasing is not able to see shopping cart in Sourcing.
We forcefully approved using SWOT trasaction and now the header status changed to approved.
We are recieving these kind of requests daily from our users, did anyone get this issue and is there any permanent solution to fix this.
your help is highly appriciated.
Thanks,
Ravi

Hi Neha,
The problem was resloved, i didn't see this thread to reply. The isssue is:
1. The approver recieves the mail for the SC approval and he has substitute approver.
2. The final approval is forwading the mail he recieved to the substitute approver.
3. Then the Subtitute approver clinking on the Log On link from the mail forwared by approver.
In standared substitute should not log on to the system by the mail forwared by another person. there will be problem with workitems sync. i asked my susbtittue approver to log on the the system directly, not through forwared mail. It worked now, the shopping cart was approved now.
Thanks,
Ravi

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We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
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Ram

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Hi,
If a shopping cart is approved, the approval preview shows that all approvers have approved it & it is complete.
However, when you check the status of the Shopping Cart, it still shows 'Awaiting Approval'.
In addition, BBP_PD states that no follow-on document was created.
What can I do to trouble-shoot this issue?
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Hi,
You probably have a workitem that was not cloased yet, because of it the Workflow status is "Started" or "Awaiting".
Please check the workflow log in the SWI6. You can complete manually it by SWIA.
Please follow this example:
1)
Complete the document manually:
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      Complete the WF pressing "Complete Manually"
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   B. IF so, go to transaction SWO1:
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Add an approval to shopping cart whose status is awaiting approval SRM7.0

Hi All,
In one of my requirements i need to add an approver to a shopping cart which is on status awaiting approval programmatically in SRM7.0.
1. Is it possible to add an aprrover to shopping cart whose status is awaiting approval programmatically.
2. If yes, please guide me the steps or classes and methods are used to do this.
Thanks in Advance.
Best Regards,
Krishna

Hi Saravanan,
I am sorry for delayed response..
Requiremnet:
Need to add approvers manually to the shopping cart which is on awaiting approval status.
The code flow follows as below:
1. as the workflow already started for this shopping cart so we have interrupted the shopping cart with belwo method
          CALL METHOD /sapsrm/cl_wf_adv_facade=>interrupt_process
            EXPORTING
              iv_document_guid = lv_new_guid ( shopping cart guid)
2. instantiated the object for the class /sapsrn/cl_pdo_bo_sc_adv, to its constructor i have passed values work item id generated in above process.
3. added an approver manually to shopping cart using method of above said class /sapsrm/if_pdo_do_apv_ext~add_approver.
4. if i skip the execution of method /sapsrm/if_pdo_bo_sc~order, i am able see all the approvers added manually but the status is "In your Inbox"
5. if i execute the above said order method, all the approvers added manually are lost.
Question:
1. Please suggest me the sequence of methods called are correct?
2. As per my understanding complete workflow is restarting, so it is losing all the manual approvers if i am wrong suggest me, Is it not possible to have previously added manually added approvers even after ordering the cart?

SC status is still showing awaiting approval..

Hi,
When I check in backend, workflow is completed and shows that SC is released.
But in EBP web login, it shows the status 'Awaiting Approval'. In graphical approval preview it shows the status approved.
Regards,
Vittalprasad

Hi,
workflow is completed and shows that SC is released.
But in EBP web login, it shows the status 'Awaiting Approval'
The workflow was read from the back end and shown in the Portal. The refresh time has to reduce (minimum time has to be given), Re-Register and Refresh the Cache.
Then check again.
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Surjith

Shopping cart status of 'awaiting approval'

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All Shopping Baskets that are rejected by the approver are entering the Order raisers Shopping Basket status report with the status wrong displaying as Awaiting Approval . On previous versions of SRM, the status would be set to In Your Inbox]. This issue is with this header status only as the line items for rejected Baskets does show rejected.
Any help is welcome. I am on SRM 5.
Bye.
Gordon.

Hello,
Actually, system behaves in the following way:
- A shopping cart is created and goes to approval;
- Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
- If requester checks the cart (Inbox or BBPSC04), its header status will be "In your inbox";
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I hope this information helps.
Kind regards,
Ricardo

"Shopping cart Approved but status is Awaiting Approval"

Hi Guys,
We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.
Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.
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Thanks,
Sundeep

Hi Sundeep,
Which Service pack level are u in? SP08 or SP09.
We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.
Here once the SC is changed, it comes back to the requester.
When the requester accepts the changes, it hangs in awaiting approval state.
I am still not able to find a solution.
Were u able to solve this issue?
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Regards
Srivatsan

Workflow-status is awaiting approval for rejected item

Hello,
I am working on SRM 5.5. Extended classic scenario.
I have implemented the workflow WS1400133 for 3-step SC approval ( using the corresponding BADI) .
I have an issue , where, if the shopping cart is rejected by one of the approvers, then the approval overview shows result : REJECTED , however, the approval status in the ( approval transaction) , shows the workflow status as 'AWATING APPROVAL'.
So, the user cannot modify the shopping cart to resubmit for approval.
Any inputs as to why this is happening and any solution to this ?
Thanks in advance,
Aravind Nair.

