Scam messages purpurted to be from Verizon
I received a phone call from 732-430-5603 claiming to be from Verizon, and telling me that my phone line was going to be disconnected for not paying my bill in time. Since I know I am up to date on my Verizon payments, I asked the caller to identify herself and the number that I can reach her to discuss it further. She just hung up on me. When I called the above number it was answered by someone claiming to be the Verizon call center and asked me to provide her my account number. Before I could go any further, she hung up. Subsequent calls to the above number ended up to an automatic response indicating that the mailbox was not set up to record any messages.
I have a strong suspicion that it is a scam. Could somebody from Verizon please investigate?
Has anyone else received such calls?
... don't assume. As a rule Verizon will not automatically change a customer's account. There have been some offers that allowed customers to reply to text message thereby approving changes. There are some current valid offers from Verizon that may match this offering. When in doubt call *611 from your cell phone. Be aware that any call TO Verizon they will ask for your name and SS# or password to verify your identity.
Similar Messages
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How do I reconfigure Mail to the new settings required by Verizon. If I don't comply by Sept. 2013, my mail service will be interrupted.
The following is the message that I received from Verizon:
Please update your POP email application’s inbound and outbound server settings as soon as possible to match the new settings below:
Server Current Setting New Setting SSL Enabled Port
POP3 Server incoming.verizon.net pop.verizon.net YES 995
SMTP Server outgoing.verizon.net smtp.verizon.net YES 465
TIPS: Depending on your email application, you may need to turn off Secure Password Authentication and, if applicable, make sure your Authentication method is set to “Password” or “Normal password.” In addition, you may need to restart your device for these new settings to take effect and for your email to continue working properly.On 10.7 (most any other versions should be similar) Mail > Preferences > Accounts > select account > Account Information, and confirm that the Account Type at the top is POP.
If it's currently working and is shown as an IMAP account, then please stop now, and reply back here with that detail.
If the account is shown as a POP account, then update the incoming (receive-path) mail server to match Verizon's message if your current settings show a different mail server, then select the Advanced tab to set the port and to enable SSL, and also ensure that the Authentication setting has "Password" selected...
Now for the outbound (SMTP) path... Back over to the Mail > Preferences > Accounts > select account > Account Information tab, and switch the Outgoing Mail Server (SMTP) selector to "Edit SMTP Server List" item to get to the "outbound" mail settings and select the Verizon SMTP server account from the list shown at the top and select the Account Information tab and ensure that the server name matches what Verizon has now specified, and then select the Advanced tab, select Use Default Ports and check the Use Secure Sockets Layer box. -
Fraudulent text message claims to be from Verizon - a scam.
Be advised of a fraudulent Verizon message offering a $20.00 off your monthly bill. This seems to be a scam (not confirmed). When I called they requested information that could be a used to access my account. I didn't provide any information. The phone number provided in the Verizon message was 855-238-1597 which I later found to be a scam.
... don't assume. As a rule Verizon will not automatically change a customer's account. There have been some offers that allowed customers to reply to text message thereby approving changes. There are some current valid offers from Verizon that may match this offering. When in doubt call *611 from your cell phone. Be aware that any call TO Verizon they will ask for your name and SS# or password to verify your identity.
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Hi folks,
I received a recorded message the instructed me to go to vzw290.com, or something like that to redeem something. I wasn't given the option to re-listen to the message, and I wasn't prepared to write anything down. I went to my account, and I don't see anything that leads me to believe I have a refund coming or anything like that. Have any of you experienced this? Could it be some kind of scam or something?
Thanks,
BarryIt's not from Verizon, it's a scam. There are numerous threads about it here.
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"Cannot Send Message" from Verizon to Hotmail
I see by reading this board that many others have problems with Verizon e-mail accounts.
When I try to send e-mails from my Verizon account into my Hotmail mailbox using an iMac, I get this message every time: "Cannot send message using the server e-mail." The only thing it is letting me do is send an e-mail from one Verizon folder into another. It won't let me go from Verizon into Hotmail.
