SC Item getting deleted

Hi
I am displaying errors if there errors on SC Item fields from BADI Implementation. When SC Item contains errors and I click on Next Button, the Item is getting deleted.
Also when an Item is selected from catalog and that line appears on SC, the fields in Item Data tab are greyed out from making changes.
This is in SRM 7.0
Please help with your suggestions.

Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team

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    We have created a standard task for this purpose ( a copy of TS31000007)  .
    The business Object is CATS , terminating event is COMPLETED , method is APPROVE . There is no triggereing event a FM is being used .
    The standard task is copied in two test environments , from first system the mail gets automatically deleted , but from the second one it is not getting deleted .
    Also the workflow log in SWEL doesnt show any rows in the second system .
    In the first system , there are 4 steps  in the workflow log :
    Dialog work item created
    Background process started
    terminating event received
    work item processing complete
    Though the workitem has deleted , but the status of the workflow is in Progress
    while the second has only two steps in workflow log
    Dialog work item created
    Background process started
    and the workflow status is "Ready"
    I guess the terminating event in the second case is not getting received .
    but ,I have  checked sweinst and found that the instance linkage is activated .
    Also when the workitem is approved , it does not get delete , and if we try to re execute it again , the gives a msg " NO data found "
    Can someone help me to find why the mail is stuck in the inbox and  correct this problem.
    Thanks
    Sheetal

    Unless and until the Terminating event is triggered the workitem will not disappear. Check how the Event is getting triggered in other system. I feel it is getting triggered by standard means. Check whether there is proper settings in SWEHR3.
    It means that you are not doing any special configuration for event triggering or coding. Please check what is missing in the system you are having problem.  Check SWU3 setting is fine or not.
    <b>Please close thread when issue resolved</b>
    Thanks
    Arghadip
    Message was edited by:
            Arghadip Kar

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