Scan 3 wont open on mac

Mac Powerbook running OSX 10.9 
Longtime HP Deskjet 35050 printer working fine but Scan 3 suddenly won't open. Click on icon and ... nothing. 
Help please!

Hi @clairescomputer,
Thank you for visiting the HP Support Forums! I see you are not able to use HP Scan 3 with your HP Deskjet 2050, you are using the new Mavericks OS with your Mac  PowerBook.
Because you are using the Mavericks OS X you must install the printer using the Apple Updates. Please click on the link below, this document explains how to install the print driver on a Mac for a USB or a network connection. The OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU). Additionally, you can perform basic print jobs using AirPrint without installing a driver.
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Once you have installed the HP Deskjet 3050, you may notice the features you once had are limited or there are workarounds, for scanning with or without HP Software see below:
How to Scan: OS X v10.9
I hope this helps!
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    12 com.apple.AppKit 0x9613ff88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    13 com.apple.Safari 0x000161ab 0x1000 + 86443
    14 com.apple.AppKit 0x96138f9f -[NSApplication run] + 795
    15 com.apple.AppKit 0x961061d8 NSApplicationMain + 574
    16 com.apple.Safari 0x0000a74e 0x1000 + 38734
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    1 libSystem.B.dylib 0x9064adcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.JavaScriptCore 0x97ab5a5f ***::TCMalloc_PageHeap::scavengerThread() + 175
    3 com.apple.JavaScriptCore 0x97ab5d7f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
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    0x92c51000 - 0x92c56fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x92c57000 - 0x92c65ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
    0x92c66000 - 0x92f91ff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x92f92000 - 0x93a8bfff com.apple.WebCore 5533.18 (5533.18.1) <9604e225d63566d0ecb141c1d0d291e2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x93a8c000 - 0x93af2ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x93af9000 - 0x93c41ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x93dcf000 - 0x93dfefe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x93dff000 - 0x93dffffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x93ef5000 - 0x93f11ff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
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    0x942ec000 - 0x9433afe3 com.apple.AppleVAFramework 4.1.16 (4.1.16) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
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    0x943ba000 - 0x943bbffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
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    0x94c5c000 - 0x94c9dfe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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    0x94de3000 - 0x94dffff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    0x954a1000 - 0x954aafff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x954ab000 - 0x9558cff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
    0x9558d000 - 0x955b1feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
    0x955b2000 - 0x955d6fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
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    0x95a63000 - 0x95badfeb com.apple.QTKit 7.6.6 (1674) <ff784c2169c4214493a2b5153d80bd25> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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    0x95bbb000 - 0x95bf5ffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x95bf6000 - 0x95bf6fff com.apple.Carbon 136 (136) <4177916bbf70e0ddc446f94001d54c95> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x95bf7000 - 0x95bfcfff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x95bfd000 - 0x95c84ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
    0x95c85000 - 0x95e41ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x95e47000 - 0x95ed1fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x95ed2000 - 0x95f2fffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
    0x95f30000 - 0x95f67fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x95f68000 - 0x95f6fffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
    0x95f70000 - 0x95f99fff libcups.2.dylib ??? (???) <56606d10ebe7748522786218d3954586> /usr/lib/libcups.2.dylib
    0x95fcf000 - 0x9604cfef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9604d000 - 0x960ffffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
    0x96100000 - 0x968fefef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x968ff000 - 0x96dd0fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x96dd1000 - 0x96dddfff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
    0x96de1000 - 0x96df0fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
    0x96df1000 - 0x96e40fff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
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    0x96f77000 - 0x96fa9fff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
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    0x97075000 - 0x971f9fef com.apple.MediaToolbox 0.484.2 (484.2) <a5110a7d3bcb02c45ad8fca1f4957917> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x971fa000 - 0x97210fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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    PLEASE HELP ME!!!

