Scaling transparent media causes "Unknown error" while rendering/exporting

Hi all, since upgrading to Premiere Pro CC I'm encountering a problem that's driving me absolutely insane!
A number of projects I'm trying to work on have an animated logo in the bottom-right corner. The logos can be anything from a transparent PSD file to a sequence of PNG images with alpha channels.
The problem occurs when I shrink the media down using the Morion>Scale function in the Effect Controls window. The moment I do so Premiere refuses to render any previews or export movies, citing the dreaded "Error Compiling Movie: Unknown Error" message.
Is there another way I should be placing these logos? Any help or suggestions would be appreciated. I'm going crazy here!

Error Compiling Movie
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
-and nested sequences http://forums.adobe.com/thread/955172
-and WMV files frame rate http://forums.adobe.com/message/4629210

Similar Messages

  • Unknown Error while rendering - kernel_task ?

    I've been using PP and AE CS6 for quite a while now and it has generally worked fine, any minor glitches I've always been able to find a solution to.
    But Recently while rendering it's only been able to render a small amount then I get the "Unknown Error - Error Compiling Video" message, I've tried the kind of usual things switching off auto save and such to no avail.
    I have noticed though, monitoring memory usage in Activity Monitor, that the moment before the render crashes kernel_task leaps from its normal memory consumption of around 4/500mb to around 4.5gb so I'm assuming that is crashing the render...
    I'm using a MacBookPro9,2 13"  -  Intel Core i5  -  2.5GHz  -  8gb RAM
    It's driving me crazy, would really appreciate any help!

    Same problem!!!

  • "Error compiling movie. Unknown error" while rendering a .PSD or .PNG

    Hi,
    I have this problem: When I try to make a "Render Selection" or export my video, everything is ok until I reach a .PSD file I've placed almost in the end of the clip.
    The same is for .PNG file, a dialog appears saying "Error compiling movie. Unknown error".
    I've tried to delete the effects, but it's the same. To be more specific, I've applied a simple "Cross Dissolve": Until the transition is working, and the picture is not entirely visible, the rendering works. When the picture is "complete", the render stops and the error appears.
    When I tried to delete the transitions, the error appeared in the beginning of the .PSD picture.
    Any help?
    Thanks

    Are you stills in RGB format? what pixel size are they?

  • Skipped or bad frames causes "Unknown error" while trying to fuse or export as...

    Hi. So, I'm trying to fuse footage from my Canon xf305 -to- an H.264 Youtube HD 29.97. I've successfully done this many times before, but this, one, particular clip has some problems. WithIn the roughly 10 minutes of this clip there are 4 small sections that the footage (video portion) seems to stall onto a still frame. This lasts literally for mabe 5 frames or so, and then the video continues. other than that the clip plays fine on the timeline, It's almost undetectable, but when I try and export out to any other format, Premiere gives me an "Unknown Error" about halfway through the export/fuse.  What's Up With That?
    I's there a way to "Force" Primiere to ignore those bad frames and export as best as possible?
    Thanks in Advance for any answeres.   Rich

    First thing I'd recommend is deleting the Cache files.  Go to Edit>Preferences>Media... and take note of their location on the hard drive.  Then close down PP and use Windows Explorer or Finder to delete those files.  When you reopen your project, PP will rebuild those files.
    Second thing I recommend is adding your voice to the following feature request to make this process easier.
    http://forums.adobe.com/thread/1369263?tstart=60