Hi Arvind,
When the SC is rejected ,the total value fo the SC becomes 0.Have you set the parameter "no_further_approval_needed" for this condition(for rej items)?
ALso refer the note 790027.Hope this helps.
Regards,
Disha.
PLs reward points for helpful answers

SC, RFx, and PO status always awaiting approval

Dear Expert,
we have do some configuration in our SRM 7 system, and use workflow
without approval for shopping cart RFx, and PO.
there is no problem during the transaction, until this morning, suddenly our shopping cart,RFx, and PO status is always awaiting approval.
Extended classic scenario is used.
need your help,
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Melynessa Sitompul

Hi Masa,
this is the Object Type Linkage that activated for SC and PO:
BUS2121     APPLICATIONERROR     WS10000072
BUS2121     COMUNICATIONERROR     WS10000095
BUS2121     SAVED     WS10000060
BUS2121     SAVED     WS14500015
BUS2201     CHANGEVERSIONSAVED     WS14000075
BUS2201     CHANGEVERSIONSAVED     WS14000145
BUS2201     SAVED     WS14000075
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RFx status is Awaiting Approval - needed PUBLISH

Hello SAPions,
We are in SRM7.0 ehp4. PPS.
Issue: When Publishing Rfx, status is going to Awaiting Approval rather than PUBLISHED status.
I have configured the system to create Rfx and when I try to PUBLISH them, they are going to Awaiting Approval.
First I activated the BC Sets for automatic approval. When this didnt work, We activated the WS40000014 workflow.
Can someone throw some light on What is that we are missing?
-Ashwin.

checked above notes and are not applicable to us.
The following data is downloaded from the Approval Tab of RFX(Approval Process Data:Download as XML)
<?xml version="1.0" ?>
- <asx:abap xmlns:asx="http://www.sap.com/abapxml" version="1.0">
- <asx:values>
- <PROCESS_INFO>
<WF_VERSION>0200</WF_VERSION>
<PROC_STATUS>INIT</PROC_STATUS>
<IS_DYNAMIC_WORKFLOW>X</IS_DYNAMIC_WORKFLOW>
<HAS_WORKFLOW_ERROR />
- <PROC_DETAIL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
<TIME_INDICATOR>F</TIME_INDICATOR>
- <PROC_LEVEL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
<LEVEL_GUID>TEf8cMRqD6DhAAAACoDESg==</LEVEL_GUID>
<LEVEL_SEQNR>999</LEVEL_SEQNR>
<LEVEL_TYPE>S</LEVEL_TYPE>
<TEMPLATE_ID>WS40000025</TEMPLATE_ID>
<APPROVAL_TASK_ID>TS40007988</APPROVAL_TASK_ID>
<DECISION_TYPE>1</DECISION_TYPE>
<LEVEL_STATUS>VALID</LEVEL_STATUS>
<LEVEL_DECISION_STATUS>OPEN</LEVEL_DECISION_STATUS>
<IS_ADHOC_LEVEL />
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<GENERATED_GUID>TEfNZ8R2D6HhAAAACoDESg==</GENERATED_GUID>
<DOCUMENT_GUID>TEf8VsRqD6DhAAAACoDESg==</DOCUMENT_GUID>
<DECISIONSET_ITEMSTATUS_MAP />
- <AGENTS_BY_KEY>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
<WORKITEM_ID>000000000000</WORKITEM_ID>
<LEADING_OBJECT_GUID>TEfNZsR2D6HhAAAACoDESg==</LEADING_OBJECT_GUID>
- <AGENT_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT>
<AGENT_ID>WF-BATCH</AGENT_ID>
<AGENT_TYPE>RA</AGENT_TYPE>
<CREATED_BY />
<CREATED_AT>0</CREATED_AT>
<REVIEWER_OID />
<AGENT_OT>US</AGENT_OT>
<AGENT_FULL_NAME />
</_-SAPSRM_-S_PDO_WF_PROC_AGENT>
</AGENT_LIST>
</_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
</AGENTS_BY_KEY>
<WORKITEM_LIST />
- <DECISIONSETS>
- <_-SAPSRM_-S_WF_DECISIONSET_STAT>
<DECISIONSET_GUID>TEfNZsR2D6HhAAAACoDESg==</DECISIONSET_GUID>
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<STATUS>OPEN</STATUS>
</_-SAPSRM_-S_WF_DECISIONSET_STAT>
</DECISIONSETS>
</_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
</PROC_LEVEL_LIST>
<WORKITEM_LIST />
<AGENT_LIST />
<AGENTS_BY_KEY />
</_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
</PROC_DETAIL_LIST>
</PROCESS_INFO>
</asx:values>
</asx:abap>
can someone suggest something?
-Ashwin.

