SC, RFx, and PO status always awaiting approval

Dear Expert,
we have do some configuration in our SRM 7 system, and use workflow
without approval for shopping cart RFx, and PO.
there is no problem during the transaction, until this morning, suddenly our shopping cart,RFx, and PO status is always awaiting approval.
Extended classic scenario is used.
need your help,
Best Regards,
Melynessa Sitompul

Hi Masa,
this is the Object Type Linkage that activated for SC and PO:
BUS2121     APPLICATIONERROR     WS10000072
BUS2121     COMUNICATIONERROR     WS10000095
BUS2121     SAVED     WS10000060
BUS2121     SAVED     WS14500015
BUS2201     CHANGEVERSIONSAVED     WS14000075
BUS2201     CHANGEVERSIONSAVED     WS14000145
BUS2201     SAVED     WS14000075
Best Regards,
Melynessa

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In one of my requirements i need to add an approver to a shopping cart which is on status awaiting approval programmatically in SRM7.0.
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Hi Saravanan,
I am sorry for delayed response..
Requiremnet:
Need to add approvers manually to the shopping cart which is on awaiting approval status.
The code flow follows as below:
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We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
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Ram

Hi Ramprashanna,
Please see Notes
Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
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Hello SAPions,
We are in SRM7.0 ehp4. PPS.
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checked above notes and are not applicable to us.
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<?xml version="1.0" ?>
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- <asx:values>
- <PROCESS_INFO>
<WF_VERSION>0200</WF_VERSION>
<PROC_STATUS>INIT</PROC_STATUS>
<IS_DYNAMIC_WORKFLOW>X</IS_DYNAMIC_WORKFLOW>
<HAS_WORKFLOW_ERROR />
- <PROC_DETAIL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
<TIME_INDICATOR>F</TIME_INDICATOR>
- <PROC_LEVEL_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
<LEVEL_GUID>TEf8cMRqD6DhAAAACoDESg==</LEVEL_GUID>
<LEVEL_SEQNR>999</LEVEL_SEQNR>
<LEVEL_TYPE>S</LEVEL_TYPE>
<TEMPLATE_ID>WS40000025</TEMPLATE_ID>
<APPROVAL_TASK_ID>TS40007988</APPROVAL_TASK_ID>
<DECISION_TYPE>1</DECISION_TYPE>
<LEVEL_STATUS>VALID</LEVEL_STATUS>
<LEVEL_DECISION_STATUS>OPEN</LEVEL_DECISION_STATUS>
<IS_ADHOC_LEVEL />
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<GENERATED_GUID>TEfNZ8R2D6HhAAAACoDESg==</GENERATED_GUID>
<DOCUMENT_GUID>TEf8VsRqD6DhAAAACoDESg==</DOCUMENT_GUID>
<DECISIONSET_ITEMSTATUS_MAP />
- <AGENTS_BY_KEY>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
<WORKITEM_ID>000000000000</WORKITEM_ID>
<LEADING_OBJECT_GUID>TEfNZsR2D6HhAAAACoDESg==</LEADING_OBJECT_GUID>
- <AGENT_LIST>
- <_-SAPSRM_-S_PDO_WF_PROC_AGENT>
<AGENT_ID>WF-BATCH</AGENT_ID>
<AGENT_TYPE>RA</AGENT_TYPE>
<CREATED_BY />
<CREATED_AT>0</CREATED_AT>
<REVIEWER_OID />
<AGENT_OT>US</AGENT_OT>
<AGENT_FULL_NAME />
</_-SAPSRM_-S_PDO_WF_PROC_AGENT>
</AGENT_LIST>
</_-SAPSRM_-S_PDO_WF_PROC_AGENT_BK>
</AGENTS_BY_KEY>
<WORKITEM_LIST />
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- <_-SAPSRM_-S_WF_DECISIONSET_STAT>
<DECISIONSET_GUID>TEfNZsR2D6HhAAAACoDESg==</DECISIONSET_GUID>
<RESOLVER_NAME>SYSTEM</RESOLVER_NAME>
<STATUS>OPEN</STATUS>
</_-SAPSRM_-S_WF_DECISIONSET_STAT>
</DECISIONSETS>
</_-SAPSRM_-S_PDO_WF_PROC_LEVEL>
</PROC_LEVEL_LIST>
<WORKITEM_LIST />
<AGENT_LIST />
<AGENTS_BY_KEY />
</_-SAPSRM_-S_PDO_WF_PROC_DETAIL>
</PROC_DETAIL_LIST>
</PROCESS_INFO>
</asx:values>
</asx:abap>
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However, when you check the status of the Shopping Cart, it still shows 'Awaiting Approval'.
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Hi,
You probably have a workitem that was not cloased yet, because of it the Workflow status is "Started" or "Awaiting".
Please check the workflow log in the SWI6. You can complete manually it by SWIA.
Please follow this example:
1)
Complete the document manually:
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Gordon.