    Thank you for helping me solve this problem. IT was exactly what you said it was. I'm glad you took the time to explain to me that I had to go into my Macintosh HD folder and then go to library because otherwise it wasnt coming up. I was able to erase all the bad files, and then restart the computer. After a little while of rebooting, the macbook pro, SAFARI WORKS!!! I'm actually on it now as we speak and i'm glad I had this problem resolved without having to do a back up restore or install where everything was erased. Thank you so much!
    I dont know if its because of the problem that I had but Safari is running a bit slower now, and on top of that It wont even load some pages sometimes until numerous refresh tries.... if you know something that might be causing that then I would be greatful, other than that THANK YOU GUYS!!!!

  • Itunes 12.2.2 wont open on mac desktop

    I have a desktop mac with OS X 10.6.8.  Processor 2 GHz Intel Core 2 Duo. Memory: 4 GB 667 MHz DDR2 SDRAM .I rarely do updates, but I recently updated iTunes and now when I click on iTunes, either it bounces 3 times and then disappears or it won't open at all.  I have searched online for any tips on how to deal with iTunes 12.2.2 and have tried several of them and none have worked: restarting my computer.  Deleting the SyncServices Folder. Deleting the iTunes Library.itl file.  I have a new iphone5 and have been unable to sync it with iTunes to get my previous iPhone 4 apps and info on the new iPhone 5.  I may need to update my OS X, but i don't have any money to pay for a different OS X.  Please help me get iTunes to work properly again!

    Hello jstryder,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Mac won't open automatically when connecting device
    http://support.apple.com/kb/TS3927
    Best of luck,
    Mario

  • Scan dialogue wont open in windows 7 what is the issue?

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    Why does HP package faulty software with new products, surely they would test this across a broad list of platforms before releasing it.

    Hi,
    Here is the few checks to know exact problem
    1. Did you try to scan from Microsoft Paint program. (Launch paint ->File->From Scanner or Cammera and chose the printer to scan)
    2. Also try webscan. Go to your browser, enter the IP address of the printer into the address bar. Now go to scan tab and do the scan.
    If above works, then it is something to do with your PC firewall or antivirus. You may try to stop those and do following steps.
    http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Computer-not-listed-on-HP-8600-Plus-control...
    Happy Printing
    Click on the "Thumbs up"button on the left to say "Thanks"
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • Just downlaoded illustrator and it wont open on mac

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    i dont really know much about computers so i havent tried much. but whenever i click on any of these programmes to open them it comes up with a window saying i need to download java se 6, so i click to install it but still nothing happens. this window pops up every time. after it says its completed its download everything just disappears.

  • Itunes wont open when iphone connected to mac, please help?!

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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
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              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop.  I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library.  Any thoughts?

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    download the installation files and install using your serial number or adobe id,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When i updated my computer, my safari on applications wont open and says "safari quit unexpectedly" and wont open but when i open it on the application key on the mac, safari will open. how do i get safari back on my dock where it will open.

    When i updated my computer, my safari on applications wont open and says "safari quit unexpectedly" and wont open but when i open it on the application key on the mac, safari will open. how do i get safari back on my dock where it will open. when i click reopen it wont. but i know safari works because thats what im using right now. it just wont open when i click the one i had loaded on my dock and in applications. please help!
    Stephanie

    Drag the Safari icon straight up and off the Dock so it goes, "poof" ...
    Now click and hold the Safari app in the Applications folder and drag that to the Dock.
    See if you can open a webpage in Safari.

  • My mothers mac the safari dosent work right the mail the mail wont open up certain emails saying the plugin is blocked etc

    my mothers mac the safari dosent work right the mail the mail wont open up certain emails saying the plugin is blocked etc

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
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    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
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    Open Console in Utilities & see if there are any clues or repeating messages when trying to open Mail or Safari.

  • My iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.

    my iphoto wont open since i updated my mac, please help? it says i need to install an iphoto library upgrader which I have installed but still cant see my photos.

    What version of iPhoto are you using? 9.6 is the current version.
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    Quit the application.
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