  • Premiere CS6 Unknown Error in Rendering & Export

    Hello,
    this is an ongoing problem that persisted on any version of Adobe Premiere Pro I worked with, including CS5,5.5 and the latest 6.
    I am stuck with a feature film on a CS6 Timeline, getting an Unkown Error during rendering and Media Encoder exports. 
    I get the same error if I attampt to create a new trimmed project with Project Manager.
    I am aware that this is one of the most common problems in this forum, and before opening a discussion I tried everithing I could:
    - Replace the media at the point of the error/crash (even though the error seems to happen randomly in dirrerent portions of the timeline)
    - Disable MPE
    - Reset Secutity and permission on files
    - change hard drive
    - Create a new sequence
    - Disable second monitor
    I have to bring an export of my film and a new trimmed project by tomorrow to a color house and I am currently stuck.
    I managed to render the entire timeline before exporting. Redering would stop randomly, generating the same "Unkown Error in Copiling Movie".
    Although I rendered the entire timeline by creating different IN-OUT with the work area selection.
    After a long and tetious rendering process I managed to have the entire timeline "green" and ready to go.
    I figured that this way the exporting process would have been successful. Unfortunatelly not.
    I switched to Premiere Pro for its ability to edit R3D media, but what's the point if we cannot export the project? And neither trimm it to a file that I can give to a colorist?
    Here some details of my workstation and source media:
    - MacPro 12cores 64Gb ram
    - Internal 6Tb raid for source media
    - 4Tb Dulce Scratch drive
    - Editing 4K and 5K R3D Media natively
    If anyone found a solution to this problem, please help.
    Thanks

    Hi Neonhigh,
    If you are going to color correction, why do you need an output? Aren't they color correcting the native files?
    I need an output as reference for the VFX department, I need an output for the sound designer, I need an output for the producer, I need an output for myself and to send to my girlfriend. The question I should ask you is, why shouldn't I need an output?
    What's wrong by exporting my timeline in a format that is not r3d files for reference and production management?
    I was talking about color correction only, as they usually only need the native files. Of course, an output would be necessary for all the other things you mentioned. Nothing wrong with that.
    Neonhigh wrote:
    If you need an output for some reason, why are you rendering at all?
    As I explained I simply rendered because the software was having several random "Unkown" problems in exporting. I though rendering and exporting a file matching the timeline settings would have solved those annoying Unkown Errors, giving me at list an export based on the render sttings.
    Problem is that PPro CS6 fails also to render the timeline, and I needed to break the process in 30-40 segments in order to achieve a complete rendering.
    Rendering in Premiere Pro is primarily for playback, and not necessary for output. In fact, it's a waste of time in most cases. Render files are typically not used for an output unless you explicitly want to do so. Typically they are lower resolution "preview" files that you don't want to use.
    Regardless, you should have no trouble rendering sections of your Timeline. Are you updated to Premiere Pro CS6 (6.0.2)?
    Can you try an export without rendering?
    I wish PPro CS6 was reliable enough to allow me to simply export.
    I still did not solve the problem. Several people from the redusers forum are trying to help me as and they all ran into the same issue.
    Currently this are the issues:
    - PPro does not render the entire timeline
    I'm trying a test project right now and so far it is rendering OK. Can you point me to the reduser forum post where people were giving you assistance?
    - does not output the entire timeline (if not chopping it in 12-15 parts)
    I'll test that, as well. You should not have to segment the sequence in order to get an export.
    - Project Manager does not trim the project to pass it to over post prod facilities.
    Sorry, the Project Manager will not consolidate every media type. It will copy, however. This would be a feature request or bug report: http://www.adobe.com/go/wish
    Beside questioning me with why I want to render or export my project,
    Not questioning your capabilities or talents, I just wanted to know what you wanted to do, and why. Typically, most people don't render as much in Premiere Pro as they do in other NLEs and I was wondering why you needed an export to go to color correction. That's all.
    Many users in this forum (as well as on the entire internet) experienced th same Unkown Problem:
    http://forums.adobe.com/message/4661398
    There could be many different variables which can cause that error. The troubleshooting doc you found addresses many of those. I will add the "Unknown Error" warning to the document.
    There is no "single fix" for this problem, I'm afraid, and these are our opinions and solutions on the matter.
    A legitimate gripe would be that the error is too generic, and I would agree with you there. The error should contain more details about how to remedy your issue. Please make a feature request for more descriptive error dialog boxes: http://www.adobe.com/go/wish
    I will also mention it to the product team.
    I understand that, being an "Unkown Errror" Adobe does not have a iniversal fix, but please don't ask me why I want to output my timeline.
    Again, I was only asking in the context of color correction. Of course, you want an output for various reasons.
    I've written up your bad experience in my case notes and I'll do my best to get you some better answers to your questions. You definitely should not have to jump through hoops to render or export a .R3D sequence.
    Neonhigh wrote:
    Here is a temporary fix for who runs into this problem:
    Yesterday, after trying everything I could think of I simply exported an XML, opened it in Final Cut Pro and exported all the files and formats that I needed. No Unknown Errors.
    Thanks for the workaround. I'll add it to my notes.