I checked with Apple tech support, and their claim is that Verizon is for some reason blocking the outgoing e-mail into MSN/Hotmail.
I checked out the options under 'Advanced Account Info' but am not tech-savvy enough to understand what I am looking at, and the bottom section tells me to get advice from a systems administrator. Could anyone tell me the best way to go about getting this advice?
Thanks.We would want to make sure the mail settings are correct. I have sent you a private message to get more information.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan -
I got a message from Verizon saying that my email application has been blocked and I can't figure out how to unblock this so I can see email. I will not be able to see any response you send, so can you send it to my husband's email: [email protected] Thanks.
Open iPhoto, then under iPhoto on the menu bar, choose Preferences, then Accounts.
Make sure the email account is setup just like in Mail...just checked mine and it had dropped the password (added that back in) and it had changed the port to a default 25 (changed that back to match Mail). Now it works correctly. -
Has anyone had any kind of issue with their phone breaking after getting a message from Verizon, thereby requiring them to get a new phone, and hence, a new plan, that will be more expensive? I have an old plan, the Singlerate West 300 that they have been trying to get me off of for years. It's a great deal. Yesterday, after coming back into the country, my phone started to retrieve a message from 7770000001, which I found online is from VCAST/Verizon, and while trying to retrieve it, the screen suddenly failed so that now only the top quarter of the screen is visible, making it impossible to text or see contacts. I've been working on it on-line and with Verizon all day and my only options will all lead to me getting a new plan that is more expensive, even if I replace it with the same phone. New rule - you can't renew an old plan if it's not currently being offered. Is Verizon sending out software that can ruin a phone requiring a new one, with a new plan that's more expensive?
Has anyone had any kind of issue with their phone breaking after getting a message from Verizon, thereby requiring them to get a new phone, and hence, a new plan, that will be more expensive? I have an old plan, the Singlerate West 300 that they have been trying to get me off of for years. It's a great deal. Yesterday, after coming back into the country, my phone started to retrieve a message from 7770000001, which I found online is from VCAST/Verizon, and while trying to retrieve it, the screen suddenly failed so that now only the top quarter of the screen is visible, making it impossible to text or see contacts. I've been working on it on-line and with Verizon all day and my only options will all lead to me getting a new plan that is more expensive, even if I replace it with the same phone. New rule - you can't renew an old plan if it's not currently being offered. Is Verizon sending out software that can ruin a phone requiring a new one, with a new plan that's more expensive?
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Iphone stopped receiving emails from verizon; error message wrongly says username and PW incorrect
Yesterday (10/21/13) my iphone 3 stopped receiving emails from my verizon account and error message says "the user name or password for verizon in incorrect," even though I know the user name and password are correct and I am receiving emails from verizon on my ipad and I mac. In addition, after I "reset." the phone by pressing the "home" and "off" buttons together until the apple logo appeared, I lost all of the emails that were on the iphone's mailboxes. What is wrong and how do I fix it?
Here is the solution given to me by a very helpful Verizon phone agent. Go to your Verizon mail account under settings. Under Incoming Mail server, change host name to pop.verizon.net.
Under Outgoing Mail Server, change host name to smtp.verizon.net.
Make sure Use SSL is on for Incoming and Outgoing Mail Servers.
She said the above is the solution that has worked for most people who are having trouble receiving and or sending Verizon emails from their Iphones since Monday October 21. She said that if this solution did not work, it is then an Apple problem and I would then need to go to Apple's email client support for troubleshooting sending and receiving email messages (for MAC in my case). After writing down all of the passwords and configurations for verizon email currently on my phone, including the new host names above, I ended up deactiving my verizon email account and then reimputing all of the passwords, configurations, ... . It worked! My verizon email was back and running. -
How is it that so many of our iCloud accounts are being hacked into? Mine was and scam messages were sent to a lot of people. I even received one from someone else's hacked iCloud account.
All it takes is for one computer to be infected by a virus (obviously a PC) that sends all its contacts to the hacker's server, and then all these contacts are used as recipients to scam emails. Hackers even post stolen contacts on the web for others to use.
