Scan and Capture minimizes to taskbar immediately and does not allow scan selection
Scan and Capture was working great prior to upgrade to Windows 8.1 and (I think) and upgrade to V1.4. I vaguely recall using some app from HP to uninstall the previous version...
Current symptoms are that the app will fire up, briefly show the splash screen, and then immediately minimize to the task bar. Clicking on the app in the task bar will bring the splash screen back up briefly, followed by minimization again to the task bar. The app can be closed by right clicking the app on the task bar.
I have uninstalled the app and reinstalled to no avail. My guess is that there is some registry junk left behind during the uninstall that needs to be scrubbed. Probably a function of the uninstall of the previous version?
App works just fine on another Win8.1 PC with the same printer, so I doubt it is a hardware or network issue, however, for completeness, the scanner is an HP CM1312nfi MFP and the PC is an HP Pavillion, [email protected], 8GB RAM, running 64 bit Win8.1 Pro with Media Center.
Thanks for any pointers.
To follow on...
I reinstalled the Complete Package. Subsequent to this install, the legacy HP Laserjet Scan (with UI from 2009) and the legacy Windows Scan and Fax applications connect and scan from this MFP just fine.
The Metro apps (Windows Scan and HP Scan and Capture) do not. The Window Scan (Metro) gives a "Problem Connecting to Scanner" error.
The HP Scan and Capture has the same behavior as before -- splash screen for a second and then minimized to the task bar. I have also tried to launch HP Scan and Capture from the HP AiO Metro app with the same results.
To sum up, the WinXP applications work. The Win8 applications do not.
Junk in registry? Or driver issue?
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Under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all your non-.Mac account settings (but not the messages themselves) are lost. If you had a .Mac account, its settings would appear to have been preserved because Mail would set up that account automatically using the System Preferences > .Mac settings.
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There are three ways you could have solved this problem (#2 is what you did):
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<hr>
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