Awaiting Approval in SC

Hi Gurus,
 I am facing new problem. after i created shopping cart , status shows awaiting approval but when i click APPROVAL PREVIEW , i have seen message like NO APPROVAL REQUIRED.
When i go to approval inbox i could n't see any workitem belongs to that particular SC.
i went T.code SWI2_FREQ , when i see two RED ICONS says
John GET_VALUE_REF 01/18/2006 16:19:18
John EVAL_BOR_ATTRIB_ACCESS_CODE 01/18/2006 16:19:18
in the BADI implementation,
i have passed APPROVAL_INDEX,APPROVAL_AGENT & NAME to APPROVAL_TABLE EXPORTING PARAMENTER.
Kindly tell me is i need to pass any other value to APPROVAL_TABLE.
and one more clarification.
for SC n-step item level approval workflow badi.
what are the exporting parameter needs to be pass.
please help me.
thanks,

Hmm,
I think you will raise my WF expertise limits.
BUS30003 is an Approval Object. It should be linked to your SC BUS2121.
The attribute OBJECTTOAP is populated by:
perform get_approval_items.
CALL FUNCTION 'BBP_WFL_DIN_APPROVAL_VIEW_SET'
 TABLES
 it_actual_appr_items = gt_appr_items_app
Check the WF container to see if the SC object is there.
The form get_approval_items tries to read your SC items:
CALL FUNCTION 'BBP_WFL_DIN_APPR_CONTAINER_GET'
EXPORTING
 IV_MAIN_WORKITEM_ID = object-key-workitem
TABLES
 ET_CONT_APPR_ITEMS = lt_appr_items
Items from lt_appr_items are then read in tables CRMD_ORDERADM_H & I to find back the Sc header ID/GUID.
Try to execute this function in debug mode with your Workitem ID.
Rgds
Christophe

SC Awaiting Approval

Hi,
 i am facing new problem. after i created shopping cart , status shows awaiting approval but when i click APPROVAL PREVIEW , i have seen message like NO APPROVAL REQUIRED.
 When i go to approval inbox i could n't see any workitem belongs to that particular SC.
in the BADI implementation,
i have passed APPROVAL_INDEX,APPROVAL_AGENT & NAME to APPROVAL_TABLE EXPORTING PARAMENTER.
Kindly tell me is i need to pass any other value to APPROVAL_TABLE.
and one more clarification.
for SC n-step item level approval workflow badi.
what are the exporting parameter needs to be pass.
please help me.
thanks,
durai.