  • Error while rendering: Export file not found - what to do?

    Hi,
    I have been editing my video in four different premiere pro projects (as I got adviced to do from these forums because it's AVCHD clips). I have rendered these four projects and burned to four DVD's (total playtime is around 1.5hours) - which is working fine.
    But then I try to import all four projects into one big master project because I want to make a blu-ray iso. The import goes fine (I import like this: File > Import > Choose project > Import entire project)
    I export to encore, make the menus etc. and click "build" to start rendering. The problem is that after some time I get this error:
    Blu-ray Object: "sequence-name-here/project-name-here.prproj", Export file not found
    I have seen this error before while rendering some of the four individual projects - but when I saw them I simply just tried again by exporting to encore from the projects again. This seemed to work - but with the big master project I have tried several times with no luck.
    Can anyone help me fix this issue? :)

    Yes, I got this too:
    For posterity, here is what I have found that completely fixes this error, repeatedly:  Clear Encore's cache.  Specifically:
    Close your Encore project and exit Encore
    Go to the cache subdirectory named for your project (ie. if your save file is c:\projects\mymovie.ncor then go to c:\projects\mymovie\cache)
    Delete the file "mlf.cache.v10"
    If your Encore project contains any Premiere Pro dynamically-linked assets, start Premiere Pro and load at least one of the projects used in Encore.  (I have found that this reduces memory usage -- for some reason, Premiere Pro takes up less memory than if Encore spawns the PProHeadless.exe media server to serve the same function)
    Restart Encore and load your project
    ...and wait, patiently, for Encore to re-scan all of your assets and build up the cache again and don't touch it until it's finished.  I use Process Explorer (http://technet.microsoft.com/en-us/sysinternals/bb896653) to watch my disk activity and CPU to know when Encore is finished (just hover on the cyan-colored graph and you can see what program is performing the most disk activity).  Once it's all finished, I save, then immediately try to build my project again.  For proof of concept, my 40GB BD-50 project just built last night after getting this error yesterday afternoon.
    If any of your assets are not transcoded before you begin this process, transcode them all, then start this process over again from step one.  Clearing the cache does not clear the transcodes.
    I hope this helps someone.  I was not looking forward to completely re-authoring my project, which I've been working on (on and off) for a few months.

  • I keep getting "Unknown Error while saving"

    I keep getting "Unknown Error while saving"
    Using APE-11 on Windows 7- This error is a first for me, after many years of using Premiere. The product is a mix of photos (jpg and png), video clips (mpg-2 and mp4), and audio clips (all mp3). When I try to publish as Standard DVD- MPEG-2. I get the error. Error repeats saving as MP4.  Error gives no location on the timeline where it is running into an obstacle to saving, so I do not know where to begin looking to remove repair or replace the item causing the 'unknown error'. The prel runs fine, start to finish, giving no indication that the save may run into a problem on final rendering.
    I have tried many different options like rendering the entire timeline prior to saving, converting the clips to all be the same format, with no resolution to the problem.
    I have worked many long hours for many weeks on this project, and I am not going to give it up, especially when the majority of the clips were created on APE in the first place, and the images are all Photoshop edited images
    HELP PLEASE!!
    DougN

    Screenshot of error message for above issue
    Also: Since first report, I have attempted render with all sound clips removed (easiest to to with hundreds of clips/photos), with no help. Same error appears.
    I will continue removing aspects of the project until I get a completed save, or until I get an answer here!
    After removing the sound and video clips, video saved ok, with blank spots where the missing video clips were. So I reopened the original prel file, and began checking them individually.
    When I checked the clip properties, it correctly identified the path to the source video, but when I asked it to 'reveal in project', I got this error
    So I assume this is where the SAVE error is happening, but as I am not an Adobe coder, I have no idea what it is telling me.
    I did check to insure that the source video from which this clip originates, is in the project assets. I checked all the other clips as well, and any clip from this source video, generates the same error.
    The source video runs fine on its own and is an mpeg-2 file.
    Properties of the source video are:

  • Error while rendering menus/slideshows--HELP!!