Hello,
Actually, system behaves in the following way:
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- Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
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- If someone (administrator, for example), checks the cart via BBP_MON_SC transaction (Monitor Shopping Cart) before the requester acceptance/changes, the shopping cart status will be "Awaiting approval", since the cart is still in approbation process.
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We have n-step approval level, when last approvar approves the shopping cart, the line item is showing approved and Header status still showing 'Awaiting approval'. So Purchasing is not able to see shopping cart in Sourcing.
We forcefully approved using SWOT trasaction and now the header status changed to approved.
We are recieving these kind of requests daily from our users, did anyone get this issue and is there any permanent solution to fix this.
your help is highly appriciated.
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Hi Neha,
The problem was resloved, i didn't see this thread to reply. The isssue is:
1. The approver recieves the mail for the SC approval and he has substitute approver.
2. The final approval is forwading the mail he recieved to the substitute approver.
3. Then the Subtitute approver clinking on the Log On link from the mail forwared by approver.
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Workflow-status is awaiting approval for rejected item

Hello,
I am working on SRM 5.5. Extended classic scenario.
I have implemented the workflow WS1400133 for 3-step SC approval ( using the corresponding BADI) .
I have an issue , where, if the shopping cart is rejected by one of the approvers, then the approval overview shows result : REJECTED , however, the approval status in the ( approval transaction) , shows the workflow status as 'AWATING APPROVAL'.
So, the user cannot modify the shopping cart to resubmit for approval.
Any inputs as to why this is happening and any solution to this ?
Thanks in advance,
Aravind Nair.

Hi Arvind,
When the SC is rejected ,the total value fo the SC becomes 0.Have you set the parameter "no_further_approval_needed" for this condition(for rej items)?
ALso refer the note 790027.Hope this helps.
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Disha.
PLs reward points for helpful answers

"Shopping cart Approved but status is Awaiting Approval"

Hi Guys,
We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.
Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.
Please advise.
Thanks,
Sundeep

Hi Sundeep,
Which Service pack level are u in? SP08 or SP09.
We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.
Here once the SC is changed, it comes back to the requester.
When the requester accepts the changes, it hangs in awaiting approval state.
I am still not able to find a solution.
Were u able to solve this issue?
Pls share ur solution with us.
Regards
Srivatsan

How to restart awaiting approval for RFX

Dear Expert,
We're on SRM 7 and use automatic approval workflow for RFX.
Today, when we created RFx and checked the the approval status , it is awaiting approval and the system can not approve it .
I check the log , and it is no error. so we had to restart SRM system, after that, the workflow is Ok.
Now, I want to know how to restart workflow for the RFx which approval status is awaiting approval .
Best Regards,
Bill

Hi,
What do you say about restart SRM? Close the Browser and does you open again?
Define as solemnity approval RFX through transaction OOCU in the way SRM> SRM-EBP> SRM-EBP-WFL
Activate event linking
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I am using SRM 4.0 SP 13. There is a purchase order which shows that no approval is required in the approval tab, but the overall status is 'awaiting approval'. Please can you advise if this is a Support pack issue? I have checked the workflow WS14000075 which is active.
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Rajeev

Hi
You would need to check if the workflow has been able to release the PO properly. Only after successful release completion by workflow, PO status gets changed to ordered from awaiting approval. Check the workflow log to see if there are any errors. Use txn-SWI1 or SWI6 to go into workflow log. Also reactive your workflow WS14000075 using txn swdd and try creating new PO.
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Shopping Cart in "Awaiting Approval" Status