Hi Vadim,
 thank you , for timing i hard code my approval name and other stuff.
please let me know what shall i do .
my coding is
DATA:
 ls_header TYPE bbp_pds_sc_header_d,
tables for different approval criteria
 lv_call_crit1 TYPE bbp_wfl_app_criterion,
 lv_call_value1 TYPE bbp_wfl_app_property,
local help variables
 lv_guid TYPE crmt_object_guid,
item fields and structures
 ls_item TYPE bbp_pds_sc_item_d,
 lt_item TYPE TABLE OF bbp_pds_sc_item_d,
accounting structures
 ls_account TYPE bbp_pds_acc,
 lt_account TYPE TABLE OF bbp_pds_acc.
DATA: ls_approver TYPE bbp_wfl_approval_table_badi,
 ls_item_approval_table TYPE bbps_wfl_item_approval,
 ls_item_approval_history_table type BBPS_WFL_ITEM_APPROVAL,
 ls_item_approval_obj TYPE BBPS_WFL_ITEM_APPROVAL_OBJ.
Approval Agent
data: lv_ APPROVAL1 type USR02-BNAME value 'APPROVAL1',
 lv_ APPROVAL2 type USR02-BNAME value APPROVAL2'.
Business objects (local)
CONSTANTS:
 c_shop TYPE crmt_subobject_category_db VALUE 'BUS2121'.
Approval Criteria and properties used (local)
CONSTANTS:
 c_prod_categ TYPE bbp_wfl_app_criterion VALUE 'PROD_CAT'.
Local Constants
Constants :
 c_agent_is_user TYPE otype VALUE 'US',
 c_product_caterory type COMT_CATEGORY_ID value 'Prdu_category1',
 c_product_caterory1 type COMT_CATEGORY_ID value 'Prdu_category2'.
MOVE guid TO lv_guid.
CASE object_type.
 WHEN c_shop.
----------- shopping cart ---------------------------------- *
get the details of the shopping cart
 CALL FUNCTION 'BBP_PD_SC_GETDETAIL'
 EXPORTING
 i_guid = lv_guid
 i_object_id = object_id
 I_WITH_ITEMDATA = 'X'
 IMPORTING
 e_header = ls_header
 EV_IS_PD =
 ET_ATTACH =
 TABLES
 e_item = lt_item
ENDCASE.
CONCATENATE c_agent_is_user lv_ APPROVAL1
 INTO lv_ APPROVAL1.
CONCATENATE c_agent_is_user lv_ APPROVAL2
 INTO lv_ APPROVAL2.
*PROCESS ITEM LEVEL VALUES
LOOP AT LT_ITEM INTO ls_item WHERE del_ind IS INITIAL.
We consider only items, which are not deleted (del_ind = 'X')
if ls_item-category_id = c_product_caterory.
ls_approver-approval_index = '1'.
ls_approver-APPROVAL_AGENT = lv_ APPROVAL1.
ls_approver-NAME = 'Approver 1'.
ls_approver-approval_description = 'Proc Cat approval'.
ls_approver-APPROVAL_OBJECT_GUID = ls_item-guid.
FILL APPROVAL TABLE
APPEND ls_approver TO APPROVAL_TABLE.
ENDIF.
if ls_item-category_id = c_product_caterory1.
ls_approver-approval_index = '1'.
ls_approver-APPROVAL_AGENT = lv_ APPROVAL1.
ls_approver-NAME = 'Approver 2'.
ls_approver-approval_description = 'Proc Cat approval1'.
ls_approver-APPROVAL_OBJECT_GUID = ls_item-guid.
FILL APPROVAL TABLE
APPEND ls_approver TO APPROVAL_TABLE.
ENDIF.
Fill item table (Which items belongs to which approval object)
ls_item_approval_table-approval_object_guid = ls_header-guid.
ls_item_approval_table-approval_item_guid = ls_item-guid.
APPEND ls_item_approval_table TO item_approval_table.
ls_item_approval_obj-SC_GUID = ls_header-guid.
**Get Approval Object
CALL FUNCTION 'SYSTEM_UUID_C_CREATE'
 IMPORTING
 uuid = ls_item_approval_obj-approval_object_guid.
*ls_item_approval_obj-APPROVAL_OBJECT_GUID = ls_item-guid.
append ls_item_approval_obj to item_approval_obj.
ls_item_approval_history_table-approval_object_guid = ls_header-guid.
ls_item_approval_history_table-approval_item_guid = ls_item-guid.
append ls_item_approval_history_table to item_approval_history_table .
ENDLOOP.
look my above coding and let me know what shall i do. it's very urgent .
thanks,
Durai.

Purchase order in 'awaiting approval' status but no approval required

Hi
I am using SRM 4.0 SP 13. There is a purchase order which shows that no approval is required in the approval tab, but the overall status is 'awaiting approval'. Please can you advise if this is a Support pack issue? I have checked the workflow WS14000075 which is active.
Regards
Rajeev

Hi
You would need to check if the workflow has been able to release the PO properly. Only after successful release completion by workflow, PO status gets changed to ordered from awaiting approval. Check the workflow log to see if there are any errors. Use txn-SWI1 or SWI6 to go into workflow log. Also reactive your workflow WS14000075 using txn swdd and try creating new PO.
Regards,
Sanjeev

How do we identify SC that are stuck in awaiting approval status?

All,
Extended Classic Scenario   7.01
We have Shopping Carts set up for auto approval.    From time to time some Shopping Carts get stuck in awaiting approval status and we need to manually force them to go.   We have not been able to identify a root cause for this so we would like to create an abap that would identify those SCs that are stuck then submit   BBP_REQREQ_TRANSFER   to transfer those SCs.
The problem we are having is finding the correct combination of status's that will capture those SCs that are truly awaiting approval.
We first find all those SC with status = I1015 (awaiting approval)
Then we exclude those with status i1040 (deleted) and i1129 (followon document created)
It seems in our testing that sometimes the status i1129 has an "X" in the inactive column.   Should those then be reprocessed and therefore not excluded?
Thoughts...
Sandra

Hi Sandra,
For your code logic, I1129 with inactive X should be included to get the list of SC which are in awaiting approval or may be approved but without follow on doc.
But could you check if you get any message in RZ20 after the follow on doc is created and it becomes inactive ?
may be you can check the SAP note: 1499352 - SRM Transfer: Redesign, bug fixes
Best Regards,
Anil

SC header status showing 'Awaiting Approval

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