    Ok. I've done my homework on this forum and the Mac help pages and nothing fixes this problem.
    Initial issue: I have an iDVD project with pictures in drop zones, audio in the background, two menu pages each with 3-4 movies (both .dv and .mpg4), and a menu page with nothing but background audio and text.
    While trying to create a disk image I received the (familiar to this board) error that there was an "Error while rendering menus/slideshows" and that burning was to be aborted.
    What I tried:
    I cleared 41 gigs of free space on my boot drive.
    I transfered all of my media files onto the boot drive.
    I verified and repaired permissions. (until I did these last two items, the program wouldn't just fail, it would crash my computer, giving me the multilanguage *you must restart* greyed out page).
    I downloaded the most recent quicktime, iTunes, and Mac OS updates.
    I created a new iDVD project with only one video file (sepearately tried just a .dv and .mpg4 file).
    I removed all quicktime extensions from my 'library/quicktime' and '~library/quicktime' folders.
    I changed from 'higher quality' to 'better performance'.
    I told it to process in the background.
    I told it to delete the rendered files when it was done.
    I ran the apple hardware Test from my Apple CD.
    I turned off the hard drive/screen 'sleep' settings.
    I switched the video format from NTSC to PAL.
    I swore and came up with multiple comically profane file names for the disk images.
    Nothing. It always gives the error following the 'processing menus' portion of the rendering.
    Facts:
    iBook G4
    1.2 GHz Power PC
    1.25 GB Ram
    41.77 Gigs of free hard drive on boot disk.
    iDVD v5.0.1 (625)
    iMovie HD v5.0.2 (111)
    Quicktime v7.1.5
    Mac OSX v10.4.9
    I'm running into a deadline and need to have this burned!!
    *** Mac?
    iBook G4   Mac OS X (10.4.9)   1.2 G Ram

    I switched the video format from NTSC to PAL.
    Why in the world would you do this? You are in the
    NTSC area. You must change the NTSC/PAL setting
    BEFORE you start a project.
    Mostly because I don't know what it means and wanted to try anything.
    All the video and audio is original content.
    I ended up going to the Mac genius bar today. They said that it was a corrupted encoding file solved by a reinstall of iDvd. Sounds like a lot of people run into this problem?
    On the topic of file formats... do you know why my titles look great in iMovie, but look like crap once I export them? Even if I export at "Full Quality". And is .dv better than .mpg4? I need a good primer.
    thanks,
    Ian
    I suspect the problem lies in your mpg-4 content.
    iMovie/iDVD have very spotty mpg-4 support. Try
    using something like VisualHub (
    http://www.techspansion.com/visualhub/ ) to convert
    your mpg-4 files to DV format. (You may also be
    having problems with the music used in your menus.
    Where does it come from?)
    F Shippey

  • Windows App developer account and .aetx file, Unknown error while generating AET

    Hi Everyone,
    firstly, sorry for my not perfect english, but I hope that somehow understand what i  want to say.
    So, I am a student (I do not know if it makes a difference but inform you), and I wanted to write a universal windows app for company (This would be the first application WP and Windows this company, previously did app on Android and IOS, and websites).
    I wrote a little bit and I wanted to throw the first version on hockeyapp.net to the head of the company and the customers can test it and i have problem. I upload .appx file bu i have problem with generate .aetx file. When I run this command AETGenerator.exe
    PFXFilepath PFXFilePassword it gives me an error in command prompt
    Unknown error while generating AET
    startIndex cannot be larger than length of string.
    Parameter name: startIndex
    I've read about these certificates but did not find a specific answer (a very specific answer). So what I need to do, What do I need,  what to buy and etc.
    What are my solutions?
    What should I do?
    Is it enough that I register and I buy individual developer account?
    I hope someone answer me, 
    thank you :)

    Try sending it to store anyway… I have the similar issue, the kit hangs when saving result and never complete it.
    Another member has same question.
    https://social.technet.microsoft.com/Forums/en-US/11910167-75e1-47d8-a0fb-fb8046c57f89/windows-app-certification-kit-31-reports-failure-due-to-crash-or-hang?forum=projectsiena.
    If you want to test your app, you can also send to beta store and you can get response from the testers.

