Scale won't reset to 100 percent in print window

How do I get the scale to change and remain at the selected setting in the print window?
On one of our User accounts it is stuck at 300%.
I can change it for one printing but when the print window is opened again the scale reverts to 300%.
On all other User accounts it is at 100%.
Thanks, Danty

I discovered how to solve the problem.
There is a reset option for the printing system in Systems Preferences.
I followed the steps and after re-choosing the printer I wanted as the default the scale reverted to 100%.
And -- I was able to restrict the reset to just the one User Account that was having trouble with scale.
All the other User Accounts remained unaffected with all the printing preferences and settings unchanged.
Danty

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