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Why are my text messages not delivered from Verizon Customers to my new provider?
I ported two numbers away from Verizon and now Verizon is apparently blocking text messages from Verizon customers to my new provider.
I can get texts from AT&T, Sprint, TMobile, and anyone else. Unfortunately, I cannot get texts from Verizon customers.
I have been right next to a friend with a Verizon android who texted to my non-Verizon android, and it never got through. My new provider says that this is not uncommon.
I have been on with Verizon tech support, and while they are nice enough, they have not been able to fix anything.
Verizon, please take responsibility to fix this!rowdyonez, thanks for helping us support Frustrated_Former_Verizon_Cust with information regarding how to resolve their text messaging issue. Let's make sure that this isn't a memory capacity issue. The first thing that we recommend is to delete all unwanted text messages and power the devices off/on to soft reset. Keep us posted. We can assist right here in this forum, too.
LasinaH_VZW
Follow us on Twitter @VZWSupport -
I have disabled text messages updates from Verizon, yet I keep getting them. How do I actually get them to stop?
I receive messages every time I make an update in my account and whenever I pay a bill. I have all of those message updates checked off within my account. I have also gone through turned them on, then back off again, and I still keep getting the messages.
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Weird text message from Verizon Wireless
I have been receiving the text message from 900080004000 three times a day. It is from Verizon Wireless. The tech at Verizon store tried to fix this problem by blocking all text messages from email and website. It didn't work. Does anyone know how to stop it?
YF wrote:
I have been receiving the text message from 900080004000 three times a day. It is from Verizon Wireless. The tech at Verizon store tried to fix this problem by blocking all text messages from email and website. It didn't work. Does anyone know how to stop it?
YF if these messages keep coming an you cant get them stopped Call CS an have them change your phones No. an see if that pute a stop to it. as those Msg's can drive you crazy.! i had to do this some time back before i got my Droids. -
I think I have a virus, yesterday I got an email from Verizon that I own $1000 and I tried to open it and now I have 8 emails from the same sender. DO I have a virus and what should I do to clean my ipad?
Chances are your iPad is fine. when you clicked on that e-mail, you confirmed to them 'hey, real person' so now Mr Spammer is working towards his 'make money from home' quota of spam by sending you multiple e-mails. You can block him - I'm not sure what e-mail client you're using so no idea for exact instructions, but you'll probably need to do this on a computer not via the iPad) and you could report him....wouldn't hold my breath that the report will actually accomplish anything beyond the person being blocked.
The iPad's operating system is different from the OS of a PC or Mac. Viruses written for one can't run on the others. (and iPads dont' get viruses in the strictest definition of the term, malicious programs that propogate themselves across the operating system)
The down side, even if you block this person, they know your address is a 'live' one so you'll need to be alert and aware because I'm sure more spam and phising mails are on their way.
If you did enter ANY info, make calls and start changing passwords ASAP. -
I received an email from Verizon this morning asking me to update my username, password and phone number on my account for some security type reason. Sounds legit. My concern though was that the return address was to a Yahoo account. I just went to my account and updated things. Sure seemed like someone had cooked up a fancy letter and was phishing for information.
Any thoughts?
Thanks.
Alicethey were
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Calls from Verizon offering money
Has anyone else received a call from Verizon offering them $199.00. I have not enter any contest, signed up for free promotions or anything. My husband and I both received this cal. Do you or anyone know what this is about?
I received one of these calls as well. I was told to log on to vzw50.com Apparently, according to the customer service rep I talked with at *611, there are a number of different websites suggested for receiving your Verizon bonus money. They are all scams, obviously, and need to be reported to Verizon. If you receive a text message of this sort, forward it to 7726; if you receive an email of this sort, forward it to [email protected]; if you receive a phone message, call *611 and report it. There is a team of VZW tech people looking into this. I suggested that all Verizon customers need to be informed so that they are not vulnerable to the negative effects of responding to one of these phishing attempts.
If it sounds to good to be true, it usually is!
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