Hi All,
There is a SC which requires an approval from one approver. The SC has gone to Approvers inbox for approval. The approver has approved the SC. After this the SC is not getting approved and its hanging in Awaiting Approval Status.
We are using N-Step BADI
When I was checking on this I was seeing entries in SM58 as below.
Caller       Function Module                Target System                    Date       Time     Status Text
XXXXXXXXX SWF_RUN_REMOTE_SERVICE         WORKFLOW_LOCAL_100               03/04/2011 06:34:01 Name or password is incorrect (repeat logon)
XXXXXXXXXX SALRT_CONFIRM                  WSCAH003SAP01_SR1_62             03/04/2011 06:34:01 Name or password is incorrect (repeat logon)
your valuable suggestions are very helpful.
Regards,
Satya.

Hi,
Thats strange because the error 'Name or password is incorrect' usually occurs when RFC destination is not appropriate.
Some quick checks
1. Automatic workflow customisation (SWU3) done? All green?
2. Remote logon working?
Also check this troubleshooting link http://www.abovesoft.com/analyzertroubleshooting.html
Regards,
Nikhil

Awaiting approval in Shopping cart and no follow on Document created

Hello Experts,
Classic Scenario
I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned.
Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document.
Pease guide me on this .
Thanks to all experts in Advance and appriciate your efforts
Smriti
Edited by: Smriti arora on Apr 28, 2010 7:58 AM
Edited by: Smriti arora on Apr 28, 2010 8:04 AM

hello Smriti
I will try help you with your two problems.
Question 1. "I activate BC-Set in process control workflow and create Shopping cart, Still status is Awaiting Approval and when i check in BBP_PD the workitem (its blank) no workitem assigned."
this problem is because the customizing not is correct. Follow this steps:
1.- SRM Server->Cross-Application Basic Settings->Business Workflow->Select Workflow Framework
Check that Process-controlled workflow is active for all business objects
2.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Customize SAP Business Workflow Automatically
Execute step by step. is aut.
3.-Execute transaction SWDD; check that workflow WS40000014 exists...
4.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Generalize Tasks
execute task for default
5.-SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Check Task Generalization
check it "/SAPSRM/WF_CFG"
6.- SRM Server->Cross-Application Basic Settings->Business Workflow->Process-Controlled Workflow->Technical Configuration->Copy BRF Objects
class SRM_WF ; all objects; COPY
7.-execute transaction SCPR20 and active /SAPSRM/C_SC_600_000_SP04
8.- TEST NOW
Question 2: "Create Shopping Cart and approve forcefully with Swo1 and now its in ordered Status but no follow on Document created,........When i goto RZ20(Shopping Basket) to analyze it , The system says Local Errors.............Shopping cart 3000000012: Error creating the follow-on document"
CHECK this point of customizing, here is where you must indicate to system that follow on document create for the shopping cart...exist several options...
SAP Supplier Relationship Management->SRM Server->Sourcing->Define Sourcing for Product Categories
Regards!!!!

How do we identify SC that are stuck in awaiting approval status?

All,
Extended Classic Scenario   7.01
We have Shopping Carts set up for auto approval.    From time to time some Shopping Carts get stuck in awaiting approval status and we need to manually force them to go.   We have not been able to identify a root cause for this so we would like to create an abap that would identify those SCs that are stuck then submit   BBP_REQREQ_TRANSFER   to transfer those SCs.
The problem we are having is finding the correct combination of status's that will capture those SCs that are truly awaiting approval.
We first find all those SC with status = I1015 (awaiting approval)
Then we exclude those with status i1040 (deleted) and i1129 (followon document created)
It seems in our testing that sometimes the status i1129 has an "X" in the inactive column.   Should those then be reprocessed and therefore not excluded?
Thoughts...
Sandra

Hi Sandra,
For your code logic, I1129 with inactive X should be included to get the list of SC which are in awaiting approval or may be approved but without follow on doc.
But could you check if you get any message in RZ20 after the follow on doc is created and it becomes inactive ?
may be you can check the SAP note: 1499352 - SRM Transfer: Redesign, bug fixes
Best Regards,
Anil

SC, RFx, and PO status always awaiting approval

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