Scam e-mail asking for personal details

I have received an e-mail purporting to be from Apple asking for my personal details, my account being suspended until I do so. Is this a scam?
The address is:-http://www.sto4.cz/myappleaccountmessageview-ticketid8914546901357849182-wuasecu reapple/

May be. Avoid it.

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Fraudulent e-mails asking for account details

Sent from my iPad
On 8 Jul 2014, at 13:49, Apple <[email protected]> wrote:
Dear iTunes Customer,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours.
Your itunes account has been frozen until you validate your account information.
Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again. This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click on the link below and follow the instructions that will be required.
Click Here To Verfiy Your Account info
We apologise for any inconvenience caused.
Your sincerely.
© 2014 Apple.com All rights reserved.
Fraudulent e-mail from Apple itunes I recently received the above e-mail requesting I re-submit all my iTunes details including credit card information. Beware! unfortunately I could not find where to send this to get Apple to research.

Send it to [email protected]
(109194)

BT asking for bank details over the phone

On Friday evening I received a call from someone saying they were from Bt.
The caller said my bill hadnt been paid and if I didnt pay it now my service would be suspended, (I was moved from quarterly billing to monthly and my direct debit had been cancelled an was now whole bill payment monthly).
When I asked where the caller was from he said the Philipines, alarm bells started ringing. I asked to speak to someone in the UK and was told I could not be transferred, I then asked for someone in the Uk to call me, again I was told it wasnt possible as they had no contact with the UK.
A call from someone asking for bank details immediately makes me suspicious, (theres lots of scams out there).
Why is it not possible to speak to someone in th UK?
Bob

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Has anyone else received a scam e-mail asking them to click a link to verify their Apple ID? - beware!

Has anyone else received a scam e-mail asking them to click a link to verify their Apple ID? Beware!

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

HT201364 Hi, If I do not have to pay for free installation, why am I being asked for billing details?

Hi, If I do not have to pay for free installation, why am I being asked for billing details?
Aaron

iCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either).

I redeemed my cards but its still asking for payment details.

I redeemed my gift cards which all add up to £40 but its still asking for payment details. I've tried choosing 'None' on the payment options but it's still not working. Can anybody help me?

See this article: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support even though you say you have never had a passcode on it, you will have to follow these steps.

Cant download any free app as asking for payment details

Cant download any of the free app as asking for a payment verification.

Dolina1234 wrote:
Just wondering why is asking for payment details ...
Your account needs to be verified...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4623 I cannot download games keeps asking for payment details

I can't download free games it keep asking for payment details or update games

Hello Trisha cottle,
Thank you for using Apple Support Communities.
For more information, take a look at:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method.
Have a nice day,
Mario

Portal asking for Login details again while executing the reports

Hi Team,
Our Portal is asking for Login details again while executing the reports individually.
The issue is the if i enter the same PORTAL Login credentials, its showing as Authentication failed.
PLEASE ADVICE ASAP.
thanks & regards
Sneha

Hi Kiran,
I have recently taken up this portal.. so not clear on the structure.
however, I observed there was no user mapping available.. so i added the same with my login credentials..
stil the issue persists.
Please advice.
Sneha

I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...

In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None"

Hi can anyone help my gf try to sign in to her iPhone 3 in the app store and when she put stuff in they ask for bank details and security what do that mean

hi can anyone help my gf got iPhone 3 and she did and id but when she put it in to login it ask for bank details and security code what do that mean

That means you input your billing information. And the security code is the three digit code ont he back of your credit card.

HT201303 Why am I asked for account details if I want to download a free app?

Why am I asked for account details for a free app?

For the App Store you need an Apple ID with a credit card tied to it.
Apple will make an Authorisation Holds for a $1 to verify credit card information but will be not charge.
http://support.apple.com/kb/HT3702

Are people getting lots of fake iTunes emails asking for personal information?

Since I bought my Mac Air I have started receiving bogus "itunes" emails asking for personal info and I would like to report it. They say my payment info needs updating so they want credit card, SS# and birthdate. Anyone know how/where to report these to Apple?

Yes, unfortunately it is pretty common.
For more information, see this document:
Identifying fraudulent "phishing" email

Mail ask for the password all the time

Hello.
For the last month I´ve been experiencing problems with my mail. It ask me for the password every few seconds. I´ve have already tried all the solutions published at the help page in apple the site, but the problem is still on.
Could anyone of you give some help.
Many thanks.
PS: if someone could send me an answer in spanish, it could be easier for me.
Thanks.
IBook G4 Mac OS X (10.4.8)

Hola Luis.
I’ll reply in English, amongst other reasons because that allows me to copy & paste between posts, but let me know if there is something you don’t fully understand. You can post in Spanish if you want. BTW, you can make your life easier in these forums by going to System Preferences > International and moving English to the top of the list. The next time you launch an application, it'll be all in English.
Open /Applications/Utilities/Keychain Access, choose Keychain First Aid from the application menu, and proceed to repair the keychain. If that doesn’t work, you may try removing the password entry from the keychain and letting Mail create it again.
Note that Mail often doesn’t correctly report what the problem really is. If Mail can connect to the server but cannot log into your mail account for some reason, it’ll ask for your password, regardless of whether that’s really the problem or not. Don’t keep entering the password every time, because that’s not the problem (click Cancel instead, and take the account back online afterwards).
Some ISPs refuse connection attempts if they are too frequent, for example, or limit the number of simultaneous connections that are allowed from the same IP address, or the account may have become full, or there might be a problem with the network, or there might be a problem with the server... If the latter (i.e. if there is a problem with the network or the server), the problem will probably fix itself after some time for no apparent reason.
Actually, if Mail asks for the password every few seconds, then you’re probably checking for mail too often, and that alone could be the reason you have this problem. What’s the time interval chosen in Preferences > General > Check for New Mail? If it’s set to Every minute, try changing it to Every 5 minutes.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.

Mail asked for a password each time it starts

I've used gmail (IMAP) for several months with no problems, until recently. Now Mail asks for a password each time it starts, then again when I try to send a mail. Despite re-entering the password and checking the box for the password to be stored, I'm prompted again the next time I re-start Mail.
I've tried several remedies described here in support discussions including:
1. delete the imap.gmail.com and smtp.gmail.com entries in the keychain then re-enter the password via Mail.
2. run keychain first aid.
3. manually enter the passwords in keychain
4. use disk utility to repair all permissions
None of the above remedies have worked for me.
With some trial and error, I've discovered that setting Access Control for the two Keychain items (imap.gmail.com and smtp.gmail.com) to "Allow all applications" (rather than the default "Confirm before allowing" with "Mail" as the listed application) does work.
So it appears that Keychain allows Mail to store the passwords but then does not allow Mail access to retrieve the stored passwords once Mail is restarted when "Confirm before allowing" is set.
Although now I have a "Work-around", does anyone have an idea of what's broken and how to fix it? Thanks.

OK. I tried the "Keychain Reset" and it did not work. The reset created a blank keychain file. I entered the mail passwords after starting Mail.app, then quit Mail. When I restarted Mail.app, it prompted again for the previously entered password. No change.
The clue to the problem is the current "work around". If I set "Allow All Applications" the Keychain allows Mail.app to use the stored passwords. Of course this defeats part of the security.
So Far...:
I've tried several remedies described here in support discussions including:
1. delete the imap.gmail.com and smtp.gmail.com entries in the keychain then re-enter the password via Mail.
2. run keychain first aid.
3. manually enter the passwords in keychain
4. use disk utility to repair all permissions
5. reset Keychain Access.
None of the above remedies have worked for me.

Scam e-mail asking for personal details

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