SC in Awaiting Approval but no work item found for SC

Hi
We are in SRM 5.5 Extended Classic Scenario will item-based approval workflow for SC.
A requestor has created a SC which requires several steps of approval.
The shopping cart has status 'awaiting approval' but when we check via BBP_PD system gives 'No workflow item found .
Why this occurs is already strange we have lots of SC every day and workflow item is created properly.
But 2nd question is if there is a solution available to retrigger / restart the workflow for this SC ?
Any help would be appreciated

Hi,
did you check in SWI6 or SWIA?
Saravanan
Edited by: Saravanan Dharmaraj on Nov 30, 2011 1:57 PM

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SC in Awaiting Approval but no work item found for SC

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