  • Fatal error while rendering UI component  since we are in BI 4.1 SP2 patch 4

    Hello,
    Since we are in BI 4.1 SP2 patch 4, we have one Analysis for Olap report  which have this message : Fatal error while rendering UI component.
    This report gets 7  folders  : 5 of them gets this error message and 2 of them works well
    It's the same problem with patch 6.
    Could you please help us to find a solution ?
    I don't know how to investigate.
    Regards,
    Nicolas

    Hey Nicolas
    We are experiencing a similar error. It appears when we try to create a conditional formatting rule on one of the reports.
    Were you able to find a solution to this?
    Regards
    Antonette

  • Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

    Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
    Or any other suggestions please? Thanks

    As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

  • Syldb_sp is unknown error while check

    Hi
    i am getting
    syldb_sp is unknown error while check.
    Thanks in advance.

    Hi,
    i have check periods are open till 2010.
    and parameters for fiscal year variant are also correct.
    In FBZP i have check configuration there is no prob in it.
    any solution on this?
    Regards,
    Yojana.

  • Unknown Error while communicating with O365 BEC Web Service

    Hi Guys,
    When I try to add a new mail user in O365 Exchange, one strange error is thrown.
    Are any guys  kind enough to help me ?
    Here is the script and the error.
    PS C:\Users\o365-user> $cred = New-Object -TypeName System.Management.Automation.PSCredential -ArgumentList
    '[email protected]', $(ConvertTo-SecureString -String '*******' -AsPlainText -Force)
    PS C:\Users\o365-user> $session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri 'https:
    //ps.outlook.com/powershell/' -Credential $cred -Authentication Basic -AllowRedirection
    WARNING: Your connection has been redirected to the following URI:
    "https://pod51053psh.outlook.com/powershell-liveid?PSVersion=4.0 "
    PS C:\Users\o365-user> Import-PSSession $session
    WARNING: The names of some imported commands from the module 'tmp_zkc5sid4.gpq' include unapproved verbs that might
    make them less discoverable. To find the commands with unapproved verbs, run the Import-Module command again with the
    Verbose parameter. For a list of approved verbs, type Get-Verb.
    ModuleType Version Name ExportedCommands
    Script 1.0 tmp_zkc5sid4.gpq {Add-AvailabilityAddressSpace, Add-DistributionGroupMember...
    PS C:\Users\o365-user> $users=Get-MailUser
    PS C:\Users\o365-user> New-MailUser -Name '[email protected]' -DisplayName 'Test LIU'
    -MicrosoftOnlineServicesID '[email protected]' -Password $(ConvertTo-SecureString -String '*****' -AsPlainText -Force)
    Unknown Error while communicating with O365 BEC Web Service (Exception type
    "Microsoft.Exchange.Management.BecWebService.CouldNotCreateBecSyncServiceException", message=
    "Microsoft.Exchange.Management.BecWebService.CouldNotCreateBecSyncServiceException: Couldn't create BEC Web Service:
    The matching certificate for certificateSubject CN=ExoProvToO365.outlook.com, OU=Microsoft Corporation, O=Microsoft
    Corporation, L=Redmond, S=WA, C=US couldn't be found.
    Parameter name: certificateSubject ---> System.ArgumentException: The matching certificate for certificateSubject
    CN=ExoProvToO365.outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US couldn't be
    found.
    Parameter name: certificateSubject
    at Microsoft.Exchange.Security.Cryptography.X509Certificates.TlsCertificateInfo.FindFirstCertWithSubjectDistinguishe
    dName(String certificateSubject, Boolean checkForValid)
    at Microsoft.Exchange.Management.BecWebService.BecWebServiceHelper.CreateService(Uri url)
    --- End of inner exception stack trace ---
    at Microsoft.Exchange.Management.BecWebService.BecWebServiceHelper.InvokeWithRetry[TResponse](Action operation)
    at Microsoft.Exchange.Management.BecWebService.BecWebServiceHelper.GetUserByUpn(GetUserByUpnRequest request)
    at Microsoft.Exchange.ProvisioningAgent.BecWebServiceLiveIdManager.GetMemberType(SmtpAddress memberName)", inner
    message "System.ArgumentException: The matching certificate for certificateSubject CN=ExoProvToO365.outlook.com,
    OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US couldn't be found.
    Parameter name: certificateSubject
    at Microsoft.Exchange.Security.Cryptography.X509Certificates.TlsCertificateInfo.FindFirstCertWithSubjectDistinguishe
    dName(String certificateSubject, Boolean checkForValid)
    at Microsoft.Exchange.Management.BecWebService.BecWebServiceHelper.CreateService(Uri url)")
    + CategoryInfo : NotSpecified: (0:Int32) [New-MailUser], RecipientTaskException
    + FullyQualifiedErrorId : [Server=SG2PR01MB0540,RequestId=d97a193e-91a7-4430-ac64-6b7003f5b9b0,TimeStamp=4/23/2015
    9:37:58 AM] [FailureCategory=Cmdlet-RecipientTaskException] 3F9FDA25,Microsoft.Exchange.Management.RecipientTasks
    .NewMailUser
    + PSComputerName : pod51053psh.outlook.com
    PS C:\Users\o365-user> New-ManagementRoleAssignment -Role 'ApplicationImpersonation' -User 'test1_1@smokeazu
    rebeta5.onmicrosoft.com'
    Couldn't find a user with the identity "[email protected]".
    + CategoryInfo : NotSpecified: (:) [New-ManagementRoleAssignment], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : [Server=SG2PR01MB0540,RequestId=88777637-298d-4bb1-972f-b61161566a57,TimeStamp=4/23/2015
    9:37:59 AM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 921A76AD,Microsoft.Exchange.Management.Rba
    cTasks.NewManagementRoleAssignment
    + PSComputerName : pod51053psh.outlook.com
    PS C:\Users\o365-user> New-ManagementRoleAssignment -Role 'Mailbox Search' -User '[email protected]
    microsoft.com'
    Couldn't find a user with the identity "[email protected]".
    + CategoryInfo : NotSpecified: (:) [New-ManagementRoleAssignment], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : [Server=SG2PR01MB0540,RequestId=2b64d3a2-97da-4de5-be8c-00ad73452456,TimeStamp=4/23/2015
    9:38:00 AM] [FailureCategory=Cmdlet-ManagementObjectNotFoundException] 921A76AD,Microsoft.Exchange.Management.Rba
    cTasks.NewManagementRoleAssignment
    + PSComputerName : pod51053psh.outlook.com
    PS C:\Users\o365-user> Remove-PSSession $session
    PS C:\Users\o365-user>
    Thanks
    Budlion LIU

    Hello,
    Or you can also ask on Exchange Online Forum:
    https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
    Thanks,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Simon Wu
    TechNet Community Support

  • Unknown error while updating module use!

    I restarted XE with "/etc/init.d/oracle-xe stop /etc/init.d/oracle-xe start" and then see this error message in the terminal console. Every serveral minutes, the error "Unknown error while updating module use!" is echoed.
    Any advice?

    Look for the alert_xe.log file, maybe you'll find some additional information there if that message is related to your XE instance.
    C.

  • Error: SharePoint Workspace encountered an unknown error while attempting to create this list

    Hi,
    I am using Sharepoint workspace to offline synchronize a document library.
    In the workspace, I provided the site name. All but one document library was downloaded.
    I selected the document library, which did not get downloaded. I am getting the below message:
    SharePoint Workspace encountered an unknown error while attempting to create this list. Ask your site administrator to resolve the issue and then click Resolve Error in the Resolve tab.
    If I click on Resolve error, the sharepoint workspace crashes and opens again.
    How to fix this?
    Thanks

    Hi,
    For troubleshooting your issue, you can take steps as below:
    Running groove.exe /clean from command prompt
    Running groove.exe /clean /all from the command prompt
    Removing the library from sharepoint workspace and re-adding it
    Deleting the users folder from c:\users\username\appdata\local\microsoft\office\groove\user
    Running a repair on Office 2010
    Uninstalling and reinstalling the Sharepoint Workspace tool from the computer
    Verifying all updates are installed
    Reference:
    https://support.office.com/en-in/article/Resolving-conflicts-and-errors-in-SharePoint-Workspace-70928d16-1cff-4931-b693-f5e346a7bf99?ui=en-US&rs=en-IN&ad=IN#bm1
    Best Regards,
    Eric
    TechNet Community Support
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

Maybe you are looking for